100 m sabiedriskajām transportam
Atrodas Oklenda centrā
Bezmaksas WiFi visos numuros
|Attālums līdz pilsētas centram||0.1 Km|
|Tuvākā lidosta||Oklendas lidosta (AKL)|
|Attālums līdz lidostai||17,9 km|
Mercure Auckland Hotel, kas atrodas Ausklendas centrs, Oklenda, ir populāra ceļotāju izvēle. Atrodoties .1 Km no pilsētas ievērojamākajām vietām 3.5-zvaigžņu viesnīca nodrošina visas iespējamās pilsētas izklaides. Pilsētas galvenās ievērojamās vietas, tādas kā T Galleria by DFS, Auckland, Pilsētas komerciālais centrs, Citymed - Auckland City Medical Centre nelielā attālumā, ļauj apmeklētājiem iemīlēt tās atrašanās vietu.
Piedāvājot viesnīcas viesiem augstākās kvalitātes pakalpojumus un pilnu servisu, Mercure Auckland Hotel nodrošina Jūsu uzturēšanos tik komfortablu, cik vien iespējams. Lai nosauktu dažas no viesnīcas iespējām, šeit būs 24 stundu pakalpojumi numurā, 24 stundu recepcija, pakalpojumi personām ar īpašām vajadzībām, bagāžas uzglabāšana, Wi-Fi sabiedriskās vietās.
Ieejiet vienā no 189 īpašajiem numuriņiem un aizbēdziet no dienas stresa, izbaudot plašu ērtību klāstu, kā piemēram plakanekrāna TV, paklāja segums, bezmaksas šķīstošā kafija, bezmaksas tēja, spogulis, kas pieejams dažos numuros. Viesnīca piedāvā brīnišķīgas rekreācijas iespējas, piemēram, fitnesa centrs, lai padarītu Jūsu uzturēšanos neaizmirstamu. Lai arī kāds būtu Jūsu apmeklējuma mērķis, Mercure Auckland Hotel ir lieliska izvēle, lai apmestos Oklenda.
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Grand Mercure Auckland
Kia Ora Hilman, Thank you for your kind words. We hope you enjoyed your stay and we look forward to welcoming you back in the near future. Kind Regards, Tasi Fameitau Guest Relations Manager
Super Great location. Limited number of WiFi devices.
Kia Ora Suwat, Thank you for your review. We are delighted you enjoyed your stay and the great location of our hotel. We hope to welcome you again soon. Kind Regards, Tasi Fameitau Guest Relations Manager
Staff were helpful and professional, rooms were reasonable sized, clean and comfortable. We had buffet breakfast with room deal, and it was good. The only thing is that while location is good in the city, if you are driving a rental car, there is no parking on site or nearby - lots of construction nearby but not a lot of noise. No swimming pool which is not a huge deal but then something that you might consider.
Dear Donny, Thank you for the review of the hotel. I'm delighted to hear you enjoyed a comfortable stay with us and that our staff made you feel welcome and well looked after. Looking forward to welcoming you back. Kind Regards, Tasi Fameitau Guest Relations Manager
location, friendly staff”
Location is amazing, skybus (airport bus, city route, stop #7018, basically is the last stop), the bus stop is just outside the hotel (with in 10 seconds walk); HOTEL is in the city area (says about 8 mins walk (I think) to AUCKLAND sky tower, very close to), the opposite side is already the shopping area (HOTEL is about the end of the main street, also next to a huge H&M store.); Staff is great, very helpful & professional; restaurant & coffee shop very close too, I would definitely wanna try the hotel breakfast, but I was leaving the next day early morning, I will back the same hotel if I visit AUCKLAND in future, very nice. 5 stars.
Kia Ora Lai, Thank you very much for the amazing feedback and for choosing our Home while in Auckland. It is wonderful to learn that you had such a fantastic stay with us and that our dedicated team of story tellers well looked after you, I will be sure to share with them your kind words. My team and I look forwrad to welcoming you back in the near future. Ciao, Carla Bencivenga Guest Relations Manager
Excellent hotel at Auckland”
We do like the location (near harbour with harbour view), very convenient lots of eateries nearby and just next to skybus bus stop, direct to airport. Overal very satisfying experience stay at Grand Mercure Auckland. Kia ora see you again!
Kia Ora William, Thank you so much for your amazing feedback and for choosing our place. I am so glad to read that you had a fantastic experience with us and enjoyed our central location. We look forwrad to welcoming you back in the near future. Ciao, Carla Bencivenga Guest Relations Manager
Central Location and Flexible Staff”
Stayed here while attending a wedding. Staff were great, location was great. Travel plans changed and I checked out a day early even though I had pre-paid staff at check out decided to wipe the mini-bar bill just to help. Considering I was checking out at 3pm this was a nice touch. Location is great with easy access to the bars and restaurants. Level 13 has a great view and cold beer. Food is pretty good too.
Dear Robert, Thank you so much for your lovely feedback and for choosing our place. I am so glad to read that you enjoyed your time with us and that in particularly our dedicated team of story tellers well looked after you,I will be sure to share with them your kind words. We are very fortunate to have one of the best placement in the city, and we love sharing it with our valuable guests. Please come back to stay with us if your travels bring you back to Auckland. Ciao, Carla Bencivenga Guest Relations Manager
Great location and the staff were very lovely. The price was a little high for a standard room. Especially the parking rate. Would only stay there again if I can get a good price otherwise I'll look elsewhere.
Dear Tracey, Thank you so much for your valuable feedback and for choosing our place.I am so glad to read that you had a lovely experience with us and that our central location was the highlight of your stay with us. Regarding our room and parking rate, we would like to assure you that we continually benchmark our pricing and services with the Auckland market and all our pricing is in line with the market trends. Once again, Tracey, thank you for your precious time, my team and I look forward for your return. Ciao, Carla Bencivenga Guest Relations Manager
Modern hotel with great restaurant views”
Rooms were modern and comfortable. Restaurant views were awesome on the top floor and breakfast was really good. Very friendly staff. The negatives are that you had to ask for coffee top ups the staff do it with a machine, you can’t just top up yourself, on our floor we were woken by some girls partying in the next room in the wee small hours, and the shower pressure was weak. Hairdryer was excellent very powerful, however and good in room tea and drink selection.
Dear Melanie, Thank you for your review of the hotel. We strive to provide a superior customer service experience for all our guests. Please rest assured that we will use your feedback as a coaching moment for the team and ensure this will not happen again in the future. Looking forward to welcoming you back in the near future. Sincerely, Tasi Fameitau Guest Relations Manager
excellent location ”
friendly and helpful staff
Dear Siu, Thank you so much for your lovely review of the hotel. We are glad you enjoyed your stay and we hope to welcome you back soon. Kind Regards, Tasi Fameitau Guest Relations Manager
All is best. But i having a small upset from the room services. I stay in at 25/12/2017, Christmas Day. I call up at 9.20pm for room services to order a glass of red wine & 3 bottles of beer. I wait until 10.30pm also no deliver to my room, then i straightly go for bed and sleep.
Dear Chong, Thank you very much for your feedback. I am glad that you enjoyed your stay but i am so sorry to learn about the issue with the room service. Please accept my apologies. I have shared your comments with the Food and Beverage Manager, please rest assured that he will take the necessary steps to prevent similar occurrence. Once again, thank you for your precious time and we are looking forward to welcome you back in the near future. Ciao, Carla Bencivenga Guest Relations Manager
Awesome Family Trip”
Great service, I flew in from Melbourne for my mums birthday over the weekend, my sister and I shared a room & my parents another which were side by side on level 9 (906 & 907). They kindly accommodated an early check-in for my parents as their flight was earlier. Wonderful city views, good view of the sky tower, nice rooms, awesome shower. Excellent location with great eating options being in the Britomart precinct. Hotel breakfast was great too, easily 2 of the best meals we had over the weekend, the restaurant is on level 13 with again excellent city views on one side and harbour views on the other. My other sister and her family came to breakfast on Fathers Day and were thoroughly impressed with the food service and value. We had wind down drinks at the hotel bar, great atmosphere and the staff are so beautiful and accommodating. To top it off the hotel staff also organised a little cake and brought it up to the room for my mum. We will definitely stay again!
Dear Yvonne, Thank you so much for this amazing feedback and for choosing our place for such a nice and special occasion. I am thrilled to learn that our dedicated team of story tellers well looked after you in providing you and your family such a genuine and warm service, I will be sure to share with the entire team your amazing feedback, I can see already the smile on their faces. Please come back to stay with us again if your travels bring you back to Auckland. Ciao, Carla Bencivenga Guest Relations Manager
Kia Ora Winnie, Thank you for the feedback and for highlighting our central location. We look forward for your return. Ciao, Carla Bencivenga Guest Relations Manager
Superb location near queens street shopping”
Kia Ora Deon, Thank you so much for the feedback and for choosing our Home. We look forward to welcoming you back in the near future. Ciao, Carla Bencivenga Guest Relations Manager
Beautiful hotel in the best location ”
Very close to food, shopping area, well deco, clean and good 5 start hotel.
Kia Ora Anutsara, Thank you very much for the lovely feedback and for choosing our Home. I am so glad to read that you had a fantastic stay with us. Please come back to stay with us again if your travels bring you back to Auckland. Ciao, Carla Bencivenga Guest Relations Manager
Value for money”
Staffs were reeeeally friendly, Room was very clean and well organized. I will definitely stay there again :)
Kia Ora HAEJIN, Thank you for the wonderful feedback and for choosing our Home. It is fantastic to read that you had such a great experience wit us. We look forward to welcoming you back in the near future. Ciao, Carla Bencivenga Guest Relations Manager
The Best Location.”
The Hotel is near the CBD which makes it convenient to go around many places.
Kia Ora Sherwin, Thank you for the feedback and for choosing our Home. I am so glad to read that our central location worked perfectly for your stay in Auckland. We look forward to welcoming you back in the near future. Ciao, Carla Bencivenga Guest Relations Manager
We had a fantastic stay at this hotel. Great location in Auckland. The staff were amazing. Nothing was too much trouble. They were extremely welcoming, polite and helpful. Would highly recommend this hotel.
Dear Adrian, Thank you very much for your fantastic feedback! I am so pleased to read your compliments about the Grand Mercure Auckland and in particularly about our dedicated team of story tellers. I will make sure to share with them your feedback. Once again, Adrian, thank you very much for your precious time and we look forward to welcoming you back in the near future. Ciao, Carla Bencivenga Guest Relations Manager
Very good value for money”
Centrally located, recently refurbished, modern and clean rooms, nice view on the wharf, very welcoming staff, nice top floor restaurant. I got a free upgrade (city view to wharf view, higher floor) which was very kind. One small negative point: contrary to what is indicated in Agoda, there is no on-site parking. Guests can park temporarily in front of the hotel which ensures valet parking. It is cheaper to park in one of the nearby public parkings.
Dear Pierre, Thank you very much for your great feedback and for taking the time to post it. I am very glad to read that you enjoyed your stay with us and in particularly the upgrade to the a Harbour view room, i must agree that the views from those rooms are spectacular! Thank you for bringing to my attention the detail of the on-site parking. I will contact Agoda.com and rectify the issue. We are looking forward to welcome you back in the near future. Ciao, Carla Bencivenga Guest Relations Manager
Everything from the staff at check-in to the helpfulness as we left was perfect! I was so happy with the room it has everything we needed for a few nights to end our holiday. Walking distance to the shopping strip, close to restaurants and bars everything you needed was right by your door step. I cannot thank the staff enough for being so pleasant and helping make our stay perfect!
Dear Janine, Wow what a great feedback, thank you for that! It is such a great pleasure to read that you had an excellent time at the Grand Mercure, but i am particularly thrilled to read your comments regarding our dedicated team of story tellers. I am so glad that they were so helpful and well looked after you, i will make sure to pass onto them your fantastic comments. Once again, Janine, thank you for your precious time and we are looking forward to welcome you back in the near future. Ciao, Carla Bencivenga Guest Relations Manager
Best view & location”
Situated very near to transport hub. Most convenient location. Dine at roof top restaurant. Good view & food. Staff are most helpful. Upgraded our room. Clean & comfortable all around.
Dear Mary, Thank you for your review of the hotel. I am delighted to hear that you enjoyed your time in Auckland and made use of our convenient location in the heart of the city. We appreciate you highlighting and sharing our location and facilities. Looking forward to welcoming you back. Kind Regards, Tasi Fameitau Guest Relations Manager