Atrodas Hanoja centrā
Bezmaksas WiFi visos numuros
|Attālums līdz pilsētas centram||0. Km|
|Tuvākā lidosta||Gia Lam Lidosta (VVGL)|
|Attālums līdz lidostai||4,4 km|
Hanoi City Palace Hotel, kas atrodas Senais kvartāls, Hanoja, ir populāra ceļotāju izvēle. Tikai 34. Km attālumā, šī 3-zvaigžņu viesnīca ir viegli sasniedzama no lidostas. Miera osta un patvērums - šī viesnīca piedāvās pilnīgu atjaunošanos un atrodas tikai pāris soļu attālumā no pilsētas ievērojamākajām vietām, piemēram, HEBE Store, Duc Minh, Tailor made suit, Le Chalet Cafe.
Iespējas un serviss, ko piedāvā Hanoi City Palace Hotel nodrošina jauku atpūtu viesiem. Augstākās klases iespēju izlase, piemēram, bezmaksas Wi-Fi visos numuros, 24 stundu recepcija, pakalpojumi personām ar īpašām vajadzībām, ātrā reģistrēšanās/izrakstīšanās, bagāžas uzglabāšana ir pieejama viesnīcā.
Par katra viesa ērtībām tiek domāts, pārdomājot vajadzības un nodrošinot īpašu komfortu. Turklāt viesnīca nodrošinās to, ka Jums būs daudz iespēju pavadīt laiku, kamēr šeit uzturēsieties. Izbaudiet nesalīdzināmus pakalpojumus un patiesi prestižu adresi Hanoi City Palace Hotel.
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Amazing 5 star customer service!”
My personal best hotel experience ever thanks to amazing reception staff and management. Hotel has an excellent location for sightseeing in an old Hanoi part of the city. Extremely close to upscale restaurants and shopping. Room amenities are 4 star with large washroom with Jacuzzi style bathtub, room includes laptop computer. What made all the difference however and stay extremely enjoyable for my wife and I was extremely attentive reception staff who assisted us with every request (booking tickets to art venues, tours, motorcycle rental, train tickets, etc.). Amazing service and I would recommend this hotel to everyone!
Excellent stay. extremely helpful staff, cleanroom”
I stayed for about 12 days. They made reservation for all my tours with pleasure. Reception and other staff were very nice. Room was large and very clean. No business centre but they did print, scan and courier my letters with smile. Breakfast was really nice. In my view, Agoda should award this hotel, it is so nice.
nice ** star hotel”
very nice hotel, centrally located. It is surprising that such a nice hotel is only rates 2 stars. Breakfast is simple (a la carte) but very nice and included in the room price. Rooms are very confortable and staff is very attentive. In fact, we returned to the hotel after 2 days and check in was done in a few seconds.
Excellent ** star hotel”
We arrived at the hotel at 4 am and we were immediately given the opportunity to check in. Very fast check in, nice breakfast and very helpfull staff. The hotel is centrally location and all major attention are just nearby.
We thoroughly enjoyed our stay here. Attentive, genuinely friendly staff, good breakfast, every support and advice possible. We booked two tours with them which were good value (Ha Long Bay and Tam Coc) and run efficiently, the manager personally escorted me to a nearby finance office where I could buy dollars to pay for my Lao visa and, when they found out it was our honeymoon, they decorated our bed with flowers and presented us with chilled white wine and a honeymoon cake! Two things to be careful of: firstly - whether in this or any other Wietnamese city hotel - the vast majority of rooms do not have windows. Even if the description says 'window' this may well be a window only a metre away from a blank wall. You need a room that says 'balcony'. We upgraded our room when we found this out (extra $10 per night) and it was well worth it. Secondly, Ha Noi is NOISY! By having a balcony room, there will be a lot of street noise, despite the double doors. Didn't really bother us and it was cool to sit there with coffee and watch the wondrous organised chaos that is Ha Noi's streets but that will depend on your own preferences.
A Quality Experience”
I had a very comfortable and relaxing experience at Hanoi City Palace Hotel. The breakfast was nice and the staff helpful and friendly. Its central location made the major historical attractions of the Hoan Kiem/Ha Noi Cathedral district easily reached on foot. I recommend this hotel to people travelling to Han Noi.
Great location, very helpful staff”
The location is right in the heart if the old town. The rooms are a little clinical, however they are new and clean. The staff were amazing, even going as far as to walk us to the local fruit stall in case we got lost!
Great hotel, excellent price, superb service”
Our rooms were spacious, and quiet away from the bustling streets of Hanoi. If I were to pick a fault, it would be that there are no local eateries close by. But within 15 minutes walking distance there would be quite a few places to choose from. Ask the friendly staff and they would sure provide you with instructions. Had a lovely trip and thanks to the staff again for helping us get tickets for attractions/tours.
Great hotel with friendly staff”
i was picked up by the hotel staff from the train station at around 4.30 am. breakfast was served as it was too early to check in the hotel. as the hotel was fully booked and we were only allowed to check in at 2.00 pm. the staff was very kind to upgrade us to one of their chain hotel which is one of the best hotel which i have ever stayed - essence hotel. their service and hospitality is excellent!
Elegant boutique hotel, centrally located”
This is one of the jewels of the Hanoi Elegance chain of hotels. We have previously stayed at two of its sister hotels and this one is just as good. The friendly and considerate service is outstanding; the rooms are comfortable and well equipped; the decor and ambience give one a feeling of being in the lap of luxury, and yet at a very economical price; the location is in the heart of Old Hanoi's shopping district and within easy reach of the Cathedral and Hoan Kiem Lake.
Lovely little hotel with incredibly friendly staff”
Hotel in the heart of busy Hanoi Street showed its french influence. Room was well furnished and very comfortable. Laptop provided in room together with free wifi access. The staff were amazing, incredibly friendly and helpful. Breakfast choice was excellent and perfectly served. i have no criticisms of this hotel and look forward to my next stay.
Super well managed hotel and 5 star service”
my 2nd stay in this hotel and again have to compliment the manager on how he train the staff. they all go out their way to give the best service. was upgraded from superior to de luxe room. when departing for the train station they even sent a staff along to help to change the ticket vouchers for the real train ticket. all staff speak very good english.
excellent service good location”
very pleasant stay in quiet non smoking room. Excellent service on all counts and reliable. Good breakfast. Good decor with attention to detail ie flowers and fruit in room each day. Clean Would stay here again and recommend to others.
The staff is really the strongest pros of this hotel. They were very friendly and service minded. The service desk will do everything to help you enjoy your stay in Hanoi and booking trips to the halong bay if needed. Location is great as in the heart of the old quarter. Check out the breakfast, it is one of the best we ever had in asia especially omelets and pancakes from the menu. I would recomend this hotel to everyone.
Very good value for money”
The location of the Hanoi Elegance 3 could not be better. It is right in the heart of the old city and you can walk out of the door for shopping in the same street. It was a big room (not a suite) with a DVD player that didn't work and the strangest shower I have ever seen. Took me about 15 minutes to figure out how it worked - you needed a pilot's license to drive it. Overall the hotel is excellent value for money with a great staff. The main thing that would put me off going again was the noisy air conditioning that took 15 minutes to cool the room down.
Great Hotel that exceeds my expectation”
When i book this hotel, I already had a certain level of expectations about this hotel as seen from the reviews and pictures and the price. The cleanliness, decor and helpfulness of the staff are all expected and within my expectation. What exceeded my expectation, however, is how attentive and friendly the staff are. Some other hotels i have stayed in have staff who are helpful but not as friendly. The staff in Hanoi elegance, however, are really friendly and that makes me feels very very comfortable. In addition, the hotel staff speaks great english, and i am truly impressed with that. The ambience of the hotel is also very good, not only the rooms but even the lobby and dining hall. I can just sit at the lobby and chat with my friend for 2-3 hours without feeling uncomfortable or out of place. Thank you Hanoi Elegance. You have been great!
Second stay at the Elegance 3.”
I went back to this hotel because the loation is perfect in the old city. I had the honeymoon suite as that was all that was available on AGoda (although the hotel was far from full). It was not a suite but was a large room and came with a complimentary bottle of wine which was nice. The staff went out of the their way to make one comforatable, and the breakfast is very good. The main downside was that the aircon is noisy and took at least 15 minutes to begin to cool the room down which is one factor that might make me look elsewhere nexttime.
An outstanding hotel”
Elegence 3 is an exceptional hotel. My family stayed there three times over the course of a 3 week trip. The quality of the rooms are equal to, if not better than other 4-5 star hotels we stayed at in Vietnam. The location in Hanoi is good, with shopping, dining and major sights located nearby. The breakfasts were excellent. The rates were very reasonable, so too the mini-bar and laundry prices. And above all, the staff were absolutely fantastic. They were completely in touch with our needs and nothing was too much trouble for them. Probably the best customer service I have experienced anywhere, not just in Vietnam.
Exceptional budget hotel in a great location”
I could feel the genuineness of the welcome given us by the Reception Staff. We were led to our room which contained everything you would need, from a 5-star hotel, but wait, this is supposed to be a 3-star hotel. Room was kept spic and span throughout our stay. Would come back and stay here again.
Nice boutique hotel; very friendly staff”
I liked the personalized kind of service that a boutique hotel like this one provides. I particularly liked the restaurant staff who served breakfast. They're very solicitous and provide quick service. The reception staff were also very helpful with selecting points of interest as well as in arranging sightseeing itineraries. Also, the hotel is located within a 10-minute walk to the central lake of Hanoi, where a lot of restaurants and bars are located.
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