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Pēdējais rezervējums veikts pirms 6 stundām
260 m sabiedriskajām transportam
Bezmaksas WiFi visos numuros
Pēdējais rezervējums veikts pirms 6 stundām
|Attālums līdz pilsētas centram||2.0 km|
|Tuvākā lidosta||Singapore Changi Airport (SIN) - Singapūra|
|Attālums līdz lidostai||15,0 km|
Ideāla atpūtas un relaksācijas vieta, Fragrance Hotel - Imperial, kas atrodas Kallang, Singapūra apkārtnē. Viesnīca atrodas ne pārāk tālu no pilsētas centra: tikai 2.0 km attālumā, un tikšana līdz lidostai parasti tas aizņem apmēram 25 minūtes. Viesnīcas apmeklētāji var izbaudīt ceļojumu uz pilsētas ievērojamākajām vietām: Scuba Corner, Singapūras imigrācijas un reģistrācijas ICA ēka, Jalan Besar Stadium.
Fragrance Hotel - Imperial lieliska apkalpošana un visas iespējas, lai padarītu Jūsu uzturēšanos neaizmirstamu. Viesnīca nodrošina bezmaksas Wi-Fi visos numuros, ikdienas uzkopšana, 24 stundu recepcija, Wi-Fi sabiedriskās vietās, automašīnu stāvvieta, lai parūpētos par viesu labāko komfortu.
Viesnīca piedāvā 74 skaisti noformētus numurus. Daudziem no tiem pieejams plakanekrāna TV, dvieļi, piekļuve bezvadu internetam (bez maksas), nesmēķētāju numuri, gaisa kondicionēšana. Viesnīca piedāvā fantastiskas iespējas, ieskaitot atklāts baseins, lai palīdzētu Jums atjaunoties pēc aktivitātēm bagātas dienas pilsētā. Ar lielisku atrašānās vietu un ērtībām Fragrance Hotel - Imperial iekaro savu vietu vairākos veidos.
Bērni un papildu gultas
Papildu gultu pieejamība ir atkarīga no izvēlētā numura, lūdzu, iepazīstieties ar konkrētā numura vietu skaitu.
Minimālais viesu vecums ir: 18 gadi.
It was a pleasant experience overall.”
Friendly staff, convenient location, had to wait for checkin til after 3pm, but clean rooms and great housekeeping.
Staff are friendly, they are cleaning the room everyday. Lavander MRT station is just 200m away, supermarket, restaurants, bus station is just street away from the hotel. I should give them a perfect score but there is one thing that I asked and they did not respond to my request, that is when I reported that our sink in the toilet is blocked (not totally) but the water is not going down easily, they took my room number but unfortunately they did not fix it. But overall our stay is great and I will come come back again in this hotel.🥰🥰🥰
Dear Primrose, We appreciate your time for sharing your stay experience. Thank you for appreciating our friendly staff, clean rooms and accessible location. We would like to apologise for the inconveniences caused and that this will be shared with the team for improvements. Regards, Jack Chee Senior Customer Relations Manager
Great hotel in good location”
Great bed, location, pool would stay again!
Dear Claire, Thank you for choosing Fragrance Hotel - Imperial as your preferred accommodation choice in Singapore. I appreciate you for awarding the hotel stay a perfect score. Your positive comments meant a lot to us and the Hotel Team will continue to strive to provide a clean and value-for-money accommodation for all. Regards, Jack Chee Senior Customer Relations Manager
A value for money hotel”
Customer Service is abit slow else everything is very good. The geo-location is also quite convenient to the MRT, supermarket and also to the city.
Dear Acee, Thank you for your kind words for Fragrance Hotel - Imperial. It has been our pleasure to have had you with us, and we will work on improving the experience of our guests. Best Regards, Thaddaeus Guest Experience Executive
Great location. ”
Very good location, few minutes walk to mrt station,bus stop. There are supermarket and food center nearby. I get a room with window, nice view. But. I can hear noise from another room. They keep trying to open and close the door so hard that disturb my sleep. And I cannot check in earlier need to wait the room till 3pm.
Dear Atitaya, Thank you for choosing to stay with us at Fragrance Hotel - Imperial. We are pleased to hear that you have enjoyed our hotel's convenience, and proximity to various facilities. I'm sorry that we were unable to offer you complimentary early check-in services, as our hotel frequently runs at full capacity. During the downtime between 12nn to 3pm, our Housekeeping Team is working to prepare our guest rooms for the arrivals for the day. Usually, my colleagues at the front desk are more than happy to check you in earlier, if the rooms are available. Please do not hesitate to contact our Front Desk Executives to assist you in restoring a sufficiently quiet environment for you to rest. We look forward to serving you again. Best Regards, Thaddaeus Guest Experience Executive
The room is extremely small but clean. The only thing we don’t like is that there is no barrier for the shower. The water splashes everywhere in the bathroom.
Dear Guy, Thank you for your very good words for Fragrance Hotel - Imperial. As Singapore is a extremely small country relative to most of the world, our rooms tend to be more compact. However, they have been designed to ensure affordability, without compromising an optimal level of comfort for rest after a long day of exploration and fun. I have submitted your suggestion to our management for their review. Thank you for letting us know how we can serve you better. Best Regards, Thaddaeus Guest Experience Executive
Good service, nice staff and great location.
Dear Guest, Thank you for sharing your feedback with the Hotel Team. It is heartening to hear that your stay had been a wonderful one and our location and service met to your expectations. We look forward to welcoming you back for another splendid stay! Best regards, Ariel Guest Experience Executive
Virs vidējā līmeņa”
Hotels in Singapore are pricey so the value for the money was just right. It was just really disappointing that our room was not cleaned after our 1st night. We returned to the hotel at around 9pm to find out that the room wasn’t cleaned, towels not replaced, beds not made but the ‘please make my room’ sign which I left before leaving in the morning was placed back inside the room. Front desk told me there was no housekeeping at that hour so they had to ask someone to come over from a different hotel. The room was cleaned in the subsequent nights but it was not that clean. The cups were not washed, the beddings were barely folded, and the floor was not swept. Asides from this, the hotel was fine. Location is good too as it’s accessible by MRT and bus.
Dear Kyuyeon, I am dismayed to hear of your disappointment in the room housekeeping service. This is not reflective of the usual hotel standards and I apologise for this shortcoming. I appreciate your valuable feedback which gives the Hotel Team the opportunity to further improve our housekeeping standards. We hope that this experience does not keep you from staying with us again and we look forward to welcoming you back in the near future. Regards, Jack Chee Senior Customer Relations Manager
Great staff, great hotel. Thank you!
Dear Ian, Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. We are delighted to hear that the service of our team was one of the highlights of your stay with us. It is always great to learn that our efforts contribute to a positive experience for our guests. We look forward to welcoming you back and to delight you with our Fragrance hospitality again! Best regards, Ariel Guest Experience Executive
Friendly staff and close to Mrt ”
Clean , good service , value for money
Dear Georges, Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. We are heartened to hear that your stay was an impeccable one, from the location of the hotel to services of the staff. We look forward to welcoming you back and to delight you with our Fragrance hospitality again! Best regards, Ariel Guest Experience Executive
Very near MRT”
We had a pleasant stay. The location is very near to MRT and restaurants. Quite neighborhood. Swimming pool is nice. Smooth check in and check out. They also allow us to check in early. Staff is friendly. Will definitely stay here again.
Dear Mary, Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. We are delighted to hear that the service of our team was one of the highlights of your stay with us, and that our hotel and its accessible location had met your needs as a traveller. We look forward to welcoming you back and to delight you with our Fragrance hospitality again! Best regards, Ariel Guest Experience Executive
It’s not worthy of $200 spend for a budget hotel. Service level are zero.!!!
Dear Peck, Thank you for your feedback. I understood you had made a last minute reservation for stay on the same arrival day, 31 Dec, which is New Year's Eve. Like the majority of the hotels worldwide, the room rates are considerably higher during this festive period and hence, the higher than usual rate you had paid for your hotel stay. Despite that, we strive to make each stay as comfortable for all our guests and I am sorry we did not meet to your expectations. We hope we will have the opportunity to serve you better should you stay with us again in future. Regards, Jack Chee Senior Customer Relations Manager
Good location but little communication w front desk”
It is very close to mrt lavender. The food stores at mrt is cheap and delicious. Staff is not that friendly. I am abit disappointed with the receptionist. There is a ads promo on the front desk said that scanning qr code to and follow hotel account will receive a bag as gift but the staff has no idea of the program, he promised to ask the boss and feedback to me but nothing i receive?! Funny! Also the water boiler is dirty. I am nit sure what it is inside but i couldnt clean it and asked to change another one and yes theybdid change for me. Would recommend the stay anyway.
Near to mrt and many shop lot. Easily to find food. Room is clean, staff are helpful.
Pros: Great location, comfortable beds, nice staffs, with free vouchers at their cafe Cons: no bidet, cafe opens at 3pm only didn't have the chance to use our free vouchers cause we only have 1 night stay But all in all great hotel.
Fine shelter for high season or late booking”
-Pros- Location, Vacancies, Basic hygiene, Movie channel, small but still a swimming pool, luggage store at the lobby, Free wifi, fridge and kettle work -Cons- High charges for a tiny and/or windowless room, Friendly staff but know/do nothing other than C-In/Out, Un-cozy lobby and poolside, Grab never recognise the hotel as a pickup point.
Convenient as MRT is nearby and many restaurants are within walking distance.
so much regret ”
Another man came into the room. I was very angry that other room key can open the our room. I really wanted to call the head office, but the staff are kind, so suppress anger. room is so so,but so noisy because continually hear the outside noise.
Good location...Nice staff”
Only 3-4 minutes walk from MRT Lavender through V-Hotel. The room is rather small but still suit for a couple. Air-con has a little smell when start and bathroom is not devided wet and dry area. All staffs are very nice. Will stay again when visit Singapore next time.
Boisterous Door Banging Entire Night From Inconsiderate Guests!”
If you don’t mind tge doors banging and loud guests going in and out of their rooms the entire night then this review is not for you. Still, due to the heavy human traffic, the staffs mood does fluctuates!
Fragrance Hotel - Imperial