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I had a perfect stay in this hotel! Room is spacious, clean n comfortable. My room is on highest floor facing pool, cliff and partial sea view. The only cons is i had to go through the slope and stairs on the way to the lobby, it was raining and has no canopy. However, i definitely will come back to sugar again on my next visit!
Good pool for swimmers, good gym”
We stayed there with kids only for three nights. The room was cramped but the beds and pillows were very comfortable and deserves four stars. We have booked option without a breakfast so I can't say anything about it but I like swimming and the pool was really good for swimmers. It is like 20-25 meters long and is great for daily exercise. Moreover there is a gym with all the basic stuff and air-co and for me it was just enough. The stuff could be more towards guests but overall it was pleasant stay in 'resort type' hotel with good facilities with 10 minutes walk from the Ao Nang beach.
The hotel is in the middle of everything- within walking distance to the beach, local eateries and high end boutique restaurants left and right, convenience stores and shops at every corner. Take note that the hotel is actually on a cliff so if you’re staying at building 2 like we were, it’s a bit of a hike. The facilities were amazing. The room was clean and spacious with a stunning view. There was also a free mini bar with 2 water, 2 pop, 1 juice and a snack. Take note that they will not refill this unless everything is consumed (at least that’s what happened in our case) so consume everything in a day if you want it refilled the next day. Refilling is done once a day. Staff was friendly, very informative and helpful. My friend lost her bag in the van that we hired to get there and even though our efforts were left in vain, we highly appreciate the staff with their assistance. Just note that Krabi itself is five times overpriced compared to Bangkok. Very touristy prices.
The room is really clean and location is great”
The room and the bathroom is really clean, I am amazed with the cleanliness. The location also great, eventhough is 15 minutes away (walking distance) from the beach, a lot of restaurants and other shop near the hotel. The no good experience is that, we were asked to wait until 2 pm (from 1 pm) before we can get to the room, and they let other people (before 2pm) get the room first, and we were given our room key when I asked them about our room, while there are 4 people behind the front desk.
Pros, pool is big enough too have fun with friends, nearby got seven-eleven by just 2mins walking distance, and lot of restaurants, the front desk is very helpful(they helped us to translate and changed the room with immediate action.) Cons, the floor was sticky(even we changed the room, i think is becuz of the detergent they used), so we mop the floor by ourselves. but overall is okay.
Deluxe Pool Access Room”
The hotel location is convenient. There is cafes & 7-11 near the hotel vicinity, thus you will definitely not go hungry. They are equipped with full hotel facilities such as gym and pool. The room is also clean and spacious. One negative thing to state would be that the tv channels was limited.
love everything ”
falling in love with this hotel, near convenient store, restaurant and near to muslim street..walking distance to every where including aonang street..hotel room is very clean, spacious and breakfast were good and variety..definitely will come again!
Very Good Stay in the Heart of Aonang”
I Booked three rooms for 8 of us. Luckily they arranged 2 rooms with 2 beds to cope for with our needs with no extra charge. The Pool was good. The room is spacious complete with basic amenities. Will stay here again if i have the chance to come back to krabi.
New excellent hotel. Cliffhanger ”
Pros, rooms spacious and very clean. Facilities very good. Staff very good. Cons. Beach is a 15Min walk but plenty of restaurants and shops along the way. Note, low season room rates make this a good choice
Great hotel! ”
Location was pretty central and had a nice swimming pool! They had two different buildings, both with a pool each. Staff were very friendly and assisted us whenever we had issues with our day tour bookings e.g they assisted us in getting in touch with the operators when they were late. Had a great stay at the hotel! We also found a superb restaurant Ao Nang Boat Noodles just 2-3 mins away from the hotel! Will be back in Krabi:)
I will come again all is very good and comfortable. But location from beach about 1.3 km need to walking or rent scooter. I’m prefer walking because can shopping and burn my fat too.
"Great Hotel" ”
The hotel is a nice modern clean hotel with helpful and friendly staff. The rooms in the new building seem a bit bigger.The pool was great and regular supplies of towels for use at the pool. Would definitely recommend the hotel. They upgraded our rooms to the deluxe room with a very complete facilities. The breakfast was superb. Walking distance to the beach (15mins) alongside busy boulevard.
overall is ok”
superior pool excess room actually same the medium budget hotel sizes like others hotel, make me no suprise, there is two counter which separate in 2 blok,but we need to climb up to behind blok prosses check-in since we taken a lot of luggages. Swimming pool no decoration seems like very simple public swimming pool. The important things is after i booked the room, i need to ask something through agoda to hotel staff, but nobody reply at all!! service no good at all. Breakfast for me not many choices but environment still ok.
Staff was really efficient and attentive to our needs, room was definitely value for money especially the one with pool access. Near to various halal eateries. Only downside to it was that its considerably far from Ao Nang Beach (probably 15mins of walking needed).
Check in was super fast, helpful staff, most of the amenities are there. Plenty of options in Halal & testy Buffet breakfast. Obviously want to come here again and will be recommended to friends. Thanks to the team.
What a bargain for a first class hotel room. We stayed at a deluxe room unfortunately facing the back of a hill but we didn't really mind. It provided us with some privacy and quiet. The room is very spacious and comes with a double and a single. Room was weel finished and appointed. And they were super clean. Front staff were very friendly and helpful. Breakfast is simple but sufficient. The hotel is located conveniently along the shopping street and halal food is plentiful nearby . Highly enjoyable stay
VERY GOOD LOCATION TO STAY”
good value for money, breakfast is soo good with types of coffee..variety of fruit. still remember the nasi goreng tomyam..very delicious. the room is is..we upgraded to deluxe room without charge great customer service, also provided us with box breakfast because we check out earlier for morning flight.. will stay here for the next visit...
Booking for pool access room for 4N3D on last March 2019. The room was spacious for my small family. The advantage of pool access is your kids can go swimming anytime. A lot of Muslim restaurant nearby and tourist center. The hotel refills the snack in the refrigerator every day for free. The staff was friendly and very helpful. Recommended to check in here! Definitely will come here again.
Booked the room that connects to the pool right outside the balcony. View is pretty much amazing. Hotel is minimalist and sophiscated. The pool is amazing as well. Room is clean. Just that the toilet, got choked a few times. Other than that, it is really good. This area is close to everything. The only con is, you need to travel up the steep hill from the bottom to the hotel. I am not sure if there are stairs. But yeah people with luggage have to go up by the hill.
Nice , spacious and relaxing environment ”
Convenient, nice and relaxing place for holiday, staff are friendly. Outside hotel will have land tour and airport transfer 😍😎good choice, one thing not so perfect is hotel lobby need to walk up the slope overall is a great 👍 place.
Love the locations. Although swimming pool was quite small but others are perfectly good.. beach mat provided, differnt towels for u to bringn out from the hotel. Walking distance to the mosque and beach. Halal food along the streets. Would love to come back!
Great location and amenities!”
They provided a mat for u to bring to the beach and towel and daily mineral water/ soft drinks. Walking distance to Ao Nang beach. Good area with young children. 5mins to mosque. Halal food everywhere. Clean boutique hotel.
Staff Service was very good, hotel was very clean as well. Location wise its a bit further as compared to many other hotels but still alright since we are there to relax so it is fine to walk a bit more.
Second stay in the one bedroom suite .... we love it worth the extra money and the bath tub on the balcony is fantastic. Only problem is that they’ve moved the lobby to the top of a hill... impossible to pull your bags up if ur staying up the top of the hill and no one to help with bags.... lucky for us the suite is at the bottom of the hill lol
Clean and near with muslim restaurant ”
The room is clean and very comfortable but the receptionist hotel at different building and must walk while climb to the lobby.Staff delivers good service.Nearest with Aonang Mosque and halal food restaurant.
Nice hotel overall for Krabi. ”
They upgraded my room to a room with exit to the pool and it as was amazing at night. blue lights inside the pool and very quiet. very romantic. The girl I met totally got in love with me 😂 surprised myself. Overall room clean and nice, just hotel located ok some hill it’s annoying walking there.
There is so many hotels/resort around this area. I picked up the hotel because it’s quite newly built. I had a wonderful 2night stay over. Breakfast was simple and notice they do change the menu daily. I love the eggs section. Walking distance to the beach about 10-15mins. Catching the big sunset was a great view.
Huge King bed & good rain shower. ”
We give it a got 8/10 points, as this resort got more Pro than Con. We stay for 5D4N (27/2-3/3) and rented a motor bike (next to our resort) for 4 days at 1000thb (negotiated for 800thb), by right per day is 250thb. We stayed at room 1403 which was facing the main Aonang road overlooking the beautiful Cliff. The sound proofing at the balcony did their job well. We love the super King size bed & the rain shower. Because we are diving with Poseidon for 2 full days, that was why we choose Cliff Hanger. At 7am we can even see Sunrise at the comfort of our room’s balcony! Talk about balcony, it double-up as an area for us to hang & dry our diving gears too! We love the dark chocolate ice-creme at level 1 cafe (which we are there twice). The only Con: Both the Gym & Pool were small (bring your room spare Gym/pool towels). Overall is a nice hotel.
New, comfy, clean”
Good buffet breakfasts in the morning with western and Asian food. Two different pools. We didn't have a room with a view, our balcony instead faced the back of the hotel but that was fine with us as we had lots of privacy. Room can be cleaned everyday if desired. Big clean rooms. Super comfy beds. Great hot shower. Recommended.
A very nice hotel which presents as new. The stuff was very friendly and helpful. A very good breakfast! The fitness center was small with few eqiptments, but had the most important ones. We will highly recommand this hotel.
OK but few things needs improvement”
1. Shower The shower goes from hot - cold - very hot - hot - cold - very hot. I got burnt many times. Please fix this as it is dangerous especially for children. 2. Sound prove Poor sound proof. I can hear next room so clearly. 3. Very small pool without privacy. Pool are too small. Other than that, this hotel is ok. Clean and big room.
BEST HOTEL IN KRABI”
Superb hotel with well maintained facilities,staff was polite and humble,i request for baby cot and no extra charge for it, should has more variety of "asean" food for breakfast which i saw most of tourist came from Malaysia,and take it as good potential for your hotel,and it will be more easier if you cna provide shuttle from airport to your hotel others was superb..
Anniversary gate away ”
was a grea tstay, clean sheets, clean room, nice view from the large balcony..and walking distance from the beach....what more can we ask for...great place...
Nice modern hotel”
Nice modern hotel with very good rooms. The gym is quite good, swimming pools are ok. But the hotel was great value for money. Staff could be a bit more friendly..
Value for money & Great Location ”
Our room is spacious & comfortable. Breakfast was good with lots of choice. Location is about 10 mins walk to Ao Nang beach, nearby with convenient stores & restaurants.
We had a 4 nights stay in a deluxe room. Overall cleanliness is satisfactory. The kings bed is very comfortable with free minibar. Cola, fanta, orange juice, peanuts and 2 bottles of mineral water are complimentary for each days. Toiletries are complete. However, only no toothbrushes are provided. Hotel also provides us with a mat and sandals that can be used at the beach. In general, we had a pleasant stay here.
Upon our arrival we were warmly greeted by tge front/reception office. We were also served with a welcome drinks that soothed our thirst due to hot weather. We were then ushered to our rooms. The rooms were spacious, clean and have a superb view of the cliff. We were also provided with complimentary snacks and soft drinks everyday which I think that was so generous of the hotel. The breakfast offered so much varieties and i love the egg section very much indeed. I just hope that the management could kindly provide facilities for the disabled/wheelchair guests such as ramp to and fro the room and the cafe. This will be a great help for them. Thank you Sugar Marina for the wonderful stay and I would be gladly recommend others to stay here.
Chilling at Aonang..”
Hotel is clean and location is just nice.. night market on the opposite street, eateries too.. about 10 mins walk to the Aonang Beach for that sunset view in the evening.. nice place to layback and relax..
Overall a good hotel”
The hotel lobby is up the slope. Lucky the rooms allocated to us is near to the streets side. It’s walking distance to the anonag Main walking Street, however with young children it can be quite a distance to walk. Near to a supermarket which is great. Breakfast choice is not so much but ok. Overall a good stay.
Well Built and Located; Could be Managed Better”
Room was brilliant and so was the property. But felt that few things were not fitting of the good rooms/infra: cheap toilet papers, breakfast quality average, staff at check-in wasn't able to manage guests properly. Overall, good stay but hotel can improve on a few small things for an ever nicer experience!
We can only recommend!”
Location is very good, about 10 mins. walk to Ao Nang beach. We had a room with mountain view and we were totally satisfied. If you want to avoid being on sight to everyone by the pool we wouldn’t recommend booking pool access room. Our room was very well furnished and equiped and clean. Bed was very comfortable. Bathroom spacious and clean. Minibar includes soft drinks for free. Swimming pool was quite a welcomed spot for us especially during the late afternoons. Breakfast was excellent too. The only downside we encountered was the lack of English among the hotel’s staff but nothing serious. We would definitely stay again at this hotel with zero hesitation.
Good choice for Ao Nang”
Good choice for Ao Nang, but room for improvement. Room was a good size and well equipped. Very good breakfast, hotel in general modern and new. I like the beach bag and beach/ pool towels and flip flops which are already in the room. Improvements can be made with staff, service staff using elevator ahead of guests and even getting in elevator before we can step out. Front desk staff friendly but young, fresh looking with little knowledge of general questions. One insisted Jan 1 being a holiday I needed to book airport taxi 45 mins earlier than I wanted due to major holiday traffic jams. There was a barely another car on the road! Overall a good experience and would stay again.
Love the pool access room”
Strategic location for halal food eateries and mosque is just a few mins away. Great minimalist decoration theme. The breakfast spread was amazing and it’s Halal! Super love the pool access room (with affordable price), my kids had a blast! Recommeded for Muslims traveler.
Great location ”
I booked a pool access room for four days. The pool was dirty and with leaves. After voicing out this, the pool was great and big enough to swim. Location is good. The service was nice. The key card did not work for twice Overall, it was pleasant
Great stay ”
Loved our stay at Sugar Marina. The rooms were very clean and spacious. Even though the King bed was actually two twins pushed together, the gap wasn't too noticable. Great location to the beach and main area. The cliff view room was an amazing night to wake up to every morning. The asthetics of the building were very modern and unique. The main lobby area/staying in that building was a walk up a good sized slope, however thankfully we stayed in the old lobby building which was lower down the hill. Would highly staying here!
Modern and clean”
Rroms are spacious and modernly decorated. Nice balcony and simple touches like robes, slippers, beach mat and umbrella in each room make for a perfect stay. The hotel had all the amenities for a stylish and comfortable stay. Breakfast was a marvelous spread and well worth the 300 baht pp if not already included in your package . Only downside is the hotel is about a 15-20 walk to the beach however the hotel pool is just as good.
Employees are helpful and friendly. Wish h to visit again. ”
Everything was as per booking. 1 wrong thing they did, I booked room for pool view, but they gave us hill view. We checked in at night, Next morning we feel that they gave wrong room. I called at the reception, they said all rooms are booked, so nothing to do. More over they said, they gave upgraded room. I think hotel management should be more carefully about this
Comfie bed ever!”
The room was perfect, pool view. The bed very comfie. Breakfast good. Provide halal meal. Near to halal restaurant also, near to masjid. Can rent motobike nearby. Just negative is, you need to climb with all your luggage to go to the lobby. Management need to do something about this.
Exceptional .. very very good”
The beat hotel at the journey.. amazing rooms.. the bed is excelent.. great pools Breakfast soo good.. excelent price quality Little walk to the beach were you have the pleasure to see local sellers.. love it.. ❤️
Nice hotel and good location...just a walking distance..have a lot shops, restaurant and massage centre.
Well appointed room, great friendly staff. In room facilities well thought of. Umbrellas, flip flops, free mini bar, comfy pillows.. great stuff! Block 2 was a bit of a climb though.
Good for rwlax”
Location is good, quiet, room is very clean and comfortable. We love the pool excess room and pool looks amazing during the night
Comfortable room and Clean ”
Good Experiance to stay this hotel . Comfortable room And Clean. Hotel near streets side & this street side shop selling clothing is cheaper than Aonang Beach side shop..We had booked two rooms & hotel arranged connecting 2 rooms very convenient to us .
Good for the price”
A very clean nice hotel with lovely additions of beach bags and mats etc I thought that was a great touch. The power cut a few times which was a pain as the room was very hot without aircon but obviously not the hotels fault just maybe some battery fans in rooms would be a nice touch. Didn't love the breakfast but aside from this a good find. We stay in Krabi often and I would consider this hotel again.
Great Location, New, Clean & Comfortable stay”
They upgraded room with pool access :). It’s nice boutique hotel near the hill and can see the sunrise at the evening. We stayed here for 2 nights and near Krabi mosque where you can get all HALAL food near the mosque which is only 10 minutes walk from the hotel. Room was comfy and nice. It’s suitable if you need a privacy at night because it surrounded with the hill & cliff. Definitely will stay here again if come to Krabi.
this is our first time travelling for celebrate our second anniversary. It was great. The location is centre and easier to find halal food especially for muslim. We really enjoy our stay in this hotel. I will definitely stay here in future. night market near ao nang mosque also has a lot of choice and quite cheap. This hotel nearby 7eleven and family mart. There is alot of ATM. Thank you so much sugar marina!
Dirty towels and dirty slippers”
The hotel has a modern decoration, it's new, 10 minutes walking to the beach, small but nice pool and good price. However, the housekeeping is terrible. Dirty towels, dirty slippers, they dont change toals or bathrobes, just fold it again. Dont refill the minibar. The dirty cups were washed in the bathroom with water. We asked for new slippers, they give us another dirty slippers. Just terrible. Staff not so nice. Dont speak very good english.
Good rooms & friendly staff”
The property itself was pretty including the lobby and swimming pool. The rooms were nice and cleaned very well every morning. The staff were ever helpful and quick to help out with requests. It's quite a walk to the beach, around 700m but at least it's more value for money compare to the beach front hotels.
The room that I took was a Superior type with 2 queen size beds. The hotel replenish the drinks everyday on the mini fridge and all could be consume free. I didnt take breakfast deal as there are many roadside eateries that I can choose everyday. For muslim travellers, there are many halal food nearby.
Virs vidējā līmeņa”
Though the hotel provides free mini-bar, we ask to change soft drinks to mineral water, the hotel didn’t do it & we have to pay if we need extra water. We ask for a second room key card but needed to pay a deposit. On day of check out, there’s no record of my deposit & took so Long to sort things out. I won’t come back any more.
Great hotel, a bit pricy for Thailand. Overall, enjoyed my stay. Unfortunately, no welcome drink.”
Great fresh fruits, omelets are great if the guy cooking, all others do not understand order, unfortunately. The lady in the restraunt was quite rude when I wanted to take small bowl of fruit with me. Service overall is great, clean, tidy, friendly staff. Will suggest to improve black coffee. I really enjoyed my stay.
A very comfort, nice hotel, besides, it's located at strategic location where 7epeven,family mart are just walking distance within 5min. Stay here for 4days and all staff are very kind n willing to help. I reach hotel at 8am,staff trying their best to find if there's empty room for me to check In early. Thanks for the nice hospitality, for sure will come back again if I were visit krabi
The double bed is very comfortable but it is just 2 super single beds combined together. Room comes with with free minibar with Cola, fanta, orange juice, peanuts and 2 bottles of mineral water and they are complimentary and refilled daily. Note that they do not provide toothbrush here. Beachmat is a plus! Breakfast is decent with a live eggs station and the menu changes daily. However, the hotel lobby is located further in at the second building and you will need to tug your bags up a steep hill to get there. Hotel does not arrange any form of transportation for you except the airport shuttle.
Awesome pool, trendy room”
Located at the end of the shopping and restaurant strip- we could walk everywhere! The rooms were big and modern designed. The airconditioning was the best we have had on Thailand! I think it is worth mentioning that we had about a 5 minute uphill walk to the hotel, it was okay for us but I could see how it could be hard for others. We got the pool access room for a little extra and it was worth it!!! Everything was spotlessly clean and staff was very helpful
worst nights sleep in two weeks in thailand. ”
constant noise from other guests in the night. We had upgraded to pool access, when in reality a sea view would have been quieter. Building work and the sound of grinders and hammering at 7am. would of been nice to have been told that the block we are staying in is under reconstruction, and we would have moved over the road. staff very friendly.
Good service, good location”
Staffs were welcoming, helpful. Very good location for halal consumptions. Has a mosque nearby. Convenience stores around the hotel. Not many people. Calm and quiet. Quite near to the beach. Highly recommended!
Nice modern new hotel”
This hotel is quite new and is facing the main road and have plenty parking space. Love definitely everything about this hotel. From its nice modern design to welcome drinks to umbrella to beach bag to its halal breakfast. Took the double queen bed with access to swimming pool, my kids definitely enjoying it. Breakfast is 125 baht per head if you bring your child along. Will consider to stay here if i coming here again next time.
The highlight of our vacation!”
Pros: We loved the room! The bed was comfy, the room interior felt like we stayed in an expensive hotel, the facilities in the room omg (flip flops for the beach, umbrellas, picnic mat, extra towels to use outside), they provide Halal breakfast buffet (convenient gila pls & yummy), free wi-fi (ok la wifi, not slow not fast), free mini bar (plus they topup everyday nice) kids love the swimming pool & the hi-pressure hot shower masha Allah! Cons: TV channels tho, nothing to watch! No movie channels in english at all, the only channels kinda relate to us were Njoi channel & TV3 but so boringggg still. Glad we brought laptop with us so we can stream to the internet & watch movies online 😂