Rezervēt tagad: Lotte Hotel Seoul

Lieliski
Balstoties uz 3318 atsauksmesSkatiet, ko viesi teikuši
8,7
/
10
93% ieteiktu draugam

Reviews of Lotte Hotel Seoul atsauksmes from real guests

Sniedz pārbaudīti viesi no Agoda
Agoda atsauksmes (3318)Booking.com atsauksmes (2315)
8,7
/
10
Lieliski
Viesnīcas stāvoklis/tīrība:8,9
Iespējas8,6
Atrašanās vieta9,4
Numurs komforts un kvalitāte8,7
Pakalpojumi8,9
Atbilstība cenai:8,0
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Visi ceļotāju tipi (3318)
Visi numuru veidi

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Parāda 2191 pārbaudītu viesu komentārus
8,8
Lieliski
alan no Honkonga
Biznesa ceļotājs
Luksusa divvietīgs numurs (1 gulta) – galvenajā korpusā
Uzturējās3 naktis 2019. gada maijs

great location”

great location, friendly staff.

Novērtēts 22 maijs 2019
9,2
Izcili
Antony no Taivāna
Biznesa ceļotājs
"Superior" klases divvietīgs numurs (1 gulta) galvenajā spārnā
Uzturējās3 naktis 2019. gada aprīlis

Izcili”

I was quite disappointed about my room size, which is not worthy of US$300 I paid (no breakfast). I have to say that it is a lot smaller (maybe 1/3 smaller) than the other hotels I used to stay which only costed me $100~130. If I need to use my laptop, I can only sit down on the chair in front of the desk toward 11 o'clock direction. If I set the chair toward 12 o'clock direction and sit down, it must hit the bed, then now you can imagine how small it is. The basin in the bathroom is also small based on this price. No place to put my personal stuff. The staff are probably the best part in this hotel, though its buffet restaurant on the 1st floor and Korean restaurant on the 35th floor are quite famous. I went to its Korean restaurant. The food is not really my type, but I guess you wouldn't easily see similar dishes on the streets. Quite delicate. And of course, it's pricey after all it is a Michelin restaurant.

Novērtēts 01 maijs 2019
8,8
Lieliski
Sin no Honkonga
Grupa
"Superior" klases divvietīgs numurs (1 gulta) galvenajā spārnā
Uzturējās3 naktis 2019. gada aprīlis

Nice hotel ”

Good location if you wanna shopping at Lotte Mall. Yet if you prefer to have crazy shopping in Myung-dong, I would recommend to choose hotel inside the area. Staff is fine except the email response time is a bit long. Room service is overpriced yet you have no other way when you arrived at late night and you have walk 10mins to get inside Myung-dong area.

Novērtēts 24 aprīlis 2019
9,6
Izcili
Rohaida no Singapūra
Pāris
"Superior" klases divvietīgs numurs (1 gulta) galvenajā spārnā
Uzturējās vienu nakti 2019. gada aprīlis

Great service ”

Great service from front des, Eileen. She was very helpful. Gave us a great room, more spacious than the previous one. Tried her best to meet my request for a 'hard' pillow and willingly gave us a late check out as our flight was at 5pm.

Novērtēts 18 aprīlis 2019
8,4
Lieliski
Hwee no Singapūra
Solo ceļotājs
"Superior" klases numurs (2 gultas) galvenajā spārnā
Uzturējās5 naktis 2018. gada septembris

Convenience is almost everything ”

Not my usual kind of accommodation as I tend to look for smaller boutique hotels or BnBs. But I must say that the convenience that Lotte Hotel offers almost had me converted. It is an airport limousine bus stop and it is right above a subway station on a line that goes to anywhere worth going. The adjoining Lotte department store was also a boon. Not to mention that myeongdong was only 10 minutes away on foot. And dinner at Pierre Gagnaire is a must-do when staying here! I got a reservation even though I only tried to book last minute.

Novērtēts 03 aprīlis 2019
9,6
Izcili
BENJAMIN no Singapūra
Biznesa ceļotājs
Luksusa divvietīgs numurs (1 gulta) – galvenajā korpusā
Uzturējās vienu nakti 2019. gada marts

Good location and nice hotel”

The room was clean and nice. Had everything I need. The hotel is in a convenient location. You can take the escalator from the lobby to the department store basement and to the subway. Concierge was helpful and friendly.

Novērtēts 22 marts 2019
8,4
Lieliski
Thomas no Singapūra
Biznesa ceļotājs
"Superior" klases divvietīgs numurs (1 gulta) galvenajā spārnā
Uzturējās vienu nakti 2019. gada februāris

First Time and won't be the last”

I was there when President Modi was in the hotel and didn't notice any disruption. The hotel is of a very high standard and after I lost my glasses at a local restaurant the staff were extremely helpful (and successful) in returning them to me.

Novērtēts 09 marts 2019
8,4
Lieliski
HONG no Kanāda
Biznesa ceļotājs
Kluba Superior klases numurs ar 1 divvietīgu gultu ar 1 guļamistabu
Uzturējās vienu nakti 2019. gada marts

Great Service!”

Bumped me up to a deluxe room with early-check in. (They didn't know that I frequently stayed at the Lotte brand of hotels ;) ). Lots of smiles on the staff's faces. The facility is slightly showing it's age but still offers great comfortable rooms and great location. Their club lounge is excellent as well. Don't need to spend extra money and get dinner somewhere else with their club package. Highly recommended!

Novērtēts 04 marts 2019
9,2
Izcili
Joyce no Singapūra
Pāris
"Superior" klases divvietīgs numurs (1 gulta) galvenajā spārnā
Uzturējās2 naktis 2019. gada aprīlis

Helpful Staff”

Would like to thank Lauren and Jinny for being so helpful in retrieving my lost doggy pouch, they helped to liaise with Lotte Hotel Busan to deliver the pouch right to my room, as it is a very important pouch, I was extremely grateful. Once again, thanks Lauren and Jinny!!

Novērtēts 05 maijs 2019
9,6
Izcili
Marjuky
Ģimene ar maziem bērniem
Plašs Deluxe klases numurs ar 1 divvietīgu gultu
Uzturējās6 naktis 2018. gada decembris

Seoul winter family holiday”

Brought my 2 kids of 11 and 7 years old to Seoul and chose Lotte Hotel Seoul to stay for 6 nights. Was a great experience! Excellent location, great staff service and hospitality, and excellent facilities and access to shopping department stores and street food. Concierge team was very helpful to help me booked some restaurants too! Will definitely be hotel of choice whenever back to Seoul.

Novērtēts 07 janvāris 2019
8,4
Lieliski
YVETTE no Apvienotie Arābu Emirāti
Pāris
"Superior" klases divvietīgs numurs (1 gulta) galvenajā spārnā
Uzturējās3 naktis 2018. gada decembris

2nd time around”

We've been to Seoul several times now and this is still our favorite hotel--due to its location, Onsen facility for guests & Food Hall Basement access. It's heaven for us at all fronts to start the day and end the day. Although our rooms were very small, everything was provided. The facilities are excellent and love the Onsen access the most. KAL limousine Airport bus drop off is in front of the hotel, so it's very convinient..and Myeodong busy street is just across the street. Can't fault it.

Novērtēts 03 janvāris 2019
10,0
Izcili
Sio no Makao
Ģimene ar maziem bērniem
"Superior" klases numurs (2 gultas) galvenajā spārnā
Uzturējās4 naktis 2018. gada decembris

Great location, good English skill for all staffs!”

The hotel front desk got one of the best English speakers in Korea, and they are both professional, friendly and helpful. Firstly, the location is one of the best in Seoul, airport shuttle bus 6701 drop off location (start and end) here. Also, as we planned to surf snowboard at VivaldiPark Ski Resort, our shuttle bus also start and end in front of Lotte Hotel Seoul too. From the hotel lobby is connected to MTR station and shopping areas of MYUNG DONG.

Novērtēts 27 decembris 2018
7,2
Ļoti labi
Jessica no Filipīnas
Ģimene ar maziem bērniem
Luksusa numurs (2 gultas) galvenajā spārnā
Uzturējās6 naktis 2018. gada decembris

Old hotel, good for those who are used to things”

I would probably look for a newer hotel

Novērtēts 10 maijs 2019
9,2
Izcili
thanyalak no Taizeme
Ģimene ar maziem bērniem
"Superior" klases divvietīgs numurs (1 gulta) galvenajā spārnā
Uzturējās4 naktis 2019. gada janvāris

Location is super, can walk to downtown or shopping in a few minutes ”

Will come to stay again

Novērtēts 08 maijs 2019
9,6
Izcili
Ahmad no Malaizija
Pāris
"Superior" klases divvietīgs numurs (1 gulta) galvenajā spārnā
Uzturējās3 naktis 2019. gada aprīlis

Located within Lotte Mall and connected to sub-way. ”

Walking distance to Myeongdong shopping area.

Novērtēts 04 maijs 2019
8,4
Lieliski
Prissa no Malaizija
Pāris
"Superior" klases divvietīgs numurs (1 gulta) galvenajā spārnā
Uzturējās2 naktis 2019. gada aprīlis

Very convenient & Nice hotel”

Very convenient & Nice hotel

Novērtēts 02 maijs 2019
9,6
Izcili
KW no Honkonga
Biznesa ceļotājs
"Superior" klases divvietīgs numurs (1 gulta) galvenajā spārnā
Uzturējās3 naktis 2019. gada aprīlis

Good hardware and software”

The location is excellent. Rooms are very comfortable, and good sound insolation. Staff are nice and proactive to provide assistance and advices for our journeys.

Novērtēts 29 aprīlis 2019
10,0
Izcili
LOWELL no Amerikas Savienotās Valstis
Pāris
Kluba Superior klases numurs ar 1 divvietīgu gultu ar 1 guļamistabu
Uzturējās3 naktis 2019. gada marts

Izcili”

Everything was fine. Lotte Club Floor accommodations well worth. Fabulous spa facilities. Don't pass up on the exceptional Dinner Buffet.

Novērtēts 29 aprīlis 2019
9,2
Izcili
Cheah no Malaizija
Pāris
Luksusa divvietīgs numurs (1 gulta) – galvenajā korpusā
Uzturējās3 naktis 2019. gada marts

Izcili”

No doubt on the location, everything is good. Especially the staff. I will be there again for my next trip. Thank you

Novērtēts 26 aprīlis 2019
9,6
Izcili
Michael no Filipīnas
Ģimene ar lielākiem bērniem
Trīsvietīgs numurs ar 2 vienvietīgām gultām un 1 papildu gultu
Uzturējās5 naktis 2019. gada aprīlis

Great Stay!”

Great facilities! Also nice location!

Novērtēts 24 aprīlis 2019
8,8
Lieliski
safaa no Apvienotie Arābu Emirāti
Ģimene ar maziem bērniem
"Superior" klases numurs (2 gultas) galvenajā spārnā
Uzturējās8 naktis 2018. gada novembris

Excellent hotel”

The location of the hotel is amazing and connected to a department store and a subway station. The staff is super friendly and helpful. I booked a superior twin room and it was still small compared to the value.

Novērtēts 10 novembris 2018
9,6
Izcili
Jia no Singapūra
Grupa
Trīsvietīgs numurs ar 2 vienvietīgām gultām un 1 papildu gultu
Uzturējās3 naktis 2018. gada novembris

Izcili”

Everything was good. Just that room size abit small for 3 pax (superior room). Hotel facilities and amenities all are good quality standards. Staff are everywhere to assist you. Nothing to complain except price paid for the room is slightly steep. I will be back again.

Novērtēts 04 novembris 2018
9,6
Izcili
Ginz no Malaizija
Pāris
"Superior" klases divvietīgs numurs (1 gulta) galvenajā spārnā
Uzturējās4 naktis 2018. gada oktobris

Bad ending”

Everything was good from first walk in and the entire stay. But after we checked out when we want to take our luggage from the storage, the male captain no longer serve us like when we first check in, he asked us to go collect our luggage ourself by pointing us a direction. But fortunately, when we took out our luggages, a female receptionist saw us and came to assist us, and help us book a cab with the requirement we need such as stop at gate (Malaysia Airlines) and pay by card. Very sharp and intelligent girl, unlike the captain man who just stood there.

Novērtēts 26 oktobris 2018
10,0
Izcili
Michael no Filipīnas
Grupa
Luksusa numurs (2 gultas) galvenajā spārnā
Uzturējās4 naktis 2018. gada septembris

Great hotel, great location! ”

Lotte hotel was perfect for our girlfriends weekend out! Subway station at the basement, near the shopping streets in myeongdong, excellent concierge and so easy to get a taxi! We would def stay here again (more than another hotel we used to stay at across the street!). Room sizes are big and service is top notch!

Novērtēts 04 oktobris 2018
9,6
Izcili
Woan no Malaizija
Grupa
Numura veids tiek piešķirts reģistrēšanās brīdī
Uzturējās vienu nakti 2018. gada jūlijs

Well maintained with super helpful staffs ”

Room design is a bit dated but well maintained with comfortable bed. Right in the middle of the city with plenty of restaurants and shops in walking distance. Gym is very spacious with good variety of equipments. Staffs were very attentive and helpful. We could still use the gym and sauna after check out before we leave to airport. Sauna is very clean as well. Hotel is connected to subway and Lotte Department Store underground.

Novērtēts 15 jūlijs 2018
9,6
Izcili
maria no Spānija
Ģimene ar maziem bērniem
"Superior" klases numurs (2 gultas) galvenajā spārnā
Uzturējās vienu nakti 2018. gada jūnijs

Great Service and location and good price”

Best service, basemet grocery, high end brands and department store and resto and krispy kreme all inside the lotte but i think no pool and first stay 9th floor aircon was hot but next stay aircon is ok at 12 floor

Novērtēts 03 jūlijs 2018
9,2
Izcili
Wan no Honkonga
Ģimene ar maziem bērniem
"Superior" klases divvietīgs numurs (1 gulta) galvenajā spārnā
Uzturējās4 naktis 2018. gada jūnijs

Best hotel for Myeong Dong shopping ”

Good location on top of subway line 2. Conveniently connected to Lotte Department Store and only 5 min away from Myeong Dong shopping district. Walking distance to lots of attractions too. Room is okay sized and staff were helpful.

Novērtēts 29 jūnijs 2018
9,6
Izcili
Timothy no Taizeme
Biznesa ceļotājs
"Superior" klases divvietīgs numurs (1 gulta) galvenajā spārnā
Uzturējās4 naktis 2018. gada jūnijs

Big rooms, great staff, central location...a bit soul-less (pun intended)”

Everything you want from a top end, business hotel. Big rooms, comfortable bed, lots of facilities and helpful staff. Super central (if that is the part of town you want to be in). Only downside is that it is a bit hollow and soulless. Meaning not much character or spark. My tip - across the road is a back street with lots of fried chicken, bbq and other "joints" if you want a great local food experience

Novērtēts 22 jūnijs 2018
8,8
Lieliski
Daryl no Singapūra
Biznesa ceļotājs
"Superior" klases divvietīgs numurs (1 gulta) galvenajā spārnā
Uzturējās3 naktis 2019. gada maijs

fantastic location, great hotel”

Connected to a mall with a terrific food court and supermarket, Located next to Myeongdong shopping street

Novērtēts 13 maijs 2019
6,4
Labi
Ryan no Nīderlande
Pāris
"Superior" klases divvietīgs numurs (1 gulta) galvenajā spārnā
Uzturējās4 naktis 2019. gada aprīlis

Good location but dated”

Hotel is located just on top of Lotte department store and next to busy Myeongdong shopping area. Although clean, decor and facilities are dated

Novērtēts 24 aprīlis 2019
10,0
Izcili
Yat no Kanāda
Grupa
Luksusa divvietīgs numurs (1 gulta) – galvenajā korpusā
Uzturējās2 naktis 2019. gada janvāris

Family Trip”

We were a group of 6. Hotel location is superb and only 5 mins walk to myeong dong and lots of shopping and eating around. Everything is connected underground. Clean big rooms, very nice staff, beautiful hotel.

Novērtēts 09 janvāris 2019
8,8
Lieliski
xiaochen
Pāris
"Superior" klases divvietīgs numurs (1 gulta) galvenajā spārnā
Uzturējās3 naktis 2018. gada decembris

Nice ”

Nice place. Even though the room is not very big, the environment is quiet good. Recommend to people who would like to shop in Lotte department store. Take the bus 6015 you can directly arrive at the hotel.

Novērtēts 29 decembris 2018
9,6
Izcili
Libby no Amerikas Savienotās Valstis
Biznesa ceļotājs
Kluba luksusa divvietīgs numurs (1 gulta) galvenajā spārnā
Uzturējās4 naktis 2018. gada decembris

Another perfect stay at Lotte Seoul”

This is my go-to hotel in Seoul. The location was especially perfect for this pre-Christmas business trip - so much fun to be in Myeongdong for festive nightmarket and terrific holiday shopping. The hotel finally finished their spa renovation which means the giant gym and ladies’ spa bath area have reopened! Soaking in the spa pools and Korean bath are a perfect way to follow an excellent workout with pampering and detox. Service at every contact was flawless. The Club lounge folks on the 31st floor of the main tower were perfectly professional and service was as excellent as always. Even better, they have upped their game by offering much better food and bar selections. (Perhaps reflecting to new E-Tower club lounge which unlike its predecessor REFUSED reciprocal club access from the main tower. The elitism at the E-Tower Club was the only poor mark in an otherwise perfect stay.)

Novērtēts 24 decembris 2018
10,0
Izcili
Xiumei no Singapūra
Solo ceļotājs
"Superior" klases divvietīgs numurs (1 gulta) galvenajā spārnā
Uzturējās4 naktis 2018. gada decembris

Izcili”

The staff were very helpful and patient in answering all my enquiries. The ladies who cleaned the rooms were always so warm and smiling. When I lost my credit card, the concierge ladies helped me call the shop at Sinchon to confirm that it was there. On the day of departure, I had a really hard time moving my luggage on my own. The staff helped me move the luggage down and even to the KAL bus-stop in front of the hotel. Without them all, the solo trip could have been a lot more tougher. Thank you so much for making this such a memorable stay for me!

Novērtēts 14 decembris 2018
10,0
Izcili
Emily no Singapūra
Ģimene ar maziem bērniem
"Superior" klases divvietīgs numurs (1 gulta) galvenajā spārnā
Uzturējās7 naktis 2018. gada novembris

Great location but Rooms are old”

Great location to walk around main attractions in Seoul....my hubby, myself and 3yo walked to Namdemum, the Palaces, Insadong and of course Myeongdong. Wonderful and friendly staff. Rooms are a bit oldish for the price you pay though.

Novērtēts 07 decembris 2018
8,8
Lieliski
CHAK no Honkonga
Ģimene ar maziem bērniem
"Superior" klases divvietīgs numurs (1 gulta) galvenajā spārnā
Uzturējās3 naktis 2018. gada novembris

Lieliski”

We ordered baby cot but hotel said not allow to put in our room with some funny reason. they claimed tht they emailed agoda but we receive no mail. After all they upgraded us to a room that can put baby cot. Besides that. All good. Good location. Polite staff. Nice environment and clean. We will stay there again if we go S.Korea

Novērtēts 27 novembris 2018
10,0
Izcili
Shlomi no Izraēla
Pāris
"Superior" klases divvietīgs numurs (1 gulta) galvenajā spārnā
Uzturējās2 naktis 2019. gada februāris

Izcili”

great hotel great location

Novērtēts 11 aprīlis 2019
10,0
Izcili
Pumkow no Taizeme
Ģimene ar lielākiem bērniem
Plašs Deluxe klases numurs ar 2 vienvietīgām gultām
Uzturējās4 naktis 2019. gada aprīlis

Perfect”

Everything is so nice here! Worth your money! Don't forget to try french restaurant at the top floor!

Novērtēts 11 aprīlis 2019
8,8
Lieliski
Lauren no Amerikas Savienotās Valstis
Ģimene ar lielākiem bērniem
Savienots numurs
Uzturējās4 naktis 2019. gada aprīlis

Lieliski”

Helpful and friendly staff, excellent location. Some items a bit on the expensive side. Would return for sure!

Novērtēts 09 aprīlis 2019
9,6
Izcili
Mei no Singapūra
Biznesa ceļotājs
"Superior" klases divvietīgs numurs (1 gulta) galvenajā spārnā
Uzturējās2 naktis 2018. gada oktobris

Excellent Service & Convenient”

Hotel is beautiful, the hotel staff were patient and helpful. Location is convenient and accessible to the shopping areas. It was a great stay.

Novērtēts 03 aprīlis 2019
9,2
Izcili
Lina no Singapūra
Pāris
"Superior" klases divvietīgs numurs (1 gulta) galvenajā spārnā
Uzturējās3 naktis 2019. gada marts

Great Location & Beautiful hotel”

Overall clean and comfortable.

Novērtēts 03 aprīlis 2019
8,8
Lieliski
George no Amerikas Savienotās Valstis
Pāris
"Superior" klases divvietīgs numurs (1 gulta) galvenajā spārnā
Uzturējās vienu nakti 2019. gada marts

Central Location”

Close to the Myeong-dong shopping district. This facility is well maintained and staff are very friendly. Will recommend and stay there again - maybe a little longer next time.

Novērtēts 05 marts 2019
10,0
Izcili
Lidia no Indonēzija
Ģimene ar maziem bērniem
"Superior" klases numurs (2 gultas) galvenajā spārnā
Uzturējās5 naktis 2018. gada decembris

Izcili”

great location, easy to go anywhere, staff are nice, great room

Novērtēts 26 februāris 2019
9,2
Izcili
Mei no Austrālija
Pāris
Luksusa divvietīgs numurs (1 gulta) – galvenajā korpusā
Uzturējās5 naktis 2018. gada marts

Spacious and comfortable”

Really appreciated the sitting area for extra space in the room. Everything was adequate but did wish that the swimming pool was available. Other than that, service is top notch! A couple of things are starting to look a bit old, but the room still looks good

Novērtēts 23 marts 2018
8,4
Lieliski
Mei no Austrālija
Grupa
Uzturējās5 naktis 2018. gada marts

Comfortable stay”

Have always heard good things about Lotte and decided to stay there this time with the family. We were group of 3. The extra bed is not the most comfortable bed- so would have preferred if they had 3 singles instead. Nonetheless, everything else was great. Do swing by for a drink at the lounge at night because the view of the waterfall cascading whilst having live music is a brilliant way to end the night

Novērtēts 23 marts 2018
9,6
Izcili
Angie no Amerikas Savienotās Valstis
Solo ceļotājs
"Superior" klases numurs (2 gultas) galvenajā spārnā
Uzturējās2 naktis 2018. gada marts

Great location, great staff, and great amenities ”

Loved my stay at Lotte Hotel Seoul. Rooms were well appointed and spacious. Room service was fast and tasty. Loved the dinner buffet at La Seine so much I went two nights in a row. Really enjoyed the Lobby Bar as well. I spent more on food and wine than the room but would gladly do it again on my next trip to Seoul.

Novērtēts 20 marts 2018
9,2
Izcili
Ankush no Honkonga
Solo ceļotājs
"Superior" klases divvietīgs numurs (1 gulta) galvenajā spārnā
Uzturējās5 naktis 2018. gada marts

Comfortable hotel, convenient location”

Convenient location - 2mins walk to the main Myeongdong area, 10mins to the Cheonggyecheon stream, and a subway stop right around the corner. The mall next door has a foodcourt in the basement (opened over the day). Room - spacious, clean with all the usual amenities. Staff was helpful and very polite. Gym - huge for hotel standards with plenty of equipment (I guess that could be as it functions as a general fitness centre too, though was only open to hotel guests during my stay cos of renovations happening for the pool). In any case was clean and very well equipped to get a proper workout.

Novērtēts 15 marts 2018
9,2
Izcili
Sazilah no Singapūra
Pāris
"Superior" klases numurs (2 gultas) galvenajā spārnā
Uzturējās vienu nakti 2017. gada decembris

Good stay”

Stayed here for one night during winter. Loved the fact that you could adjust the temperature unlike some hotels which just turns off the central aircon because it is winter. Everything was clean, although the room was alil small. But it was just nice for 2 people. Location is near to myeongdong and the subway.

Novērtēts 14 marts 2018
9,6
Izcili
Siew no Singapūra
Pāris
"Superior" klases numurs (2 gultas) galvenajā spārnā
Uzturējās4 naktis 2018. gada marts

Location”

Location of Lotte Hotel Seoul is just a short distant walk to Myeongdong, where you can buy and eat anything popular in Seoul. There are two metro stations accessible to almost every popular spots in Seoul.

Novērtēts 08 marts 2018
10,0
Izcili
atikah no Malaizija
Grupa
Trīsvietīgs numurs ar 2 vienvietīgām gultām un 1 papildu gultu
Uzturējās3 naktis 2018. gada februāris

location!”

love the location.next to lotte duty free.myeongdong is just a stone throw.easy access.to inceon airport u just need to wait infront of the hotel.buy the ticket at reception and u are done.love everything bout the hotel.the staff is amazing.

Novērtēts 23 februāris 2018
8,8
Lieliski
Hazel no Singapūra
Biznesa ceļotājs
Uzturējās7 naktis 2017. gada septembris

Rooms a bit tired”

The bed is very comfortable, adequate pillows and the room service was efficient. From check-in to check-out, the staff were polite and eager to assist. However, the pool is a lot smaller than it looks in the pictures.

Novērtēts 17 janvāris 2018
10,0
Izcili
Selfia no Indonēzija
Ģimene ar maziem bērniem
Trīsvietīgs numurs ar 2 vienvietīgām gultām un 1 papildu gultu
Uzturējās vienu nakti 2018. gada janvāris

Very strategic location with prime services”

I spent 2 nights and this is not the first time we spent time in this hotel. The hotel has a variety of services such as premium shoping center, prime restaurants, access directly to subway which easily accessible for foreigners and also closeby to shoping areas and street foods. The services in hotel also superb, the staff very friendly and willing to help us with smiles

Novērtēts 09 janvāris 2018
10,0
Izcili
craig no Apvienotā Karaliste
Pāris
Kluba luksusa divvietīgs numurs (1 gulta) galvenajā spārnā
Uzturējās2 naktis 2017. gada decembris

Nicely located close to the metro and shopping”

Yet again, this hotel continued to impress with excellent service, staff and high quality food. The room was spacious and very clean. The club was excellent in the lay out and the staff helpful and friendly. The hotel was close to one shopping area which was less then 10mins walk. IF you are a smoker, unfortunately, you will need to find the dedicated smoking area (non hotel based) near to the Metro entrance, which is a couple minutes walk outside of the hotel main entrance. Overall very impressed with the hotel.

Novērtēts 09 janvāris 2018
10,0
Izcili
vincent no Singapūra
Ģimene ar lielākiem bērniem
"Superior" klases numurs (2 gultas) galvenajā spārnā
Uzturējās7 naktis 2017. gada decembris

Seoul trip Dec 2017”

Pros a) well located walking distance to Meong Dong shopping area, subway station and convenience stores like GS25 and Seven Eleven b) hotel staff are great and warm c) very clean room and hi-tech master control console Cons a) Early closing time 2000hrs of Lotte department store and internal food court

Novērtēts 14 decembris 2017
10,0
Izcili
Hye no Dienvidkoreja
Pāris
"Superior" klases divvietīgs numurs (1 gulta) galvenajā spārnā
Uzturējās4 naktis 2017. gada oktobris

Great location, greater staffs”

Location cannot be better than this. Staffs are superb~ I left personal belongings in the room, housekeeping staffs kept them well then handover to my family member who lives in Seoul as I requested to the hotel. It was great ~ Two thumbs up! !

Novērtēts 06 oktobris 2017
8,8
Lieliski
Helmut no Vācija
Biznesa ceļotājs
Uzturējās vienu nakti 2017. gada septembris

Perfect location, basically good service, but some minuses as well”

Location: perfect central location near the city hall - but there are several other hotels with similar good location Check-in: slow, taking too long time Room: different design than usual rooms of 5-star hotels, but rooms are small Service: Basically very good, but many of the staff speak insufficient English, e.g. reception, concierge Prices: Room prices are are high, all extras are overprized Check-out: an endless story, slow, takes too much time. Receptionist did not even show the invoice for checking, just mentioned the amount to pay, and would have not used the blocked amount from the credit card, if I would not have insisted. Summary: Could be a perfect hotel but needs to improve several of the service factors.

Novērtēts 21 septembris 2017
8,8
Lieliski
Jason no Singapūra
Biznesa ceļotājs
Uzturējās3 naktis 2017. gada maijs

Location”

City centric dwellers will like this place. It's 5min walking distance to one of the popular busy Myeondong street, where Korean cosmetics are aplenty. The hotel is right beside the mall, which is very convenient

Novērtēts 17 septembris 2017
9,6
Izcili
YENNY no Indonēzija
Pāris
Luksusa divvietīgs numurs (1 gulta) – galvenajā korpusā
Uzturējās2 naktis 2017. gada maijs

great location, spacious room..”

stay in main building, great location near subway n myeongdong market. near kal limousine bus, easy to go to airport. staff very helpful. the weird thing is the house keeping when make up my room, she replace comb n toothbrush with new one but didn't replace shampoo n shower gel after i use it.... but after all, will stay again in lotte hotel....

Novērtēts 25 maijs 2017
10,0
Izcili
Meng no Singapūra
Pāris
Uzturējās3 naktis 2016. gada decembris

Definitely a must-try!”

Not for the budget-strapped. It was a pleasurable stay and the room was spacious and very comfortable. Location was ideal with the mall just below, Starbucks across the street and the airport bus runs through the front of the hotel. English speaking staff as well.

Novērtēts 20 februāris 2017
9,2
Izcili
YVETTE no Amerikas Savienotās Valstis
Pāris
Numurs, kas tobrīd viesnīcā pieejams - numurs Type Not guaranteed
Uzturējās vienu nakti 2016. gada decembris

This Made a difference in our vacation.”

This is our 1st Lotte hotel experience, even though I've heard about this big local brand before. First, we were upgraded to a much bigger room, after we discovered a water leak in the room within 10 mins of walking in. (I doubt giving upgrades happen frequently though, so call it a blessing in disguise). The room was rather basic & small in the Main building, but the upgrade to the New Wing was modern, spacious with ample glass windows, natural light and city views. This was a pleasant surprise. The service was prompt and attentive. Molton Brown toiletries provided with glass shower & tub. Very clean. No molds to be found. (I'm a freak about this when it comes to bathrooms). High water pressure. The Concierge was very helpful, as far as airport transportation option. Free wi-fi..as well as access to the gym, sauna, jaccuzi & steam room. Some hotels charge extra for this, so that was nice. It was a really nice facility with locker rooms, which is set up like an onsen style. We were able to access this after our check-out, while we waited for our midnight flight. Some hotels are quite calculating about this. More importantly, there is an amazing gourmet quality Food Hall/Court & grocery store & department store downstairs, which makes it even more enjoyable and pleasant. The metro is just outside the hotel, and so are the pedestrian streets of Myeongdong. From a location, service and luxury perspective, this hotel ticks all the boxes. Highly recommend.

Novērtēts 02 janvāris 2017
8,4
Lieliski
Minh no Vjetnama
Ģimene ar lielākiem bērniem
Trīsvietīgs numurs ar 2 vienvietīgām gultām un 1 papildu gultu
Uzturējās7 naktis 2016. gada decembris

Very good stay”

Best staff services. Good location. Only 10 minutes to Myeongdong or to Daeksugung in the other direction. Connected to Lotte Department Store and Lotte Young. Airport bus drop off and pick up right in front of the hotel.

Novērtēts 30 decembris 2016
10,0
Izcili
justin no Malaizija
Grupa
"Superior" klases divvietīgs numurs (1 gulta) galvenajā spārnā
Uzturējās2 naktis 2016. gada decembris

beautiful experience”

stayed here previously in the old wing but the new wing is even more impressive,Couldn't ask for more.The staff are really helpful and friendly.will definitely recommend this hotel to frens and family.

Novērtēts 25 decembris 2016
10,0
Izcili
Choo no Kanāda
Ģimene ar maziem bērniem
Luksusa numurs (2 gultas) galvenajā spārnā
Uzturējās4 naktis 2016. gada jūlijs

Best Hotel in Seoul”

Nothing can go wrong with Lotte hotel in Myngdong. This is my family's favorite hotel in Seoul. The Spa and fitness facility is probably the best one in Seoul. The food is great and you have so many choices around hotel. As I said, nothing can go wrong with this hotel.

Novērtēts 10 decembris 2016
9,2
Izcili
Aileen no Apvienotā Karaliste
Ģimene ar maziem bērniem
Uzturējās vienu nakti 2016. gada novembris

Great location”

Hotel is linked to Lotte department store. Don't even need to go out in the cold, just take the escalator down to the basement and you're in the department store! Staff is excellent and very professional. Definitely will stay here again.

Novērtēts 07 decembris 2016
8,8
Lieliski
Aileen no Apvienotā Karaliste
Ģimene ar maziem bērniem
"Superior" klases numurs (2 gultas) galvenajā spārnā
Uzturējās vienu nakti 2016. gada novembris

Excellent 5 star hotel”

Lotte hotel's location is excellent for shopping as it's in the heart of Myeongdong. The airport limosine bus is also conveniently located outside the hotel. Guests can wait for the bus at the shelter of the hotel instead of standing by the sidewalk in the cold. The staff in the hotel is excellent too- polite friendly and helpful. The staff who assisted us at the check in counter is highly commendable. I was very happy with her service. Will definitely stay here again.

Novērtēts 26 novembris 2016
10,0
Izcili
CELESTE no Filipīnas
Ģimene ar maziem bērniem
"Superior" klases numurs (2 gultas) galvenajā spārnā
Uzturējās vienu nakti 2016. gada novembris

Value for money, great location”

Stayed for 4 nights, and extended one more night! The hotel staff were all very professional and were always ready to extend a helping had to assist us. I stayed at the property with my 3 daughters and the staff always had a smile ready. Breakfast choices were plenty and delicious. Housekeeping and room service staff attended to our needs very quickly. Just across the hustle and bustle of Myeongdong. Will definitely be back!

Novērtēts 13 novembris 2016
9,6
Izcili
Kim no Singapūra
Pāris
"Superior" klases divvietīgs numurs (1 gulta) galvenajā spārnā
Uzturējās3 naktis 2016. gada septembris

My vote of Best hotel Seoul downtown”

I think this hotel should be one of the best hotels in downtown Seoul. The service is fantastic and so are the rooms and facility. Access to the subway is about 100 steps away either near the hotel Lobby or via Lotte Dept Store which is also linked to the hotel. We had a surprised upgrade of a deluxe room in the new wing and our 3 night stay was fantastic. Shopping at Myeong Dong is 5 mins walk offering fantastic food and huge variety of shops. The airport bus is also located just outside the hotel, we booked the hotel car and the service at the airport provided as part of the service on check in services is superb. Kudos to Lotte World. I will be back.

Novērtēts 28 septembris 2016
9,6
Izcili
LAM no Honkonga
Ģimene ar maziem bērniem
"Superior" klases divvietīgs numurs (1 gulta) galvenajā spārnā
Uzturējās3 naktis 2016. gada marts

Staff is attentive, caring, and courteous.”

Great experience at the Lotte Hotel especially the staff. They are polite, courteous, and very attention to details. All of speak great English too! We feel warm and welcomed. Will definitely stay there again!

Novērtēts 28 marts 2016
10,0
Izcili
Yih no Singapūra
Pāris
"Superior" klases divvietīgs numurs (1 gulta) galvenajā spārnā
Uzturējās3 naktis 2015. gada decembris

Room on level 27 is Lotte standard that we expect”

Location, service, comfort

Returned to stay, this time on level 27. Splendid view of southwest, can view beautiful winter sunset and Namsan Tower from the room. Room has modern furnishing as we expected from original experiences. Toilet has the new look. Even toiletries are Molten Brown. Location is fantastic. Spoilt for choice within walking distance for all sorts of shopping and food experiences.

Novērtēts 24 decembris 2015
8,0
Lieliski
Yih no Singapūra
Pāris
"Superior" klases divvietīgs numurs (1 gulta) galvenajā spārnā
Uzturējās2 naktis 2015. gada decembris

Room on level 20 is substandard”

Location, Service, Comfort

We have stayed at this hotel several times over the past 5 years. However, this was the first time we got a room on low level. The room was old and not as well furbished as those on higher levels. The toilet looked dated and even the toiletries were "brandless" compared Molten Brown from our previous experiences. Why so double standard? (Pls see my other review as I returned a few days later)

Novērtēts 24 decembris 2015