PARKROYAL Penang Resort
Bezmaksas Wi-Fi
2018

PARKROYAL Penang Resort

Batu Ferringhi Beach, Batuferingi, Penenga, Malaizija, 11100
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"Superior" klases numurs - Guļamistaba PARKROYAL Penang Resort
"Superior" klases numurs - Guļamistaba
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    Vestabils PARKROYAL Penang Resort
    Viesnīcas interjers PARKROYAL Penang Resort
    Viesnīcas interjers PARKROYAL Penang Resort
    Suite numurs PARKROYAL Penang Resort
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    Viesnīcas āriene PARKROYAL Penang Resort

    Viesu atsauksmes

    8,4
    Fantastiski
    /10
    ( 4972 atsauksmes)Skatiet, ko viesi teikuši
    8,7
    Lielisks aprīkojums
    95% ieteiktu draugam

    Naktsmītnes labumi

    Iespējas, ka Jums patiks

    • Lidostas transfērs

    • 100 m no pludmales

    • Valūtas maiņa

    • Bezmaksas WiFi visos numuros

    Fantastiski
    Atrašanās vieta
    8,7
    KARTĒ
    Lieliska vieta - 100 m no pludmales
    Tuvumā
    Populārs
  • Yahong Art Gallery230 m
  • Bora Bora by Sunset360 m
  • Batu Ferringhi Sidewalk Bazaar360 m
  • Batu Ferringhi Beach430 m
  • Raz Kashmir Crafts1,13 km
  • Batu Feringghi Nakts Tirgus1,43 km
  • Moonlight Bay Beach1,95 km
  • Penang Tropical Spice Garden2,06 km
  • Tropisko garšvielu dārzs2,15 km
  • Miami Beach2,47 km
  • Šī ir augsti pieprasīta naktsmītne!

    Rezervēts 68 reizes kopš vakardienas | 8 cilvēki šobrīd skatās šo viesnīcu

    Atbilstība cenai:8,0
    Attālums līdz pilsētas centram12KM
    Vietas vērtējums8,7
    Tuvākā lidostaPenang International Airport (PEN)
    Attālums līdz lidostai20,0 km
    Numuru veidi
    8,3
    Lieliski
    Numura komforts un kvalitāte
    Suite numurs (Suite)
    Suite numurs (Suite)
    ...
    • Numura lielums: 40 m²/431 k...
    • Balkons/terase
    Norādīt datumus, lai redzētu cenas
    "Lanai suite" numurs (Lanai Suite)
    "Lanai suite" numurs (Lanai Suite)
    ...
    • Numura lielums: 48 m²/517 k...
    • Skats: Okeāns
    • 1 King izmēra gulta
    Norādīt datumus, lai redzētu cenas
    Premier klases Suite numurs ar King izmēra gultu, ar jūras skatu (Premier Sea View King Suite)
    Premier klases Suite numurs ar King izmēra gultu, ar jūras skatu (Premier Sea View King Suite)
    ...
    • Numura lielums: 60 m²/646 k...
    • Skats: Jūra
    • 1 King izmēra gulta
    Norādīt datumus, lai redzētu cenas
    Premier klases numurs ar 2 vienvietīgām gultām, ar jūras skatu (Premier Sea View Twin Room)
    Premier klases numurs ar 2 vienvietīgām gultām, ar jūras skatu (Premier Sea View Twin Room)
    ...
    • Numura lielums: 35 m²/377 k...
    • Skats: Jūra
    • 2 vienvietīgas gultas
    Norādīt datumus, lai redzētu cenas
    "Superior" klases numurs (Superior)
    "Superior" klases numurs (Superior)
    ...
    • Numura lielums: 23 m²/248 k...
    • Skats: Kalns
    • 2 vienvietīgas gultas
    Norādīt datumus, lai redzētu cenas
    Deluxe klases divvietīgs (Twin) numurs (Deluxe Twin)
    Deluxe klases divvietīgs (Twin) numurs (Deluxe Twin)
    ...
    • Numura lielums: 28 m²/301 k...
    • Skats: Daba
    • 2 vienvietīgas gultas
    Norādīt datumus, lai redzētu cenas
    Ģimenes ēka ar 1 guļamistabām, ar jūras skatu (1-Bedroom Family Sea View)
    Ģimenes ēka ar 1 guļamistabām, ar jūras skatu (1-Bedroom Family Sea View)
    ...
    • Numura lielums: 38 m²/409 k...
    • Skats: Jūra (daļējs skats)
    • 1 vienvietīga gulta un 1 Ki...
    Norādīt datumus, lai redzētu cenas
    Premier Double Suite with Sea View
    Premier Double Suite with Sea View
    ...
    • Numura lielums: 60 m²/646 k...
    • Balkons/terase
    • 1 Queen izmēra gulta
    Norādīt datumus, lai redzētu cenas
    Ģimenes ēka ar 2 guļamistabām, ar jūras skatu (2-Bedroom Family Sea View)
    Ģimenes ēka ar 2 guļamistabām, ar jūras skatu (2-Bedroom Family Sea View)
    ...
    • Numura lielums: 40 m²/431 k...
    • Skats: Jūra
    • 2 vienvietīgas gultas un 1 ...
    Norādīt datumus, lai redzētu cenas
    Premier klases Suite numurs ar 2 vienvietīgām gultām, ar jūras skatu (Premier Sea View Twin Suite)
    Premier klases Suite numurs ar 2 vienvietīgām gultām, ar jūras skatu (Premier Sea View Twin Suite)
    ...
    • Numura lielums: 60 m²/646 k...
    • Skats: Jūra
    • 2 vienvietīgas gultas
    Norādīt datumus, lai redzētu cenas
    Vai par PARKROYAL Penang Resort Jums radies jautājums?
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    Attālumi un nepieciešamais

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    Svarīgs paziņojums

    No 2017.gada 1.septembra saskaņā ar Malaizijas valdības pieprasījumu, viesi, kas nav Malaizijas pilsoņi vai ilgtermiņa/pastāvīgi Malaizijas rezidenti, tiks aplikti ar tūrisma nodokli 10 MYR apmērā par numuru par nakti. Lūdzu, ņemiet vērā, ka šīs izmaiņas nodokļu sistēmā nozīmē, ka nodokļi būs jāmaksā papildus, izrakstoties no naktmītnes.

    Jaunākie klientu komentāri

    Agoda atsauksmes (4972)Booking.com atsauksmes (2484)
    Viesnīcas stāvoklis/tīrība:8,5
    Iespējas8,7
    Atrašanās vieta8,7
    Numurs komforts un kvalitāte8,3
    Pakalpojumi8,5
    Atbilstība cenai:8,0
    Sniedz pārbaudīti viesi no Agoda
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    Visi ceļotāju tipi (4972)
    Visi numuru veidi

    Parādīt atsauksmes, kurās pieminēts 

    Parāda 3773 pārbaudītu viesu komentārus
    12345
    8,0
    Fantastiski
    susan
    Solo ceļotājs
    "Superior" klases numurs
    Uzturējās vienu nakti 2019. gada marts
    Everything was good but breakfast quality needs improvement”
    Loved the hotel but felt needs new chef. Breatfast nasi lemak, murtabak and chicken curry disappointing. Pineapple was not ripe and ready for eating, watermelon was tasteless. Kitchen should find better fruit supplier.
    Novērtēts 05 marts 2019
    Hi susan, Thank you for sharing this and taking time to post your feedback online. Your comment about the standard of the breakfast will be shared with the Chef to look into for improvement. Thank you for bringing this to my attention. I truly value the opinion of our guests that helps us to continually improve to deliver excellent service. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager
    Atbildēti 21 marts 2019
    PARKROYAL Penang Resort
    8,8
    Fantastiski
    Kathryn no Malaizija
    Pāris
    Deluxe klases numurs, ar King izmēra gultu
    Uzturējās7 naktis 2019. gada februāris
    Lovely hotel, well maintained, Modern and Great locatIon. ”
    Only one negative and that's all over Penang, Taxi drivers are rude and rip people off. Learn to catch the bus for 3 rm. The bus stop is out the front of hotel and takes you down to George town. In George town use the free cat bus. And download Grab.
    Novērtēts 25 februāris 2019
    Hi Kathryn, Thank you for staying with us and delighted that you had an excellent time. I am glad the team looked after you and we have met your expectations. I am sorry to hear about taxi drivers. We truly value the opinion of our guests. It helps us to strive to further improve. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager
    Atbildēti 28 februāris 2019
    PARKROYAL Penang Resort
    3,2
    LIM no Singapūra
    Grupa
    Ģimenes ēka ar 2 guļamistabām, ar jūras skatu
    Uzturējās2 naktis 2019. gada marts
    RE: Cleaniless of the room was quite dissapointing ”
    Cons (dissapointed with the stay) - Infested with snail in the garden at night - Only one toilet for a group (no doors) no privacy - sofa and floor was very sandy fill with stones and sand - room was very dim not what is seen from picture - hotel far from georgetown (30mins drive at least) Pros - big lobby & room
    Novērtēts 04 marts 2019
    Hi LIM, Thank you for sharing your stay with us. I would like to profusely apologize for the unpleasant experience about the cleanliness of your room which will be conveyed to the Executive Housekeeper to look into for improvement. I am sorry for this and thank you for letting us know. Your comments mean a lot to us all. It really helps us to continue strive to improve. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager
    Atbildēti 31 marts 2019
    PARKROYAL Penang Resort
    10,0
    Izcili
    Callum no Apvienotā Karaliste
    Ģimene ar lielākiem bērniem
    "Superior" klases numurs
    Uzturējās3 naktis 2019. gada janvāris
    Couldn't Fault This Hotel”
    Beautiful hotel with beautiful surroundings. Cannot fault the staff at all here, all are so friendly and would do anything for you. Hotel is not too busy and it's nice and calm outside. Breakfast was amazing, literally had anything and everything you could want. Night market and various restaurants are just outside resort if you venture out. Room was very large with a great view over the sea. Bathroom and amenities all very nice. Would definitely recommend this hotel.
    Novērtēts 03 marts 2019
    Hi Callum, Thank you for sharing your stay and compliments about our service, team and resort. I am pleased to know you had an excellent time and enjoyed the food, room and amenities. Good to know you like our location near to the night market. Thank you again for staying with us and your kind recommendation. We hope for your return. Kind regards. Ed Edward Kollmer General Manager
    Atbildēti 21 marts 2019
    PARKROYAL Penang Resort
    10,0
    Izcili
    Fazian no Malaizija
    Ģimene ar maziem bērniem
    Ģimenes ēka ar 2 guļamistabām, ar jūras skatu
    Uzturējās vienu nakti 2019. gada februāris
    Really recommeded..really nice serene. My family love it so much..having good breakfast. ”
    Only one i really not satisfied. Customer service who picking up the call. Really rude. No proper end conversation.just put it down. I really upset, is it because im local guest? Glad, your check in counter staff very helpful..
    Novērtēts 20 februāris 2019
    Hi Fazian, Thank you for sharing this. Your comment about the customer service who picked up your call will be looked into to improve. Your kind rating and review will be shared with the entire team. I am sure they will be happy. We hope to have the pleasure to welcome you and your family back again soon. Kind regards. Ed Edward Kollmer General Manager
    Atbildēti 25 februāris 2019
    PARKROYAL Penang Resort
    8,4
    Fantastiski
    Natalie no Apvienotā Karaliste
    Pāris
    "Superior" klases numurs
    Uzturējās3 naktis 2019. gada februāris
    Pleasant stay”
    Hotel was just want we wanted to unwind from a busy day of site seeing. It’s got a great pool and is right on the beach, although the sea isn’t great. There are lots of local restaurant close by but it is quite a way from Georgetown which is where we spent most of our time but that didn’t bother us. Use Grab to get around as it’s cheaper then usual taxi’s (the hotel staff advised us to do this). Overall really good stay and would highly recommend.
    Novērtēts 08 februāris 2019
    Hi Natalie, Thank you for sharing this and positive thoughts about our team and resort as well as the service. Great to know you like our pool and location and you had an overall good stay. I truly appreciate the review from our guests. It really helps us to continually improve to deliver excellent service. Thank you again for staying with us. We look forward to your return. Kind regards. Ed Edward Kollmer General Manager
    Atbildēti 25 februāris 2019
    PARKROYAL Penang Resort
    9,2
    Izcili
    MAURICIO no Malaizija
    Ģimene ar maziem bērniem
    Ģimenes ēka ar 2 guļamistabām, ar jūras skatu
    Uzturējās vienu nakti 2019. gada februāris
    Very relaxing stay!!!”
    I think the hotel has been renovated, we stayed at 2 Bedrooms Sea View, the room is big and modern with 2 baths. The hotel facilities are very nice with separated pool for children. The staff is very kindly and helpfull. We definetly want to return. .
    Novērtēts 07 februāris 2019
    Hi MAURICIO, Thank you for taking time to share your excellent stay with us. It is a pleasure to know you like our room and facilities. Great to know the team has delivered a helpful and excellent service. Your kind review will be shared with the entire team. We hope to have the pleasure to welcome you back for another memorable stay. Kind regards. Ed Edward Kollmer General Manager
    Atbildēti 25 februāris 2019
    PARKROYAL Penang Resort
    10,0
    Izcili
    AW no Malaizija
    Solo ceļotājs
    "Superior" klases numurs
    Uzturējās2 naktis 2019. gada februāris
    Im Amazed”
    All good, i had a good relaxed stay just like why i wanted to come to Penang for..
    Novērtēts 03 marts 2019
    Hi AW, Thank you for sharing your stay and compliments about our service, team and resort. It is good to know you had an excellent and relaxing time and the service extended has met your expectations. Your comments mean a lot to us all. It really helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us. We hope for your return. Kind regards. Ed Edward Kollmer General Manager
    Atbildēti 21 marts 2019
    PARKROYAL Penang Resort
    10,0
    Izcili
    Lydia
    Pāris
    Deluxe klases numurs, ar King izmēra gultu
    Uzturējās vienu nakti 2019. gada februāris
    Amazing lovely resort with stellar staff!”
    I LOVED LOVED LOVED staying here!! The staff are so so friendly and make you so welcome. I can't wait to come back! The resort is amazing and gorgeous - the facilities are spic and span, the pool is crystal clear and there is a fun kids pool with 2 giant slides (one is intermediate and one is advanced aka super fast)! There is a pristine beach with an amazing sunset view right in your backyard - all you have to do is take the lift to the lobby from your room, walk through the lobby and the pool/park area, and voila - in less than 5 mins you're at the beautiful beach! Although Batu Ferringhi is a ways away from Georgetown, it was super easy to get a Grab. The ride can be a little pricey (about 30rm maybe) but Georgetown is well worth a day trip. Oh and the bed is one of the best I've ever slept in. It was huge (two super single beds joined together), the linens were super soft and clean, and the comforter so plush. I miss it already. A GREAT choice!!
    Novērtēts 27 februāris 2019
    Hi Lydia, Thank you for sharing your stay and positive thoughts about our resort, facilities and location. It is a pleasure to know you had a great time and the service delivered by the team was friendly and welcoming. This will be shared with all of the team. I really appreciate the opinion of our guests. It really helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager
    Atbildēti 28 februāris 2019
    PARKROYAL Penang Resort
    7,2
    Ļoti labi
    chia no Malaizija
    Pāris
    Deluxe klases numurs, ar King izmēra gultu
    Uzturējās2 naktis 2019. gada marts
    Good and confortable”
    Pro: Have a good service and enjoyable in this hotel. Very clean and matress very confortable. Cons: whatever spend in this hotel are expensive.
    Novērtēts 04 marts 2019
    Hi chia, Thank you for sharing your stay and compliments about our service, team and resort. I am pleased to know you had good experience and like the cleanliness of the resort. We have taken note of your comment about the prices. Your comments mean a lot to us all. It really helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us. Kind regards. Ed Edward Kollmer General Manager
    Atbildēti 21 marts 2019
    PARKROYAL Penang Resort
    10,0
    Izcili
    Leong no Malaizija
    Ģimene ar maziem bērniem
    "Superior" klases numurs
    Uzturējās vienu nakti 2019. gada janvāris
    Wonderful experience staying in the hotel”
    It was an amazing experience to stay in Park Royal hotel as the facilities are awesome. It was a great surprise when my room was upgraded by the staff and my kids were fully occupied with all kinds of facilities provided in the hotel. The room is comfortable as well. Staffs are friendly too. I would definitely recommend it to family with children.
    Novērtēts 26 janvāris 2019
    Hi Leong, Thank you for sharing your great experience and rating us as excellent. I am delighted you like our location, enjoy the facilities as well as the upgraded room. Your amazing time will be shared with team. I am sure they will be happy. We truly value the opinion of our guests. It really helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us and we look forward to your return. Kind regards. Ed Edward Kollmer General Manager
    Atbildēti 29 janvāris 2019
    PARKROYAL Penang Resort
    8,8
    Fantastiski
    Paul no Apvienotā Karaliste
    Ģimene ar maziem bērniem
    Deluxe klases numurs ar King izmēra gultu, pie jūras
    Uzturējās2 naktis 2019. gada janvāris
    Good value resort hotel”
    Enjoyed our stay, Hotel is spacious and relaxed resort style, well designed with nice ambiance and direct access to the beach. Good restaurants - buffet breakfast is great and so is the “Asian High Tea” at the lobby bar.
    Novērtēts 21 janvāris 2019
    Hi Paul, Thank you for sharing your stay and compliments about our service, team and resort as well as our location near the beach. Thank you for your positive feedback about the buffet breakfast and high tea which I shall be sharing your kind review with the team especially the team from the Kitchen. Your comments mean a lot to us all. It really helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us. We look forward to your return. Kind regards. Ed Edward Kollmer General Manager
    Atbildēti 29 janvāris 2019
    PARKROYAL Penang Resort
    9,6
    Izcili
    Yiu no Amerikas Savienotās Valstis
    Ģimene ar maziem bērniem
    "Superior" klases numurs
    Uzturējās3 naktis 2019. gada janvāris
    Awesome stay!”
    We stayed here for a few days with my family (12 of us) and we had a wonderful time. We arrived early (around 1pm) and they were able to check us in without any problem. They also brought a birthday cake to our room for my wife's birthday. Ali was especially helpful during our check-in process and was able to get all of us a room on the same floor (5 rooms) The two water slides were great! They gym was quite complete and they even have a washer and dryer for you to use in the basement (20 ringgit to wash and 20 ringgit to dry, but you can go to the laundromat across the street and pay 13 ringgit to wash and dry). The breakfast was quite good as well, but no bacon because it is Muslim-friendly. We will come back again!
    Novērtēts 21 janvāris 2019
    Hi Yiu, Thank you for sharing your stay and compliments about our service, team and resort. I am pleased to know you had a good experience and the team looked after you during your time at the resort. I shall gladly share your kind review about the breakfast and service provided with them. I am sure they will be happy. Your comments mean a lot to us all. It really helps us to continue to build momentum and drive our service level forward. Thank you again for staying with us. We look forward to your return. Kind regards. Ed Edward Kollmer General Manager
    Atbildēti 29 janvāris 2019
    PARKROYAL Penang Resort
    10,0
    Izcili
    Lay no Malaizija
    Pāris
    Premier klases numurs ar King izmēra gultu, ar jūras skatu
    Uzturējās3 naktis 2018. gada augusts
    Izcili”
    The hotel has been beautifully refurbished and and their service, from the Reception to the Cinnamon Restaurant, to Housekeeping and Pool area, to the Security Guards, they have our praises. There are a few key people that truly made our stay wonderful and memorable are Mr. Rosli from Sales Dept., Mr. Wan and his team from the Cinnamon Restaurant, and the General Manager, who have all provided their best service and care to us and our guests. Well Done! We will choose Park Royal Resort Penang again!
    Novērtēts 03 janvāris 2019
    Hi Lay, Thank you for staying with us and great to know the service extended by the team was excellent and have met your expectations. I am delighted we have made your stay a wonderful and memorable one. Thank you for your positive thoughts that I will be sharing with the entire team in particular Rosli and Wan. Your comments means a lot to us all. It helps us to further improve. Thank you again for staying with us. We hope for your return. Kind regards. Ed Edward Kollmer General Manager
    Atbildēti 22 janvāris 2019
    PARKROYAL Penang Resort
    10,0
    Izcili
    Muhammad no Singapūra
    Ģimene ar maziem bērniem
    Deluxe klases numurs ar King izmēra gultu, pie jūras
    Uzturējās2 naktis 2018. gada decembris
    Family friendly fun”
    The room was wonderful and the staff were friendly. Parkroyal is a great place for fun with family and the breakfast spread was superb too (though the queue could be quite long at times) There's more affordable and quality food across the road, if anyone is interested in Malaysian cuisine. Me and family thoroughly enjoyed our stay here.
    Novērtēts 26 decembris 2018
    9,6
    Izcili
    Afif no Indonēzija
    Pāris
    Premier klases numurs ar King izmēra gultu, ar jūras skatu
    Uzturējās2 naktis 2018. gada novembris
    Good Hotel by the beach with good atmosphere”
    before staying at this hotel we stayed at gurney area in penang, and at this hotel the beach resort atmosphere is really significant. The lobby is huge with relaxing feel, the check in process also quite fast and within the comfort of their lounge. We book the premier sea front room, the room is a bit small with this type but it's cozy and it have balcony looking out to the batu ferringhi beach. The breakfast is great with many amount of variety to choose from. The location is near to the near starbuck and selection of dinner area. Overall great stay with ParkRoyal
    Novērtēts 25 decembris 2018
    Hi, Thank you for sharing your wonderful stay and all your feedback about our food, location and helpful team as well as our service. I shall share your kind words with the entire team. We truly value the opinion of our guests that helps us to further improve to deliver excellent service. Thank you again for staying with us. We hope for your return. Kind regards. Ed Edward Kollmer General Manager
    Atbildēti 28 decembris 2018
    PARKROYAL Penang Resort
    9,2
    Izcili
    Kok no Malaizija
    Ģimene ar maziem bērniem
    Deluxe klases divvietīgs (Twin) numurs
    Uzturējās2 naktis 2018. gada decembris
    Good Experience Stay.”
    Good experience stay in Parkroyal Resort Penang. Love the Environment, Staff are friendly, Food Taste/Quality (Cinnamon and Gustosa) is good. Have a relax and refreshing stay in Parkroyal Resort Penang. Will recommend to my family and friends.
    Novērtēts 23 decembris 2018
    Hi Kok, Thank you for sharing this and great to know you had a relaxing and refreshing experience with us. I am glad the team delivered a friendly service and the taste of food at Cinnamon and Gustoso has met your expectations. Your kind words and rating will be shared with the entire team in particular the team from Kitchen We are excited to welcome you for another memorable stay with us. Kind regards. Ed Edward Kollmer General Manager
    Atbildēti 27 decembris 2018
    PARKROYAL Penang Resort
    10,0
    Izcili
    Sook no Malaizija
    Ģimene ar maziem bērniem
    Deluxe klases divvietīgs (Twin) numurs
    Uzturējās vienu nakti 2018. gada decembris
    Good experience!”
    The stay was short but the kids enjoyed themselves very much! The staff were friendly and professional. Late check-out request was granted. The refurbished rooms were great! Spacious and modern. Very pleasant experience indeed!
    Novērtēts 22 decembris 2018
    Hi Sook, Thank you for sharing your recent good experience with us. I am pleased that you had a perfect time with your family and the team delivered a friendly and professional service. Your kind review will be shared with the entire team. I am sure they will be happy. We hope for your return. Kind regards. Ed Edward Kollmer General Manager
    Atbildēti 27 decembris 2018
    PARKROYAL Penang Resort
    10,0
    Izcili
    Haryati no Malaizija
    Ģimene ar maziem bērniem
    "Superior" klases numurs
    Uzturējās4 naktis 2018. gada decembris
    One of the best hotel I ever stayed.”
    This is one of the best hotel I ever stayed. I like this hotel for so many reason. 1. The staffs was friendly and helpful. 2. Room service (i.e. housekeeping) with fast response and the room was clean. Can request baby cot if stayed with baby and its free of charged. 3. Great view and location. 4. Kids indoor playground and swimming pool are awesome. Parents who need to work have no worry at all. 5. Nice view and near to the beach. 6. Breakfast super great. 7. Love lemongrass scent used in the toilet (ground floor and 1st floor) 8. Night market just around the hotel area Overall I love this hotel and will come again.
    Novērtēts 17 decembris 2018
    Hi Haryati, Thank you for sharing your experience and I am delighted that the team looked after you during your stay with us. Great to know the team delivered a friendly service and you like our resort. We truly value the opinion of our guests that helps us to continuously improve to deliver excellent service. Thank you again for staying with us and we are hope for your return. Kind regards. Ed Edward Kollmer General Manager
    Atbildēti 27 decembris 2018
    PARKROYAL Penang Resort
    8,8
    Fantastiski
    Raja no Malaizija
    Ģimene ar maziem bērniem
    Premier klases numurs ar 2 vienvietīgām gultām, ar jūras skatu
    Uzturējās vienu nakti 2018. gada septembris
    Fantastiski”
    I booked for my parents. Everything has been paid by me through Agoda. Upon checkout they forgot to charge for GST when my parents already settled with them upon checkout and even asked them and they told my parents everything has been paid nothing else more and suddenly they called me as I am the contact number asking my parents to u-turn back to pay the GST claiming that my parents just took off without paying. I found it rude as they did not even apologise and even insisted that its not their fault.
    Novērtēts 15 decembris 2018
    Hi Raja, Thank you for sharing this. I am sorry for the unpleasant experience with the behaviour of the team and please rest assured that this will be looked into for improvement to ensure no reoccurrence. Again my apologies on this. Your thoughts mean a lot to us all and helps us strive to continually improve. Thank you and we hope for your return. Kind regards. Ed Edward Kollmer General Manager
    Atbildēti 30 decembris 2018
    PARKROYAL Penang Resort
    12345
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