580 m no pludmales
Bezmaksas WiFi visos numuros
|Attālums līdz pilsētas centram||1.0 km|
|Tuvākā lidosta||Cat Bi International Airport (HPH)|
|Attālums līdz lidostai||36,0 km|
Kad esat Halona, Jūs jutīsieties kā mājās Novotel Ha Long Bay Hotel, kurš piedāvā kvalitatīvas naktsmājas un lieliskus pakalpojumus. Viesnīca atrodas ne pārāk tālu no pilsētas centra: tikai 1.0 km attālumā, un tikšana līdz lidostai parasti tas aizņem apmēram 180 minūtes. Šī modernā viesnīca atrodas netālu no pilsētas ievērojamākajām vietām, piemēram, Bai Chay pludmale, Bai Chay tūristu piestātne , Bai Chay tilts.
Piedāvājot viesnīcas viesiem augstākās kvalitātes pakalpojumus un pilnu servisu, Novotel Ha Long Bay Hotel nodrošina Jūsu uzturēšanos tik komfortablu, cik vien iespējams. Viesnīcas viesi var izbaudīt tādas iespējas kā 24 stundu pakalpojumi numurā, bezmaksas Wi-Fi visos numuros, 24 stundu apsardze, ikdienas uzkopšana, dāvanu/suvenīru veikals.
Piedzīvojiet augstas kvalitātes numuriņu iespējas, ieskaitot plakanekrāna TV, piekļuve bezvadu internetam (bez maksas), nesmēķētāju numuri, gaisa kondicionēšana, apkure, kas palīdzētu viesiem atjaunot spēkus pēc garas dienas. Visu dienu Jūs varat baudīt relaksējošu atmosfēru karstais baseins (hot tub), fitnesa centrs, atklāts baseins, spa, masāža. Atklājiet profesionālus saderināšanās pakalpojumus un plašu iespēju klāstu Novotel Ha Long Bay Hotel.
Bērni un papildu gultas
Papildu gultu pieejamība ir atkarīga no izvēlētā numura, lūdzu, iepazīstieties ar konkrētā numura vietu skaitu.
Minimālais viesu vecums ir: 4 gadi.
Bērni no 4 līdz 15 gadiem [ietverot]
Apmetieties par brīvu, ja izmantojiet jau esošās gultas.
Ja jums nepieciešama papildgulta, par to jāmaksā atsevišķi.
Viesi, kas ir 16 gadu(-s) veci un vecāki, tiek uzskatīti par pieaugušajiem
Jāizmanto papildgulta, par kuru jāmaksā atsevišķi.
Parādīt atsauksmes, kurās pieminēts
Bathroom facilities should be improved”
Check in was a breeze. Lobby , walk way were all clean and neat and smell good. However once we arrive to our room there is this weird stench from bath room. Looks clean but just that weird smell. Request for room change, but was told I had to top up $ in order for a room change. The hose connecting the shower head was defective too and not replaced. Staff were polite and friendly too during our stay. Overall facilities should be looked into and improved on.
Customer service is good”
Location so far so good. Upgraded my room to sea view but end up only can see a little bit of sea. Most of the view is under construction. Wasted. But room is really big! Customer service is good, they able to suggest us some restaurant, attraction and arrange for bike and taxi.
Lovely Halong Hotel”
Great stay, friendly staff, good location walking distance from the downtown area. Quite a bit of construction going on around the hotel, but seems that there is quite a bit of construction taking place everywhere in Halong. Overall would definitely stay here again if going back to Halong.
The hotel was clean, at a good location, the staff was polite and friendly, everyone spoke English, all the facilities at the hotel and their tours were very good.
Value for the price”
Located at the Tourist Area where you can find lots of seafood and local delicacies around your hotel. There is also a coffee house right infront the hotel.
Dear Camilee, Thank you so much for taking the time to share such a wonderful review ! We are particularly happy to read how much you enjoyed your stay when it comes to our location as well as the ambience. The coffee shop which is situated in front of our proper is really a remarkable point so as to make our place more beautiful and sparkling. Your satisfaction is our best reward to continuously offer the best quality of service to each traveler. We are looking forward to the pleasure of welcoming you again ! Warm regards, Pham Viet Anh Guest Experience Executive Novotel Ha Long Bay
The facilities were brilliant - from the food (breakfast and diner) to the room (especially the sea view) to the friendly and helpful staff. The only downside is the groups of Korean tourists that forget - or do not care - that they are not in South Korea. From spitting on the pool deck, touching the food with their hands and then putting it back at the breakfast buffet, vomiting in the lobby, pushing customers in the elevators, etc. Typical Korean culture - "Sparkling!"
Dear Rick, Thank you for choosing Novotel Ha Long Bay as your accommodation choice during your recent visit to Ha Long Bay. We are delighted to learn that you liked our room facilities, breakfast and dinner. Your appreciation on the friendliness and assistance of our staff will serve as an encouragement for us to keep up the good work. Besides that, we are sorry for any inconvenience caused to you as you mentioned above. We are trying the best to minimize the affection to individual guest. Thank you again for your feedback and we look forward to welcoming you back soon. Sincerely, The Novotel Ha Long Bay team
Clean, spacious, quiet”
The only hotel around that has a reputable name under it. In this derelict & dead city, you'd want to at least have a nice hotel where you'll probably end up spending most if not all of your time in. The pool was a sad container of water overlooking debris, but the room was pretty neat with ample space for both bedroom & bathroom areas. Particularly impressed with the duo-framed door & swivel TV stand. Also the coconut ice coffee was the bomb diggity 10/10 would stay again for that
Tan's family from Vietnam”
All staff were very nice & helpful so we had beautiful memories here.
+ Staffs are friendly. + Price is ok, while all Hotel in Halong Bay is very expensive to compare with other province in the same country + The room design and facilities are good, except only the air conditioner (it took like 45 or 60 mins to make the room cold down) as my room has sea view and it was sunny. + The location is not in the center of the city. It takes about 5,6 km to go to the center of the City. But Ha Long Bay City area is small, so 5,6km means far. Possibly i will come back next time.
We loved the service at this hotel. We had a beautiful room that had a lovely view.”
The hotel itself, staff and location was good. The drawback was the construction that was happening across the street. Developing a gigantic water park across the street was not a good decision by the community of Ha Long Bay. The Novatel is in the middle of this development. Everything else that the hotel had to offer was great. We would stay there again.
Dear Katherine, We thank you very much for choosing to stay with us and taking time to share your feedback here. It is great to learn that our service, staff delighted you. Besides that, we are sorry for any inconvenience caused to you by the construction. Your kind understanding that Novotel is in the middle of development is much appreciated. It would be a pleasure to welcome you back and be of service to you again soon. Sincerely and wish you safe travels, The Hotel Management Team
Excellent hotel and a very comfortable stay. We were only there for one night after touring Halong Bay and had a pleasant stay. The hotel was very good value for money. There is extensive construction works being undertaken in the sourounding areas which unfortunately ruined what otherwise would have been a phenomenal view of the bay and pool. Excellent breakfast and staff.
Dear Javed, We very much appreciate your comments regarding your stay at the Novotel Ha Long Bay. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Besides that we apologize for any inconvenience caused by construction works as it is granted in the area for tourism development. We hope to have your kind understanding on this. Once again, thank you for your positive comments and we look forward to another opportunity to host you at our property. Best regards, The Hotel Management Team
All the staff were very friendly!
Safe for solo traveler ”
View from my room was perfect You can see halong bay
One of the best hotel in Halong bay”
I love this hotel because of the high standard service quality as well as the friendly staff. Food is also delicious.
Great Hotel - Bad Surroundings”
The hotel was one of the best during our Vietnam trip. But we and also the hotel had/has bad luck because the once good hotel situation turned into one massive construction site. Pool, rooms and food at the hotel are very good. When we arrived we were repeatedly suggested to upgrade our room to one with balcony - which was completely useless due to mentioned landscape. Furthermore one employee told us where to find the next beach, so we walked and walked without finding anything. Coming back, she told us it’s in the other direction. But this beach was closed because of the construction site anyway. Staff doesn’t seem to know much about the city they work in..
i booked 3 superior rooms with ocean view but the view actually is very disapointed, the picture with the ocean view in agoda is photoshoped, it doesn't look like that in reality. it's fake view. The beach is very far from the hotel and we even dont want to look outside because there are alot of construction sites infront of the hotel Anw, the pool and the bar are quite convinient, but we have to drive a bit far to Tuan Chau beach because Bai Chay beach is not good Will not come back.
Image quality of in-room cable TV, and wifi signal strength should be improved.
Very nice hotel”
Clean, nice hotel
Dear Chan, Thank you for sharing your feeling regarding your recent stay at Novotel Ha Long Bay. It is our great pleasure to read your lovely compliments to our hotel. This will serve as an encouragement to us as we always strive to provide superior service to every client. Many thanks again for your feedback and we look forward to be of service to you very soon. Sincerely, The Hotel Management Team
A good hotel for a good holiday”
Happy with everything at Novotel, will be back later
Dear Jan, Thank you for taking time to share your feedback regarding your experience at Novotel Ha Long Bay. We are glad to learn that you had an enjoyable stay with us. It is our pleasure to welcome you back very soon. Sincerely, The hotel management team
Great locaation. Nice Staff”
Very good breakfast. Accor plus card will bring you more benefit.
Dear Hong, Thank you for taking the time to share your feedback regarding your stay with us. We are delighted to know that you enjoyed our breakfast and Accor plus benefit. We strive to provide exceptional service, indeed your feedback is your exceedingly important to us. Rest assured that we will certainly share your generous words of praise with our colleagues who will be very motivated. We are looking forward to being at your service again on your next journey soon. Sincerely, The Hotel Management Team
Novotel Ha Long Bay Hotel