Pegasus Hotel
Bezmaksas Wi-Fi

Pegasus Hotel

100 Turf Club Road, Bukittimaha, Singapūra, Singapūra, 287992
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Superior klases numurs ar King izmēra gultu - Numura plāns Pegasus Hotel
Superior klases numurs ar King izmēra gultu - Numura plāns
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    Vestabils Pegasus Hotel
    Peldbaseins [āra] Pegasus Hotel
    Peldbaseins [āra] Pegasus Hotel
    Superior klases numurs ar King izmēra gultu - Numura plāns Pegasus Hotel
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    Viesnīcas āriene Pegasus Hotel

    Pegasus Hotel atsauksmes

    5,8
    Vērtējums
    /10
    ( 246 atsauksmes)Skatiet, ko viesi teikuši

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    • 400 m sabiedriskajām transportam

    • Bezmaksas WiFi visos numuros

    • Gaisa kondicionēšana

    • Ikdienas uzkopšana

    Labi
    Atrašanās vieta
    6,2
    KARTĒ
    Populārs
    Tuvumā
  • Orchard Road5,93 km
  • Battlebox7,05 km
  • Merlion parks8,42 km
  • Singapore Flyer9,01 km
  • Sands Casino jūras līcis9,09 km
  • Universal Studios9,31 km
  • Mākoņu mežs9,46 km
  • Dārzi pie līča9,72 km
  • Supertree birztala9,73 km
  • Sentosa sala10,41 km
  • Atbilstība cenai:5,9
    Attālums līdz pilsētas centram8.15km
    Vietas vērtējums6,2
    Tuvākā lidostaSingapūras Čangi lidosta (SIN) - Singapūra
    Attālums līdz lidostai21,7 km

    Numuri pieejami Pegasus Hotel.

    Superior klases numurs ar King izmēra gultu (Superior King Room)
    Superior klases numurs ar King izmēra gultu (Superior King Room)
    ...
    • Numura lielums: 12 m²/129 k...
    • Nesmēķētāju
    • 1 divvietīga gulta
    Norādīt datumus, lai redzētu cenas
    Grandeur paaugstināta komforta numurs (Grandeur Deluxe)
    Grandeur paaugstināta komforta numurs (Grandeur Deluxe)
    ...
    • Numura lielums: 13 m²/140 k...
    • Nesmēķētāju
    • 1 divvietīga gulta
    Norādīt datumus, lai redzētu cenas
    Luksusa "suite" numurs ar "king" izmēra gultu (Deluxe King Suite)
    Luksusa "suite" numurs ar "king" izmēra gultu (Deluxe King Suite)
    ...
    • Numura lielums: 25 m²/269 k...
    • Balkons/terase
    Norādīt datumus, lai redzētu cenas
    Family room
    Family room
    ...
    • Numura lielums: 60 m²/646 k...
    • Skats: Dārzs
    • 2 vienvietīgas gultas un 2 ...
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    Superior klases numurs ar 2 vienvietīgām gultām (Superior Twin Room)
    Superior klases numurs ar 2 vienvietīgām gultām (Superior Twin Room)
    ...
    • Numura lielums: 12 m²/129 k...
    • Nesmēķētāju
    • 2 vidēja izmēra divvietīgas...
    Norādīt datumus, lai redzētu cenas
    Luksusa "suite" numurs (Deluxe Suite)
    Luksusa "suite" numurs (Deluxe Suite)
    ...
    • Numura lielums: 14 m²/151 k...
    • Duša
    Norādīt datumus, lai redzētu cenas
    Deluxe Double Room
    Deluxe Double Room
    ...
    • Numura lielums: 12 m²/129 k...
    • Duša
    • 1 divvietīga gulta
    Norādīt datumus, lai redzētu cenas
    Loterijas viesu numurs (Run of House)
    Loterijas viesu numurs (Run of House)
    ...
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      Grandeur numurs (Grandeur)
      Grandeur numurs (Grandeur)
      ...
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        Grandeur numurs (Grandeur)
        Grandeur numurs (Grandeur)
        ...
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          Īstu viesu atsauksmes par Pegasus Hotel

          Sniedz pārbaudīti viesi no Agoda
          Agoda atsauksmes (246)Booking.com atsauksmes (95)
          Viesnīcas stāvoklis/tīrība:5,4
          Iespējas5,1
          Atrašanās vieta6,2
          Pakalpojumi6,4
          Atbilstība cenai:5,9
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          Visi ceļotāju tipi (246)
          Visi numuru veidi

          Parādīt atsauksmes, kurās pieminēts 

          Parāda 88 pārbaudītu viesu komentārus
          12345
          9,6
          Izcili
          Priya no Singapūra
          Solo ceļotājs
          Uzturējās vienu nakti 2018. gada jūlijs

          Good location, Clean room and friendly staffs”

          Check-in was delayed by 1 hour which was frustrating but they allowed later check-out. There were dogs barking outside in the morning unable to sleep well due to the noises. But it is a nice room and location.

          Novērtēts 24 marts 2019

          Hi, Priya! Thank you for writing this review. We feel that you are not fully satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued guests like you. Regards, Chetan

          Atbildēti 25 marts 2019
          Pegasus Hotel
          3,2
          HA no Vjetnama
          Biznesa ceļotājs
          Uzturējās5 naktis 2019. gada februāris

          THE WORST HOTEL WITH NO WINDOWS ”

          We were attracted by the outside photos and surrounding of the hotel with Swimming pool. Then we paid off for our wrong decision. The room was really like a PRISON with no window. Only one small thing like window next to the toilet. We didn’t even know whether it is sunny or rainy outside. The AC is terrible, not even working. Imagine you stay in that room and the AC can’t be controlled. No air, no sunshine, no view outside. OMG! We never experience a terrible hotel like this. The breakfast is like for prisoners! Only breads and milk. There is no store nearby, you will need to walk 15 mins to the MRT shopping area. At night, the dogs are barking a lot!!!! And on Friday night, the music from the bar next to is really loud. Even if they offer free accommodation we will NEVER COME BACK! Honestly, not recommend. Be careful, guys.

          Novērtēts 24 februāris 2019

          We’re extremely sorry for the unpleasant experience you had with us, Guest! Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a memorable one :) Regards, Chetan

          Atbildēti 25 februāris 2019
          Pegasus Hotel
          4,0
          Esty no Singapūra
          Pāris
          Uzturējās vienu nakti 2018. gada decembris

          Inefficient staff, bad hygiene and cleanliness of room”

          Location, nature and animals stood out for me. As for the room that i stayed, cleanliness was really bad. When we entered the toilet, there’s a used towel hanged at the back of the door, a bottle of shampoo opened and left on the shower area. Also, the toilet door only had a knob from the inside while the outside was already broken and not fixed. Check-in was really slow, staff seems unsure of what to do. Maybe she was new, it doesn’t matter to me. The most important thing for me is the room.

          Novērtēts 27 decembris 2018

          Dear Guest, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then. Best Regards, Jackie Customer Care Support

          Atbildēti 13 janvāris 2019
          Pegasus Hotel
          2,0
          chan no Singapūra
          Pāris
          Uzturējās vienu nakti 2018. gada novembris

          Pieņemami”

          Horrible location . Horrible treatment . It's scary at night ! The rooms are dirty , very very sandy . There's cigarette buds in my room ,but I didn't smoke in room at all and they accused me and my boyfriend for it , so we have to pay a $200 penalty for something we didn't do .

          Novērtēts 03 decembris 2018

          Dear Valued Guest, Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. And we are looking into the incident report on what had happened in your stay. Please email us with a phone number or email address so our Front Desk Manager can discuss your issues personally. Despite this, we hope to be able to welcome you back on a return visit to Pegasus Hotel. Thank you. Best Regards, Jade Customer Care Support

          Atbildēti 17 decembris 2018
          Pegasus Hotel
          10,0
          Izcili
          Haiyang no Ķīna
          Solo ceļotājs
          Uzturējās4 naktis 2018. gada aprīlis

          Great”

          Many thanks for keeping my order. It was great, all five-star. 10 minutes to MRT, clean, there is a swimming pool, and the bar is cool, I wasn't check-in on time, and it was still keeping my order for me, I will order here when I am traveling to Singapore next time.

          Novērtēts 02 maijs 2018

          Dear Haiyang, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next visit here in Singapore. Best Regards, Customer Support

          Atbildēti 10 maijs 2018
          Pegasus Hotel
          9,2
          Izcili
          grant no Kambodža
          Biznesa ceļotājs
          Uzturējās vienu nakti 2018. gada novembris

          stay in jungle singapore ”

          this a nice hotel .. good area and close to DT line so easy to get around the breakfast ok.. theres a very big dog kennel next door and the dogs noisy in morning personally im ok but some may find this rowdy... for me it adds to the atmosphere

          Novērtēts 17 novembris 2018

          Dear Valued Guest, Good Day! Thank you for leaving your feedback. We rest assured to continue giving our good service to our valued guest and continue to improve and innovate our property. We are sorry for the dog noise and our management will do action for this. Thank you and we hope to see you once again here at our property to provide a better service that our guest needed. Best regards, Jee Customer Care Support

          Atbildēti 18 novembris 2018
          Pegasus Hotel
          2,0
          Vineet no Singapūra
          Biznesa ceļotājs
          Uzturējās5 naktis 2018. gada oktobris

          The worst I've seen so far!”

          This hotel is absolutely pathetic with below average rooms (don't go by the photos on agoda since they are not even 1% true), dogs barking next door, limited variety in brekkie, inhospitable staff, low / no water supply at times, and no windows in the rooms. I can't believe how this hotel's been allocated 3 stars when it shall be removed from all the booking websites due to lack of consideration and understanding for the tourists. Additionally, good luck finding taxis from here! I had complaint to agoda on the room discrepancy after check-in but agoda, till date hasn't confirmed any action. I was an active agoda user in past, but this will definitely extend my booking portal options in future.

          Novērtēts 23 oktobris 2018

          Dear Vineet, Thank you for leaving a feedback. I do apologized for what had happened during your last stay with us. We're very sorry that you experienced this matter. However, in order for me to investigate this matter may I know if you could discuss this to me feel free to send us an email. iassured this will be taken care of and our management will do actions for this. Sincerely, Jee Customer Care Support

          Atbildēti 20 novembris 2018
          Pegasus Hotel
          5,2
          Jacinta
          Grupa
          Uzturējās vienu nakti 2018. gada augusts

          Virs vidējā līmeņa”

          We did BBQ. The place is big and spacious to have a big group gathering (Only for BBQ). I also rented 2 Canopies. Price is fair. However, the place was not set up by the time we went there. Approximately 30 pax. Booked 2 rooms and stayed one night. No heater. At around 4 - 5.00 am. A group of Indian guests were making so much of noise. Drinking and full of vulgar language. There was no phone provided in the room . No one from the management came to stop the noise. It was not worth the money. We paid so much for the rooms but ended not getting enough rest on our stay-cation. We had 3 senior citizen staying. Not recommended for stay-cation.

          Novērtēts 06 augusts 2018

          Dear Jacinta, Good Day! We have received our feedback and we're sorry that this matters happened on your part. We assured you that this concern of yours will be heard and our management will make actions for this since this is a sensitive matter.We are still hoping to see you once again to better serve you here at our property. Feel free to contact us or send us email so that we could discuss this further.Again my apologies. Sincerely, Jee Customer Care Support

          Atbildēti 20 novembris 2018
          Pegasus Hotel
          3,6
          Jacinta
          Grupa
          Uzturējās vienu nakti 2018. gada augusts

          Unsatisfied ”

          We did BBQ. The place is big and spacious to have a big group gathering (Only for BBQ). I also rented 2 Canopies. Price is fair. However, the place was not set up by the time we went there. Approximately 30 pax. Booked 2 rooms and stayed one night. No heater. At around 4 - 5.00 am. A group of Indian guests were making so much of noise. Drinking and full of vulgar language. There was no phone provided in the room . No one from the management came to stop the noise. It was not worth the money. We paid so much for the rooms but ended not getting enough rest on our stay-cation. We had 3 senior citizen staying. Not recommended for stay-cation.

          Novērtēts 06 augusts 2018

          Dear Jacinta, Good Day! We have received our feedback and we're sorry that this matters happened on your part. We assured you that this concern of yours will be heard and our management will make actions for this since this is a sensitive matter.We are still hoping to see you once again to better serve you here at our property..Again my apologies. Sincerely, Jee Customer Care Support

          Atbildēti 20 novembris 2018
          Pegasus Hotel
          6,0
          Christine no Austrālija
          Biznesa ceļotājs
          Uzturējās3 naktis 2018. gada jūlijs

          Mould throughout building airconditioners”

          The Philippino family that run the hotel are lovely. After sending numerous emails over the months - no response I am writing this review. I had to change rooms but all had major mould problems including the main office. Fresh paint used to cover up mould but the stench was so strong I could not even stay in room with window open. My father and two young friend all passed away from Legionaires disease due to filthy air conditions that were not cleaned professionally every quarter due to heat and high humidity. I manage multi million properties and must be professional cleaned. I ended up having asthma. The DJ BARMAN who goes by multiple names - disgusting reviews on many review sites including TripAdvisor. Filthy mouth to both guests and other staff. I was told over a month ago he had is marching orders but was still working on the property telling everyone he was the Owner/Manager big noting himself! He has been reported for inappropriate behaviour to females very young!

          Novērtēts 25 jūlijs 2018

          Dear Christine, Thank you for giving your feedback! We're sorry for what had happened. We do apologized for the inconvenience that you had during your stay with us. Would you mind personally email us for this so that we could investigate this matter. Please send us an email so that we will do actions. Sincerely, Jee Customer Care Support

          Atbildēti 15 novembris 2018
          Pegasus Hotel
          2,8
          Haziqah no Malaizija
          Ģimene ar maziem bērniem
          Uzturējās3 naktis 2018. gada jūnijs

          Bad service”

          1.Didnt get a fully functioning aircond. No remote control seemed to work. Said they’ll come to get it working but didn’t until the end of our 4day stay. 2. Went for breakfast on the 1st day and had to wait and wait to be served. Eating place full with rubbish and broken beer bottles from the party last night. 3. Couldnt sleep well due to the noise till wee hours of the morning. Partying noise outside the room. Right outside our room. Most horrible hotel experience ever.

          Novērtēts 03 jūlijs 2018

          Dear Valued Guest, I do apologized for what had happened during your last stay with us. I know that for the last four days that you've stayed with us is not so good. We here at Pegasus Hotel our already taking actions for this matter. Since we valued our guest so much. We are already serving buffet breakfast so that you will not wait for a long period of time for you to be served since we both know that breakfast is very important meal. We rest assured that this won't be experienced again.Thank you for giving us a feedback. this means a lot to us.We are hoping to see you once more here at Pegasus Hotel. Best Regards, Customer Care Support Jez

          Atbildēti 05 augusts 2018
          Pegasus Hotel
          6,4
          Labi
          William no Singapūra
          Solo ceļotājs
          Grandeur paaugstināta komforta numurs
          Uzturējās vienu nakti 2019. gada marts

          Remote location hotel”

          Relax ok..nearby old turf club. Horse training facility around if you like the smell.

          Novērtēts 21 marts 2019

          We truly regret for the distress caused, William! We’ve highlighted this to our concerned team and be assured the corrective measures will be taken to resolve it appropriately. Regards, Chetan

          Atbildēti 22 marts 2019
          Pegasus Hotel
          10,0
          Izcili
          Lindy no Singapūra
          Grupa
          Uzturējās vienu nakti 2019. gada janvāris

          a unique experience”

          did a staycation here for a mini party. it's a unique experience if youre bored with the usual city hotels and beach resorts. definitely recommended!

          Novērtēts 07 janvāris 2019

          Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Best Regards, Jackie Customer Care Support

          Atbildēti 13 janvāris 2019
          Pegasus Hotel
          5,6
          Boo no Singapūra
          Grupa
          Uzturējās vienu nakti 2018. gada decembris

          More like chalet”

          This place is more like a chalet then hotel. Overall still acceptable. But the room should be refurbish. Too worn out.

          Novērtēts 24 decembris 2018

          Dear Guest, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services. Best Regards, Jackie Customer Care Support

          Atbildēti 13 janvāris 2019
          Pegasus Hotel
          6,0
          Md no Singapūra
          Ģimene ar maziem bērniem
          Uzturējās vienu nakti 2018. gada decembris

          good place to chilll out with frens n families..a kampong style environment”

          good place to have a gathering.but carpark are really costly

          Novērtēts 24 decembris 2018

          Dear Guest, I am pleased to hear that you find our location to your liking. On your next visit, we are happy to share with you a sample itinerary that will help you maximize your stay in the area. I hope to see you again soon. Best Regards, Jackie Customer Care Support

          Atbildēti 13 janvāris 2019
          Pegasus Hotel
          6,0
          Pei no Singapūra
          Pāris
          Uzturējās vienu nakti 2018. gada decembris

          Satisfactory”

          Room door still using traditional key. But knob not working well. As they put us on ground floor facing bbq pit, it was noisy at night. Sound proof not too good.

          Novērtēts 13 decembris 2018

          Dear Valued Guest, I hope this note finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally. Thank you. Best Regards, Jade Customer Care Support

          Atbildēti 17 decembris 2018
          Pegasus Hotel
          4,4
          Christine no Austrālija
          Biznesa ceļotājs
          Uzturējās4 naktis 2018. gada maijs

          Family owned Hotel - Very Kind - Rude Barman - Many guests left earlier than planned.”

          Could owners please respond to this before my posting as you are very kind and hope the filthy nasty Barman has left the facility as we were told he was given his discharge date. I can be contacted on my email which is on file. Several guests are writing reviews but I have asked them to hold before I contact you. Mahalo “Sydney” Chris McMinn

          Novērtēts 12 jūnijs 2018

          Dear Valued Guest, Thank you very much for giving us a feedback. This means a lot to our property. We rest assured that our management is already doing actions for this since we valued our guest a lot. We are still hoping to see you once again here at Pegasus Hotel in the near future. Best Regards, Customer Care Support jez

          Atbildēti 05 augusts 2018
          Pegasus Hotel
          4,0
          Matthew no Singapūra
          Pāris
          Uzturējās vienu nakti 2018. gada aprīlis

          More a chalet than a hotel”

          No lift to upper floors you have to carry them yourself, parking is not complimentary if you drive, and room decor is very simple like a chalet. Towels are thin. With this pricing you can get a much better room.

          Novērtēts 01 maijs 2018

          Dear Matthew, Thank you for your comments. I apologized for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made and we will do actions for this as soon as possible. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Customer Support Jez

          Atbildēti 14 augusts 2018
          Pegasus Hotel
          2,0
          Shu no Singapūra
          Pāris
          Uzturējās vienu nakti 2018. gada aprīlis

          Waste of time and not worth the money”

          Room is old and does not match with the pics we saw online. Noisy environment with guests outside our room chatting and laughing loudly after midnight , noisy air con, dirty kettle with leftover water inside, provide coffee powder but do not provide sugar in the room, TV not working well, breakfast plate and utensils dirty with stain. Stated breakfast included when booking but in the end need to pay for it. Poor lighting in the room. Only appreciate the only staff at the reception being quite helpful as he is so busy alone handling everything.

          Novērtēts 15 aprīlis 2018

          Dear Shu, Thank you for your comments. I appologized for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Customer Support

          Atbildēti 03 septembris 2018
          Pegasus Hotel
          4,4
          Peter no Dānija
          Biznesa ceļotājs
          Uzturējās2 naktis 2018. gada marts

          Absolutely do NOT recommend”

          I arrived in the evening having booked & prepaid for a large room with a window, but instead had to wait 1 hour to be put in a small prison-cell like room next to the housekeeping cabinet with no window. Was promised a refund, but to date have received nothing..... Rooms and premises were generally badly kept and worn down. Lot's of excuses about no housekeeping being available etc. This place is wrongfully marketed and I question their honesty. Surprised they are allowed to operate in Singapore.

          Novērtēts 03 aprīlis 2018

          Dear Peter, Thank you for your comments. I appologized for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards, Customer Support

          Atbildēti 03 septembris 2018
          Pegasus Hotel
          12345
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