Shangri-La Hotel Hangzhou
2017

Shangri-La Hotel Hangzhou

78 Beishan Road, West Lake District - West Lake Scenic Area, Hangžou, Ķīna, 310007
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Superior klases numurs ar kalnu skatu - Gulta Shangri-La Hotel Hangzhou
Superior klases numurs ar kalnu skatu - Gulta
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    Vestabils Shangri-La Hotel Hangzhou
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    Superior klases numurs ar kalnu skatu - Gulta Shangri-La Hotel Hangzhou
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    Viesnīcas āriene Shangri-La Hotel Hangzhou

    Viesu atsauksmes

    8,1
    Fantastiski
    /10
    ( 478 atsauksmes)Skatiet, ko viesi teikuši
    8,2
    Lieliska tīrība
    87% ieteiktu draugam

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    Izcili
    Atrašanās vieta
    9,0
    KARTĒ
    Izcila vieta - 2,16 kilometri no pilsētas centra
    Tuvumā
    Populārs
  • Yue Fei Mausoleum (Tomb of Yuefei)20 m
  • Qiu Jin's Tomb260 m
  • Zhejiang provinces muzejs290 m
  • Xiling Seal Art Society410 m
  • Lotus in the Breeze at Crooked Courtyard430 m
  • Quyuanfenghe450 m
  • Gu Shan (Solitary Hill)540 m
  • Yue Fei templis650 m
  • Spring Dawn at Su Causeway770 m
  • Duan Bridge770 m
  • Atbilstība cenai:7,5
    Attālums līdz pilsētas centram3 km
    Vietas vērtējums9,0
    Tuvākā lidostaHangzhou Xiaoshan International Airport (HGH)
    Attālums līdz lidostai28,3 km
    Numuru veidi
    8,0
    Ļoti labi
    Numura komforts un kvalitāte
    Lakeside Gardenview Room
    Lakeside Gardenview Room
    ...
    • Numura lielums: 36 m²/388 k...
    • Skats: Dārzs
    • 2 vienvietīgas gultas vai 1...
    Norādīt datumus, lai redzētu cenas
    "Executive" klases "suite" numurs (Executive Suite)
    "Executive" klases "suite" numurs (Executive Suite)
    ...
    • Numura lielums: 72 m²/775 k...
    • Balkons/terase
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    Horizon Lakeside Twin Bed Room
    Horizon Lakeside Twin Bed Room
    ...
    • Numura lielums: 36 m²/388 k...
    • Balkons/terase
    • 2 vienvietīgas gultas
    Norādīt datumus, lai redzētu cenas
    Horizon Lakeside Gardenview Room
    Horizon Lakeside Gardenview Room
    ...
    • Numura lielums: 37 m²/398 k...
    • Skats: Dārzs
    • 1 King izmēra gulta
    Norādīt datumus, lai redzētu cenas
    Horizon Lakeside King Bed Room
    Horizon Lakeside King Bed Room
    ...
    • Numura lielums: 36 m²/388 k...
    • Balkons/terase
    • 1 Super King izmēra gulta
    Norādīt datumus, lai redzētu cenas
    numurs ar skatu uz pakalna horizontu (Horizon Hill View Room)
    numurs ar skatu uz pakalna horizontu (Horizon Hill View Room)
    ...
    • Numura lielums: 37 m²/398 k...
    • Skats: Kalns
    • 1 King izmēra gulta
    Norādīt datumus, lai redzētu cenas
    "Suite" numurs ar skatu uz ezeru (Suite with Lake View)
    "Suite" numurs ar skatu uz ezeru (Suite with Lake View)
    ...
    • Numura lielums: 72 m²/775 k...
    • Duša & vanna
    Norādīt datumus, lai redzētu cenas
    Superior klases numurs ar kalnu skatu (Superior Mountain View Room)
    Superior klases numurs ar kalnu skatu (Superior Mountain View Room)
    ...
    • Numura lielums: 36 m²/388 k...
    • Skats: Kalns
    • 2 vienvietīgas gultas vai 1...
    Norādīt datumus, lai redzētu cenas
    Hill view Twin Bed Room
    Hill view Twin Bed Room
    ...
    • Numura lielums: 36 m²/388 k...
    • Duša & vanna
    • 2 vienvietīgas gultas
    Norādīt datumus, lai redzētu cenas
    Ar ezera skatu (Lake View)
    Ar ezera skatu (Lake View)
    ...
    • Numura lielums: 37 m²/398 k...
    • Skats: Ezers
    Norādīt datumus, lai redzētu cenas
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    Noderīga informācija

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    Svarīgs paziņojums

    Effective from January 10, 2019, the East Wing of the property will be closed for an enhancement project. The rest of the property is unaffected and will operate as usual. Please contact the property for more details.

    Jaunākie klientu komentāri

    Agoda atsauksmes (478)Booking.com atsauksmes (497)
    Viesnīcas stāvoklis/tīrība:8,2
    Iespējas7,6
    Atrašanās vieta9,0
    Numurs komforts un kvalitāte8,0
    Pakalpojumi8,2
    Atbilstība cenai:7,5
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    Parāda 342 pārbaudītu viesu komentārus
    12345
    9,2
    Izcili
    Siew no Malaizija
    Solo ceļotājs
    Uzturējās vienu nakti 2018. gada maijs
    West Lake right at the door step, perfect stay for the lake show”
    Second stay. Though it is housed in a historical building, it is clean and the old furniture is well kept, some may not like it, some like me find it nostalgic. Was a little scared at first as it is an old building, but it turned out ok, comfortable sleep. The bed and the silky smooth bed sheet are to my liking. The location is subjective. Located at the quieter side of the lake (means not walking distance to the city centre) with the West Lake right at the hotel door step (just cross the road and tada). One thing to note, it is not easy to get a cab as the West Lake area is always avoided by the cab drivers due to the crazy jam, and it is not near to any subway station but a bus station. Hence, it is not ideal for those who want to explore different parts of Hangzhou as one will have to rely heavily on bus or cab which prone to crazy jam. However, it is perfect for those who want to hang around and chill at the scenic lake area (the lake is really big with many pockets of gardens and sceneries) and for the West Lake impression show at night. After the show, can just walk back to the hotel in minutes without having to beat the crowd to get a cab, it will be a life savior especially during the rainy season.
    Novērtēts 20 februāris 2019
    Dear Guest, Thank you very much for taking time to share your experience at the Shangri-La Hotel Hangzhou with us. I am glad to hear that you enjoyed our location. Should you travels bring you back to Hangzhou, I hope to have the chance to welcome you again.
    Atbildēti 25 aprīlis 2019
    Shangri-La Hotel Hangzhou
    9,6
    Izcili
    Han no Amerikas Savienotās Valstis
    Solo ceļotājs
    Superior klases numurs ar kalnu skatu
    Uzturējās vienu nakti 2017. gada jūlijs
    Izcili”
    walking distance to the West Lake and restaurants, the hotel has 2 wings (at least), so make sure to find out which wing you are staying before hopping into a taxi. Breakfast has quite a variety and decent. Staff was friendly and helpful.
    Novērtēts 08 jūnijs 2018
    Dear guest, thank you for your recent stay at Shangri-La hotel Hangzhou. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon. Yours truly
    Atbildēti 08 jūnijs 2018
    Shangri-La Hotel Hangzhou
    10,0
    Izcili
    Azharul no Bangladeša
    Ģimene ar maziem bērniem
    Horizon Lakeside Gardenview Room
    Uzturējās2 naktis 2018. gada marts
    Lovely memorable stay with my daughter”
    Hangzhou is very Romantic city and Shangri-La Hotel in Hangzhou west lake scenic area perfectly arranged our stay in harmony with the nature. My daughter, and uncle stayed there three days and enjoyed the environment so much in its Horizon Club. It was my second stay there. Shangri-La Hotel in Hangzhou is very natural, peaceful, calm and the people in there are so so so friendly, represents unique China and her hospitality very accurately. There is nothing to be worried about. Great Buffet breakfast, Dinner we enjoyed. Great Cafe, Chinese Restaurants, European style restaurants, west lake boat ride, bank even night life all are in close distance. We definitely want to visit Hangzhou Shangri-La Hotel again.
    Novērtēts 19 marts 2018
    Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely,
    Atbildēti 15 maijs 2018
    Shangri-La Hotel Hangzhou
    8,0
    Fantastiski
    Jenny no Singapūra
    Pāris
    Superior klases numurs ar kalnu skatu
    Uzturējās2 naktis 2019. gada janvāris
    An old clean hotel”
    The hotel is early 2000 style hotel. A bit out of date room but they are renovating the east wing. I was staying in west wing.
    Novērtēts 21 janvāris 2019
    Dear Guest, Warmest greetings from Shangri-La Hotel, Hangzhou! Thank you for choosing to stay with us. It is with sincere regrets to read about your unpleasant experience. Please allow me to apologies, for any inconvenience and frustration caused. We hope we will have another chance to welcome you back.
    Atbildēti 25 aprīlis 2019
    Shangri-La Hotel Hangzhou
    10,0
    Izcili
    FAITH no Malaizija
    Grupa
    Superior klases numurs ar kalnu skatu
    Uzturējās3 naktis 2016. gada decembris
    Decent hotel to stay”
    Initially we chose this hotel because we were thinking of the show Impression of Xihu which is directly opposite the hotel. We only found out that the show is usually closed from December to March. Along the Beishan road are all ancient villas turned hotel/gallery. I found out later Xin Xin Hotel has a story to tell and is so much nicer. Shangri-la has very worn out furnitures which I would have expected better for the brand name. The staffs are generally very courteous and professional.
    Novērtēts 25 decembris 2016
    Dear Guest, Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We look forward to welcoming you back to Shangri-La Hotel Hangzhou soon. Your sincerely
    Atbildēti 15 maijs 2018
    Shangri-La Hotel Hangzhou
    9,0
    Izcili
    Xin no Ķīna
    Ģimene ar lielākiem bērniem
    Superior klases numurs ar kalnu skatu
    Uzturējās vienu nakti 2014. gada augusts
    Not as satisfactory”
    Location, Service, Food
    I spent the night at Shangri-la with my parents this time while the room was awful comparing to the last several times i stayed as a business traveler, in the same type of room. There are no hair dryer in the room, or even free instant coffee in the mini bar.
    Novērtēts 23 augusts 2014
    Dear Guest, I would like to thank you for choosing the Shangr i-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and appropriate actions have been taken to remedy to this kind of situation in future. I do hope that we will have the opportunity to welcome you again should your travels bring you back to Hangzhou. Yours truly.
    Atbildēti 15 maijs 2018
    Shangri-La Hotel Hangzhou
    5,2
    Monica no Singapūra
    Grupa
    Superior klases numurs ar kalnu skatu
    Uzturējās3 naktis 2018. gada aprīlis
    Virs vidējā līmeņa”
    location next to the lake was nice, but because of the lack of good signages, taxis have a real problem finding their way to the hotel. There is also a very strong smell of cigarettes in the rooms. It must have been a lovely hotel decades ago, sadly it really needs to be re-furbished again.
    Novērtēts 26 augusts 2018
    5,6
    Lye no Singapūra
    Solo ceļotājs
    Superior klases numurs ar kalnu skatu
    Uzturējās vienu nakti 2018. gada augusts
    Virs vidējā līmeņa”
    A stone throw away from the lake. Not recommended to stay over during weekend due to noise, crowd and horrible traffic jam. Service provided by staff are unprofessional and lacking in awareness. Facilities (swimming pool, jacuzzi, sauna) are distant away from the hotel block. Breakfast is only satisfactory and the services provided in the cafe are no more than a 2 stars hostel can provide. Room was big despite being old and shabby design. Bottom line: Never have high expectation for this Shangri-La Hangzhou as compared to other countries'
    Novērtēts 21 augusts 2018
    9,2
    Izcili
    Lee no Malaizija
    Ģimene ar maziem bērniem
    Superior klases numurs ar kalnu skatu
    Uzturējās2 naktis 2018. gada decembris
    Izcili”
    Excellent location of the total and brilliant service particularly from Mr Sky Shao, who is committed and very helpful to arrange high speed train tickets to Shanghai.
    Novērtēts 24 decembris 2018
    Dear Guest, Thank you very much for taking time to share your experience at the Shangri-La Hotel Hangzhou with us. I am glad to hear that you enjoyed our service. Should you travels bring you back to Hangzhou, I hope to have the chance to welcome you again.
    Atbildēti 25 aprīlis 2019
    Shangri-La Hotel Hangzhou
    8,0
    Fantastiski
    HENRY no Indonēzija
    Biznesa ceļotājs
    Superior klases numurs ar kalnu skatu
    Uzturējās vienu nakti 2018. gada decembris
    Holiday ”
    Hotel location is good and quitely
    Novērtēts 11 decembris 2018
    Dear Guest, Thank you very much for taking time to share your experience at the Shangri-La Hotel Hangzhou with us. I am glad to hear that you enjoyed our location. Should you travels bring you back to Hangzhou, I hope to have the chance to welcome you again.
    Atbildēti 25 aprīlis 2019
    Shangri-La Hotel Hangzhou
    6,8
    Labi
    kit no Honkonga
    Biznesa ceļotājs
    Superior klases numurs ar kalnu skatu
    Uzturējās vienu nakti 2018. gada septembris
    too old”
    we prefer to stay in Mid-Town Shangri-la more if in Hangzhou
    Novērtēts 26 septembris 2018
    8,8
    Fantastiski
    Kwok no Honkonga
    Pāris
    Superior klases numurs ar kalnu skatu
    Uzturējās2 naktis 2017. gada oktobris
    Wonderful staff”
    The staff of the hotel, whether drivers, front desk, concierge etc., had a wonderful service attitude, suggesting excellent staff training. Very convenient location for travellers who wish to take a stroll on the shore of West Lake. But a bit far from the Hangzhou East high-speed train station, as the traffic jam in the city is bad. Beware of a small number of mountain-facing rooms on the first floor - unpleasant view of pipes and drains. We asked for a room change which was quickly accepted.
    Novērtēts 15 novembris 2017
    Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely.
    Atbildēti 15 maijs 2018
    Shangri-La Hotel Hangzhou
    4,7
    Yuen no Amerikas Savienotās Valstis
    Biznesa ceļotājs
    Superior klases numurs ar kalnu skatu
    Uzturējās vienu nakti 2016. gada marts
    The Worst Shangrila ever ”
    Location
    The Shangri-la in Hangzhou was recommended by a few people so I was really looking forward to the visit. It is the worst one that I have been to. The service was terrible, the room old and the food sub-par. I would not come back.
    Novērtēts 21 marts 2016
    Dear Guest, I would like to thank you for choosing the Shangr i-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and appropriate actions have been taken to remedy to this kind of situation in future. I do hope that we will have the opportunity to welcome you again should your travels bring you back to Hangzhou. Yours truly.
    Atbildēti 15 maijs 2018
    Shangri-La Hotel Hangzhou
    8,0
    Fantastiski
    A no Singapūra
    Solo ceļotājs
    Superior klases numurs ar kalnu skatu
    Uzturējās4 naktis 2016. gada februāris
    Old World Charm next to the Westlake”
    Shangri-La is like a grand old lady oozing old world charm, and its location literally next to the Westlake is ideal for exploring that part of Hangzhou, including the LongJing tea plantations, LingYinSi Temple and the Botanical Gardens. If you plan to visit the malls or HeFang Street for shopping, that is easily a taxi ride away.
    Novērtēts 16 februāris 2016
    Dear Guest, Thank you for taking your time in sharing your kind feedback with us. We are delighted to hear that you have taken the opportunity to stay in our hotel and had a very memorable experience. We look forward to welcoming you back to Shangri-La Hotel Hangzhou soon. Your sincerely
    Atbildēti 15 maijs 2018
    Shangri-La Hotel Hangzhou
    9,0
    Izcili
    Graeme no Austrālija
    Pāris
    Uzturējās2 naktis 2015. gada septembris
    Best location in Hangzhou”
    location, location, location
    This hotel is in the best place to see almost all the best sites of Hangzhou within walking distance. There are 2 lake walks, evening show, shops and famous restaurants. It is a little old and tired in some places but staff are helpful and if you more interested in the lake than the city then this is the place to be.
    Novērtēts 19 oktobris 2015
    Dear Guest, Thank you for sharing your experience at Shangri-la Hotel HangZhou We are delighted that you enjoyed our Shangri-la hospitality and exceptional dining options. We look forward to welcome you back to our hotel soon. Yours sincerely.
    Atbildēti 15 maijs 2018
    Shangri-La Hotel Hangzhou
    8,0
    Fantastiski
    David no Singapūra
    Ģimene ar maziem bērniem
    Lakeside Gardenview Room
    Uzturējās3 naktis 2015. gada jūlijs
    Bar is very disappointing. It is is not Shangri la”
    The rooms, the service and the organisation.
    Overall it was good. But the bar was very disappointing. It is not The Bar that Shangri La is famous for worldwide. The food was also disappointing which like i have said, nit the Shang standard i would expect.
    Novērtēts 23 jūlijs 2015
    Dear Guest, I would like to thank you for choosing the Shangr i-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and appropriate actions have been taken to remedy to this kind of situation in future. I do hope that we will have the opportunity to welcome you again should your travels bring you back to Hangzhou. Yours truly.
    Atbildēti 15 maijs 2018
    Shangri-La Hotel Hangzhou
    10,0
    Izcili
    wang no Ķīna
    Grupa
    Lakeside Gardenview Room
    Uzturējās3 naktis 2015. gada aprīlis
    Perfect location and good service”
    perfect location, good service and nice food
    Travel with my parents in Hangzhou and stayed in Shangri-La for 3 days, the hotel located nearby the west lake and only need 3 minutes walk to get there. Its perfect location will help you avoid finding a taxi in the gold vacation week.
    Novērtēts 04 maijs 2015
    Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely.
    Atbildēti 15 maijs 2018
    Shangri-La Hotel Hangzhou
    9,3
    Izcili
    Cayleh no Malaizija
    Solo ceļotājs
    Lakeside Gardenview Room
    Uzturējās2 naktis 2014. gada novembris
    Good stay”
    Good service etiquette, knowledgable staff to advise us how to get ourselves started in getting around Hangzhou, great location
    A pleasant stay and good experience in the hotel. We checked in during wee hours in the morning and was upgraded to lake view room. Thumbs up. The location is great as it is situated at the West Lake, walking distance to some of the attractions. There is a bus stop (called xin xin fan dian) located just outside the hotel, very convenient for public transport with good frequency level and reasonable bus fare to travel around Hangzhou (Remember to always prepare several RMB 1.00 with you before boarding). Did i mention there is a unique Starbucks hidden at Zhusu Yuan (Zhusu Garden)? Yes! If u r an avid lover, this is not to be missed. We will stay in Shangri-la again next time when we go to Hangzhou!! :)
    Novērtēts 23 novembris 2014
    Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely.
    Atbildēti 15 maijs 2018
    Shangri-La Hotel Hangzhou
    6,3
    Labi
    May-yi no Amerikas Savienotās Valstis
    Solo ceļotājs
    Uzturējās vienu nakti 2014. gada jūnijs
    A passe hotel that needs a renovation soon!”
    1) Location 2) Lake View 3) Garden
    While the location is great - just a few minutes from the famous show - West Lake Impression - and the hotel is tucked away in lushes and greens, the interior really needs a major upgrade soon! The hotel feels like a hotel in passé with decoration styles and senses from the 1980s or 90s. Having said that, the rooms are spacious and lake views quite nice if one doesn't mind a bit of old-fashioned interior!
    Novērtēts 22 novembris 2014
    Dear Guest, I would like to thank you for choosing the Shangr i-La Hotel Hangzhou, and for sharing with us your experience. I am truly sorry that your stay did not meet our usual high standards. Your constructive comments have been discussed with the team and appropriate actions have been taken to remedy to this kind of situation in future. I do hope that we will have the opportunity to welcome you again should your travels bring you back to Hangzhou. Yours truly.
    Atbildēti 15 maijs 2018
    Shangri-La Hotel Hangzhou
    9,3
    Izcili
    han no Ķīna
    Ģimene ar maziem bērniem
    Uzturējās vienu nakti 2014. gada jūlijs
    Excellent stay”
    location, big room, garden
    The hotel is one of the oldest five star hotel in Hangzhou, maybe even China. Room is neat, facilities are good and the garden is well landscaped. Lucky upgrade to bigger room with lake view. Nice stay. Recommended!
    Novērtēts 16 oktobris 2014
    Dear Guest, First of all, I would like to thank you for choosing the Shangri-La Hotel Hangzhou, and for taking the time to share with us your experience. I am truly happy to hear that you had a great time while staying with us, and that out hotel met all your expectations. Your kind comments have been shared with the Team, who were delighted to know that their constant efforts to provide a warm and friendly stay to our guests was so much appreciated. Your kind words are such a tremendous motivation for them to continue their good work. Once again, thank you sending us your feedback and we are hoping to have the opportunity to welcoming you again should your travels bring you back to Hangzhou. Yours sincerely.
    Atbildēti 15 maijs 2018
    Shangri-La Hotel Hangzhou
    12345
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