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Great hotel but.”
Overall the hotel was very good. We just had a problem with our booking with AGODA. For the people reading this comment, I suggest you guys CHANGE booking agency/website. They have the WORST customer service. We booked for executive suite 400$CAD and received a confirmation for executive suite, but somehow, they changed it to a corner room which is around 300$ but asked me to pay 400$ even though it wasn't a suite. At the hotel, they did not want to give me a suite, saying that it was Agoda's fault for the booking, so we lost around 1-2 hours just to sort things out. Agoda wasn't responsive, and JW marriott didn't want to give us the suite initially, but we had to argue and then they finally let us. Overall the room was perfect. BUT Agoda is REALLY good at avoiding direct confrontation, they barely have any customer service. Can't contact them directly. I'm done with AGODA. Telling everyone I know to avoid AGODA. Avoid them before you regret it.
Overall ok but other better hotels in the area”
Staff were good, and the location is in walking distance to the bund and Nanjing walking street, but the room I had was outdated. Building is somewhat old so the room has smaller windows. Marriott City Center Hotel in Shanghai is where I'd rather stay, and its cheaper.
Lovely hotel ”
Great location for business travellers. Walking distance to many great restaurant The cleanliness, friendliness of staff, and restaurant were very good. View from window was not very good but great location to many restaurants and shoppingtaurants
The location was ok but the rooms are old fashioned
good location, great Shanghai view, cleanliness , friendly staff
Clean,Comfort, convenient, ”
Overall was great. A few things need improvement. The scent changed which is not for women. The smell of the bath gel, shampoo are very bad, need to change another brand. We stayed at the executive floor, the lounge had very little snacks offer for every section. Comparing other 5 stars hotel, this needs a lot more improvement.
Excellent First Visit”
It was a wonderful first visit as the staff upgraded me to a suite. the size of the room was generous and the breakfast was outstanding. Location of the hotel was also quite central with walking distance to the People's Square Station.
Hotel met my expectations in every area and I would highly recommend to anyone visiting Shanghai. My room was very comfortable with an awesome view of the city skyline! We walked around the hotel and down to the Bond and back without incurring any problems. I would definitely stay here again.
Top Tier Business Hotel”
JW Marriott is an excellent Hotel for the Business Traveller. Enternet is fast and the in room food service was excellent. Shopping options are many and varied within walking distance. I would recommend this Hotel and will be staying ther again.
Suite was exceptional”
my business partner and i enjoyed another fantastic stay at the marriott. we normally stay in a deluxe room but decided on the suite and we certainly weren't disappointed. the suite was extremely well appointed and very spacious. the staff were excellent, as always. this is our fifth stay at the marriott and we'll be back again.
great hotel, great location”
great rate through agoda. director of guest relations kristina responded to initial email request for information after our booking with prompt, courteous reply and her service on our arrival was fantastic. suite was fantastic and well maintained every day. executive lounge provided great breakfast and was well stocked during the day with drinks and snacks. well done. location excellent for views, shopping, tomorrow square and transport. building presentation and cleanliness was immaculate.
very well placed at tomorrow square, near to the shanghai museum, and an easy walk to the bund. excellent dining in the hotel's restaurants. an executive room with free access to the executive lounge a real plus, enabling you to enjoy free beer, wine, cakes, etc. at various times during the day. the staff were always pleasant and helpful. free access to wireless internet great. terrific breakfasts catering to a wide variety of tastes.
Very comfortable hotel in excellent location. ”
hotel comfortable although room was somewhat dated with heavy wooden furniture( typical marriott decor).good size, well appointed marble bathroom with separate shower. staff were professional & concierge always willing to help.dined in once only (coffee shop) & meal very nice.
great location and great service”
friendly staff, beautiful view and rooms,short walk to the shopping districts and entertainment area. the lobby area where you can get your spectacular view and free internet connection has ample space and a cafe, just round the corner the international restaurant - where you take your breakfast too. if class is what you want....this is the place to be seen.
Great Hotel for business people”
the jw mariott shanghai hotel is supposed to be one of the best if not the best hotel in shanghai. it is true it is really luxurious and beautiful.. no free internet in the rooms (it is nowadays quite amazing not to have free wireless internet in hotel rooms of this standing, especially in asia). top floor bar is a private mariott club so we were unable to have a drink there. we were nicely offered a promotion package on our arrival which included the use of the club (where you can have free afternoon tea, and early evenings drinks), internet access, breakfast and room upgrade which seems really good if you intend to stay all day and night at the hotel. staff was most efficient and spoke great english. the jw's lounge bar on 40th floor is really good: great atmosphere, good music, lovely decoration and top cocktails and snacks. great location, close to people square, museums, opera etc..
JW Marriott Shanghai Hotel”
The hotel was conveniently located between two stations but the Peoples Square station is a little closer for those coming by train. The hotel booking was for four adults with breakfast but when we arrived we were told that the breakfast was for two and we would have to pay for other two. That seemed unusual as this was our 17th hotel stay on this trip and it was the first time we were asked to pay extra for breakfast where breakfast was included. After discussion we were offered complimentary breakfast for the other two.
JW Marriott Shanghai Hotel”
This is a great hotel at a great location. The most attractions as well as shopping centers are within walking distance. The hotel is very comfortable and has all the facilities. It is highly recomended.
JW Marriot Staying”
The Hotel is very near to the best shopping area and the best turism point of Shanghai. The Hotel is week about the restaurants but very near have a wonderfull closed street with all kind of restaurants and pubs the night in this are that I forgot the name is very enjoyable with alive music and dancing area. What is very important to me in one hotel is how the hotel care about the cleaning and I give to them the best grate because the hotel is very clean.
I had enjoyed my stay at the hotel. ”
This is my first time staying at the JW Marriott Hotel. The hotel service is good and the whole building is very well maintained. The room is nice, comfortable and quiet. The hotel is situated in an ideal location, easily accessible to many prime areas. The staffs are friendly and knowledgeable. I will definitely recommend this hotel to other travellers.
all amazing, but food from the bar was not so good. Great service and great staff, excellent english spoken
Excellent service ”
Excellent quality hotel with good location ”
Very fanastic experiences with good feeling. Staff are attentive and provided excellent services. Very convenient location for tourist.
this is great hotel for shopper. it is surrounded by all the shopping mall as well as some other local attractions like museum.
Good location and great hotel
Good welcome and services ”
i wasn't sure what to expect when i booked the room but i was very pleasantly surprised. beautiful rooms, with flat panel tv screens, and a modern bathroom. they had a new york feel to them. i strongly recommend this hotel for all visitors. i would use the decore in this hotel to refurbish some rooms in my apartment. make sure you have the chinese version of where you want to go though. beijing taxi drivers had no idea when it came to english names.
Ok Deco , Over Price ”
Stay at this hotel because one of the client requested this hotel. it's a very clean and big hotel but it's way overprice for the price we pay we could have stay at a better and more luxury hotel. other than that it is in a very good location .
the room is clean. the view is great, the location is the best of the all. the food is not bad. check in was ok, but as usually the the front desk couldnt locate my breakfast coupon, saying it didnt pop up on the computer, so they werent giving me. later they find out
For a 3 night city break the JW Marriott was good. Centrally located within walking distance of good shops, parks and restaurants. Helpful staff with good command of English. Local taxis cheap and abundant but have the name of your destination written in Chinese to give to the driver as not many understand English. The city was very dusty with the vast amount of road works and construction going on for Expo next year. Once that is finished I am sure it will be wonderful.
Hotel in the heart of Shanghai”
Food was great. Ambience was good. Love the view from my room on the Executive floor. Great friendly staff.
Nice Room, Breakfast excellent, Lobby at the 38th floor not too convenient...
Good location, great view from rooms, excellent staff, could not be more helpful. lovely swimming pool, although outdoor one is in the shade for most of the day
Great service and very strategic one. Definitely will be back again.
Excellent Hotel choice for Shanghai”
My 3rd stay at this hotel and it was excellent as always.
Location and service par excellence ”
Wifi not included”
Nice location. Nice facilities. But I was very surprised that wi-fi was not included in the very elevated room rate.
Great beds no too hard, good food, staff very help”
From check in to check out the staff were very accommodating and friendly. Each area gave very good service.
Excellent stay as always”
My favourite hotel in Shanghai. Quiet clean and luxurious
Excellent hotel, enjoyed the pool facilities and the dining options within the hotel
Great Location and great service”
The hotel was close to the place where my his was attending. and the service was great also.
Lovely hotel and service with a smile”
.Value for Money; .Good Location; .Kind Staff Performance; .Nice Hotel Condition/Cleanliness; .Comfort/Standard Room; .Many Foods/Dining Places for choice; .Easy Shopping / Sightseeing
hotel is clean, in a good location and the club floor is nice
Great room with good views. Good location ”
Graet hotel .
It located on West Nanjing Road.Lots of shopping more near the hotel. Nice view and good place to stay. For the room,it's clean and big.
JW Marriott Shanghai Hotel, Shanghai, China”
En oieastan keksi mitään muuta kun että opastet eri auloihin tiloihin olis voinneet olla vähän parempia, mutta kokonaisuudessaan olen erittäin tyytyväinen hotelliin ja etenkin hotellihuoneen näkymään. Kiitos
JW Marriott Shanhgi”
Hotel de buen diseño, buena ubicación, muy limpio, pero es el tipico hotel que como la mayoria de los 5 estrellas de cobraon por todo, te cobran hasta para imprimir una pagina. Pero bueno . Desayuno muy bueno y variado. Bien climatizado. Por mi parte lo recomiendo yo estuve comodo y tampoco tuve timepo de disfrutar de las instalaciones del hotel lo cual se veian muy buenas. Espero lo disfruteis!
JW Marriott Shanghai”
Holtes usper bien ubicado cerca de Naginj Road. Es un hotel de 5 estrellas, pero relaciones precio-calidad por mi le doy un 4. he estado en mejores. Pero en general muy bien. Limpieza buena, desayuno variado, room service muy correcto. Mi fallo es que pedi un king size bed y no tenian luego me dieron dos camas por separado y tampoco se preocpuaron mucho por cambiarmelo. Pero bueno...... Instalaciones muy buenas lo que yo no tuve tiempo de disfrutarlas pero se veian muy buenas. En general bien,.
khách sạn thuận tiện, phục vụ niềm nở ”
khách sạn có vị trí rất tốt, gần Nanjing lu, sảnh khách sạn đẹp và ấm cúng, nhân viên rất thân thiện. Phòng suit diện tích thoải mái, cửa sổ rộng nhìn ra quảng trường nhân dân. Nhà hàng Trung Hoa ở lầu hai có thực đơn rất phong phú và giá cả phải chăng . Dịch vụ spa ok, giá hơi cao.
난징루 근방 메리어트 호텔”
바로 난징루 옆은 아니지만 오히려 약간 떨어진 것이 전망에 더 좋았던 것 같았음. 근방에 식당들도 많고 지내기에 별 어려움은 없는 호텔로 여겨짐..아이가 있을 경우 다소 Business hotel같은 분위기 이므로 다른 곳이 더 좋을 것으로 여겨짐
가격이 비싼만큼 좋았다. 이큐제큐티브 룸은 생각보다 방은 작았음. 이큐제큐티브 라운지에서 따로 조식을 했으면 더 좋았을뻔 했다. 수영장이 협소하고 acess가 용이하지않고 복잡. 직원들은 친절함
가격대비만족도는 약간 떨어짐 ”
전반적으로는 나쁘지 않았음. 매우 고층에 객실들이 위치하고 있어 아름다운 상하이를 한 눈에 내려다 볼 수 있다는 점이 무척 좋았음. 하지만 이 호텔을 선택했던 가장 큰 이유였던 수영장은 기대에 많이 미치지 못했음. 이 가격의 호텔이 객실에서 인터넷을 사용하는데 따로 사용로를 요구하는 것도 이해하기 어려웠음.
部屋も清潔感があり、今回は着付けをするので、部屋が広いのはとてもよかったです。 朝食付きでしたので、５９階のエクゼクティブラウンジも使えました。 でも３８階の朝食のほうがメニューが豊富でした。 お勧めします。