Hanoi Garden Boutique Hotel and Spa
Hanoi Garden Boutique Hotel and Spa
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Premium Room - Viesistaba Hanoi Garden Boutique Hotel and Spa
Premium Room - Viesistaba
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Viesnīcas interjers Hanoi Garden Boutique Hotel and Spa
Viesnīcas interjers
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Viesnīcas interjers Hanoi Garden Boutique Hotel and Spa
Viesnīcas interjers
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Viesnīcas āriene Hanoi Garden Boutique Hotel and Spa
Viesnīcas āriene
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KARTĒ Hanoi Garden Boutique Hotel and Spa
KARTĒ
Izcili
Atrašanās vieta
9,3
Skatīt visus 6 foto Hanoi Garden Boutique Hotel and Spa
Skatīt visus 6 foto
Dzēsts no favorītiem

Hanoi Garden Boutique Hotel and Spa

Izcila vieta
- Pilsētas centra iekšpusē
- Skatīt, kas atrodas tuvumā
Izcili
Balstoties uz 40 atsauksmesSkatiet, ko viesi teikuši
9,2
/
10
Izcili pakalpojumi
9,7
89% ieteiktu draugam
Atbilstība cenai:9,3
Attālums līdz pilsētas centram0 km
Vietas vērtējums9,3
Tuvākā lidostaGia Lam Lidosta (VGL)
Attālums līdz lidostai3,9 km
  • Lidostas transfērs

  • Atrodas Hanoja centrā

  • Valūtas maiņa

  • Bezmaksas WiFi visos numuros

Numuru veidi
8,0
Ļoti labi
Numura komforts un kvalitāte
Šī ir augsti pieprasīta naktsmītne!Pēdējais rezervējums veikts pirms 7 stundām
Ģimenes Deluxe klases numurs (Family Deluxe)
Ģimenes Deluxe klases numurs (Family Deluxe)
...
  • Numura lielums: 35 m²/377 k...
  • Skats: Pilsēta
  • 2 Queen izmēra gultas
Norādīt datumus, lai redzētu cenas
numurs ar guļamistabu un viesistabu ar balkonu un skatu uz pilsētu (Suite Balcony City View)
numurs ar guļamistabu un viesistabu ar balkonu un skatu uz pilsētu (Suite Balcony City View)
...
  • Numura lielums: 30 m²/323 k...
  • Skats: Iela
  • 1 King izmēra gulta
Norādīt datumus, lai redzētu cenas
Ģimenes Suite numurs (Family Suite Room)
Ģimenes Suite numurs (Family Suite Room)
...
  • Numura lielums: 35 m²/377 k...
  • Skats: Pagalms
  • 2 Queen izmēra gultas
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Paaugstināta komforta numurs ar logu (Deluxe Window)
Paaugstināta komforta numurs ar logu (Deluxe Window)
...
  • Numura lielums: 25 m²/269 k...
  • Nesmēķētāju
  • 1 Queen izmēra gulta vai 2 ...
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Junior Suite numurs ar skatu (Junior Suite with View)
Junior Suite numurs ar skatu (Junior Suite with View)
...
  • Numura lielums: 27 m²/291 k...
  • Skats: Daba
  • 1 King izmēra gulta vai 2 v...
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Premium Room
Premium Room
...
  • Numura lielums: 25 m²/269 k...
  • Skats: Daba
  • 1 Queen izmēra gulta vai 2 ...
Norādīt datumus, lai redzētu cenas
Superior klases numurs ar 1 divvietīgu gultu, bez loga (Superior Double without Window)
Superior klases numurs ar 1 divvietīgu gultu, bez loga (Superior Double without Window)
...
  • Numura lielums: 25 m²/269 k...
  • Skats: Bez logiem
  • 1 divvietīga gulta
Norādīt datumus, lai redzētu cenas
Standarta numurs ar divvietīgu vai 2 vienvietīgām gultām (Double Or Twin Standard)
Standarta numurs ar divvietīgu vai 2 vienvietīgām gultām (Double Or Twin Standard)
...
  • Numura lielums: 32 m²/344 k...
Norādīt datumus, lai redzētu cenas
Ģimenes numurs (Family Room)
Ģimenes numurs (Family Room)
...
  • 2 King izmēra gultas
Norādīt datumus, lai redzētu cenas
Junior Suite numurs (Junior Suite)
Junior Suite numurs (Junior Suite)
...
    Norādīt datumus, lai redzētu cenas
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    Jaunākie klientu komentāri

    Agoda atsauksmes (40)Booking.com atsauksmes (12)
    Viesnīcas stāvoklis/tīrība:9,2
    Iespējas8,7
    Atrašanās vieta9,3
    Numurs komforts un kvalitāte8,0
    Pakalpojumi9,7
    Atbilstība cenai:9,3
    Sniedz pārbaudīti viesi no Agoda
    Visas valodas
    Visi ceļotāju tipi (40)
    Visi numuru veidi
    Parāda 21 pārbaudītu viesu komentārus
    12
    10,0
    Izcili
    Hannah no Singapūra
    Pāris
    Superior klases numurs ar 1 divvietīgu gultu, bez loga
    Uzturējās vienu nakti 2018. gada decembris
    Izcili”
    Love the hotel service! We arrived quite late at night and needed to send some clothes for washing. Didnt expect them to be done so fast but the hotel staff went extra mile to make sure we got back our clothes the next morning. Breakfast was super yummy! And the location is also very good - there are a lot of good food nearby, especially the banh mi store right opposite the hotel. This will be our go-to hotel everytime we visit Hanoi!
    Novērtēts 13 decembris 2018
    10,0
    Izcili
    Phillip no Apvienotā Karaliste
    Pāris
    Paaugstināta komforta numurs ar logu
    Uzturējās7 naktis 2018. gada decembris
    Izcili”
    The location is good as walking distance to most places. The staff at reception is very welcoming, making our stay enjoyable. Good selection at breakfast. Would recommend this hotel when visiting Hanoi. P+L . England
    Novērtēts 11 decembris 2018
    9,6
    Izcili
    Pang no Singapūra
    Solo ceļotājs
    Paaugstināta komforta numurs ar logu
    Uzturējās2 naktis 2018. gada decembris
    Great service & rooms!”
    Passionate & friendly staff made my stay truly memorable. Everything was nice and clean as the hotel is still quite new.
    Novērtēts 10 decembris 2018
    Dear Pang, Thank you so much for taking the time to write such a brilliant review following your stay at Hanoi Garden Boutique Hotel & Spa. We are very happy that you enjoyed everything at our property from service, rooms to our staff, and you left Hanoi with a truly memorable experience. We do hope that it is not your last visit to Hanoi, and we will have another chance to welcome you back soon. Warmest regards, Mai Le Customer Service Manager
    Atbildēti 10 decembris 2018
    Hanoi Garden Boutique Hotel and Spa
    10,0
    Izcili
    Cassie
    Pāris
    Paaugstināta komforta numurs ar logu
    Uzturējās2 naktis 2018. gada decembris
    Izcili”
    Breakfast was delicious! Lots of options and very tasty. Room was spacious and staff were helpful. The old quarter had all water out for a few hours upon our arrival so all we wanted was a shower... but we understand it wasn’t our hotels fault. Would return!!
    Novērtēts 09 decembris 2018
    Dear Cassie, Thank you so much for coming to Hanoi Brilliant Hotel & Spa and also for taking the time to write a very nice review about us. It is my pleasure to know that you found our breakfast delicious, our room spacious and our staff helpful. Rest assured that we always seek to provide a high quality service to our valued guests, and your compliments are significant rewards for our work. As for water shortage, we are terribly sorry to you because it interrupted your seamless experience with us. Thank you for kindly understanding the problem. We highly appreciate it. Hopefully, we can have another chance to welcome you back soon for a perfect stay. Best regards, Kim Nguyen Hotel Manager
    Atbildēti 10 decembris 2018
    Hanoi Garden Boutique Hotel and Spa
    9,6
    Izcili
    Summer no Malaizija
    Biznesa ceļotājs
    Paaugstināta komforta numurs ar logu
    Uzturējās vienu nakti 2018. gada novembris
    Superb location, staff is lovely and helpful”
    Good location, nice room in this area consider big sqft, bed is nice, newly refurbished. Helpful and lovely staff. Will be back.
    Novērtēts 05 decembris 2018
    Dear Summer, Thank you very much for your wonderful review about Hanoi Garden Boutique Hotel & Spa. What a delight to read your comments! It is a pleasure to hear you found our location superb, our staff lovely and helpful, and our room & bed big, nice and newly furbished. Your compliment is truly a huge motivation for all of us to keep doing our good job. We look forward to welcoming you back to our beautiful property in the near future. Warmest regards, Mai Le Customer Service Manager
    Atbildēti 05 decembris 2018
    Hanoi Garden Boutique Hotel and Spa
    9,6
    Izcili
    Katy no Amerikas Savienotās Valstis
    Pāris
    Premium Room
    Uzturējās2 naktis 2018. gada novembris
    A wonderful experience!”
    Hanoi Garden Hotel became our “home base” while we traveled through SE Asia in late November. The staff is truly amazing and so kind and helpful. They really make it special! The location is perfect for walking everywhere and getting a true feeling of the old city. The facilities were very clean and well kept, and the bed was very comfortable. I hope to go back someday!
    Novērtēts 03 decembris 2018
    Dear Katy, Thank you so much for writing a fantastic review about Hanoi Garden Boutique Hotel & Spa. We are pleased to hear that you had a wonderful experience in Hanoi and our property became your home base for your trip to SE Asia. Thank you for mentioning our staff, location, facilities and bed. We are happy that all of these factors made your stay special and perfect. Once again, thank you for choosing us. May the road lead you to Hanoi soon. We are looking forward to welcoming you back!!! Best regards, Mai Le Customer Service Manager
    Atbildēti 04 decembris 2018
    Hanoi Garden Boutique Hotel and Spa
    9,2
    Izcili
    Kar no Singapūra
    Ģimene ar lielākiem bērniem
    Ģimenes Suite numurs
    Uzturējās3 naktis 2018. gada novembris
    most friendly ”
    We were very happy and enjoy our stay. All the staff is so friendly and willing to do extra mile just to make us feel at home . We asked the hotel staff whether it is ok for us to buy some fresh seafood at the nearby market and let the Chef cook for us and we will pay accordingly for the services ....to our surprise the management do it for us without any charges ..superb friendly staff
    Novērtēts 30 novembris 2018
    Dear Kar, Thank you indeed for your marvelous review. We are so proud that you were very happy and enjoyed your stay with our excellent customer service and attentive care. It is sweet to know that every little thing we did for you made you feel at home. Your review will definitely motivate us to strive harder for providing the best service for our valued guests. We would be thrilled to have the chance of welcoming you back to us in the near future. Best regards, Mai Le Customer Service Manager
    Atbildēti 30 novembris 2018
    Hanoi Garden Boutique Hotel and Spa
    10,0
    Izcili
    Raili no Somija
    Pāris
    Junior Suite numurs ar skatu
    Uzturējās3 naktis 2018. gada novembris
    Excellent stay in Hanoi, will come again!”
    We were so pleased to have chosen this hotel among all the different options. The location is perfect, within walking distance from the Old Quarter and the night market, but in a quieter area, so no noise to disturb you at night. The staff were extremely friendly and helpful, Mai welcoming us upon our arrival with snacks and drinks and taking the time to explain all the things a traveller has to know when moving about in Hanoi. The hotel is fairly new and spotless, a real boutique hotel, and our room was spacious and comfortable. Breakfast was also very good, a mixture of buffet and made-to-order (eg eggs, pancakes, pho soup). We stayed here three nights and would absolutely recommend this hotel, good value!
    Novērtēts 23 novembris 2018
    Dear Raili, We are so pleased to read your review of your recent stay with us and truly thankful to your choice. Here at Hanoi Garden Boutique Hotel & Spa, we take a great pride in our team, location and the exceptional service we provide, so your comments are very much appreciated. Thank you for your warm-hearted words about me and my colleagues. We are pleased that our little things made your stay more special. Also, thank you so much for praising our spotless, new property and spacious, comfortable room. As we have finished our last work of renovations, it is such a sweet reward upon receiving your recognition. It is also great to know our breakfast with many choices helped you start your day smoothly. Rest assured that we are constantly aiming to ensure that our guests have all of their needs catered for throughout their stay. Kindly thank you for recommending us, and we look forward to welcoming you back for your next visit. Best regards, Mai Le Customer Service Manager
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    Hanoi Garden Boutique Hotel and Spa
    10,0
    Izcili
    Hugo no Francija
    Solo ceļotājs
    Paaugstināta komforta numurs ar logu
    Uzturējās vienu nakti 2018. gada novembris
    Confortable and great welcome”
    I had an excellent stay at Hanoi Garden Boutique Hotel.
    Novērtēts 13 novembris 2018
    Dear Hugo, Thank you for taking the time to share your experience with Agoda community. We are delighted to hear that you had such an excellent, comfortable stay at Hanoi Garden Boutique Hotel & Spa, and our staff were successful in making you feel welcomed and well-cared. We do our best to accommodate and pamper every guest's need. It's a great joy that our efforts has paid off in case of you. We look forward to welcoming you back very soon in our beautiful Hanoi. Sincerely yours, Mai Le Customer Service Manager
    Atbildēti 13 novembris 2018
    Hanoi Garden Boutique Hotel and Spa
    10,0
    Izcili
    kim no Amerikas Savienotās Valstis
    Pāris
    Paaugstināta komforta numurs ar logu
    Uzturējās vienu nakti 2018. gada novembris
    Super clean hotel with central location”
    The location is super for Hanoi Old Quarter decision. The Staff were amazing care and professional. Breakfast was a combination of buffet and alacart made to order. They can help to arrange transportation and tours with reasonable price and great service.
    Novērtēts 05 novembris 2018
    Dear Kim, It is our great pleasure to read such a favorable review like yours about Hanoi Garden Boutique Hotel & Spa. We are pleased to know you had an excellent stay with us. Thank you for praising our central location, super clean hotel, professional staff and great breakfast with a wide selection. We are glad that you enjoyed the tour very much. Kindly be noted that our property has just completed an extensive renovation: all of rooms are newly designed and well-equipped with modern amenities, and an added massage service is offered at Hanoi Garden Spa (ground floor). Hopefully, these positive changes will bring you a high quality accommodation and make your stay more special. All of us look forward to welcoming you back soon. Wish you lots of happiness and health! Best regards, Mai Le Customer Service Manager
    Show more
    Hanoi Garden Boutique Hotel and Spa
    8,4
    Fantastiski
    Thuy no Vjetnama
    Solo ceļotājs
    Paaugstināta komforta numurs ar logu
    Uzturējās vienu nakti 2018. gada oktobris
    Good location and cleanliness room”
    Great budget hotel, staffs are friendly, room is clean and tiny.
    Novērtēts 27 oktobris 2018
    Dear Thuy, Thank you very much for your candid review about Hanoi Garden Boutique Hotel & Spa. We are delighted to hear your compliments on our friendly staffs, clean room and good location. Apart from these aspects, our property has been also renovated to ensure the best condition for guests. Namely, all rooms are newly designed and equipped with functional amenities, and a new Hanoi Garden Spa will offer authentic massage services for the guests' added comforts. Anyway, thank you for staying with us. We are looking forward to welcoming you back soon. Best regards, Kim Nguyen Hotel Manager
    Atbildēti 27 oktobris 2018
    Hanoi Garden Boutique Hotel and Spa
    9,6
    Izcili
    Ling no Malaizija
    Pāris
    Paaugstināta komforta numurs ar logu
    Uzturējās4 naktis 2018. gada oktobris
    Nice hotel & Friendly staff”
    Overall was great & friendly staff. Even surprised me with birthday cake and decoration for my room. 4 nights with excellent.
    Novērtēts 27 oktobris 2018
    Dear Ling, Thank you very much for such a favorable review about Hanoi Garden Boutique Hotel & Spa. We are pleased to know that you have had an excellent 4-night stay with us, and our birthday surprise made your stay even more special. Thank you for emphasizing our friendly staff. I will pass your words to them. They will be much pleased to hear those kind praises from you. Also, we kindly inform that the final work of our extensive renovation has completed. We hope that our newly designed, well-equipped rooms and Hanoi Garden Spa will bring you best experiences. Thank you so much for staying with us. We are looking forward to hosting you over and over again. Best regards, Kim Nguyen Hotel Manager
    Atbildēti 27 oktobris 2018
    Hanoi Garden Boutique Hotel and Spa
    7,6
    Ļoti labi
    Thuy no Vjetnama
    Ģimene ar maziem bērniem
    Ģimenes Deluxe klases numurs
    Uzturējās2 naktis 2018. gada oktobris
    Good location, reasonable price but not well-equipped and clean enough”
    We spent 2 nights here. Location perfect for exploring old quarters and observed lifestyle as well as cuisines of Hanoi. However, the hotel is rather old, not in good condition, especially not clean enough. Breakfast is rather simple and the same everyday. The taste is acceptable. In general, it matches with the price.
    Novērtēts 25 oktobris 2018
    Dear Thuy, Thank you so much for writing a candid review about Hanoi Garden Boutique Hotel & Spa. We are pleased to hear that our location is perfect thanks to its closeness to Night Market and Hoan Kiem lake & our hotel is good for your budget. While glad with your praises, we are truly sorry to hear our property was not up to your liking, and breakfast was not very impressive. Kindly be noted that to improve hotel conditions, we have renovated all rooms and opened a new spa service in the ground floor. We are more than happy to say our final work of this renovation has just completed. Now each and every room, which is in excellent condition and well-equipped, is ready to host you. As for breakfast, your comment has been widely discussed among our team, and surely we will bear in mind your comments to better improve breakfast quality day by day. Thank you so much for this kind review. We're all looking forward to welcoming you back soon. Best regards, Kim Nguyen Hotel Manag
    Show more
    Hanoi Garden Boutique Hotel and Spa
    10,0
    Izcili
    Nina no Vācija
    Pāris
    Premium Room
    Uzturējās2 naktis 2018. gada novembris
    super Hotel”
    alles sauber, super freundliches Personal und gutes Frühstück
    Novērtēts 13 novembris 2018
    Dear Nina, Thank you for posting such a pleasant review about your experience at Hanoi Garden Boutique Hotel & Spa. We are pleased to read that you enjoyed our spotless and beautiful property. It is such a reward to learn that how super friendly our team members are and how successful they have impressed you with their attentive service. We are also delighted that our delicious breakfast gave you a good start of the day. We do hope that we will be able to welcome you back very soon for another super brilliant experience. Best regards, Mai Le Customer Service Manager
    Atbildēti 13 novembris 2018
    Hanoi Garden Boutique Hotel and Spa
    10,0
    Izcili
    Marion no Vācija
    Pāris
    Premium Room
    Uzturējās2 naktis 2018. gada novembris
    Super Service”
    Personal war überaus aufmerksam und freundlich. Sehr angenehmes Ambiente. Frühstück toll und Massage ebenfalls. Man konnte sich sehr wohlfühlen. Jederzeit wieder!!!!!
    Novērtēts 12 novembris 2018
    Dear Marion, Thank you for taking the time to share a favorable review of your experience at Hanoi Garden Boutique Hotel & Spa. We take a great pride in our staff and the exceptional service provided by them, so your praise for our staff is very much appreciated. Also, we pay much attention to create a pleasant atmosphere at our hotel, and we are delighted that we were able to make you feel comfortable and relaxed. It is also such a reward to learn that how great our breakfast and massage service were to you. We do hope that we will be able to welcome you back very soon for another exceptional experience. Warmest regards, Mai Le Customer Service Manager
    Atbildēti 13 novembris 2018
    Hanoi Garden Boutique Hotel and Spa
    10,0
    Izcili
    Edwin no Singapūra
    Biznesa ceļotājs
    Junior Suite numurs ar skatu
    Uzturējās5 naktis 2018. gada oktobris
    Izcili”
    Wirklich sehr bemühtes Personal !
    Novērtēts 23 oktobris 2018
    Dear Edwin, Thank you so much for posting such a warm-hearted review about Hanoi Garden Boutique Hotel & Spa. We are pleased to know that our staff have done a good job, and their hard-working manner is highly appreciated by you. Thank you for staying with us for 5 nights so that we can have more time to spoil you in our Junior Suite with View room. Kindly be noted that our property has been under extensive renovations, that is, new decor and modern amenities for all rooms and new Hanoi Garden Spa in the ground floor. Hopefully, the added spa service will better entertain our valued guests. This recent renovation is a part of our commitment to providing guests with a luxurious, comfortable stay. Thank you once again for choosing us and believing in our service. We are looking forward to welcoming you back soon! Best regards, Kim Nguyen Hotel Manager
    Show more
    Hanoi Garden Boutique Hotel and Spa
    8,4
    Fantastiski
    Dang
    Biznesa ceļotājs
    Superior klases numurs ar 1 divvietīgu gultu, bez loga
    Uzturējās2 naktis 2018. gada oktobris
    khá ổn”
    phòng ổn, địa điểm thuận tiện, nếu có dịp sẽ quay lại,
    Novērtēts 29 oktobris 2018
    Dear Dang, Thank you so much for writing a nice review about Hanoi Garden Boutique Hotel & Spa. We are pleased to hear that our room is good, and our location is convenient. It is also truly great to know you will come back to us if you come to Hanoi. Thank you for choosing us. We are looking forward to welcoming you back soon. Khách sạn Hanoi Garden Boutique & Spa xin cảm ơn anh đã viết nhận xét khen ngợi phòng và địa điểm của khách sạn. Cảm ơn anh đã lựa chọn khách sạn trong thời gian lưu trú tại Hà Nội. Khách sạn rất mong sẽ được đón tiếp anh trở lại trong thời gian sớm nhất. Best regards, / Trân trọng Kim Nguyen Hotel Manager / Quản lý khách sạn
    Atbildēti 30 oktobris 2018
    Hanoi Garden Boutique Hotel and Spa
    8,8
    Fantastiski
    Dang
    Biznesa ceļotājs
    Premium Room
    Uzturējās2 naktis 2018. gada oktobris
    rất tốt”
    rất tốt, nếu có dịp quay lại mình cũng sẽ book ks này, phòng khá ổn, địa điểm thuận lợi
    Novērtēts 29 oktobris 2018
    Dear Dang, Thank you so much for writing such a favorable review about Hanoi Garden Boutique Hotel & Spa. We are pleased to hear that our room is good, and our location is convenient. It is also truly great to know you will come back to us if you come to Hanoi. Thank you for choosing us. We are looking forward to welcoming you back soon. Khách sạn Hanoi Garden Boutique Hotel & Spa xin cảm ơn anh đã viết nhận xét khen ngợi phòng và địa điểm của khách sạn. Cảm ơn anh đã lựa chọn khách sạn trong thời gian lưu trú tại Hà Nội. Khách sạn rất mong sẽ được đón tiếp anh trở lại trong thời gian sớm nhất. Best regards, / Trân trọng Kim Nguyen Hotel Manager / Quản lý khách sạn
    Atbildēti 30 oktobris 2018
    Hanoi Garden Boutique Hotel and Spa
    10,0
    Izcili
    HSIU no Taivāna
    Grupa
    Paaugstināta komforta numurs ar logu
    Uzturējās vienu nakti 2018. gada oktobris
    房間很大,乾淨,漂亮,客服人員服務非常好”
    優良
    Novērtēts 03 novembris 2018
    Dear Hsiu, Thank you so much for writing a candid review about Hanoi Garden Boutique Hotel & Spa. We are so much pleased to hear your compliments on our beautiful, clean & large room as well as our excellent customer service. Your kind words are a great source of motivation for our hotel team to keep doing our good work. Kindly be noted that we always seek to offer a high quality accommodation to guests, and we are proud to inform you that the last work of our extensive renovation has just completed. We are excited to accommodate you in our newly decor, well-equipped rooms and offer you an authentic massage service in Hanoi Garden Spa (ground floor). Hopefully, all roads will lead you to us over and over again. We look forward to seeing you soon. Best regards, Mai Le Customer Service Manager
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    Hanoi Garden Boutique Hotel and Spa
    4,8
    CHANHEE
    Biznesa ceļotājs
    Paaugstināta komforta numurs ar logu
    Uzturējās2 naktis 2018. gada novembris
    Pieņemami”
    직원들이 친절하고 한국어가 가능한게 장점. 단점은 노후된 시설에 따른 곰팡이 냄새등 환경이 열악하다고 생각이 듬
    Novērtēts 28 novembris 2018
    Dear Chanhee, Thank you so much for writing a candid review about Hanoi Garden Boutique Hotel & Spa. We are pleased to hear your kind compliments on our staff. Indeed, we take a great pride of our staff, who are well trained and proactively respond to guests' needs. While delighted with your praise, we are terribly sorry for the smell. It is definitely an unexpected matter. If we had known earlier, surely this problem would have been solved immediately. Please let us know whatever you don't feel comfortable. Anyway, thank you very much for bringing this matter to our attention. Rest assured that it will not reoccur in the future. Again, please accept our sincere apology. We are looking forward to having another chance to welcome you back to turn your experience around. With best regards, Mai Le Customer Service Manager
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    Hanoi Garden Boutique Hotel and Spa
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