510 m sabiedriskajām transportam
Bezmaksas WiFi visos numuros
|Attālums līdz pilsētas centram||3.0 Km|
|Tuvākā lidosta||Haneda Airport (HND)|
|Attālums līdz lidostai||15,5 km|
Atjaunota 2007, Hotel New Otani Tokyo The Main garantē viesiem patīkamu palikšanu Tokija biznesa vai atpūtas braucienos. Viesnīca atrodas ne pārāk tālu no pilsētas centra: tikai 3.0 Km attālumā, un tikšana līdz lidostai parasti tas aizņem apmēram 120 minūtes. Viesnīcas apmeklētāji var izbaudīt ceļojumu uz pilsētas ievērojamākajām vietām: Jaunais Otani japāņu dārzs, Jaunais Ōtani mākslas muzejs, Beļģijas Karalistes vēstniecība.
Hotel New Otani Tokyo The Main lieliska apkalpošana un visas iespējas, lai padarītu Jūsu uzturēšanos neaizmirstamu. Labāk novērtētās iespējas iekļauj 24 stundu pakalpojumi numurā, bezmaksas Wi-Fi visos numuros, 24 stundu apsardze, mašīnas elektriskās uzlādēšanas iespēja, kapela.
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Excellent Customer Service”
This is my second review - for the same trip. I stayed for 3 nights when I arrived to Japan and my experience was less than satisfactory. The room I had was small, old, and quite dingy for what I was used to having at previous New Otani stays. I requested to be moved and the staff at that time did little to help. HOWEVER, I returned the following week for my final 2 nights in Japan and had a very different experience. First, the room was much, much better. Not sure if that was intentional. My first night, someone moved in next door who was extremely disruptive - constantly shouting and slamming doors. Hotel staff were trying to help him several times. This went on all night. Next morning, I asked if he would be checking out and they said no, then a manager came out to apologize and had already arranged for me to move to an upgrade. They moved me to the club floor to an amazing room and left a small gift basket with a personal note to apologize. Incredible customer service.
Good facility but so-so service ”
Stayed there for 6 days and overall is okay. However think about as one of the Japanese top hotel brand, staff quality could be improved more. Their attitude or the way of speaking were polite but always felt lack of ability to think what exactly guest want instead of only following manual. Everyday, house keeping put full of amenity in the room even though there were still plenty such as slippers or towels and they didn’t bring back old news paper so this made kept increasing stuff every day in my room which made me quite annoying. And at the bar, staff only cared where guest could seat at good night view table so put me in very crowded area where I could heard both sides of tables’ conversation clearly... Recently so many places I could find “only looks polite attitude service” in Japan but of course this doesn’t mean good service and I was bit surprised even same thing happen in this hotel. I was actually very excited to stay at this hotel because of the top brand for very long time so this time disappointed.
First Class Accommodation ”
From Check In to Check Out, a 5 star experience. Beside the multiple in hotel restaurants, the Otani is walking distance to many restaurants & close to Church as well. Japanese Garden on the grounds is expansive & breathtaking. At no cost I joined the Otani club, which gave us an immediate $10/person/day discount on the buffet breakfasts. Door to door transportation to the Narita & Haneda via low cost shuttle bus. Cannot recall a better hotel in my 30 years of international travel.
hotel has great Japanese garden and rooms are very clean. Staff are what you would expect from a five star hotel, very attentive and polite. Thank you for a great stay. Only comment was a 10 minute walk from Yotsuya station bit hard with luggages with you, other than that a pleasant stay.
Old, drab room unexpected”
I usually stay here and I guess I always choose a 26 sq m room in The Main and I took a 23 sq m room this time because it was a better price...and it was terrible. Old, drab, not at all nice. I don't care about the size of the room, but apparently this size request put me into a different room "category". So, be careful with this. And, as someone who goes to this hotel annually...I expected them to do something and put me into a better room. But they did not. Very surprising lack of client care. But, I do still like the hotel for the location, the gym, and will just be sure to get the right room next time. Usually the rooms are very nice.
One of the best hotels in Osaka, always highly recommended but remember this is a huge hotel and getting from room to the main road takes a while. Great fitness facilities as well with a sento (public bath)
I love the japanese garden. I often sit on the restaurant to see this
The hotel is located in the large site with thousand rooms with a beautiful garden
A large room”
Room is large, clean and comfortable
Good place for relax ”
It is a good place for relaxing with a japanese garden, shops, restaurants...
The hotel is big, beautiful. There are many restaurants here
A good place”
The hotel is very big and very beautifull with a large room.
A beautifull hotel”
The hotel is very nice with the Japanese gardern.
Outstanding facilities, including a Rose Garden”
The hotel has outstanding facilities, having a shopping center and a great dinning room facing to a garden. Furthermore by those days of May, the Rose Garden was blooming with red roses, a unique show. Staff is very professional and rooms are bigger than average.
Excellent stay at this hotel. Worth every dollar spent.
A Very Nice Experience”
This is a gigantic hotel. My husband and I mistakenly booked the Garden Tower for the first night of our stay. The rooms there are very basic and a three star at most. For the remaining three days of our stay, we were at The Main. The rooms there were very nicely appointed. The staff is absolutely amazing! They could not be nicer or more helpful. The other things we loved about this hotel included: the fabulous Japanese garden, breakfast at Satsuki and Sunday brunch at Trader Vics (both require an upcharge, but are well worth it), the numerous shops and restaurants, the close proximity to the metro station and the great area surrounding the hotel. We would definitely stay here again.
Amazing hotel! ”
Many good hotels have a unique facility that stands out, but few have all these unique facilities coming together under one hotel! This hotel has its own shopping centre with a wide variety of shops & restaurants (about 200 in all, I was told!), a beautiful 400-year-old Japanese Garden, a sprawling Rose Garden, etc. I stayed at the Garden Tower and had a room with a beautiful view of the Japanese Garden and the city! The rooms were spacious by Tokyo standards, very clean and well maintained. The staff were fantastic - and all those I spoke to could understand and speak good English, and they were all friendly and helpful. The location was excellent, just a short 5 min walk from the Akasaka-Mitsuke subway station. The station is also an interchange for several key lines that connect to practically all parts of Tokyo - you won't need a taxi at all (unless you have some difficulties with walking, of course).
Great Value, Beautiful Garden. Near Transpo”
I had a very simple single room, but it was totally clean and functional. The price was incredible and the staff were friendly. Close to Metro stations, which for me is the most important thing. Pharmacy, Starbucks, and other conveniences directly across from side entrance. Perfect place from which to explore.
Does what it says on the tin!”
This is the second time I've stayed at the New Otani and it is consistently good, with helpful and courteous staff. Ideally placed for central Tokyo and lots of choice for food. My only negative is that there are limited other amenities for guests such as outdoor seating or lounge areas. A good hotel, especially for a solo business traveller.
The beautifull hotel with Japanese garden. Thare are a lot of shops with many japanese things.
Hotel New Otani Tokyo The Main