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Izvēlieties ceļotāja veidu
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no 1738 atsauksmēm
  • Viesnīcas stāvoklis/tīrība: 8,2
  • Iespējas 7,7
  • Atrašanās vieta 8,7
  • Numuru ērtums/standarti: 8,3
  • Apakalpošana: 8,6
  • Atbilstība cenai: 8,5
  • Ēdiens/ēdināšana: 7,6
Atlasīt pēc

Julie no Apvienotā Karaliste
Ģimene ar lielākiem bērniem
Liela izmēra istaba
Uzturējās vienu nakti 2014. gada augusts
The best hotel stay in our 6 weeks of travelling
The lovely staff especially Joe, how welcome everyone makes you feel and the excellent customer service they provide
We had the most amazing time at the Thaison Palace Hotel, Joe was so charming and so very helpful and went out of his way to make sure we we enjoyed our stay; we haven't experienced customer service like this anywhere else in all our travels and we would most definitely stay there again if we went back to Hanoi. Can't recommend it enough!
Novērtēts 11 septembris 2014

yukiyoshi no Japāna
Grupa
Numurs ar skatu uz pilsētu
Uzturējās vienu nakti 2014. gada augusts
smile and hospitality
Convenience, clean room and smile
All hotel persons are really nice. They smiled and made us happy. They spoke joke always. We are pleased.
Novērtēts 10 septembris 2014

guo no Singapūra
Pāris
Liela izmēra istaba
Uzturējās2 naktis 2013. gada decembris
great location, friendly staff
staff, location, breakfast!
i love the breakfast, it was asian style, simple and tasty. The attendant at the hotel counter tried to sell us some tour packages, but when we politely decline, he did not show us any attitude. Helpful hotel staffs!
Novērtēts 07 septembris 2014

Leong no Singapūra
Solo ceļotājs
Liela izmēra istaba
Uzturējās2 naktis 2013. gada augusts
budget value hotel
value, location, staff
reasonable stay, not very comfy as the room as compact, and not very clean. Surprised that there was a desktop computer in my room. Luckily the staff understand simple English..however not every staff on duty is friendly
Novērtēts 06 septembris 2014

Cole no Jaunzēlande
Solo ceļotājs
Luksusa numurs
Uzturējās vienu nakti 2014. gada septembris
Fantastic
Customer service
Best service I've had at a hotel
Novērtēts 05 septembris 2014

Barbara no Francija
Pāris
Ģimenes paaugstināta komforta numurs ar skatu uz pilsētu (4 pieaugušie)
Uzturējās2 naktis 2014. gada februāris
Best hotel and cheapest price
room, staff, location, coffee and breakfast were the best
So cheap hotel and excellent quality. Room was very clean and large. Very good location was well. Everything was excellent and much exceeded our expectation. Thank you Joe, Kenny, Ana and Richie you are superb!
Novērtēts 02 septembris 2014

maritess no Filipīnas
Grupa
Liela izmēra istaba
Uzturējās vienu nakti 2014. gada augusts
Best staff! Clean hotel and rooms. Good breakfast.
Best staff! Good location and good breakfast!
Hotel staff were very helpfull and accomodating. They speak fluent english and gives advise on places to go to. They have good breakfast. Rooms are very clean with good wifi.
Novērtēts 01 septembris 2014

Camilla no Dānija
Ģimene ar maziem bērniem
Ģimenes paaugstināta komforta numurs ar skatu uz pilsētu (4 pieaugušie)
Uzturējās3 naktis 2014. gada jūlijs
Great staff & value for money
Location, staff and value for money
We had a pleasant stay at this hotel. The breakfast is not very good and there is no western elements in the breakfast, which can be difficult when travelling with younger kids. The hotel was clean, and located near the lake - very central. The hotel manager, Jake delivered an extra ordinary service - he was really one of the elements of this stay being that good.
Novērtēts 01 septembris 2014

Daniel no Amerikas Savienotās Valstis
Grupa
Liela izmēra istaba
Uzturējās2 naktis 2014. gada augusts
Great.
Reduced price/discount. Staff. Included breakfast.
Novērtēts 31 augusts 2014

Weiwei no Singapūra
Solo ceļotājs
Liela izmēra istaba
Uzturējās4 naktis 2014. gada augusts
very outstanding service!
super attentive staff who make the effort to add a personal touch, clean rooms, staff speak good english
What impressed me the most was the effort in making guest feel welcomed. Hotel staff are super attentive to needs; I feel as though I have a butler in hanoi!
Novērtēts 30 augusts 2014


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