Gem premier Hotel & Spa
Gem premier Hotel & Spa
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Divvietīgs pusluksa numurs (ar vienu divguļamo vai divām vienvietīgām gultām) - Viesistaba Gem premier Hotel & Spa
Divvietīgs pusluksa numurs (ar vienu divguļamo vai divām vienvietīgām gultām) - Viesistaba
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Vestabils Gem premier Hotel & Spa
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Atpūtas telpa Gem premier Hotel & Spa
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KARTĒ Gem premier Hotel & Spa
KARTĒ
Fantastiski
Atrašanās vieta
8,9
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Gem premier Hotel & Spa

Lieliska vieta
- Pilsētas centra iekšpusē
- Skatīt, kas atrodas tuvumā
Fantastiski
Balstoties uz 131 atsauksmesSkatiet, ko viesi teikuši
8,6
/
10
Izcili pakalpojumi
9,1
Atbilstība cenai:8,7
Attālums līdz pilsētas centram0.0 km
Vietas vērtējums8,9
Tuvākā lidostaGia Lam Lidosta (VGL)
Attālums līdz lidostai4,2 km
  • 930 m sabiedriskajām transportam

  • Lidostas transfērs

  • Valūtas maiņa

  • Atrodas Hanoja centrā

Numuru veidi
8,4
Lieliski
Numura komforts un kvalitāte
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Elites klases numurs ar skatu uz pilsētu (Executive Suite City View)
Elites klases numurs ar skatu uz pilsētu (Executive Suite City View)
...
  • Numura lielums: 30 m²/323 k...
  • Skats: Pilsēta
  • 1 King izmēra gulta
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Ģimenes Executive Suite klases numurs (Family Executive Suite)
Ģimenes Executive Suite klases numurs (Family Executive Suite)
...
  • Numura lielums: 33 m²/355 k...
  • Skats: Pilsēta
  • 1 vienvietīga gulta un 1 Qu...
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Senior Suite numurs (Senior Suite)
Senior Suite numurs (Senior Suite)
...
  • Numura lielums: 25 m²/269 k...
  • Skats: Pilsēta
  • 1 Queen izmēra gulta & 2 vi...
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Divvietīgs pusluksa numurs (ar vienu divguļamo vai divām vienvietīgām gultām) (Junior Suite (Double or Twin))
Divvietīgs pusluksa numurs (ar vienu divguļamo vai divām vienvietīgām gultām) (Junior Suite (Double or Twin))
...
  • Numura lielums: 22 m²/237 k...
  • Nesmēķētāju
  • 1 divvietīga gulta & 2 vien...
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Prezidenta klases numurs ar guļamistabu un viesistabu - skats uz pilsētu (Presidential Suite - City View)
Prezidenta klases numurs ar guļamistabu un viesistabu - skats uz pilsētu (Presidential Suite - City View)
...
  • Numura lielums: 28 m²/301 k...
  • Skats: Pilsēta
  • 1 Queen izmēra gulta
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Ģimenes Junior Suite numurs (Family Junior Suite)
Ģimenes Junior Suite numurs (Family Junior Suite)
...
  • Numura lielums: 28 m²/301 k...
  • Skats: Pilsēta
  • 1 vienvietīga gulta un 1 di...
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Premium numurs ar 1 divvietīgu gultu vai 2 vienvietīgām gultām (Premium Double or Twin Room)
Premium numurs ar 1 divvietīgu gultu vai 2 vienvietīgām gultām (Premium Double or Twin Room)
...
  • Numura lielums: 28 m²/301 k...
  • Duša
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Deluxe klases numurs ar 1 divvietīgu gultu vai ar 2 vienvietīgām gultām (Deluxe Double or Twin Room)
Deluxe klases numurs ar 1 divvietīgu gultu vai ar 2 vienvietīgām gultām (Deluxe Double or Twin Room)
...
  • Numura lielums: 20 m²/215 k...
  • Duša
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Executive Suite Room with Private Balcony
Executive Suite Room with Private Balcony
...
  • Numura lielums: 28 m²/301 k...
  • Duša
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Klasisks ģimenes numurs (Family Classic Room)
Klasisks ģimenes numurs (Family Classic Room)
...
  • Numura lielums: 30 m²/323 k...
  • Duša
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Jaunākie klientu komentāri

Agoda atsauksmes (131)Booking.com atsauksmes (1069)
Viesnīcas stāvoklis/tīrība:8,5
Iespējas7,6
Atrašanās vieta8,9
Numurs komforts un kvalitāte8,4
Pakalpojumi9,1
Atbilstība cenai:8,7
Sniedz pārbaudīti viesi no Agoda
Visas valodas
Visi ceļotāju tipi (131)
Visi numuru veidi
Parāda 121 pārbaudītu viesu komentārus
12345
9,2
Izcili
Gwen no Singapūra
Ģimene ar maziem bērniem
Ģimenes Executive Suite klases numurs
Uzturējās3 naktis 2016. gada decembris
Great hospitality from the Hotel Staff ”
Jenny from the hotel helped us from the get go. She also recommended a great lunch place nearby the hotel. She helped us booked the halong package tour as well as confirmed the timings of the circus performances during the dec period. When we had a late night flight out, she also helped arrange a late checkout. Great job Jenny!
Novērtēts 29 decembris 2016
9,6
Izcili
Yessica no Indonēzija
Ģimene ar lielākiem bērniem
Ģimenes Junior Suite numurs
Uzturējās vienu nakti 2016. gada decembris
Very good”
Very good hotel, newly renovated, clean and comes with free breakfast. Room are big and it had everything i need. The location is also good enough and close to the cathedral. I will recommend Gem Hotel to whoever come to Hanoi.
Novērtēts 26 decembris 2016
8,4
Fantastiski
Holger no Vācija
Solo ceļotājs
Uzturējās3 naktis 2016. gada marts
Good stay - may be a little overpriced”
Plus: the staff is talkativ and service oriented. I booked a 3 days Halong Bay tour with the hotel and became good advice in advance. The breakfast - a mix of a la carte and buffet - is nice. The rooms are nice equiped with luxury showers. They have different room-choices. Luxury rooms with big windows and standard rooms with inside windows for 35/28$ incl. breakfast. Minus: nothing. May be a little overpricedl (25/20$ would be perfect value).
Novērtēts 10 aprīlis 2016
8,0
Fantastiski
CHIN no Malaizija
Pāris
Uzturējās vienu nakti 2015. gada novembris
Good hotel”
Clean , staff , interior
The hotel overall is good ! The staff is nice and speak English . The room is clean and beautiful ! Location is just a little far from night market , we walk there around 10+ minutes . The food is so so .
Novērtēts 19 novembris 2015
10,0
Izcili
rhian no Apvienotā Karaliste
Pāris
Uzturējās vienu nakti 2015. gada oktobris
Excellent stay”
Staff were amazing went above and beyond their job roles to ensure your holiday was the best. Location, close enough to the lake but down an alley were traffic was limited so not noisy.
This hotel is a friendly small hotel were you get to know all of the staff and they make you feel so welcome, with their welcome drink on arrival and informal chat. We booked this hotel after reading loads of reviews, and this had one of the highest and we were not disappointed. Rooms we had were comfortable and very clean. First room we had was the executive suite, comfortable on top floor a little on the small side but adequate , second room we had as we returned to the hotel after travelling to Halong bay for a few days, this was a standard room without balcony, but was much bigger and we preferred this room, think it was 601. We didn't pay any bills until the end of our stay, they sorted out our taxis,our excursions, let us keep our suitcases in the hotel whilst we travelled for a few days. Many thanks to Kevin who took us fishing for the day on his day off then did a night shift. Jenny was outstanding and when our flight from Da Nang was delayed and we did not have enough time to get back to the hotel to pick up our luggage to catch our connecting flight, Jenny and her staff brought our cases to the airport for us, brought us our money from the safe and we payed our hotel bill in the airport. I do not know any other hotel staff that would go out of their way for you like they did. We will definitely be going back to this hotel.
Novērtēts 02 novembris 2015
9,7
Izcili
Jaruwan no Taizeme
Pāris
Uzturējās2 naktis 2015. gada oktobris
Wonderful Stay in Hanoi”
Friendliness of Staff and hotel clenliness .Exceptionally good customer Relations.Hotel Location within 10 minutes walking distance of Old Town and shopping streets.
One of the most impressive hotel we have stayed in.The staff headed by the receptionist Jenny gave us a very warm and friendly welcome.The hotel is located 10 minutes walk from.the Lake , Old Town and shopping streets.We were very impressed with the cleanliness of the rooms and the dining area...Food menu was above expectation serving Vietnamese,Asian and European food.Breakfast is a highlite of the day.The staff responded to all our needs and extremely helpful to make our stay in Hanoi a remarkable one. Jenny arranged our tours and provided us with all the information to make our tour a happy one.. We are very fortunate to have selected this hotel and had the opportunity to learn more about the Vietnamese culture from the Staff. We commend Jenny on her professionalism and good customer relations ability to make our visit an exciting and comfortable stay.
Novērtēts 12 oktobris 2015
9,0
Izcili
Michael no Amerikas Savienotās Valstis
Ģimene ar maziem bērniem
Uzturējās2 naktis 2015. gada jūnijs
Amazing Staff”
Helpful staff, clean rooms, location
Very nice hotel and amazing people. The staff was always eager to help and treated our family with care. We did have a couple of issues with our tour that we organized through the hotel. They assured us the mistake was with the tour agency and not the hotel and I believe them, but it didn't make up for the fact that our boat trip was postponed a day. We also had an issue with our train ticket out of Sapa, but in both cases Jenny worked hard to help us out.
Novērtēts 26 jūnijs 2015
5,2
Pauline no Singapūra
Solo ceļotājs
Divvietīgs pusluksa numurs (ar vienu divguļamo vai divām vienvietīgām gultām)
Uzturējās2 naktis 2018. gada jūnijs
Wont return”
I have stayed in better 3stars hotels in hanoi and this is the worst. Didnt had towels or toilet papers on my first day. Door looked like it was broken into and slightly more ajar than the rest. Asked for a change of room but was denied of the privilege. Lobby was warm - no aircon, breakfast was horrible and cat loitered in the area. - no hygiene at all! And this place is 10 mins walk from the most happening area. There are definitely better places to stay in!
Novērtēts 11 jūnijs 2018
8,8
Fantastiski
Cullen no Amerikas Savienotās Valstis
Pāris
Prezidenta klases numurs ar guļamistabu un viesistabu - skats uz pilsētu
Uzturējās3 naktis 2017. gada oktobris
Location Jenny Breakfast Jenny location ”
We scoured the internet for something modern, cool and great location. We got all 3 plus Jenny. This hotel is a stones throw away from the St Joseph’s cathedral and countless interesting places to eat and shop. Each morning we were treated to delicious assorted breakfast items and I recommend you try as many as possible. The handmade rice paper rolls were outstanding. The entire staff was cheerful and welcoming but I couldn’t start each morning or night without direction or sass from our gal pal Jenny. She’s truly a Ha Noi treasure and if I lived here I would be honored to call her my friend. Check in and then checkout all this amazing hotel offers. Lake ,
Novērtēts 08 oktobris 2017
9,6
Izcili
Tina no Apvienotā Karaliste
Pāris
Divvietīgs pusluksa numurs (ar vienu divguļamo vai divām vienvietīgām gultām)
Uzturējās vienu nakti 2017. gada maijs
In a great little street in the heart of the old tiwn”
Great and helpful staff who carry you cases down the small street that cars are not allowed. Breakfast reasonable, veitnamese option really nice. We left for 2 days and allowed us to leave a cases on our return for 3 hours very kind and professional to reception and bell boys thank you all for a lovely stay
Novērtēts 01 jūnijs 2017
8,8
Fantastiski
Jerome no Malaizija
Ģimene ar maziem bērniem
Ģimenes Executive Suite klases numurs
Uzturējās3 naktis 2017. gada marts
Very nice Staff”
Hotel is located in the old town next to the Cathedral. The staff had all the information at hands and were extremelly helpfull. We lft some of our luggages in the hotel while we spent two days in Halong bay. Hotel staff organised for taxi for us. Those taxis were reliable with meters working. Note that we experienced a taxi with a corrupted meter (we ended up negotiating the price direct with the driver), All in all very good experience.
Novērtēts 12 marts 2017
4,8
MOHAMAD no Singapūra
Ģimene ar maziem bērniem
Divvietīgs pusluksa numurs (ar vienu divguļamo vai divām vienvietīgām gultām)
Uzturējās3 naktis 2016. gada decembris
Poor location, not value for money”
Hotel not connected to the road, so guests have to walk along the uneven pathway in with their luggage. No ramp leading to lobby, carry up the staircase. Breakfast is cooked upon ordering, small dining area, food is ok. Picture of the lobby is misleading too.
Novērtēts 22 februāris 2017
9,2
Izcili
Blaire no Austrālija
Ģimene ar maziem bērniem
Ģimenes Executive Suite klases numurs
Uzturējās3 naktis 2016. gada novembris
Good value for a busy trip to Hanoi ”
Although the accomodation was basic it completely suited our needs. Located in a great part of the old quater it made us feel like we were right in it all. The rooms were smaller than what we thought but for the amount of time we spent there it really wasn't a problem. All of the staff were friendly and extremely helpful, again a basic breakfast but enough to fuel our bodies for the morning
Novērtēts 03 decembris 2016
8,8
Fantastiski
Tomasz no Polija
Pāris
Divvietīgs pusluksa numurs (ar vienu divguļamo vai divām vienvietīgām gultām)
Uzturējās2 naktis 2016. gada novembris
Nice, new cozy hotel”
Hotel has been totally renovated, so expect the new and clean place. Rooms are very ok, with a clean and spacious bathrooms. However - the rooms are not that spacious like it seems on presented photos. Be carefull if you reserve 'an apartaments' highlighted as with double AND single beds - it would be infact one OR other option. Also if you have reserved the room with a 'garden view' please be warned, that it would be in fact internal window with a staircase view (?). Overall the rooms and the whole hotel is a good value for money. The customer service (especially the lady manager) was over the expectations :>
Novērtēts 27 novembris 2016
9,2
Izcili
Philip no Apvienotā Karaliste
Pāris
Divvietīgs pusluksa numurs (ar vienu divguļamo vai divām vienvietīgām gultām)
Uzturējās vienu nakti 2016. gada oktobris
Excellent location, extremely helpful and efficient staff”
We stayed for 2 nights either side of a trip to Halong Bay trip. The staff at the hotel excellent in helping recommend restaurants and spas and contacting hotels in the next destination for us to. The room upgrade was much appreciated. The only small criticism was for the bathtub in the room which although lovely needed a shower curtain to prevent flooding.
Novērtēts 23 oktobris 2016
8,8
Fantastiski
So no Honkonga
Pāris
Divvietīgs pusluksa numurs (ar vienu divguļamo vai divām vienvietīgām gultām)
Uzturējās4 naktis 2016. gada septembris
Friendly & helpful staff”
Staff of front desk speak fluent English, friendly & very helpful. Enthusiastic in providing useful information on touring and tasty food. The hotel is situated in a small lane of the old quarter. Quiet, safe, a 5-minute leisure walk to the Catholic Church. Very convenient to access to the Night Market and other scenic spots. The hotel completed renovation in August. Our rooms are clean and cozy. The breakfast is semi-buffet style plus all-you-can-eat order from the menu. Food is fresh and good taste. Definitely, it will be our first choice for the next Hanoi visit.
Novērtēts 05 oktobris 2016
9,6
Izcili
Christian no Vācija
Solo ceļotājs
Uzturējās2 naktis 2016. gada maijs
Very quite place - Great staff”
This place is also known as "Hanoi Gem Hotel" on some portals. Very friendly and helpful staff always available for a chat or for advice. They also have a travel agency but are not at all pushy offering their services like I heard from other places. Clean rooms, some a bit small but overall quite nice for the price they offer. In my pov the biggest advantage compared to other places is that it is really quite! There is no traffic as the Hotel is within a small walking street. That means no annoying honking and also no chicken waking you up way before dawn. The lake is within walking distance and in the walking street you find anything you need. The main party street is a 10 min walk away. Breakfast was included and was very good, there is a small buffet but you can order from a large menu or just tell them what you want and things are made fresh for you.
Novērtēts 15 maijs 2016
9,2
Izcili
Michael no Francija
Ģimene ar lielākiem bērniem
Uzturējās vienu nakti 2016. gada aprīlis
Gem”
We originally booked for only one night and stayed for 3. We have a fourth night booked in 2 weeks time. Jenny runs a friendly and efficient service. Naturally enough, as a travel agent, she was wondering about our future trips in Vietnam but when we told her that most of our trips were already booked she just left it at that. This was greatly appreciated by us. Being our second trip to Vietnam I wanted to avoid all the pushy trip sellers. Thankfully jenny is not one of them. We booked trips to perfume pagoda and Cat Ba from her. We also left our luggage in the hotel while in transit in Hanoi waiting for our night train to Hue. Our room (302) was, for the price, was correct. Fairly clean in comparison with other hotels at the same price. We had a window in the room which looked onto a stairwell. There was enough natural light coming through to not make it feel like a prison. Also a quiet room.. I would not hesitate to recommend Hanoi Gem to friends and family.
Novērtēts 15 aprīlis 2016
6,8
Labi
Soon no Austrālija
Pāris
Uzturējās vienu nakti 2016. gada aprīlis
Could be better”
I know its a budget place and we only stayed a night but we transition between these types of accomodation and 4 star hotels. From check in the management was full on sales pitch selling tours, he was helpful in giving us a map and showing us the hotspots. The room was very old and smelled of mould, I would hate to have slept in this place during their rainy season, our door wouldn't shut properly and there was no acknowlegement there was an issue. The breakfast was very good with a good range and they would quickly made more food when we arrived. Staff could be friendlier but I don't really mind that as long as they do their job. Its not 9 out of 10 but it is a budget hotel and in that regard there is no complaint.
Novērtēts 12 aprīlis 2016
9,7
Izcili
Heinrich no Šveice
Solo ceļotājs
Uzturējās5 naktis 2016. gada marts
Great time!”
Location. Staff. Value for money.
I've just stayed at the Hanoi Gem Boutique Hotel for several nights. What a fantastic time I had! The location in the middle of the Old Quarter is just perfect. Hoan Kiem Lake, Water Puppet Theatre, night market, . . . all within walking distance. But what made my holiday an unforgettable experience was the warm, friendly and helpful staff. They sent a car to pick me up at the airport. They arranged a short day-trip to the countryside and transportation to Ha Long Bay for me. ( I'm not so young, so travelling by bus just isn't an option anymore. ) They don't serve lunch or dinner in the restaurant, but there's a great Vietnamese restaurant ( Madame Hien ) just around the corner. When I visit Hanoi again, I'll certainly stay at the same hotel.
Novērtēts 25 marts 2016
12345
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