Kempinski Hotel Shenzhen
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Kempinski Hotel Shenzhen

Hai De San Dao,Hou Hai Bin Road, Nanshan District, Nanshan Shekou, Šenžena, Ķīna
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    Luksusa numurs  Kempinski Hotel Shenzhen
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     Kempinski Hotel Shenzhen

    Viesu atsauksmes

    8,0
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    8,3
    Lieliska tīrība

    Naktsmītnes labumi

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    • 160 m sabiedriskajām transportam

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    Fantastiski
    Atrašanās vieta
    8,7
    KARTĒ
    Lieliska vieta
    Tuvumā
    Populārs
  • Poly Teātris90 m
  • Houhai metro stacija160 m
  • Coastal City360 m
  • Krasta pilsētas iepirkšanās centrs510 m
  • Tianli City Shopping Center530 m
  • Tiley Shopping Mall530 m
  • Shenzhen Bay Sports Center Stadium940 m
  • Shenzhen līča sporta centrs970 m
  • JinZhong GouWu Jie1,07 km
  • Dengliang metro stacija1,1 km
  • Atbilstība cenai:7,5
    Attālums līdz pilsētas centram15.0 km
    Vietas vērtējums8,7
    Tuvākā lidostaShenzhen Bao'an International Airport (SZX) - Ķīna
    Attālums līdz lidostai19,1 km
    Numuru veidi
    8,1
    Lieliski
    Numura komforts un kvalitāte
    Deluxe klases Suite numurs (Deluxe Suite)
    Deluxe klases Suite numurs (Deluxe Suite)
    ...
    • Numura lielums: 63 m²/678 k...
    • Skats: Pilsēta
    • 1 King izmēra gulta
    Norādīt datumus, lai redzētu cenas
    Paaugstināta komforta salūta numurs ar vairākām istabām (Executive Salon Suite)
    Paaugstināta komforta salūta numurs ar vairākām istabām (Executive Salon Suite)
    ...
    • Numura lielums: 66 m²/710 k...
    • Skats: Pilsēta
    • 1 King izmēra gulta
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    Premium numurs ar 1 divvietīgu gultu vai 2 vienvietīgām gultām (Premium Double or Twin Room)
    Premium numurs ar 1 divvietīgu gultu vai 2 vienvietīgām gultām (Premium Double or Twin Room)
    ...
    • Numura lielums: 38 m²/409 k...
    • Skats: Ezers (daļēji redzam...
    • 1 King izmēra gulta vai 2 v...
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    Paaugstināta komforta numurs ar 1 lielāko divguļamo gultu (Deluxe Suite 1 King Bed)
    Paaugstināta komforta numurs ar 1 lielāko divguļamo gultu (Deluxe Suite 1 King Bed)
    ...
    • Numura lielums: 63 m²/678 k...
    • Skats: Pilsēta
    • 1 King izmēra gulta
    Norādīt datumus, lai redzētu cenas
    Luksusa numurs  (Deluxe )
    Luksusa numurs (Deluxe )
    ...
    • Numura lielums: 33 m²/355 k...
    • Skats: Pilsēta
    • 2 vidēja izmēra divvietīgas...
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    Executive Deluxe numurs (Executive Deluxe)
    Executive Deluxe numurs (Executive Deluxe)
    ...
    • Numura lielums: 35 m²/377 k...
    • Skats: Pilsēta
    • 1 King izmēra gulta
    Norādīt datumus, lai redzētu cenas
    Plašs Deluxe klases numurs (Grand Deluxe)
    Plašs Deluxe klases numurs (Grand Deluxe)
    ...
    • Numura lielums: 35 m²/377 k...
    • Skats: Upe
    • 2 divvietīgas gultas vai 1 ...
    Norādīt datumus, lai redzētu cenas
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    ...
    • Numura lielums: 32 m²/344 k...
    • Vanna
    Norādīt datumus, lai redzētu cenas
    Paaugstināta komforta salūta numurs ar vairākām istabām (Executive Salon Suite)
    Paaugstināta komforta salūta numurs ar vairākām istabām (Executive Salon Suite)
    ...
    • Numura lielums: 66 m²/710 k...
    • Vanna
    Norādīt datumus, lai redzētu cenas
    ??????????
    ??????????
    ...
    • Numura lielums: 35 m²/377 k...
    • Vanna
    Norādīt datumus, lai redzētu cenas
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    Jaunākie klientu komentāri

    Agoda atsauksmes (292)Booking.com atsauksmes (323)
    Viesnīcas stāvoklis/tīrība:8,3
    Iespējas7,5
    Atrašanās vieta8,7
    Numurs komforts un kvalitāte8,1
    Pakalpojumi7,9
    Atbilstība cenai:7,5
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    Parāda 174 pārbaudītu viesu komentārus
    12345
    6,0
    zhiyuan no Ķīna
    Biznesa ceļotājs
    Luksusa numurs
    Uzturējās vienu nakti 2019. gada februāris
    Noisy ”
    You can clearly hear the bass sound from the bar nearby. Order the room with higher floor at least 13+ to survive with the noise. But the service is good, they offer me a higher floor right after I complained about the noise.
    Novērtēts 26 februāris 2019
    Dear Valued Guest, thank you for staying with Kempinski Hotel Shenzhen. Naturally, we are most concerned that you were disappointed with the noise from the bar for which we would like to convey our most sincere apologies. Thank you very much for your kind comments. We are looking forward to welcoming you again, so we may have the chance to provide you with the standard service, which hopefully exceeds your expectations. Best regards, Lynn Xiao
    Atbildēti 01 marts 2019
    Kempinski Hotel Shenzhen
    7,6
    Ļoti labi
    Benjamin no Singapūra
    Pāris
    Luksusa numurs
    Uzturējās vienu nakti 2018. gada decembris
    Looks good on the outside ONLY!”
    We had a long wait checking in at 5pm and there is no rooms there after we go back to check in only at 8pm but luckily was that the location is good we get to walk around before checking in. The bed sheets looks clean but me and my partner got bitten by bugs in the middle of the night both our legs and body are itchy all over. Overall location was good but not so good on the bedsheets.
    Novērtēts 03 janvāris 2019
    Dear Valued Guest, thank you for sending us your feedback. Your kind comments therein are truly appreciated yet we are naturally concerned regarding the long hours you waited for check-in and not clean bed sheets issue for which we would like to take this opportunity to convey our most sincere apologies. It is certainly beneficial to receive your constructive comments and we can assure you kind comments shall be communicated with concerned departments. And we shall continuously endeavor to improve our services and product commensurate with a Kempinski Hotel. Once again, please accept our sincere apologies for the inconvenience during your recent stay.
    Atbildēti 08 janvāris 2019
    Kempinski Hotel Shenzhen
    7,6
    Ļoti labi
    FELIX no Indonēzija
    Pāris
    Premium numurs ar 1 divvietīgu gultu vai 2 vienvietīgām gultām
    Uzturējās vienu nakti 2018. gada marts
    Need Improvement”
    Location is nice, near Metro Shenzhen (MRT/MTR), near shopping area & many restaurant (Coastal City, etc). Friendly reception staff but need to improve for english. Leave message to the hotel for honeymoon but it's useless. Thanks.
    Novērtēts 20 marts 2018
    Many thanks for your valued patronage and we look forward to welcoming you once again to the Kempinski Hotel Shenzhen. With many thanks and best personal regards
    Atbildēti 21 marts 2018
    Kempinski Hotel Shenzhen
    8,0
    Fantastiski
    Lieu no Singapūra
    Biznesa ceļotājs
    Luksusa numurs
    Uzturējās vienu nakti 2018. gada jūnijs
    Greay”
    Great
    Novērtēts 05 jūnijs 2018
    Many thanks for your valued patronage and we look forward to welcoming you once again to the Kempinski Hotel Shenzhen. With many thanks and best personal regards
    Atbildēti 11 jūnijs 2018
    Kempinski Hotel Shenzhen
    5,6
    Siew no Singapūra
    Biznesa ceļotājs
    Luksusa numurs
    Uzturējās2 naktis 2016. gada jūlijs
    Horrible ”
    We came with 6 people staying at the hotel for business. We need some document to be printed out for reading. The hotel charged us 10rmb per page. They should provide this as a complimentary service instead of a profitable business. Actually we only printed a few pages, which do not cost us a lot but the rapport between the hotel and the clients has been damaged.
    Novērtēts 15 jūlijs 2016
    9,0
    Izcili
    Saida no Singapūra
    Pāris
    Executive Deluxe numurs
    Uzturējās2 naktis 2016. gada marts
    5* Kempinski Surrouded by Shopping Belt”
    Decor, service and location
    Kempinski have upkeep to the 5* standards that they are rated for. Classy decor with marvellous service, shopping belt within short walking distance and nearby train station to keep me connected to the rest of Shenzhen within minutes, Kempinski is definitely my choice of hotel everytime I'm in Shenzhen for my overseas out station (which is 4-6 times a year).
    Novērtēts 13 marts 2016
    8,7
    Fantastiski
    Alberto no Itālija
    Biznesa ceļotājs
    Luksusa numurs
    Uzturējās5 naktis 2015. gada decembris
    The meaning of Do Not Disturb”
    Nice rooms, good lication, good room service
    Suffering from the flu and jet lag, I finally managed to fall asleep in the morning, after havng put both the Do Not Dusturb sign and light on outside my room. Imagine my surprise when I get a call from hotel staff asking me if I want the room serviced, since I had my do not disturb light on... I leave you to imagine my reaction when they called my room AGAIN a while later to ask the same question... I always thought "Do Not Dusturb" to be pretty self-explainstory, but apparently not.
    Novērtēts 19 decembris 2015
    6,7
    Labi
    Thomas no Zviedrija
    Biznesa ceļotājs
    Luksusa numurs
    Uzturējās vienu nakti 2014. gada novembris
    Bad swimming pool”
    Comfortable pillow and beddings. Location close to shops and restaurant, fast check in and out
    Very disappointing pool area. Water was quite cold, but even worse it felt dirty. The view with googles under water was around 1 meter which made me get out of the water quite soon. The rest experience from the hotel is all 5 star experience.
    Novērtēts 05 novembris 2014
    9,7
    Izcili
    Dinh no Vjetnama
    Biznesa ceļotājs
    Luksusa numurs
    Uzturējās2 naktis 2014. gada jūnijs
    Great hotel, totally value for money”
    Great staff, great location, very comfortable
    It was an amazing experience staying Kempinski during my business trip in Shenzhen. The staff was very helpful and always there to help me because I didnt speak Chinese. Will definitely come back for more ;)
    Novērtēts 23 septembris 2014
    9,0
    Izcili
    Paul no Jaunzēlande
    Biznesa ceļotājs
    Luksusa numurs
    Uzturējās vienu nakti 2014. gada augusts
    worth paying the extra”
    good food, great staff, nice rooms
    my trip was extended and the hotel could not find my reservation but still booked me in on the authority of a confirmation email. Great customer service as the hotel was full - was glad of any room so can't complain that it was a smoking room (not that I really noticed) and the wall next to the bed had what appeared to be water damage from the shower on the other side.
    Novērtēts 08 augusts 2014
    7,2
    Ļoti labi
    Felicia no Singapūra
    Solo ceļotājs
    Luksusa numurs
    Uzturējās vienu nakti 2018. gada augusts
    Ļoti labi”
    The hotel is old, and there seems to be never enough staff at the reception, but overall it wasn’t too bad. The room was huge and luxurious but a little dated. Great breakfast spread, I was surprised!
    Novērtēts 06 septembris 2018
    Dear Valued Guest, Thank you for choosing the Kempinski Hotel Shenzhen as your preferred choice of accommodation in this vibrant city. We wish to take this opportunity to thank you for your time to share with us your valued comments which are truly appreciated. We shall continuously endeavor to improve our services in the future. Best regards, Lynn
    Atbildēti 13 septembris 2018
    Kempinski Hotel Shenzhen
    9,2
    Izcili
    Sie no Bruneja Darusalama
    Pāris
    Luksusa numurs
    Uzturējās vienu nakti 2016. gada maijs
    Nice hotel”
    Big room with comfortable bed
    Novērtēts 21 decembris 2016
    9,2
    Izcili
    Phang no Malaizija
    Biznesa ceļotājs
    Luksusa numurs
    Uzturējās3 naktis 2016. gada septembris
    Good business Hotel”
    Location, cleanliness & many eateries nearby
    Novērtēts 03 oktobris 2016
    8,3
    Fantastiski
    Yixia no Ķīna
    Pāris
    Luksusa numurs
    Uzturējās3 naktis 2016. gada marts
    Close to subway station ”
    Friendly, convenient, clean.
    It was good, close to subway station and some shopping malls. Of course, entertainments - cinemas and bars. A lot of good restaurants.
    Novērtēts 30 marts 2016
    9,0
    Izcili
    Lieu no Malaizija
    Biznesa ceļotājs
    Luksusa numurs
    Uzturējās vienu nakti 2015. gada augusts
    great hotel”
    near shopping mall
    excellent
    Novērtēts 07 septembris 2015
    8,0
    Fantastiski
    Sie no Malaizija
    Biznesa ceļotājs
    Luksusa numurs
    Uzturējās3 naktis 2015. gada februāris
    good location and friendly staff”
    near to the shopping, staff are helpful and convenient
    Novērtēts 13 februāris 2015
    3,6
    sharon no Singapūra
    Biznesa ceļotājs
    Plašs Deluxe klases numurs
    Uzturējās2 naktis 2017. gada aprīlis
    Disappointment”
    One of our colleague was sick & we went down to the lobby lounge to get some hot water. We are told that we need to pay for the hot water which is fine. What is NOT FINE is that the staff actually told us that we need to consume the water at the lounge. While trying to explain that my colleague is sick in bed but the staff keep repeating insist that this is part of the Hotel Rule & Regulation until her Manager step in & allow us to take the hot water away. We are greatly disappointed with how Kempinski Hotel Shenzhen a Five star hotel actually treated their sick guest. PS: There is a lot of mosquito at the lobby lounge & we tried to change to a table where is at a brighter area, the staff actually told us that no matter which area of the lounge there will be mosquito. When we comment that this is a five star hotel, her reply is "Yes, cause this is a five star hotel"
    Novērtēts 08 maijs 2017
    Dear Valued Guest, Thank you for your kind comments therein are truly appreciated yet we are naturally concerned regarding the not appropriate attitude of the lobby lounge staff for which we would like to take this opportunity to convey our most sincere apologies. It is certainly beneficial to receive such constructive comments and we can assure you we shall continuously endeavor to improve our services commensurate with a Kempinski Hotel. We sincerely trust the unfortunate experiences encountered during your recent stay with us will not deter you, or your colleagues, from choosing the Kempinski Shenzhen once again in the future so we may have the opportunity to provide you with our standard service. Best regards, Lynn Xiao
    Atbildēti 09 maijs 2017
    Kempinski Hotel Shenzhen
    5,7
    Alex no Zviedrija
    Biznesa ceļotājs
    Luksusa numurs
    Uzturējās vienu nakti 2014. gada jūlijs
    Decent hotel but eat elsewhere”
    The hotel is decent and clean but a bit tired. Although the hotel is a western one, it has a mainland Chinese feel to it. The hotel 2nd floor restaurant is best avoided, although breakfast is acceptable (but overpriced). Many other restaurants in the area but hard to find a really good one. Food quality seems to be deteriorating in Shenzhen generally.
    Novērtēts 11 jūlijs 2014
    7,2
    Ļoti labi
    Lau no Singapūra
    Biznesa ceļotājs
    Plašs Deluxe klases numurs
    Uzturējās vienu nakti 2017. gada novembris
    Location”
    Convenient for shoppers and movie goiers
    Novērtēts 14 novembris 2017
    Many thanks for your valued patronage and we look forward to welcoming you once again to the Kempinski Hotel Shenzhen. With many thanks and best personal regards
    Atbildēti 15 novembris 2017
    Kempinski Hotel Shenzhen
    7,6
    Ļoti labi
    Joan no Honkonga
    Pāris
    Executive Deluxe numurs
    Uzturējās vienu nakti 2017. gada oktobris
    Ļoti labi”
    Hotel is old and needs renovation. Hotel is conveniently located near shopping malls and all kinds of restaurants.
    Novērtēts 30 oktobris 2017
    Many thanks for your valued patronage and we look forward to welcoming you once again to the Kempinski Hotel Shenzhen. With many thanks and best personal regards
    Atbildēti 01 novembris 2017
    Kempinski Hotel Shenzhen
    12345
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