Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

117 Jalan Pudu, Bukitbintanga, Kualalumpura, Malaizija
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Deluxe klases numurs Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Deluxe klases numurs
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    Vestabils Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
    Vestabils Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
    Viesnīcas interjers Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
    "Executive" klases numurs Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
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    Viesnīcas āriene Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

    Swiss-Garden Hotel Bukit Bintang Kuala Lumpur atsauksmes

    7,5
    Ļoti labi
    /10
    ( 6898 atsauksmes)Skatiet, ko viesi teikuši
    7,5
    Ļoti labs numura komforts un kvalitāte

    Tas, kas Jums patiks par Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

    Iespējas, ka Jums patiks

    • 320 m sabiedriskajām transportam

    • Lidostas transfērs

    • Valūtas maiņa

    • Atrodas Kualalumpura centrā

    Fantastiski
    Atrašanās vieta
    8,0
    KARTĒ
    Lieliska vieta - Pilsētas centra iekšpusē
    Populārākais apkārtnē
    Tuvumā
    Populārs
  • STA Travel90 m
  • Old Asia / Vecā Āzija200 m
  • Sun Complex210 m
  • Sarawak Paradise in Borneo210 m
  • Kelvin Gems210 m
  • 21st Century Internet290 m
  • Imbi Monorail metro stacija320 m
  • Hang Tuah Monorail metro stacija330 m
  • Low Yat Plaza340 m
  • Pudu cietums350 m
  • Šī ir augsti pieprasīta naktsmītne!

    Pēdējais rezervējums veikts pirms dažām minūtēm

    Atbilstība cenai:7,3
    Vietas vērtējums8,0
    Tuvākā lidostaSultan Abdul Aziz Shah Airport (SZB)
    Attālums līdz lidostai17,0 km

    Numuri pieejami Swiss-Garden Hotel Bukit Bintang Kuala Lumpur.

    7,5
    Ļoti labi
    Numura komforts un kvalitāte
    Deluxe klases numurs (Deluxe Room)
    Deluxe klases numurs (Deluxe Room)
    ...
    • Numura lielums: 28 m²/301 k...
    • Skats: Pilsēta
    • 2 vienvietīgas gultas vai 1...
    Norādīt datumus, lai redzētu cenas
    Executive klases numurs ar 1 divvietīgu gultu (Executive Double)
    Executive klases numurs ar 1 divvietīgu gultu (Executive Double)
    ...
    • Numura lielums: 38 m²/409 k...
    • Skats: Pilsēta
    • 1 divvietīga gulta
    Norādīt datumus, lai redzētu cenas
    Premier Deluxe klases numurs (Premier Deluxe)
    Premier Deluxe klases numurs (Premier Deluxe)
    ...
    • Numura lielums: 28 m²/301 k...
    • Skats: Pilsēta
    • 2 vienvietīgas gultas vai 1...
    Norādīt datumus, lai redzētu cenas
    "Executive" klases numurs (Executive)
    "Executive" klases numurs (Executive)
    ...
    • Numura lielums: 38 m²/409 k...
    • Skats: Pilsēta
    • 1 divvietīga gulta
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    Ģimenes numurs (Family Room)
    Ģimenes numurs (Family Room)
    ...
    • Numura lielums: 50 m²/538 k...
    • Skats: Pilsēta
    • 2 vienvietīgas gultas un 1 ...
    Norādīt datumus, lai redzētu cenas
    Divvietīgs ar divām gultām, augstākās kvalitātes (Twin Premier)
    Divvietīgs ar divām gultām, augstākās kvalitātes (Twin Premier)
    ...
      Norādīt datumus, lai redzētu cenas
      Divvietīgs ar divguļamo gultu, augstākās kvalitātes (Double Premier)
      Divvietīgs ar divguļamo gultu, augstākās kvalitātes (Double Premier)
      ...
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        行政双人房 (Double Executive)
        行政双人房 (Double Executive)
        ...
          Norādīt datumus, lai redzētu cenas
          "Executive" klases "suite" numurs (Suite Executive)
          "Executive" klases "suite" numurs (Suite Executive)
          ...
            Norādīt datumus, lai redzētu cenas
            Executive klases Suite numurs (Executive Suite)
            Executive klases Suite numurs (Executive Suite)
            ...
            • Duša & vanna
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            Īstu viesu atsauksmes par Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

            Agoda atsauksmes (6898)Booking.com atsauksmes (1940)
            Viesnīcas stāvoklis/tīrība:7,4
            Iespējas6,8
            Atrašanās vieta8,0
            Numurs komforts un kvalitāte7,5
            Pakalpojumi7,4
            Atbilstība cenai:7,3
            Sniedz pārbaudīti viesi no Agoda
            Visas valodas
            Visi ceļotāju tipi (6898)
            Visi numuru veidi

            Parādīt atsauksmes, kurās pieminēts 

            Parāda 5698 pārbaudītu viesu komentārus
            12345
            6,8
            Labi
            Deepa no Singapūra
            Ģimene ar maziem bērniem
            Deluxe klases numurs
            Uzturējās vienu nakti 2019. gada aprīlis

            dont expect too much in terms of service”

            u can never contact the reception easily..housekeeping not available at night..bed was comfortable..toilet was dated..had booked 2 rooms but they upgraded us to a unit with 2 rooms together..was fun to stay with my sis family..breakfast was bad..reached at 930am and most of the food had finished..

            Novērtēts 22 aprīlis 2019
            8,4
            Fantastiski
            Hariza no Malaizija
            Pāris
            Deluxe klases numurs
            Uzturējās vienu nakti 2018. gada decembris

            Good Stay”

            Polite staffs and clean room. Nice location for couple to enjoy bukit bintang but not suitable if with kids especially with toddlers because u have to cross road and walk if u don’t want to be trapped in the congested of bukit bintang traffic. Worth it for the price.

            Novērtēts 07 februāris 2019
            3,6
            Malcolm no Austrālija
            Pāris
            Executive klases numurs ar 1 divvietīgu gultu
            Uzturējās5 naktis 2019. gada marts

            Pieņemami”

            I thought I was staying there, but instead I stayed at the apartment behind the hotel, as the hotel was undergoing refurbishment. I arrived at the hotel there were no signs indicating to go to the apartment behind hotel, if it wasn’t for a passerby to tell me I wouldn’t have known. I was at the check in counter and I requested a refund as I wanted to stay at a hotel not an apartment and was told that my booking was non refundable. Had no choice but to stay there. I wasn’t shown the room just the key and I had to find the room myself. Apartment policy. Next morning I complained again as I was not told where to go for breakfast, nothing missed as the supposedly hot food had all the lids off, didn’t want to chance it for food poisoning I took the safe option toast and coffee. Receptionist wasn’t helpful at all when you try to give them a lesson in food hygiene. For those that will be staying at the apartment complex will be impressed by the room but unimpressed by the staff.

            Novērtēts 17 aprīlis 2019
            2,0
            Jackson
            Ģimene ar maziem bērniem
            Ģimenes numurs
            Uzturējās vienu nakti 2018. gada decembris

            cmi”

            rooms are dirty, 1 of the front desk staff was very rude and made me waited for 30mins to get the room as there was no rooms available or ready at that time which is 7.30pm. toilet was leaking badly and nothing was done to it. WILL NEVER EVER STAY IN THIS HOTEL AGAIN AND PLEASE DONT STAY HERE or REGRET IT!

            Novērtēts 24 marts 2019
            8,0
            Fantastiski
            Jennifer no Filipīnas
            Ģimene ar maziem bērniem
            Deluxe klases numurs
            Uzturējās vienu nakti 2019. gada februāris

            Perfect Location at the Heart of KL”

            The hotel is located at Bukit Bintang which is very accessible (near MRT station, the city, the street food, the central market, the chinatown, etc.). However, the room seemed to be old and not well maintained. Good to know that they are for renovation from 28 February 2019 onwards. We got a great deal online for room rates. The staff at the front desk were all nice and friendly, and all our concerns were addressed immediately. However, one of the bell-boy tricked us. He advised us that arranging a taxi is cheaper than Grab from hotel to airport, as Grab would ask us to pay the toll fee in addition to the rate. We found out that he asked the driver for a commission (RM10) in addition to my husband's tip of (RM10). Moreover, we learned that Grab would only cost us RM65 plus RM2.5 toll than the taxi that cost us RM90. Thus, should be careful when dealing with the hotel staff.

            Novērtēts 27 februāris 2019
            6,4
            Labi
            Durven no Singapūra
            Pāris
            Deluxe klases numurs
            Uzturējās vienu nakti 2019. gada februāris

            Labi”

            Very old hotel. Unpleasant moldy smell in the room. Poor lightings. Heard they will be closed for renovation. Looking forward to see some improvement. Good things is strategic location near to Jalan Alor and Bukit Bintang

            Novērtēts 26 februāris 2019
            4,4
            Avril no Malaizija
            Pāris
            Deluxe klases numurs
            Uzturējās vienu nakti 2019. gada februāris

            Front Office employees lack of training ”

            Before I arrive at the hotel, I tried to call up the hotel to check my booking. Surprisingly, no one pick up my calls. After 1 hour plus, I arrived at the hotel to check in and I was told the system didn't has my booking. I took about 45 mins to check in with no queue ahead. When i got up to the room at 11pm, I heard drilling noise but I am not sure where is the sound come from. I tried to call front office with the internal phone but again no one pick up my calls. Thus, I went down to front office to request change of room, but unfortunately when I tell them there is noise, the employee doesn't seems to believe although she is willing to change the room for me. Few times passing by the front office, when the employees are checking in/out the guests, they won't bother about when phone ring and just continue with what they're doing. If i m not wrong this is so called a 4 stars hotel? Those equipment in room quite old. Only great part is, F&B employees are friendly and attentive.

            Novērtēts 11 februāris 2019
            8,8
            Fantastiski
            Chitra no Singapūra
            Pāris
            Deluxe klases numurs
            Uzturējās4 naktis 2018. gada decembris

            My stay was good”

            The staff was very friendly and i had a power trip they actually like about 15 mins they got me another room. the breakfast was just too good specially nasi lemak and the eggs was tooo good and yummy. will definatly come and stay again.

            Novērtēts 07 februāris 2019
            9,2
            Izcili
            Piyush
            Ģimene ar lielākiem bērniem
            Deluxe klases numurs
            Uzturējās3 naktis 2019. gada janvāris

            Location for first timers is superb ”

            Location is superb for staying family or business both commuting is the best toilets can be more serviceable during my stay choked draining system was not removed during stay committing to provide in time was not done any ways staying is not bad alongwith basics are full filled!!!

            Novērtēts 04 februāris 2019
            8,0
            Fantastiski
            IBRAHIM no Malaizija
            Biznesa ceļotājs
            Deluxe klases numurs
            Uzturējās2 naktis 2018. gada oktobris

            Value for Money for Business Traveller”

            It located near to city attraction but not in the city centre. If you are having any occasion at the city centre but looking for cost effective but convenient for your business trip, i would recommend this hotel. It is near to public transport

            Novērtēts 12 oktobris 2018

            Dear Ibrahim! Thank you for taking the time to share your rating and your recommendation to future traveller about our hotel strategic location. We hope to welcome you back to our hotel in near future! Sincerely, Wendy Steinhardt - Guest Experience Manager

            Atbildēti 01 novembris 2018
            Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
            8,8
            Fantastiski
            Naveen no Austrālija
            Biznesa ceļotājs
            Deluxe klases numurs
            Uzturējās vienu nakti 2018. gada septembris

            Nice location!”

            Staff Joe upgraded us to another room which was nice. The first room was a bit older with worn wall paper and worn carpet -you could visibly tell the room was not well maintained. So requested change of room that was provided. The second room was old too but was less worn out. Nice TV reception, large toilet and bathroom. Location is always good with this hotel for shopping and eating local food! Thanks

            Novērtēts 03 oktobris 2018

            Dear Naveen, Thank you for taking the time to share all of your feedback. While we wish you had a better experience while staying with us, it is feedback like this that we learn from and use to improve. The new Management are aware of the need for some refurbishment some of which is already under way and more which will be implemented during the less busy period of months. We have immediately set about to review the ways to overcome this issues so that the overall experience of our guests can be improved. And thank you for staying with us. We really appreciate your feedback! Regards, Wendy Steinhardt Guest Experience Manager

            Atbildēti 01 novembris 2018
            Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
            8,8
            Fantastiski
            MASLIZA no Malaizija
            Solo ceļotājs
            Deluxe klases numurs
            Uzturējās2 naktis 2018. gada septembris

            Value for money ”

            Good location . Inhouse coffee house (Green Treats) has good selection of cakes and a very good creamy mushroom soup . Room service was good esp the Nasi Goreng Istimewa . Staffs were very friendly. Rooms are big , outdated but clean , comfortable, has all the essentials . I will return!

            Novērtēts 02 oktobris 2018

            Dear Masliza, Thank you for staying at Swiss-Garden Hotel & Residences Kuala Lumpur. We appreciate you, sharing your comments with fellow travellers. While we wish you had a better experience, it is feedback like this that we learn from and use to improve especially about outdated room. The new Management are aware of the need for some refurbishment some of which is already under way and more which will be implemented during the less busy period of months.Once again, thank you for taking the time to share your experience and we certainly look forward to welcoming you back to Swiss-Garden Hotel & Residences Kuala Lumpur soon! Regards, Wendy Steinhardt Guest Experience Manager

            Atbildēti 01 novembris 2018
            Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
            9,2
            Izcili
            Koh no Malaizija
            Pāris
            Deluxe klases numurs
            Uzturējās vienu nakti 2018. gada septembris

            Nice room”

            Good location where nearby Alor street for foods, drink. Just walk 2-3min reach there. Walk to Pavilion took time about 15-20min. Good safety environment while walk frm the hotel to Alor street and Pavilion because very happening with the people and full of lightings along the road. Gave me peace of mind. Car parking basement, hv to be careful and consider limited parking lot too. FOC for guest. Breakfast variety not that much and nasi lemak and mee goreng need to improve the taste of foods. Juice and coffee are good.

            Novērtēts 24 septembris 2018

            Dear Koh, Thank you for staying at Swiss-Garden Hotel & Residences Kuala Lumpur. We appreciate you, sharing your comments with fellow travellers. While we wish you had a better experience about the breakfast variety, it is feedback like this that we learn from and use to improve. Once again, thank you for taking the time to share your experience and we certainly look forward to welcoming you back to Swiss-Garden Hotel & Residences Kuala Lumpur soon! Regards, Wendy Steinhardt Asst. Guest Experience Manager

            Atbildēti 01 oktobris 2018
            Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
            9,2
            Izcili
            Adrian no Malaizija
            Ģimene ar lielākiem bērniem
            Deluxe klases numurs
            Uzturējās vienu nakti 2018. gada augusts

            Best hotel location in KL ! ”

            This hotel has one of the best location in KL city. Just a short walk to all the biggest malls in Bukit Bintang. The breakfast was great, plenty of food to choose from. However, i find the room was a bit small old and need s considering after i've add in an addtional bed. I hope that the management would look into the bathroom because i think it look s a bit old and outdated. Maybe the management would consider refurbished it. Thank you.

            Novērtēts 04 septembris 2018

            Dear Adrian, Thank you for taking the time to share all of your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. And thank you for staying with us. We have taken note of the issues mentioned and we apologized for the inconvenience caused. Rest assured we will review the ways to overcome this matter so as to improve the overall experience for all our guests accordingly. For your kind info, we are particularly in the midst of a commencing the hotel renovation. We are headed in a new direction with a fresh look in the guest rooms including the floors corridor, furniture, new carpet and new artwork. We do hope you will give us a second chance sometime by this year for we are confident you will be quite surprised at the changes. We really appreciate your feedback! Regards, Wendy Steinhardt Asst. Guest Experience Manager

            Show more
            Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
            8,4
            Fantastiski
            KEVIN no Austrālija
            Solo ceļotājs
            Deluxe klases numurs
            Uzturējās8 naktis 2018. gada augusts

            As good as Home”

            Staff, Management all work together to create a clean and welcoming atmosphere. Such an easy and problem free check is made even easier by understanding staff. My room had such a comfortable bed and plenty of pillows. Set your own air-conditioner temperature. All the needed toiletries supplied. Loved having coffee and tea with kettle/jug. Free water daily and refrigerator to keep them cool. Each day the room was cleaned to spotless and replacement of needs. Breakfast is of great variety. It was a delight to eat for 8 mornings and not get bored. It was varied from cereal, fruits and salads, great egg station, juices and hot drinks, make your own variety of soups, don't hesitate to ask friendly food staff, or chefs, for suggestions. Finish your choice of breads, cakes etc. Small swimming pool but welcome to use swimming pool at Residence building 6th Floor, access walkway from hotel. Do yourself a favour and order a fruit basket and/or chocolate plate for your room. Well worth it !!!!

            Novērtēts 30 augusts 2018

            Dear Mr Kevin, We are honoured to welcome you to Swiss-Garden Hotel Kuala Lumpur. And a million thanks to you for the wonderful yet a motivated feedback of yours. You are always welcome in here, and all of front desk staff sent you a warm regard. We look forward to welcoming you here when travel brings you to Kuala Lumpur. Until next time Mr Kevin. Regards, Wendy Steinhardt Asst. Guest Experience Manager

            Atbildēti 01 septembris 2018
            Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
            8,0
            Fantastiski
            Nurhazman no Malaizija
            Ģimene ar maziem bērniem
            Deluxe klases numurs
            Uzturējās vienu nakti 2018. gada augusts

            Great Location and friendly staff”

            Great Location - Walking distance to Bukit Bintang Area. You can go pavillion, lot 10, times square and many more Staff - Very helpful and friendly Breakfast - simple yet tasty. Do the job Swimming Pool - Smaller than expected Interior - A bit old school but still comfort Parking - Free so no worries

            Novērtēts 06 augusts 2018

            Dear Nurhazman! Thank you for taking the time to share your rating. We hope to welcome you back to our hotel in near future! Sincerely, Wendy Steinhardt - Asst. Guest Experience Manager

            Atbildēti 10 augusts 2018
            Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
            9,6
            Izcili
            TAI no Malaizija
            Ģimene ar lielākiem bērniem
            Deluxe klases numurs
            Uzturējās vienu nakti 2018. gada maijs

            Legend experience with Friendly Staffs”

            We encountered some unforeseen issues during our stay. It was really out of expectation, however, the staffs were really great and they handled it well. Satisfied with the services provided and the food at the Green Taste restaurant is quite good. Even though we had an unpleasant experience here, we will come again and would recommend this hotel as their staffs are friendly and polite. We were happy enough with their services.

            Novērtēts 21 maijs 2018

            Dear Tai, Thank you for taking the time to share your rating. We do sincerely apologise on what happened during your recent visit and we've taken note of your feedback and we do hope to welcome you back to our hotel in near future! Sincerely, Gulab Mahatam Rai - General Manager

            Atbildēti 21 maijs 2018
            Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
            7,6
            Ļoti labi
            Han no Malaizija
            Biznesa ceļotājs
            Deluxe klases numurs
            Uzturējās vienu nakti 2019. gada februāris

            Old hotel”

            Very old hotel, sound proof bad, renovated, but still old.

            Novērtēts 06 aprīlis 2019
            5,6
            Gabriel no Japāna
            Ģimene ar maziem bērniem
            Deluxe klases numurs
            Uzturējās3 naktis 2019. gada janvāris

            Good Location, Old Hotel”

            This hotel has a very good location very near Jalon Alor. The staff is also accomodating. But that's about it. The building looks neat on the outside but the hallways and rooms are clearly old. Entering the room, it smelled of cigarette smoke. The toilet seat had what look like urine stains on it. No toothbrush and toothpaste provided. Clearly, housekeeping doesn't do a good job. Overall, I would only recommend this place for its location but you're better off finding better accomodation elsewhere.

            Novērtēts 16 janvāris 2019

            Dear Gabriel, Thank you for taking the time to share all of your feedback. The new Management is aware of the need for some refurbishment some of which is already underway and more which will be implemented during the less busy period of months. We have immediately set about to review the ways to overcome these issues so that the overall experience of our guests can be improved. And thank you for staying with us. We really appreciate your feedback! Regards, Wendy Steinhardt - Guest Experience Manager

            Atbildēti 19 janvāris 2019
            Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
            5,6
            SHEUE no Singapūra
            Pāris
            Deluxe klases numurs
            Uzturējās vienu nakti 2019. gada janvāris

            I will not stay in this hotel at all ”

            The room is too old and there was bugs in the bed . I was bite by the bugs and told the front desk when I checked out the next day. The reception promised to reply me by email after telling the manager about the issue . There was no reply after 3days . I was very disappointed about it . The management didn’t bother to contact me at all .

            Novērtēts 13 janvāris 2019

            Dear Sheue, Thank you for taking the time to share all of your feedback. We've taken note on your feedback and disseminate this to respective department to improve the service. But for your info, we don't have a problem with bed bugs for the past 5 years. As we ensure that we do monitor our pest control thoroughly. The new Management is aware of the need for some refurbishment some of which is already underway and more which will be implemented during the less busy period of months. We have immediately set about to review the ways to overcome these issues so that the overall experience of our guests can be improved. And thank you for staying with us. We really appreciate your feedback! Regards, Wendy Steinhardt - Guest Experience Manager

            Atbildēti 19 janvāris 2019
            Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
            12345
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