Room clean ”
10 mins walking distance from Tenjin station Exit 12B to hotel . Seven 11 store just outside the main road. Good location to travel round Fukuoka . Room a bit small but must use unique skill to put your luggage. Wifi good but no TV.
Overall It’s Good”
It’s a good place to stay for a vacation in Fukuoka. Although it’s not really a hotel but it’s better than the traditional Japanese hotel as it’s with much more space. And for the location, it’s actually near the Tenjin South Station but you can walk through the underground street to Tenjin Station while enjoying shopping. The room itself is clean and tidy and comfortable. It will be better if there was TV inside the room.
Very clean apartment and walking distance to Tenjin Miami subway Station. Suitable for two person stay. Not suitable for traveller who take taxi as the access road to the apartment is very small for the taxi to drive in.
CHEAP and NICE!
Required a good GPS ”
This service apartment is good and locates at Tenji. The room is spacious when compared with other hotels. There are only 2 points which should draw to your attention if you need to book this hotel. First, you need to have a good GPS to locate the hotel as this is at residential area. Second, no front desk or staff at the hotel. All the communication are via email.
Very Nice!!! But...”
Pros: - Very clean rooms and hotel per se with all the amenities (if you want a tv in the room be sure to tell them ahead of time) included even a kitchen a laundry in the room...WOW! - Staff goes above and beyond. We couldn't find the place and someone from their staff literally went to where we were and walked us to the hotel. Cons: - Quite confusing to find as it is literally in the middle of a maze of tiny streets. (I kid you not).
Thank you very much for choosing our “Residence Hotel Hakata 2” out of million other hotels. We are very happy to know that you liked our hotel. We really appreciate your kind message about your next visit. We will make sure to give you pleasant and comfortable stay and provide you with our best service again. We are all waiting for your next visit. We are very sorry for the troubles caused regarding the difficulty finding our hotel. We will try our best to clarify the way to the hotel informing the clients by email and at the check-in time. Thank you for your comment and we hope to see you again in the future.
The place is clean and very well maintaned. We enjoyed our stay because of walk to a residential neighborhood that close to the mall and grocery stores, its like a walkin the subway to hakata, but nevertheless its a good time , you can walk to the underground mall access to the nice malls. I choose the tenjin- minami station just across the street going to the main street to watanabe side , where the hotel is located. The staf there in front is really nice even we get there an hour early. The elavator is clean and fast .. over all i would like stay in our next visit to fukuoka. :)
no laundry rack, front counter often empty”
took this apartment for its laundry facilities, but after checked in there's no laundry rack, it's as good as there's no where to hang our done laundry. Check-in counter is empty, there is no one around, called the apartment number but they don't speak English. Waited for 20mins and someone came to assist our check-in. Any further needs from the front counter, you have to call, as no one will be there. There's no 24 front counter staff to attend to you.
Booked this room after reading comments about check in at another address. Still booked the room and was good to see they did something with the comments, check is now possible downstairs at the hotel. Further very spacious apartment and clean!
Thank you very much for choosing our “Residence Hotel Hakata 2” out of million other hotels. We are very happy to know that you liked our hotel. We really appreciate your kind message about your next visit. We will make sure to give you pleasant and comfortable stay and provide you with our best service again. We are all waiting for your next visit. Thank you very much for the high punctuation of your review.
Clean and convenient”
5-10 mins walk to Tenjin station. Took a cab from Hakata station. Simple room and clean.
Residence in quiet residential area.”
The hotel is in a quiet location. It takes only a few minutes to reach the city. Most of them are near convenience stores or drugstores. At night there are a lot of drunk people and it is a bit dangerous. But if you have a friend, you'll be fine., price and location is good, I willing to stay again.
Good for 2, not good for 4”
We booked the room requesting for beds good for 4 but there was only futtons. The space is good for 2 pax but not for 4 I guess. Location is good, very near Tenjin station. Checkin and actual accomodation not same location.
Quite far from tenjin, nice ramen shop nearby”
Check in available in the building unlike other residence hotel however location quite far from tenjin around 20 mins walk for us. Walkable to nakasu yatai stalls. Nice ramen shop nearby. No tv available in room but the room is nice and clean.
Thank you very much for choosing our “Smart Hotel Hakata 2” out of million other hotels. Your comments and reviews are very important to us. We appreciate your kind feedback and will put much effort to upgrade our service. Thank you!
not too bad”
not too bad
Worth Value of Money”
Place was clean and facilities were good, room was comfy. Location was close on Tenjin Station and some convenient stores along the area. Although place was around residential area.
Nice place, spacious and clean”
Spacious & clean room but the hotel place is a liitle bet hard to find but i enjoyed my stay there. Cleaning of room should be done everyday or at least every other day.
SUPER GOOD VALUE OF MONEY”
Very new hotel with good service. Very good location. Walking distance to Tenjin.
The bed is good to sleep.”
But the check in place is toooooo far away from the stay place. The kitchen can not cook.
Could be better”
In quiet alley but still convenient, the equipment are good, but the sheets and mattress are quite dirty, it's a pity.
Pros: very spacious room with a balcony. Tidy room and nice staff! Cons: far away from subway station around 15 mins walk.
Thank you very much for choosing our “Residence Hotel Hakata 2” out of million other hotels. We are very happy to know that you liked our hotel. We really appreciate your kind message about your next visit. We will make sure to give you pleasant and comfortable stay and provide you with our best service again. We are all waiting for your next visit.
Very bad management ”
First you need to check in in another place,yet they don’t give you the hotel key straight away. We need to find the hotel and get the key from the reception and the hotel located in a very remote corner,it took us almost 1 hour to locate the hotel. By the time we arrived the hotel that was no one there to pass us the key and we have to wait and call him which took him another half an hour to come down. Just the check in and get into the hotel took us almost 2 hours times,waste all our time!
Thank you very much for choosing our “Residence Hotel Hakata 2” out of million other hotels. We are very sorry for causing you any problem in relation of the different location of our front desk and the hotel, and the difficulty of entering the room. We appreciate your understanding.
The room was good and clean cuz it's newly renovation. Before you enter the room, you should visit the head office nearby Hakata station to get sort of information and it was little bit tiresome, but you can get info by e-mail without visiting the head office.
1. Location - walking distance to metro station and there are all sorts of tiny hidden izakayas and bars in the nearby back alleys. So much fun to explore the area that are not on guide books. Also close enough to all the nice malls/department stores! 2. Service - there is NO front desk. You actually have to go to a different part of the town (supposedly the headquarter) and check-in to pick up the keys. I was not going to travel just to pick up the key when my time at Fukuoka was limited to one night. When this issue was addressed, the customer service was very friendly and accommodated to leave the key in the mailbox (this is designed to be a long-term residence) as an exception. 3. Room - tiny size and just futons, but I was happy with what was offered. If I stayed longer, I would've certainly appreciated the washing machine, stove, quasi-terrace, etc.
all of staffs are really nice but their facilities looks quite old”
we were going on a family trip(including my dad) so I obliged caring for their facilities. when we entered the room, we were satisfied with their first feelings because the staff was really kind and the room conditions were also good but after 1day, something unexpected came up. there was an issue at the restroom. the toilet started to leak water(actually not only clear water..) onto the floor but at that time, it was already checkout time so we couldn't mention it but yeah the accident makes us feel not good.
Perfect location, Value for money ”
The hotel is quite convenient location to get to pretty much every landmark location. However, there’s only 1 option for the room type, double bed and futons... linens are not clean enough, stinky a bit, and futon and quilts are not clean so if you are sensitive for cleaning, it wouldn’t be the place for you to stay. But average is quite good for what i’ve paid for.
Thank you very much for choosing our “Smart Hotel Hakata 2” out of million other hotels. Your comments and reviews are very important to us. We apologize for the cleaning problem. We try our best and promise we provide you with our best service next time. Please feel free to tell us your opinion. Thank you very much!
The guys from Front Desk were so helpful! Will stay again for next trip.
Hotel is good”
Kind people, good and clean room, perfect service. i think the Hotel is cheap and good place in Fukuoka.
Great place to stay. Cool amenities. Friendly staff. ”
Pros, the place is really new. Nice and clean. Amazing facilities
I am satisfied very well especially facilities and cleanliness.
Everything was fine though the apartment reception was located at a different location seemed not very convenient. Suggest to have earlier check in time and extend the check out time to noon, places few big bowls at kitchen and a TV set would be able to include, it would be better ! I will consider to choose this apartment next time when I would come again !
Virs vidējā līmeņa”
This hotel is cheaper than other (such as toyoko-inn) for 30% is that check-in place is in HAKATA but the hotel is in TENJIN, it takes 25-30 minutes on foot and hotel not provide free transport or you can choose go to hotel by taxi (around 1000yen), strongly recommend go to hotel from check in place by taxi as the hotel is inside the residential area and quite difficult to locate. And from hotel, it only takes 5 minutes to tenjin south on foot and not so crowd and it's a good point for this hotel, this hotel likes a serviced apartment and provided cook, and bathing room, rest room is separated. BUT please be remember to change your sleeping position on the bed since if not change, air-con is on the top of your head and be easy to get sick while you wake up (P.S.: I am the one got sick from this) If you don't mind check-in place is a bit far from hotel, you really can choose this hotel.
Room is not for 4 ppl. Only 1 towel in room.”
Be told to go their office to "register" first, then give us the instrustion if getting the key from the mailbox at the hotel. Their office is 16min walk away from the hotel. We have no choice but walked their, since they never reply our emailS. Then they gave us the instruction, wothout the registeration, since we already did online. SO, Why we need to walk more than 30 min to get the instruction, which they actually anle to send to us by email. They are totally unacceptable. Room is way too small for 4 peolpe. Only 1 towel in room. Staff told us to go their office to pick up extra towel. !!!!!!!😱 Sure, we won't walk that far. Eventally they said their staff will bring the "towels" over. So, when we back to our room, saw there was. Paper bag hanging at the door. We were so happy that we finally got towel for each of us...but when we look into it, it's 2 bottle of water( there was only 2 bottle of water in the room for 4 ppl), plus a couple packs if tussie...yes, tissue,not Towel!!!
Don’t be fooled by the descriptions and pictures. ”
Beds were not like stated and pictured. Beds were small, and the second bed is a pallet on the floor.
Thank you very much for choosing our “Residence Hotel Hakata 2” out of million other hotels. We are very sorry that our beds were not up to your expectations, we use beds according to the Japanese size of a double bed and double futon. We will take into consideration the points you kindly showed. Thank you very much and sorry for the inconvenience.
Nice budget apartment, 10 minutes walk to stations. First timer may need some time to locate it. Overall quite good.
The price value is the best.”
The only downside is that it's a slightly dark alleyway for a woman to walk around at night. But that's not a big drawback when it comes to Japan's safe security. If you think about the price, everything is OK. This is the answer, especially if several people have traveled.
Ok, not the best”
The check time of 5:00pm is simply too late if you are coming from another city. The location is just ok. The bed and bathroom were both nice.
Thank you very much for choosing our “Residence Hotel Hakata 2” out of million other hotels. We will take into consideration the points you kindly showed us regarding the check in time. Thank you very much and sorry for the inconvenience.
Prisvärt boende med mycket high tech lösningar”
Krångligt att checka in o hämta nyckel på ett annat hotell en bra bit därifrån. Micro att tillgå hos portvakten. Kastruller mm fanns att hyra hos portvakten. Trots dessa negativa saker ändå ett bra och tyst boende. Stort rum med balkong, kök (gasplattor), eget bad o tvättmaskin. Man fick inte vara främmande för det helt datorstyrda hemmets olika fjärrkontroller. Fungerade bra när man fattat allt och vant sig.
ห้องพักกว้างขวาง มีอุปกรณ์ทุกอย่างครบครัน ทั้งครัวและเครื่องซักผ้า เดินหาโรงแรมยากไปซักหน่อย พรักงานบริการไม่ค่อยประทับใจเท่าไหร่ นอกนั้น หากเทียบราคากับความสะดวกสบายในห้องพัก ถือว่าคุ้มค่าจริงๆ
ห้องพักสะอาด แต่เดินไกลมาก ไม่มีไมโคเวฟในห้องพัก ไกลsubway
看了评价说 办理入住手续和实际入住的不在一个地方 我还在担心有点麻烦 结果我们就住在同一栋楼啊。 一楼办入住 直接搭乘电梯上楼 真的很方便 楼下有微波炉 房间设施齐全 而且空间真的很大！很干净 喜欢的不得了。走路到百货商店三五分钟 周围还有好几个药妆店 就在天神中心 闹中取静。下次下下次 我都决定住这里！
跟車站有點距離、下午5點才能check in 有點不太方便、住宿環境跟 設備都很好👍
就是入住时间晚了一些 不过那么早入住也没什么用 还是很赞的酒店
在天神附近 周围也有很多好吃的 manage和工作人员都非常热情 很新 很适合旅行居住
在日本15日，住了5間酒店，這間是最大，性價比最好的。 我們是兩人入住，一張雙人床已足夠，床很大很好，睡得不錯。(但只有一個比較好的枕頭，另一個是很簿的。) 房間很清潔，設備齊全。有洗衣機，可以在浴室開乾燥功能乾衣。 在天神站步行10分鐘左右，不是很難找的。收到email說是5pm後才可check-in，但我們1pm到達已可直接取房。 (看到之前客人的comment說要在博多登記check-in, 非常擔心，幸好我們沒有這個程況出現。) 整體非常滿意，下次到福岡也會選擇這間酒店。
優點：櫃台小姐親切，解說詳細（退房鑰匙放在櫃檯即可）； 可寄行李，離天神車站近(10分鐘)，交通方便，週遭有餐廳、超商、超市； 房間很大，攤開兩個25吋行李箱還有空間； 有衣架、杯子、盤子、湯匙與叉子、wifi機、熱水壺、吹風機、洗衣粉，梳洗備品很足！ 缺點：提前check in時無法拿到鑰匙，最好於17點到飯店領鑰匙，因為過22點櫃台無人， 雖然房間能進去，12點左右才櫃台會有人； 床與枕頭超軟，若習慣睡硬的床與枕頭得有心理準備； 微波爐在櫃檯，房內無提供； 只提供6包攜帶式面紙，垃圾袋1只，住3天不太夠用(垃圾分類後可丟至大門的蒐集箱)。
非常感謝您選擇了入住Residence Hotel Hakata 1。 您的評論將有助于提升我們的服務。 我們非常誠摯地接受您提出的關于客房內一次性備品及設備的問題，這將是我們今後需要積極努力改善的問題。 下次您再入住時，爲了能夠提供更加優質的服務，我們全體員工將共同努力，提高服務水准。歡迎您的再次光臨。
報到的地址與住宿的地點不同 http://bit.ly/2eI6gt 目前的報到處是這個地址，可以供旅人們參考 自駕的朋友，報到處的前方是貨車停靠的地方， 並不能停車，我們在報到時，不小心停車， 繳了300元的日幣在15分鐘的時間。 跟著GOOGLE附近繞了非常久，依舊找不到住宿點 因為住宿點在一個非常非常小的巷子裡面，車子根本進不去的， 雖然樓下有警衛，非常友善 整體而言房間非常的小，提供了一張床以一張大的日式床墊， 並且你必須要自己把床墊鋪好，連同枕頭也是需要自己鋪設 床墊並不是很乾淨，有些霉味 我們訂了4人房，卻只提供2瓶水，不太理解為什麼? 建議到了的時候，可以請他們推薦停車場 福岡的停車場價差太大，必須要找一下， 不然會多付很多前在停車身上 不過房間的衛浴是良好的 這裡提供餐盤以及瓦斯爐 (不過卻沒有任何的鍋具... 若你是學生，只求住一晚可以 如果你是家庭，建議不要選這家 因為你連打開行李的空間都沒有 這個房間兩人住是最剛好的狀況
酒店check in跟住宿是不同地區，check in在博多，住宿在天神”
Check in 跟住宿不同地區十分不方便，酒店說原本可以幫我地送行李去天神，但車已滿，當時1時多一點，我地一行十多個人，行李箱8個，寄存在酒店還要另外收費$500日元一個，十分不合理，普通酒店一般都是免費，要收費之餘我還要走來走去。我房間是4人房，但只有一床。 需要另外加日式地墊，枕頭、被子和床墊都沒袋子，都是要自己入袋，酒店沒事先安排，另外清潔方面還可以吧～但不會再有下一次了，check in 跟住處不同地區很浪費時間。
1，四人入住，兩入睡床，兩人睡tatami. 這家的tatami： 一張超薄的墊，如睡在地上。此床單墊更有蝨蟲咬。更不是傳統的tatami。 2，位置偏僻，在巷內，左轉又轉 3，六天入住，只有自選日子補物資或清潔。但不是自選那天，有人已為我們補上物資。四人入住只有兩隻牙刷，牙膏更是人家一天用那款 4, 因為沒有人清潔，垃圾袋也不附多個分類 5，checkin要到另一地點。出發前打去酒店問，2點才可checkin. 5點後才有房。寄存行李也要收錢。那我們拖著行李箱去玩，去checkin。他們還在email說：10pm過後,不chkeckin，就有機會取消房間。嚇得我們即時叫餐廳打去hold房。 6，酒店前台職員唔識英文，更問我地住邊間酒店 (其實是民宿），即使我們提供了入住既名 7，酒店不會代收包裹，即使你願意付寄存費。這個價錢，我會另住其他酒店吧。 總之不值得入住
接待員能用英語溝通，地點方便，附近有大型商場 , 交通便利，有連接機場巴士站，接待處和酒店在同一地方，而且還有存放行李服務，十分好
非常感谢您选择了入住Residence Hotel Hakata 2。 由于报到处柜台位于博多车站附近，我们得到许多商务人士的好评。 今后我们全体员工将精诚团结，以为顾客提供更加优质的服务，提高顾客的满足度为目标继续努力。期待您下次入住时再次为您服务。
check in同住的地方不同 行李寄存及運送要收費”
一開始定了想住在天神 見到酒店地址在天神 就比錢訂了 沒有留意評分 在入住前的3星期 收到email通知要去博多check in 但係資料中沒有提及, 超級不方便 還有5點後才可以入住 如果要寄住行李要500yen 幫你由博多站運送行李到酒店4件收了3000yen 覺得好唔公平 因為一般酒店行李寄存都是免費的 還有要人在不同的地點check in 送行李還要加錢 覺得好唔公平 5:00後才可以拿房, 10點就要check out 更是不公平 房間尚算整潔 有煮食爐 但是沒有煲 要另外問職員拎 但入住的地方在晚上一個職員都找不到 因為沒有日本電話 只能send email 又另一不方便 離地下街很近但住宿地點其實有點難找 因為要從小行走進去 很近東橫inn 總結係地點方便 但覺得酒店的政策收費好坑人
地點為住宅區，所以比較靜，適合有小朋友住！但進入大廈有幾級樓梯，有BB車/大喼唔方便。 一入大廈就可見到reception ，check in 都好快，記得之前睇過評語話冇煲，所以第一時間問他攞，但佢只是給我一個煮即食麵的煲+一把刀+一片膠(是砧板)，他說其它已經借出去了，沒有了！特登選這裏是因為可煮食，但只得一個麵煲，用明火煮食後煲開始變形，所以自行買了一個！ 房間/厠所都很新很乾淨，燈光很充足，但房沒有WIFI只能用自己租的，得一張茶几只能分開食，床墊有點兒薄！
非常感謝您選擇了入住Residence Hotel Hakata 1。 您的評論將有助于提升我們的服務。 此次給您造成了不便，我們深表歉意。 我們非常誠摯地接受您提出的關于客房內一次性備品及設備的問題，這將是我們今後需要積極努力改善的問題。酒店全體員工會在自我檢討的基礎上，積極努力改進，希望能給您提供更加優質的服務。再次感謝您的寶貴意見。 下次您再入住時，爲了能夠提供更加優質的服務，我們全體員工將共同努力，提高服務水准。歡迎您的再次光臨。
Virs vidējā līmeņa”
Price is fair. can't expect much from this hotel. Late check in time and early check out time, and extra charges is need if you request to keep the luggage in the counter. Parking is too expansive. The room wifi cannot be detected or connected.
Thank you very much for choosing our “Smart Hotel Hakata” out of million other hotels. Your comments and reviews are very important to us. We apologize for the extra charges. We try our best and promise we provide you with our best service next time. Please feel free to tell us your opinion.
非常感謝您選擇了入住Residence Hotel Hakata 1。 您的評論將有助于提升我們的服務。 很高興能爲您提供一個舒適的住宿環境。 本酒店的各種設備能讓您有效的利用，非常感謝。 下次您再入住時，爲了能夠提供更加優質的服務，我們全體員工將共同努力，提高服務水准。歡迎您的再次光臨。
性價比很高的一間酒店 清潔乾淨，有洗衣機和煮食地方，地方不小 地點距離天神不遠 不用到別處CHECK IN 的，1樓就有FRONT COUNTER 各樣都很好
The front stuff is Chitchanok is nice and helpful. 房間的整潔度跟設備都非常的好 但是去哪裡都要走一段路