Parādīt atsauksmes, kurās pieminēts
Book the room too small. ”
Check properly on the booking if travel with young children.
Connected to JR Sapporo by underground ”
Returning to stay here because if it’s fantastic location. From Chitose , out and reach within 1 hour w JR train. Basically all walking distance - connected underground all the way to Susukino - to what ever we need, shopping, dining and meeting our client .
Good location (just next to JR station)”
Petite room, but fully equipped. Very good designed room. Good service and staff are nice. Extremely convenient check out. Only thing to improve is air condition. No window at room, and too hot for end-March. Seem like not enough air ventilation.
location is great!”
the location of this hotel is great! near to all the destination, including shopping mall, Big C, and train station, book store.... I have spend 2 days in lady's floor, no smoking. The staff there are nice and willing to help.
Great location ”
Helpful and friendly staff. Twin room was comfortable and spacious. Superb location. Walking from the Sapporo station towards Daimaru, follow the signs that say Hotel Gracery. If you arrive by JR, go one floor down from the JR station. You should come to an underground walkway fork road. Take the left into a building with sign ACU. Go in, take the elevator and it will arrive on the lobby floor of Hotel Gracery. My only annoyance was that the check-in lobby is on a upper floor and not the ground floor. With so many guests, the elevator gets crowded and takes a mighty long time to get to the lobby floor and ground floor thereafter respectively.
Hotel is really near JR Station and Subway Station, located in the heart of Sapporo. Staff is friendly and supportive.
Room was small but location was great especially if you have young kids. Right across from shopping mall and train station. Would definitely recommend this hotel.
Great location, just right in front of Sapporo Station, makes taking public transport around Sapporo and out of Sapporo super convenient. The room we got was pretty small for the price we are paying due to the peak season, best to book early.
Great Location and Courtesy staff”
Hotel located opposite of Sapporo Station and its elevator directly connect to B1 floor (underground street). Shopping, dining and transfer by Metro are very convenience. Staffs always with smile face and proactively provide assistance all the time.
Great location, good price, good staffs”
The underground walk along JR and subway is huge and has a lot of stores. The elevator is just there to bring you to the hotel but with some ladders too. They offer cleaning everyday and that is great in Japan.
Great hotel, superb location near JR sta Sapporo”
The hotel is clean and looks luxury. The twin room was big, and the twin bed were spacious for 4 of us, 2 adults, 2 children. It's only 100M away from JR Sapporo, as matter of fact it's right in front of the station. The sta itself is also huge malls. We can go to the sta directly thru B1 without being affraid of blizzard outside. Very convenience.
With a very accessible location, Hotel Gracery Sapporo is an excellent place to stay in Sapporo. Linked to the underground shopping passage, you can easily do your shopping without getting out in the cold. If you have a lot of luggage, it is advisable to use cross the road as there are some flights of stairs that you need to climb. While it is not a long flight of staircase, the elderly might find it difficult with a heavy luggage. In general, the staff are helpful and friendly. The elderly staff might need more training in speaking English. I overheard the check in process by another lady. She definitely gave the fellow traveller more information. I paid for two double rooms. On the third day, I was only given one set of toiletries and towel for one of the rooms. Overall, I love the hotel and would recommend to anyone going to Sapporo.
Hotel Gracery is a great hotel to stay when in Sapporo! Location is perfect. Only 8-10 mins walk from the JR Sapporo station and hotel can be accessed via underground. Thats important as the weather was cold and we had many kids with us. The reception efficient and was checked in within 3 mins! The rooms are smaller but sufficient for us. Loved the bed and pillows. Slept like a baby in the 4 nights that we stayed there. Shower facilities were good. Good water pressure and consistent water temperature. The lounge on the 7th floor was very convenient for us. The 4 families would usually meet there for coffee (which is free!) and to discuss our daily itinerary. There is a also a direct airport transfer bus right in front of the hotel. Very convenient especially when you have many bags to carry. Overall a wonderful stay and will definitely go back there when we return to Sapporo.
Hotel is across the street from Daimaru/JR station. Airport bus stop is right outside the hotel. Direct underground access between hotel and train station is great, especially when it is raining. Easy access to shopping and restaurants.
Perfect location and value for money
Location is perfect. Staff were good and polite. Buffet breakfast was really good.
Would go back here”
So glad i booked this hotel. Sapporo has this humongous shopping all underneath it. This hotel is connected to it. Meaning you are protected from any weather. Hotel is also just across the station to wherever you want. Odori is walking distance. Amazing bfast and coffee!
My 3rd time stay at gracery sapporo”
very clean very convenient very modern design of the hotel. staff is friendly and parking overnight is reasonable if you drive. quiet as well space size is decent comfortable that is why i have been there 3times already
Super location, clean and new”
Good location, walking distance to JR sapporo station, Daimaru, and other shopping establishments. Lots of food in the area and if you like to walk, Odori park and surrounding areas are walkable. Clean and staff is efficient. Wifi in room is not that high speed so don’t count on streaming shows from Netflix if you can’t sleep. I really liked this hotel, it’s new and clean and the location is great - you can get the limousine bus to the airport at it’s doorstep and this is a good option (albeit longer travel time) for folks who don’t want to lug luggage to the train station, up onto and off the train.
Location and great breakfast!”
Location is superb. Hotel is next to the Sapporo JR station, subway station, bus-interchange and the Bus-stop for the Airport Shuttlebus. In addition, the Hotel is accessible from the underground shopping as well. Lastly, the hotel serves Seafood Don for breakfast (Buffet style) which is my really delicious.
Best location near JR Station, nice staff, Great breakfast ”
the hotel located near JR station so it convenience to access JR, train, bus, subway. the hotel have nice staff unless most of them can not speak english well but they try to help us with their best, the restaurant is great and varieties of food; such as japan sushi, hokkaido milk with good taste. the room a bit small for foreigner but it clean, new and no smell. i can't say that this hotel is not good but i am sure the hotel is the great choice for people need to access JR and shopping place.
Near Sapporo JR station, and breakfast very good, except the room is a bit small.
Great location as it's only 30second to Sapporo JR and completely connected to underground way between Sapporo and Odori.
Very confortable location and access from the station n so much choice of restaurant n shopping every where since all connected with underground walk access, property also very good clean n still have space to open 2big suitcase😁
Excellent location, nice staff and room”
A triple room for my family with one teenager is ok though just barely enough space to lay open a 29" suitcase. Location is huge advantage especially in winter. Easy to access from Sapporo station via underground walkway (no need worry about weather outside)
Everything is just perfect. Location wise of course, only 5 minutes walking through the underground passageway from JR Sapporo Station. The only cons is its a tad expensive, perhaps because we’re staying during Sapporo Snow Festival. Overall, we love our stay here. Thank you for the great hospitality!
Connected via Sapporo underground (next to exit S-1) which is good during the winter. Have 2 flights of stairs before hotel. Fully equipped including a charger with different kinds of usb ports and a LAN cable for internet access. The furniture might not be brand new but it's not a concern for us. A tv with working channels. A full length window which offers good view of outside. The body of the electric kettle is not insulated though.
Excellent Location and Great Room ”
We had a triple bed room and wound up with a room that is big by Tokyo standard equip with all the amenities that one would need except body lotion. Toilet had 2 sinks, a shower with a separate bath tub with tv. Staff was excellent. Can’t ask for more for a rather spacious room in Tokyo.
Booking was cancelled by Agoda 3 days before check in. Neither Agoda nor the hotel was responsive. We ended up paying 50% more than original price. Agoda totally ignored my inquiry and leaving very bad taste Hotel wise, convenient location but room is ultra small. Staff attitude differs greatly between local and foreigners. You could literally see their face and tone change from super polite to rude if you are not local. The concierge Tanaka-San was a rare exception. Super helpful and friendly and speaks perfect English.
Great location, very clean and very convenient”
Great location, easy with underground connection, airport transfer pick up at front of hotel.
great location ”
close to JR station and subway. Direct bus fo airport infront of hotel. room small but very comfortable and clean. value for money and will return stay at this hotel again
room was stuffy as the temperature is not adjustable
The hotel can be accessed from JR station through the underground city, superbly convenient. The only point was its rather small room size, that's all!
Superb Location. Fantastic Breakfast.”
A stone's throw away from Sapporo Station. Unbeatable location. Room is very small but the awesome breakfast makes up for everything.
Good location and just opposite to JR station. But it is a bit smaller than expected
good location ”
Good location and just opposite to JR station. But it is a bit smaller than expected
Excellent location! Easily access to JR Sapporo and Subway station by underground street without any exposure to outdoor area, which is extremely important in winter time. Room quality is not luxury but still acceptable.
I ve traveled several cities in Japan and even visited some ryokans before But the hotel was the best ever in Japan Room was western But atmosphere of hotel is so Japanese They have best service and dinner,onsen And even can request private spring I would go again if i go Otaru Location is also good From JR in10min Just infront of canal
perfect location for those with luggage”
just opposite sapporo JR, perfect location for those with luggage in winter. you can choose by road or underground. both just 5 minutes walk. hotel is small but clean and value for money. staff is nice
Modern hotel in an excellent location”
Biggest plus point is its proximity to the JR station and its underground connection, which is important to me as I do not like to lug luggage outdoors when it's snowy and cold. Additional bonus was that they had several front desk staff who speak fairly good English. Breakfast was included in the room rate and they threw in a coffee with cake set at the cafe when we checked out. Overall, I thought that it was value for money.
Great location ”
The location is very convenience. It is located opposite JR station and also has underground walkway to the station and many shopping shops. The room is clean but a bit small like normal Japanese hotel.
It's a OK option”
Its location is really nice, only next to the train station. But the room is so small, that I was still surprised after having seen many small room hotels in Japan. You barely can turn around after putting your luggage in.
Great, convenient ”
Opposite the jr station, airport bus stop just at its entrance. Logistically very convenient. Daimaru across the road Friendly staff who went the extra mile to assist someone who cannot read instructions in Japanese.
Not to miss”
perfect location, 2 mins to JR sapporo station. Many attractions can be reach by foot. Surrounded with many shopping and eateries. Small room but enough for 2 adults and 2 mid size luggage. Fully equiped and comfy bedding. Room is still new and fresh. Great place to stay.
We can communicate using English. Staffs are always wearing smiles on their faces and eager to help. We came back to hotel on 10:00 pm after purchased a melon. We had no knife or other tools. Thus we went to reception for a knife. The staff on duty do not give us knife but picked up the melon. He opened the melon into 2 half and served us with dishes, spoons and garbage bag. We enjoyed the fruit in the hotel restroom in which beverages and internet were provided in free. We appreciated their very much.
Very convenient and good hotel ”
The hotel is just opposite the JR Sapporo Station and Daimaru shopping centre. Very convenient for travellers taking train to New Chitose Airport, Otaru and other destinations in Hokkaido. The staff are super polite and helpful. I did not take the airport shuttle bus but I saw airport shuttle buses stopped right in front of the hotel. The breakfast is good. The hotel provides luggage storing for us even though we only returned to the hotel again after 3 nights stay outside Sapporo. I will definitely return to Gracery Sapporo next time I visit Sapporo.
Great location ”
Hotel Gracery is very convenient if you travel by Jr train to Otaru , Hakodate, Asahikawa, new chitose airport and etc, the hotel has an underground walk link to jr station and it is 3 mins walk by foots . however if you need to take subway, it is about 10mins walk . The hotel is clean and looks new , staff are friendly, fast check in and out , will be back to the same hotel if visit Sapporo in future
Quite spacious room and excellent reception and staffs”
Distance a bit from train station but it's fine to walk around. Auite spacious room compared to other hotel. Friendly and helpful staffs at reception to help you out :) I would love to see the promotion ans special offers from this gorgoeus place again soon!!!
Value for Money!!”
Hotel is connected to Susukino Underground Shopping Area and Metro Station. Serves very nice breakfast and is located next to many eateries / restaurants. Room is pretty small but staff service is very good and accommodating! Worth staying back in the same hotel for my next Sapporo trip!!
near train station and shopping area”
great location. near major shopping centre and is connected by underground street. near major attraction and plenty of restaurant nearby. hotel room quite small but very comfortable. Value for money hotel.
Comfortable stay in Gracery Sapporo”
Conveniently located across the road from the Sapporo JR station and within walking distance to the main dining/shopping area. Rooms are typically small but clean and comfortable. Would recommend this hotel.
Great hotel across the JR”
Had a good 3 night stay at Hotel Gracery with friends. The hotel is located right across the JR Saporro. There is also a Daimaru opposite the hotel. A 15 min walk will get you to the main dining/shopping area of Sapporo. Rooms were small (typical in Japan) but clean and comfortable. Wifi access available at the 7th floor lobby and in the rooms. Staff were friendly and willing to help point out places to visit and check opening hours.
Convenient hotel near JR”
I booked the twin room with the hotel. A bit disappointed as I was travelling with my brother. However, upon arrival, the staff politely told me that the room booked was full and instead offer two single room (upgraded). I preferred to keep the twin room as I am sharing luggage with my brother. They finally got me a twin room.
Hotel is just opp the train station”
Stayed in Semi Double room, and there was very little walking space with the bed in. One of the smallest hotel room i stayed in! If you have huge luggage, might want a bigger room. Else, room was clean and everything looks new to us. We booked it for the great location, hotel is just opp Sapporo train station, and Diamaru Dept Store. Plenty to shop and dine at the Dept stores around the train station.
it is located in the downtown of Sapporo”
fast check out was very impressive and the room was clean although it was small as other Japanese hotel rooms but a massage chair in the room was very usuful to give myself a better rest of my tired neck and back after coming back to my room from work around the town.
The hotel is location only 2 mins walk from JR Sapporo so it's really easy to travel around. It is also close to many shopping centre such as Daimaru and Stellar building. The staff is very friendly and can communicate in English well. If i visit Sapporo again I would definately stay here again.
nice shopping ground”
The hotel is right in the centre of the city, so it's very convenient. the very famous shopping street is only 10 mins away. the massage chair in the room is like a gift to those who did a whole day of shopping ...
Good Location, Clean rooms”
Wonderful hotel. Located just opposite the Sapporo JR station. Walking distance to a lot of tourist spots like Clock Tower, Odori Park etc. Lots of restaurants & shopping around the hotel. The rooms are small but clean & comfortable. Nice breakfast served.
very good location ”
Very good location just opposite Sapporo station so it's very easy to access to the airport or any place by JR. But the room is quite small. If you have 2 big luggages, you won't have walk way to walk. Imagin the bed and very small walk way to the very small bath room. That's it in the room. Anyway, the bed is comfortable and the staffs are ok.
the check in and check procedures were efficient. for a compact room, it was cleverly designed and well equipped: free internet access, tv, kettle, eletcrical plugs etc. it takes a bit of planning on how to access items in large luggages. the breakfast on the 1st floor had a good spread. overall, a satisfactory stay although we wished the room was a little larger. but we "survived" !
Hotel Gracery Sapporo”
reception check in/out terrific. looked after bags after check out, great brekky, good position opposite station but the heating is overpowering and you can't reduce it - even the windows don't open so found it hard to sleep
the overall comment is good, unless we have a bit poor communication at the front desk, we've booked 2 twin rooms, 1 is deluxe twin, 1 for 2 ppl,1 for 3ppl, however, there's no choice to pick 3 ppl's room at the site, so when we get there, they want to charge yen more for 1 guest! It's not worth it as Cross hotel ,sapporo offer deluxe twin room for 3 ppl without charging 1 more extra guest!
Room is super tiny”
Our room is around the corner, so no view Location very good Not worth 3000hkd per night
Small. Great location”
The room is very small, smaller than the other hotels I stayed in. I don't smoke and was put in a smoking room so it wasn't pleasant. The best part is the location. Right across JR station, Daimaru mall, Lawsons are around, a walking distance to On-Yasai shabu shabu which was excellent, also a walking distance to shopping options and electronics stores. The room was very clean and the common area was pleasant. I don't know... I have a mixed feeling about this hotel. If I don't care about location, there are better options at much lower price around town.
Very new and clean hotel”
This hotel is definitely very new and clean, you can still smell the freshness. But the room is very very small . After putting two big luggages in the corridor, there's no more space even to walk to the toilet.
Virs vidējā līmeņa”
Good location but room was really small. Facilities are pretty basic
Hotel is located near to train station. Lots of Resturant nearby.
Great location, great breakfast. Room was very small.
The location is perfect! Stafff are friendly and helpful. Clean is clean. Room and bathroom are relatively spacious in Japanese standard. Definitely recommend to people who are going to Sapporo.
The hotel staff were very service oriented,rooms are comfortable & hotel is one of the best located near to Sapporo JR station !