Rezervēt tagad: Heritage Hotel

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Balstoties uz 8992 atsauksmesSkatiet, ko viesi teikuši
7,5
/
10
83% ieteiktu draugam

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Agoda atsauksmes (8992)Booking.com atsauksmes (1686)
7,5
/
10
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Balstoties uz 8992 atsauksmes
Viesnīcas stāvoklis/tīrība:7,4
Iespējas7,1
Atrašanās vieta8,1
Numurs komforts un kvalitāte7,6
Pakalpojumi7,6
Atbilstība cenai:7,3
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Parāda 7753 pārbaudītu viesu komentārus
10,0
Izcili
Johannes no Filipīnas
Solo ceļotājs
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās3 naktis 2019. gada janvāris
Great hotel experience”
The hotel is conveniently located near Mall of Asia and the airport. The facilities are nice, a bit old but nice and clean. Staff is professional and mostly friendly. Good value for money and good for a few nights. Great breakfast buffet. Thank you.
Novērtēts 21 janvāris 2019
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 22 janvāris 2019
Heritage Hotel
10,0
Izcili
Daniel no Austrālija
Solo ceļotājs
paaugstināta komforta numurs ar lielāko divguļamo gultu
Uzturējās vienu nakti 2019. gada janvāris
Exceptional ”
Check in staff we’re efficient and very helpful, my upgraded room was big , clean and elegant. Food and service was great , extended check out was so helpful. Just a very pleasant experience ,will continue to stay there and thank you to management and staff for everything.
Novērtēts 19 janvāris 2019
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 22 janvāris 2019
Heritage Hotel
4,0
Akira no Japāna
Biznesa ceļotājs
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās4 naktis 2019. gada janvāris
I felt doubt about the hotel management policy”
I booked with two people but when I entered the guests after 10 pm it was requested 1000 pesos per day besides the room charge. This rule is not specified when I made a reservation. In addition, when I checked out the hotel and asked for a taxi to the airport, I called a big van type car I did not expect and we requested a peso of 1300 pesos. This car was not a taxi. I was unable to pick a car because I needed to hurry to the airport but despite asking for a taxi to the hotel, the hotel staff called a car that is not a taxi. This hotel looks like a very old historical and wonderful hotel, but I felt doubt about the actual management policy.
Novērtēts 23 janvāris 2019
10,0
Izcili
Edward no Amerikas Savienotās Valstis
Pāris
paaugstināta komforta numurs ar lielāko divguļamo gultu
Uzturējās2 naktis 2019. gada janvāris
Best Accommodations in town”
I feel words alone cannot explain why The Heritage Hotel is so worth the stay...you have to experience it...excellent value for the money...convenient location, rooms are very clean and large/spacious, the buffets are wonderful, the staff is incredibly helpful and courteous...I've only ever had one issue here which was quickly rectified...Can't wait to return to it
Novērtēts 21 janvāris 2019
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 22 janvāris 2019
Heritage Hotel
9,2
Izcili
Aireen no Filipīnas
Ģimene ar maziem bērniem
paaugstināta komforta numurs ar divām vienvietīgām gultām
Uzturējās vienu nakti 2019. gada janvāris
The place is old but clean... staff of the hotel are very accomodating except from the restaurant. ”
The food in the restaurant is expensive and not worth it especially with the attitude of the manager. We order crispy pata and kare-kare and both of the food can’t be chew. We end up paying for the food that we literally can’t eat at all.
Novērtēts 20 janvāris 2019
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 22 janvāris 2019
Heritage Hotel
10,0
Izcili
Rogier no Nīderlande
Solo ceļotājs
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās2 naktis 2019. gada janvāris
My favorite hotel in Manila”
Almost perfect hotel in Pasay. Always my first and last stop in Manila. Location is perfect, as well as service, cleaness and rooms. The only thing they should improve is de quality of the food on the 'a la carte' menu. Food isn't good, pizza is terrible. Please improve! It doesn't fit with the rest of the hotel!
Novērtēts 10 janvāris 2019
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 14 janvāris 2019
Heritage Hotel
8,8
Fantastiski
Eleazar no Filipīnas
Solo ceļotājs
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās2 naktis 2018. gada decembris
Very nice experience”
My stay in this hotel exceeded my expectations. Before booking this hotel, I read some not-so-good comments about issues on proper maintenance of this hotel, so I hesitated a bit in doing the reservation. I proceeded to book a room anyway, and I am so happy that I did, because my stay in this hotel was truly valuable and worth the money I paid (which was not expensive). I would come back to this hotel and would not hesitate to recommend it to family and friends
Novērtēts 07 janvāris 2019
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
8,4
Fantastiski
Mary no Filipīnas
Ģimene ar maziem bērniem
Kluba, ar karaļa gultu
Uzturējās vienu nakti 2019. gada janvāris
Club Room Staycation”
I wished to have a break from busy home so I decided to have staycation in a hotel. I booked a club room so I will feel like "senorita" in a day... The facilities are old but well maintained... It was relaxing because I was able to had a good use of sauna, steam bath and jacuzzi (not once but twice, haha!). My problem is they dont served muxh during snacks... Only bite size cake, fruits, coffee and tea... Also I feel a little awkward with the Manager at the Club Room... He didn't treat me like the other guests...
Novērtēts 06 janvāris 2019
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
8,4
Fantastiski
Melvyn no Kambodža
Pāris
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās vienu nakti 2018. gada decembris
Good value hotel in good location.”
The rooms are simply but comfortably decorated. The foyer has an impressive period style. Breakfast is good with a wide selection of international cuisines. Staff are helpful. Hotel is located close to Mall of Asia and the night-time entertainment venues along Seaside.
Novērtēts 04 janvāris 2019
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
8,0
Fantastiski
Mien no Filipīnas
Solo ceļotājs
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās5 naktis 2018. gada oktobris
Good Stay”
My guest was happy with his stay at Heritage Hotel with good breakfast and services they have provided...
Novērtēts 22 janvāris 2019
9,2
Izcili
christopher no Amerikas Savienotās Valstis
Pāris
paaugstināta komforta numurs ar lielāko divguļamo gultu
Uzturējās vienu nakti 2019. gada janvāris
Izcili”
Great place to stay!! Conveniently located and accessible. Staff great and friendly. Big thank you to SIR LIM AND JR M., for always making sure my stay at the hotel is a pleasant one. Thank you. See everyone there soon!!
Novērtēts 16 janvāris 2019
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 17 janvāris 2019
Heritage Hotel
9,2
Izcili
Maria
Pāris
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās2 naktis 2019. gada janvāris
Izcili”
I didnt give it a five star when it comes to cleanliness because our room had spiderwebs and small cockroach. The bathtub looks old and dirty. The staffs were very nice, friendly and amazing.. The breakfast and dinner buffet were great..
Novērtēts 12 janvāris 2019
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 14 janvāris 2019
Heritage Hotel
7,6
Ļoti labi
Irene no Filipīnas
Solo ceļotājs
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās vienu nakti 2018. gada decembris
Ļoti labi”
Fast check in and check out. The room is huge but needs upgrading. Food was just okay. No bidet.
Novērtēts 23 janvāris 2019
8,8
Fantastiski
Charles no Amerikas Savienotās Valstis
Ģimene ar maziem bērniem
Superior klases numurs ar 1 divvietīgu gultu
Uzturējās vienu nakti 2018. gada decembris
Fantastiski”
I have been utilizing The Heritage for over 10 years mainly for it's location. On my last stay we were unable to make it back for the scheduled check out time and the management and staff handled it with the utmost professionalism. Good job!
Novērtēts 21 decembris 2018
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
10,0
Izcili
Christopher no Filipīnas
Pāris
paaugstināta komforta numurs ar lielāko divguļamo gultu
Uzturējās3 naktis 2018. gada novembris
Yes very nice hotel.. Good location,, staff very good as notmal with this class of hotel!! ”
Got great deal through agoda and was nice to finish trip at noce hotel... Great buffet breakfast and nice room .. Had deluxe room was very nice!!! Old finishes in room would be the only low ... But not a drama at all had all you would expect with this caliber of hotel.... We loved it!!
Novērtēts 24 novembris 2018
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
8,8
Fantastiski
Larry no Amerikas Savienotās Valstis
Biznesa ceļotājs
Double Superior numurs
Uzturējās3 naktis 2018. gada novembris
A great experience ”
Very nice place with an over the top staff. Very roomy & comfortable along with excellent WiFi coverage. The restaurant and swimming pool area is really top notch. It is older decor, our refrigerator did not work, the plug on the hot water boiler pot was loose, and the hot & cold water valve in the shower was not consistent...
Novērtēts 10 novembris 2018
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
10,0
Izcili
Gina no Filipīnas
Biznesa ceļotājs
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās vienu nakti 2018. gada novembris
Recommended”
Kudos to all staff for a great customer service, really felt welcome. The rooms were super clean, beds were so much comfy though toilet could have been much better if with bidet. The buffet breakfast has a good variety. Their gym also comes with spa and sauna which is very inviting. The only con could be the pool which needs some cleaning and depth could have been a bit shallow. Overall, it was a great stay and I recommend this hotel.
Novērtēts 09 novembris 2018
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
9,2
Izcili
Jane no Filipīnas
Grupa
Executive Suite King Bed
Uzturējās vienu nakti 2018. gada septembris
Izcili”
Friendly, courteous and accommodating staff. Spacious room but it would have been great if carpeting especially at the sides if they are clean and well-maintained but we still had a great time here and will definitely come back.
Novērtēts 02 novembris 2018
8,4
Fantastiski
marren
Pāris
paaugstināta komforta numurs ar lielāko divguļamo gultu
Uzturējās vienu nakti 2018. gada septembris
some staff are not so friendly.. ”
it was a bad experienced to one staff there during conversation on the phone, the male staff were so impolite of taking my order that time.. yeah i am a filipino and the way he talked to me was so informal... like, ayyyy cash basis lang tayo, and ay di ko po alam kung anong available sa kitchen! what the heck, and worst the order was wrong and he was blaming it to me! i was not able to get his name! but mind you some of the staff there are so snobbish! i never experienced this kind of treatment to other hotel, it was our first time in your hotel and our impression to you was really bad because of your staff! yeah the food and all your facilities are great but what kind of staff do you have... if only i got his name!!
Novērtēts 31 oktobris 2018
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
7,2
Ļoti labi
PATROCENIO no Filipīnas
Ģimene ar maziem bērniem
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās vienu nakti 2019. gada janvāris
The hotel needs to be refurbished. Not worth it for paying more than 100 dollars per night. ”
Might not considering it for future accommodation as the hotel is outdated.
Novērtēts 21 janvāris 2019
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 22 janvāris 2019
Heritage Hotel
6,0
STEPHANE no Francija
Biznesa ceļotājs
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās3 naktis 2019. gada janvāris
Very Oldy 4 star hotel”
Old fashioned hotel, not anymore my taste, not guest friendly on top....so can't really recommend that hotel, all facilities are just from the 80's , food there is very expensive for the quality they provide....doesn't correspond to a 4 stars standard anymore
Novērtēts 07 janvāris 2019
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
6,0
Jan no Filipīnas
Ģimene ar lielākiem bērniem
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās vienu nakti 2018. gada decembris
Good Location”
Hotel is cozy but I think the carpet inside the room needs to be replaced. There's no bidet in the bathroom. Electric Kettle looks old and dirty. No one offered to help us on our luggage when checking in. Had to call for luggage assistance 2x when checking out. Reception lacks personnel. There was a long queue when we checked out. Manager had to assist reception as the line gets longer. But overall, I still think the hotel is nice it just need some improvements from the management.
Novērtēts 03 janvāris 2019
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
8,0
Fantastiski
Richard no Filipīnas
Ģimene ar lielākiem bērniem
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās vienu nakti 2018. gada decembris
Perfect Location”
Stayed here for one night only with my parents on New Years Eve. We were satisfied with our room and enjoyed the buffet breakfast. The hotel's location is good because it's near in SM Mall of Asia where you can watch the fireworks display in New Years Eve and near church if you wish to attend mass.
Novērtēts 02 janvāris 2019
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
8,0
Fantastiski
ARNEL no Filipīnas
Pāris
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās vienu nakti 2018. gada decembris
Turn off points versus turn ons”
Checking in was fast as long as u booked online 24hours. Extended stay for another day & booked online it took awhile to get to their system but its not a problem. Staff were helpful from the time u get off your car at the front door. The worst point is the unpleasant smell in the room. We tried to open the door for sometime but wont resolve, might need carpet shampooing, wall wash, aircon cleaning & window washing outside. Very near to restaurants, malls church etc. In summary i had a very good experience.
Novērtēts 28 decembris 2018
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
10,0
Izcili
JucyGlynn no Amerikas Savienotās Valstis
Pāris
Double Deluxe numurs
Uzturējās4 naktis 2018. gada septembris
I like it , the staff are very supportive and friendly ”
overall I like staying at this hotel
Novērtēts 18 janvāris 2019
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 22 janvāris 2019
Heritage Hotel
8,0
Fantastiski
David no Austrālija
Solo ceļotājs
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās2 naktis 2019. gada janvāris
Nice stay”
Location nice, rooms could do with a makeover, staff good, room service very slow.
Novērtēts 13 janvāris 2019
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 14 janvāris 2019
Heritage Hotel
8,8
Fantastiski
David no Apvienotā Karaliste
Solo ceļotājs
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās2 naktis 2018. gada oktobris
I'd recommend without hesitation”
I've stayed at the Heritage on and off for the last 10 years. It must have originally been a genuine 5 star hotel...but that was some time ago. The hotel needs a major facelift but that does not detract from its value for money. I was paying about $us55 a night which is very good value indeed.
Novērtēts 21 oktobris 2018
9,6
Izcili
gregory no Filipīnas
Ģimene ar maziem bērniem
paaugstināta komforta numurs ar lielāko divguļamo gultu
Uzturējās vienu nakti 2018. gada septembris
Upgrade at no charge. ”
Love this hotel. It's older but rooms and facilities are top notch. Huge spacious rooms and best breakfast buffet in Manila ! Super close to Airport and Mall of Asia. We stay here everytime we have anything going on in Manila.........as we live 60 miles away and locals know traffic in Manila can be INSANE. ha ha
Novērtēts 11 septembris 2018
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
8,4
Fantastiski
Shinji no Japāna
Pāris
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās2 naktis 2018. gada augusts
good location”
The hotel is conveniently located near the airport, MOA and EIEC. I often stay the hotel when i visit Manila. This time the cable tv was broken. You might not be asked to pay a deposit, but if you want to use a fridge, you would better pay at the check-in.
Novērtēts 26 augusts 2018
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
8,0
Fantastiski
Cleotilde no Filipīnas
Pāris
paaugstināta komforta numurs ar divām vienvietīgām gultām
Uzturējās2 naktis 2018. gada augusts
a all in one hotel-room, pool, food and nice location”
The hotel in general is good, clean rooms, the beddings are clean only the aircondition is not that cold (hot specially when you are inside the comforter). The cons are buffet has limited variation, specially the breakfast (you wont even see bacon, ham, spam and the cheese is limited) more on eggs (sunny side up, omelet, scrambled and so on ... still eggs)
Novērtēts 24 augusts 2018
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
8,4
Fantastiski
Attilagrace no Amerikas Savienotās Valstis
Grupa
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās vienu nakti 2018. gada augusts
Some staff are nice some aren’t. Coffee shop ”
Everything so far we’re goid, except when we were late for breakfast buffet, I requested if continental breakfast be ok to to deliver or pick up. We ended up getting just bread no coffee no juice that was supposed to go with continental breakfast that I paid five hundred pesos in voucher. Money is cheap but for the price it should given what is supposed to be with such set of breakfast.
Novērtēts 22 augusts 2018
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
8,4
Fantastiski
Danica no Taizeme
Ģimene ar lielākiem bērniem
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās2 naktis 2018. gada augusts
Staff are very accommodating”
We requested for a room transfer because of our room was smelling smoke and they happily assisted us to change rooms. There are several times wherein the keycards malfunctioned though. I need to go to the service desk to have this fix. The theme of the hotel is a bit old thus probably where it derived its name "heritage". Overall, it was a nice stay.
Novērtēts 20 augusts 2018
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
8,8
Fantastiski
joy no Filipīnas
Ģimene ar lielākiem bērniem
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās vienu nakti 2018. gada jūlijs
very impressive”
the staff was very kind. we arrived in manila around 9 am and the front desk told us that we’ll have to wait until 12 or until they could find a room for us. we asked them if we could check in earlier since we didn’t get any sleep in our flight from japan. the girl in the front desk gave us a consideration and let us check in at 11:30. the room was clean but the cr needs a little improvement. overall, we enjoyed our stay, especially the gym.
Novērtēts 02 augusts 2018
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
8,8
Fantastiski
Andy no Singapūra
Biznesa ceļotājs
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās3 naktis 2018. gada jūlijs
Great location and good value”
The hotel is great value and in a good location with proximity to shopping and the huge casinos. The streets around the back are not entirely unsafe but it’s always to travel in a group. Manila has been improving greatly over time anyways. The hotel is getting quite dated but the rooms are big and clean so I don’t really care since I don’t like hanging around hotel lobbies anyway. Overall it has been a pretty pleasant experience and I will return to stay again when I’m in Metro Manila.
Novērtēts 31 jūlijs 2018
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
6,8
Labi
Aaron no Filipīnas
Ģimene ar maziem bērniem
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās vienu nakti 2019. gada janvāris
Labi”
Good points: 1. Location 2. The food is good, got lots of options. 3. The toiletries are complete plus with full ironing board & iron included. Negative 1. The aircon filter is super dirty it looks like it wasn't cleaned for years 2. The bath tub have hair in it. Looks like it wasn't cleaned. 3. No bidet 4. Almost all the furnitures and the toilet has been refurbished so many times. 5. The noise from outside (busy street) is so loud and it's so hard to sleep at night.
Novērtēts 17 janvāris 2019
4,4
Georgette no Apvienotie Arābu Emirāti
Grupa
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās vienu nakti 2019. gada janvāris
Hotel needs a total make over”
Living up to its name, Heritage Hotel is really "heritage". Facilities are totally outdated, room smells old, door access not working, pool is with molds. To sum up, it needs a total make over.
Novērtēts 18 janvāris 2019
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 22 janvāris 2019
Heritage Hotel
5,2
Estela no Apvienotie Arābu Emirāti
Solo ceļotājs
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās2 naktis 2019. gada janvāris
It is an old hotel i think needs renovation beddings and towels are not white .”
I checked in for 2 nights on my 1st night i already received a letter to prepare my check out they said by mistake..bed is old so soft that gives backache. No bidet.
Novērtēts 17 janvāris 2019
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 17 janvāris 2019
Heritage Hotel
7,2
Ļoti labi
Ahmed no Saūda Arābija
Solo ceļotājs
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās vienu nakti 2019. gada janvāris
Proximity to DFA”
Room was spacious but furnitures are quite old and worn out already
Novērtēts 15 janvāris 2019
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 17 janvāris 2019
Heritage Hotel
7,2
Ļoti labi
David no Austrālija
Solo ceļotājs
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās vienu nakti 2019. gada janvāris
Nice old style hotel”
Staff nice, pool area good, rooms a little older, walls and showers could do with a makeover. Value for money and in good location to everything.
Novērtēts 13 janvāris 2019
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 14 janvāris 2019
Heritage Hotel
9,2
Izcili
Kristle no Apvienotā Karaliste
Pāris
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās2 naktis 2019. gada janvāris
Izcili”
I think the hotel needs an upgrade so bad. Its run down and you can see most of the furnitures, carpet, fixings are already old and dirty.
Novērtēts 08 janvāris 2019
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 09 janvāris 2019
Heritage Hotel
8,4
Fantastiski
Marilou no Filipīnas
Pāris
paaugstināta komforta numurs ar lielāko divguļamo gultu
Uzturējās vienu nakti 2019. gada janvāris
I like the location very much”
Not good internet cut off not informing the guests ! Cut internet 4 hours before checkout time Bad
Novērtēts 05 janvāris 2019
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
8,0
Fantastiski
jen no Filipīnas
Ģimene ar maziem bērniem
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās5 naktis 2018. gada decembris
we enjoy our stay, but maybe in the future, put up a small playroom for kids.”
Place are convenient.staff are friendly.
Novērtēts 04 janvāris 2019
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
8,8
Fantastiski
Nitin no Apvienotie Arābu Emirāti
Ģimene ar maziem bērniem
paaugstināta komforta numurs ar divām vienvietīgām gultām
Uzturējās vienu nakti 2018. gada decembris
Very old hotel”
Very strange to find a hotel with rooms screaming for refurbishment. Was clean though and staff good.
Novērtēts 29 decembris 2018
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
2,0
Heather no Amerikas Savienotās Valstis
Pāris
Uzturējās vienu nakti 2018. gada decembris
Terrible place ”
Our room had black mold on the walls, A/C filter, bathroom grout and shower. Room smelled like ammonia. Bed sheets were so thin and old they had holes throughout the sheets. Only one wall outlet, when we asked for a power strip the front desk said they do not have any to give. I asked to speak to the manager and was told they did not have one on property. We ended up leaving for health concerns since we both started to feel sick. Once we were away from the black mold we felt better. I tried to explain to the front desk the dangers of black mold and their attitude was they didn't care.
Novērtēts 26 decembris 2018
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
7,6
Ļoti labi
Michael no Filipīnas
Solo ceļotājs
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās3 naktis 2018. gada decembris
Overall a good hotel for the price”
I have stayed here several times since it is not too far from NAIA (you can take a bus here during the day), the hotel staff is friendly, and the prices are very reasonable. Biggest drawback is that there is little of interest to the visitor within a 10-15 minute walk in ALL 4 DIRECTIONS - a few restaurants, no stores, lots of traffic. MOA is a 20 minute walk although there is free shuttle service every 2 hrs or so.
Novērtēts 24 decembris 2018
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
10,0
Izcili
Jeanne no Filipīnas
Ģimene ar maziem bērniem
paaugstināta komforta numurs ar divām vienvietīgām gultām
Uzturējās vienu nakti 2018. gada septembris
Affordable option for staycation”
Stayed here for a few days with two kids below 8yo. We enjoyed the quiet and comfort the hotel provided. We had the pools to ourselves almost every time we went swimming. The staff were very approachable and kind to the kids. Thank you for a memorable stay. :)
Novērtēts 11 decembris 2018
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
7,2
Ļoti labi
gregory no Filipīnas
Pāris
paaugstināta komforta numurs ar lielāko divguļamo gultu
Uzturējās vienu nakti 2018. gada novembris
Some front desk staff are CLUELESS”
I travel often and usually stay here for convienence to MOA. I check in and tell front desk I want to add 2 buffet breakfast to my bill. She says, "You can just pay at breakfast or charge it to your room". I say, " I want to pay for it now, along with my room....one time, and done." Go to 8th floor to open door, door keys do not work. Return to front desk to get new ones. Following morning to to eat at buffet breakfast, lady asked me what room I am in. I tell her....she says, sorry sir you do not have breakfast included. ( Obviously front desk did not update my room/payment status when I checked in and paid UPFRONT. So.....I have to take a seat and watch others be seated while lady goes to FRONT DESK to clarify. FINALLY, 15 minutes later, she tells me, "It's ok sir, go ahead". Please train front desk staff that CUSTOMER is king and to do as they ask.........think outside the box and use some COMMON SENSE.
Novērtēts 28 novembris 2018
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
5,2
Boon no Singapūra
Biznesa ceļotājs
paaugstināta komforta numurs ar divām vienvietīgām gultām
Uzturējās3 naktis 2018. gada novembris
Virs vidējā līmeņa”
Staff could be more friendly. Nearest, walking distance to a eatery is Kenny Rogers, which is about 100-150m from Hotel. Otherwise, having to cross that busy and dark cross-junction would be a challenge
Novērtēts 20 novembris 2018
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
10,0
Izcili
Gerry no Amerikas Savienotās Valstis
Pāris
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās vienu nakti 2018. gada novembris
Excellent”
Upgraded to a nice suit without extra charge, huge, nice and clean room and bathroom with lots of towels, close to malls and location is great close to airport. Highly recommended to friends and family.
Novērtēts 11 novembris 2018
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
6,8
Labi
Florence no Singapūra
Pāris
paaugstināta komforta numurs ar lielāko divguļamo gultu
Uzturējās vienu nakti 2018. gada novembris
Labi”
Nov 5-6 is my 2nd time to book in your hotel (the first booking was nov 1-2). The reception staffs are very accommodating to my needs and friendly. However, both bookings my key cards were not working properly. Nov 1-2: The room door cannot open. Nov 5-6: The door can open using the key card, but when I insert it in the cardholder in the room I was expecting the lights will automatically on but it wasn't. For those 2 bookings, I need to come down to your reception again to ask to check my faulty key card. I hope this issue won't happen again to me or to any of your guests. Thank you.
Novērtēts 07 novembris 2018
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
9,2
Izcili
Victor
Pāris
paaugstināta komforta numurs ar lielāko divguļamo gultu
Uzturējās vienu nakti 2018. gada oktobris
Staff was Nicee but Slow”
We had a nice stay at the Heritage Hotel. The staff was very accommodating but a bit slow as we had to do a couple of follow-up calls to housekeeping regarding our robe and pillow requests. We really enjoyed the free first round of the minibar. The breakfast buffet wasn't bad either. I quite enjoyed the egg station.
Novērtēts 04 novembris 2018
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
8,4
Fantastiski
servando no Filipīnas
Ģimene ar maziem bērniem
Kluba, ar karaļa gultu
Uzturējās4 naktis 2018. gada jūlijs
Overall good”
Short walk to malls, church, public transportation. Good facilities. Horrible traffic in the corner with the authorities not caring. Breakfast not up to 4-5 * level altho its price is low. Confusing way to pool when access through 1st floor is possible. Missed clean up room sign had to call and go out and wait while they cleaned.
Novērtēts 28 jūlijs 2018
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
8,8
Fantastiski
Paul no Amerikas Savienotās Valstis
Ģimene ar lielākiem bērniem
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās2 naktis 2018. gada jūlijs
Average with mixed reviews ”
Price for the hotel I consider was average. The room was slightly musty smelling. The bed was comfortable and clean. The maid didn't bring fresh towels the second night which want good even when I requested it. I purchased a soda from the bar which I was charged P400 and was charged full price for a two year old at the dinner buffet. Great looking hotel and close to many places of interest. Just be mindful of in house purchases so you won't be surprised when you get the bill.
Novērtēts 13 jūlijs 2018
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
8,4
Fantastiski
ROQUELITO no Filipīnas
Biznesa ceļotājs
Kluba, ar karaļa gultu
Uzturējās vienu nakti 2018. gada jūnijs
A true Heritage”
Always my home especially for overnight stay! Very convenient as it is near to SM MOA, the airport is just around 1 5 minutes away. Give me peace of mind of not waking up so early especially when I taking first flights in a day.
Novērtēts 16 jūnijs 2018
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
8,8
Fantastiski
Jeferson no Filipīnas
Ģimene ar maziem bērniem
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās vienu nakti 2018. gada jūnijs
Exceptional ”
Early check in is available. Thank God. Receptionist are quite exceptional for accommodating us without any hassle at all. My request for a higher room was granted and the room has a great view of the city. We had a great time at the pool area. It is clean and well maintained by the person who is assigned there. Breakfast are great too with plenty of food to choose from. I would recommend this hotel to the people who wants the best value for their money in a 4star hotel segment in manila.
Novērtēts 03 jūnijs 2018
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
9,2
Izcili
Gabriel no Singapūra
Pāris
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās vienu nakti 2018. gada maijs
Good Location, Clean”
Location is excellent - being close to the airport and Mall of Asia for dining and shopping. The complimentary shuttle service to Mall of Asia is most helpful. Also the cost of airport pick up from Terminal 3 is reasonable compared to some of the airport taxis. The buffet breakfast is good. The dinner buffet can be better. Overall excellent stay
Novērtēts 29 maijs 2018
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
8,8
Fantastiski
philip no Filipīnas
Biznesa ceļotājs
paaugstināta komforta numurs ar divām vienvietīgām gultām
Uzturējās vienu nakti 2018. gada maijs
Great Location if you need to shuttle between Makati and Manila cities”
Metro Manila is a combination of over 12 cities joined together to create one big megapolis of more than 12million people. This Heritage hotel is a great location if you plan business or touring cities of manila and Makati. Note that the Heritage is situated in a very very busy intersection so traffic noise is above normal. Inside the hotel the noise is thankfully not obtrusive. Facilities are dated but functional.
Novērtēts 19 maijs 2018
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
8,4
Fantastiski
Leilani no Filipīnas
Grupa
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās5 naktis 2018. gada aprīlis
Fantastiski”
The best thing about Heritage Hotel is the location. Being close to both domestic & international airports, i dont have to worry being late for my flights. It is also minutes away from Mall of Asia for your shopping needs and food cravings. The hotel is noticeably old but still ok and worth your money. Staff are helpful and nice. Checking in and out though always takes a long time because of the long queue. Overall, me and my friends enjoyed our stay and will definitely book again.
Novērtēts 03 maijs 2018
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
8,0
Fantastiski
Bruce no Filipīnas
Pāris
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās vienu nakti 2018. gada februāris
A good stay”
We visit here because of the facilities. Good gym..great sauna..good steam room and jacuzzi....fab outdoor pool and deck. Lots of hot water in room. AC was great. Rooms a little out dated but the facilities make up for it. 150 Php for cab to MOA. The taxes are high on the services so be cateful..three levels of taxes. .We were able to get the breakfeast included in the hotel rate..that was a bonus as 800 Php for breakfeast buffet is to much. Will be back.
Novērtēts 28 februāris 2018
9,2
Izcili
Roy no Kanāda
Solo ceļotājs
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās2 naktis 2018. gada februāris
Great place to relax”
The staff was excellent, the atmosphere was charming even though the place is older. Breakfast was great, the food was good overall but a bit pricey for my taste. Rooms were comfortable but older style. Would definitely go back to this hotel again and again.
Novērtēts 10 februāris 2018
9,2
Izcili
Alma no Filipīnas
Pāris
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās vienu nakti 2018. gada februāris
Excellent Service”
It was really a very memorable stay from the moment we arrived till the second we left the hotel. We were treated superbly well by the staff of the hotel and even offered us an upgrade of our room. The manager and the people at the reception desk were very kind and helpful. Admittedly, the hotel room and facilities are no longer quite as new compared to other popular hotels but the service is at par with the modern hotels in manila. Thank you very much, The Heritage Hotel for the brief yet wonderful experience. Hope to be back soon.
Novērtēts 09 februāris 2018
9,6
Izcili
Cleotilde no Filipīnas
Pāris
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās vienu nakti 2018. gada janvāris
a good value for money... excellent location to start the day. Big and clean room.”
A great hotel, centrally located and great to begin the day of tour or relaxation. With big and clean room not to mention the clean and relaxing outdoor pool. The staff are very accommodating and courteous... will definitely come back anytime... Highly recommended.
Novērtēts 07 februāris 2018
7,6
Ļoti labi
Christine no Filipīnas
Pāris
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās vienu nakti 2019. gada janvāris
Short stay was good.”
My room was in the 4th floor and noises from all kinds from the outside can be heard.I was just too tired that night from a long trip and I did not have that much energy to ask for another room also,the next day,would be another almost 24 hr flight to my destination. So the next time I come I would definitely want a room in the higher floors. Boiling kettle needs an upgrade.
Novērtēts 08 janvāris 2019
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
6,8
Labi
Wyrlo no Filipīnas
Pāris
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās vienu nakti 2019. gada janvāris
Labi”
The location is great. There are a lot of good establishments that are within reach around the area. But the hotel itself is old. Some of the parts of the hotel has visible wear and tear. Our room has that old smell. The bed sheet even has stains. We stayed only for a night which means we couldn't use the complimentary water at the mini bar. Breakfast is not that great. Most of the food tastes bland and it seems the taste are geared towards old people. It feels we're in a fancy nursing home rather than a hotel.
Novērtēts 08 janvāris 2019
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
3,6
Liberty no Nīderlande
Ģimene ar maziem bērniem
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās2 naktis 2018. gada decembris
Wouldn't have stayed here if there were other available hotels during NYE”
The room amenities are old - like, from the 90s old. So are the furniture. Not value for money. To be fair the bed was at least good. I saw a small cockroach on the carpet. Our floor smelled of cigarettes even though I requested a non-smoking floor. The room windows were dirty - as in you can't see outside clearly from the dirty. Breakfast buffet was sub-par. Selections were ok but the quality not so much. Book another hotel.
Novērtēts 02 janvāris 2019
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel
10,0
Izcili
Sam no Amerikas Savienotās Valstis
Pāris
paaugstināta komforta numurs ar lielāko divguļamo gultu
Uzturējās4 naktis 2019. gada janvāris
Older hotel but staff was great!”
Older Hotel but staff was great
Novērtēts 17 janvāris 2019
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 17 janvāris 2019
Heritage Hotel
8,4
Fantastiski
Altherine no Kanāda
Ģimene ar maziem bērniem
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās vienu nakti 2019. gada janvāris
Fantastiski”
Good location and huge room.
Novērtēts 16 janvāris 2019
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 17 janvāris 2019
Heritage Hotel
9,6
Izcili
Renato no Filipīnas
Ģimene ar lielākiem bērniem
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās vienu nakti 2019. gada janvāris
Friendly staff , value for the money .. ”
We enjoyed our short stay , I was impressed that they upgraded us to a suite room. Definitely will be back again there. Thank you Heritage!
Novērtēts 15 janvāris 2019
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 17 janvāris 2019
Heritage Hotel
9,2
Izcili
Ken no Filipīnas
Pāris
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās vienu nakti 2019. gada janvāris
Izcili”
Ken from Canada .... just stayed there last week ... front desk staff were great ! Will definitely be going back next time I'm in Manila
Novērtēts 13 janvāris 2019
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 14 janvāris 2019
Heritage Hotel
5,2
Harry no Amerikas Savienotās Valstis
Pāris
Augstākās klases istaba ar 2 vienvietīgajām gultām
Uzturējās2 naktis 2019. gada janvāris
Virs vidējā līmeņa”
Not worth the money
Novērtēts 05 janvāris 2019
Dear Guest, Mabuhay from The Heritage Hotel Manila! Thank you so much for taking the time to rate us. We're very glad to hear your comments and suggestions. This will definitely help us to improve in the future. We do apologize also for any inconvenience you had and please know that we will continue to give the best service to our beloved guests. Thank you so much again and looking forward to having you again soon. Best regards, The Management The Heritage Hotel Manila
Atbildēti 08 janvāris 2019
Heritage Hotel