Atrašanās vietas vērtējums
Atrodas Mumbai centrā
Bezmaksas WiFi visos numuros
|Attālums līdz pilsētas centram||3.0 Km|
|Tuvākā lidosta||Chhatrapati Shivaji starptautiskā lidosta (BOM)|
|Attālums līdz lidostai||1,4 km|
Radīta gan biznesam, gan atpūtai, The Orchid Hotel atrodas ideālā vietā Anderi; vienā no pilsētas populārākajām vietām. No šīs vietas viesi ir viegli pieejams viss, ko piedāvā dzīvīgā pilsēta. Tāpat viesnīca atrodas nelielā attālumā no pilsētas ievērojamākajām vietām, piemēram, Grieķijas konsulāts, Mod'Art International, Shree Rama Jain Dev Sthan.
Iespējas un serviss, ko piedāvā The Orchid Hotel nodrošina jauku atpūtu viesiem. Lai nosauktu dažas no viesnīcas iespējām, šeit būs 24 stundu pakalpojumi numurā, bezmaksas Wi-Fi visos numuros, 24 stundu apsardze, dāvanu/suvenīru veikals, privāta reģistrēšanās/izrakstīšanās.
Ieejiet vienā no 372 īpašajiem numuriņiem un aizbēdziet no dienas stresa, izbaudot plašu ērtību klāstu, kā piemēram plakanekrāna TV, atsevišķa viesistaba, piekļuve internetam (bezvadu), piekļuve bezvadu internetam (bez maksas), nesmēķētāju numuri, kas pieejams dažos numuros. Viesnīca piedāvā brīnišķīgas rekreācijas iespējas, ieskaitot karstais baseins (hot tub), fitnesa centrs, sauna, atklāts baseins, spa. Atklājiet profesionālus saderināšanās pakalpojumus un plašu iespēju klāstu The Orchid Hotel.
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Zīdaiņi no 0 līdz 1 gadam(iem) [ietverot]
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Bērni no 2 līdz 5 gadiem [ietverot]
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Enjoyable in summer time. Liked Rooftop bar & its night view. Specially I liked pool & steam sauna”
General facilities are pretty ok. But it is not that so good. Value wise, it was fine. Only morning buffet is too boring. I stayed for 6 night 7 days. Even 1 momth back I stayed 4 night 5 days. Yet, food was pretty boring.
Dear Yujin, Namaskar! Thank you for your valued feedback, I am sorry that we could not exceed your expectations on this visit. We do however take all your feedback on board. It is only through such feedback that we are able to constantly improve our product and service. We value your patronage as we look forward to welcoming you back at The Orchid Mumbai. Thanking You. Warm Regards, General Manager The Orchid Mumbai
Affordable room's rate, but the hotel's design may be a little old. Generally, everything is fine.
Dear Chu, Namaskar! Thank you for taking time out and giving us your fabulous feedback. We are delighted with your words of praise that glorify us as an excellent service provider. Your distinct likeness for our service and standards will serve a boost to continue our personalized service initiatives. We cherish your thoughts as we look forward to welcoming you back at The Orchid Mumbai. Thanking You. Warm Regards, General Manager The Orchid Mumbai
Nice place... Good people”
I have stayed multiple times in this hotel and every time I have been extremely satisfied. Place is nice, clean and comfortable. Staff is very polite and very non intruding. Food is good. Price is reasonable.
Dear Nandan, Namaskar! Thank you for taking time out and giving us your fabulous feedback. We are delighted with your appreciation for food quality and service , something that we boast ourselves on. We look forward to welcome you with better treats and exemplary service on your return at The Orchid Mumbai. Thanking You. Warm Regards, General Manager The Orchid Mumbai
Very good location”
Grand five star hotel, good food, beautifully maintained. Great roof top restaurant with polite staffs. Drawback: Old and in pathetic condition sofa in the room. Shower mixer not working properly. Even after opening both taps (hot & cold), for a few seconds water from shower was either very hot or cold. It was repeating intermittently.
Great Hospitality ”
This hotel is situated at very strategic location and well connected to Airport and Railways. Hospitality from staff is extremely good with all facilities. Variety in Breakfast and quality awesome. Need to be cost economical on few transportation system like transfer to International airport, which is extremely expensive. Guests from hotel have to search for economical transportation and this does lead to issues. Hotel Management should take this feedback seriously and make it more convenient.
Great Value for money. Very close to the airport. Does have an old feel to it. Wish the bar was better.
Dear Vikram, Namaskar! Thank you for taking time out and giving us your valuable feedback. We value your cherished notes that proclaim us to be personalized and value for money. As we continue our journey towards consistency and customization in rendered services, we look forward to welcoming you back at The Orchid Mumbai. Thanking You. Warm Regards, General Manager The Orchid Mumbai
The hotel refused to issue GST invoice despite confirming over phone before the booking that the invoice will be issued.
Dear Santosh, Namaskar! We Thank You for choosing The Orchid Mumbai for your recent stay and sharing your valuable ratings with us. Further to your feedback, we wish to keep you informed that since your booking was made from an online travel partner, we are unable to share the invoice copy with your GST number. We request you to write back to us directly for your future bookings to avoid any future ambiguities. We cherish your thoughts as we look forward to an opportunity to welcome you back assuring the best services always. Thanking You. Warm Regards, General Manager The Orchid Mumbai
The staff at the boulevard restaurant was average.
Dear Mr. Fitzgerald, Namaskar! We Thank You for choosing The Orchid Mumbai for your recent stay and sharing your valuable feedback with us. We look forward to an opportunity to welcome you back assuring the best services always. Thanking You. Warm Regards, General Manager The Orchid Mumbai
Good location but sometime prices r high
Dear Sajid, Namaskar! We Thank You for choosing The Orchid Mumbai for your recent stay and sharing your valuable feedback with us. Further to your feedback, we wish to keep you informed that we are in-line with our competitors in terms of pricing. However, we will be glad to assist you with a customized stay package for your future visits. We cherish your thoughts and we look forward to an opportunity to welcome you back at The Orchid Mumbai assuring the best services always. Thanking You. Warm Regards, General Manager The Orchid Mumbai
Good location and good silent pleasant stay
Dear Sajid, Namaskar! Thank you for taking time out and giving us your fabulous feedback. We encapsulate the values of performance and perfection and thrive to make every stay special. Your views and comments are well received as we look forward to welcome you back at The Orchid Mumbai. Thanking You. Warm Regards, General Manager The Orchid Mumbai
Great hotel and variety of food especially breakfast choices . Exclusive breakfast of Vindhya delic”
Hospitality and room comfort was great. Neatness and attitude of staff very good. Location is also very strategic. Overall, good value for money. However, need to be more prompt on confirmation of reservation while extending the stay and not linger on
Near airport, Value for money”
It was good. However there were few issues like a) At reception and check-in counter - staff is less so it took long time b) The gentleman at check-in counter allotted wrong room, which was later changed to another room (smocking) and again changed to third room. The location and hotel is good value for money, I stay in this hotel quite regularly and almost every time I face check-in issue. Over all god hotel to stay.
comfortable stay. Excellent room and facilities.”
It was comfortable stay. I have staying in this hotel on regular basis. Proximity to Airport and Business Center like BKC makes life comfortable specially when you are travelling for business purpose.
Levely and friendly staff with 7 star service”
Very friendly staff and excellent room service. Excellent for business traveller. Every need for business traveller the staff will served within a minute. The location and road are not good due to non facility of the government
Perfect location. Amazing staff. Terrific food. Only down side was below part noise insulation. ”
Food at The Boulevard was terrific. We had South of Vindhyas on our mind as well but couldn't make it as we had little time on hand. Staff at the hotel is very courteous and well trained. So much so that I still remember names of some people - Rehman from Boulevard, Leslie who helped me with digital key problem and Ashok the house keeping staff. Only issue I see is bad sound insulation. Maybe we were staying at the older wing of the hotel and the new part maybe better. But in my room I could hear noises from the lobby, upper and adjacent rooms. Btw I passed by Mr Kamat during my stay but wasn't sure if it was him. Later I asked a manager to confirm. He was with some other guests and I was pleased to see how much he cared for his guests.
Guest Signature ”
I had a guest at your hotel Orchid. Unfortunately, the Tax invoice did not have the signature of the guest at the time of check out. I am told by your staff that if payment is done electronically, the signature of the guest will not show on the invoice. The reason for requesting for a Tax invoice is for the purpose of Audit. Hence; make sure that the guest signs before check out. Overall: Hotel and Service was GOOD.
Dear Guest, Namaskar! Thank you for taking time out and giving us your valuable feedback. We are enthralled with your positive comments that glorify us as a preferred service provider. We value your corrective note and shall ensure suitable action is taken to prevent any future inconveniences. We value your patronage as we look forward to welcoming you back at The Orchid Mumbai. Thanking You. Warm Regards, General Manager The Orchid Mumbai
Misleading Photos on Agoda”
This is a small hotel, down a side road in a run down wasteland area. It is very old & tired. When we arrived there was no furniture in the lobby. Later after my observation some appeared. No towels in the room. When they were delivered they were old & worn out. The price of this hotel on Agoda was 500% more expensive that on Trivago, which we only found after paying the hotel as they demanded full payment at check in. I never felt safe here and left early.
Dear David, Namaskar! We Thank You for choosing The Orchid Mumbai for your recent stay and sharing your valuable feedback with us. we are apologetic that certain aspects of the hotel did not live upto your expectations. Further to your feedback, we wish to keep you informed that as a process we do take a pre authorization on your card which includes the stay rate and some amount for extra services that you might avail during your stay with us. The same is however released if not utilized. We also like to highlight that the safety and security of our guests is of utmost importance and under no circumstances will this be compromised on. On account of the inconveniences faced we would like to make your next stay with us special and memorable thereby redeeming ourselves of the disservice. We cherish your thoughts as we look forward to welcoming you back at The Orchid Mumbai. Thanking You. Warm Regards, General Manager The Orchid Mumbai
Spacious rooms and excellent service ”
Rooms and spacious with a decent sized sitting area . Check-in and checkout were easy and handled very professionally. The guys at the front desk. Kaplak, farhan, Nadeem and sagar are all very helpful. We stayed for 9 nights and had 2 adjacent rooms . Room we’re thoroughly cleaned and -Emelia, the House keeping supervisor was very courteous and would provide extra towels and toiletries whenever we needed Finally Orchid has 4 restaurants which expectional food in line with what you can expect at any Kamath restaurant around the world . We were allowed to have breakfast at 2 restaurants so always had a variety . South of The Vindhayas is a great restaurant to visit even if you are not staying there . It provides and South Indian Style cuisine in a sit down buffet style . All and all a very good vacation experience
Dear Aarfat, Namaskar! Thank you for taking time out and giving us your valuable feedback. We are delighted with your positive views and comments that glorify our service standards and amplify the personalized care and attention provided. Your generous feedback has been well received and will install the confidence in us to create such memorable experiences for all visiting guests. We thrive on the principle of personalisation and your stay narration is a true testament of what we envision as the grade of service. We wish you the very best as we look forward to welcoming you back at The Orchid Mumbai. Thanking You. Warm Regards, General Manager The Orchid Mumbai
Not worth the money ”
Had only few hours for transit, probably they gave us the worst hotel room, aircon was so loud, and lights were not working properly, just very bad experience, only good point is the free ride to the domestic airport next day.
The staff was courteous was very courteous and food tasty especially the South Indian delicacies. ”
The proximity to the airport helped. Staff and their hospitality was par excellence. Food was tasty too. Some dishes were expensive. Considering the weather of Mumbai in mind and that the hotel is mostly carpeted, the housekeeping should pay more attention to smell of dampness in the bathrooms. It would be good if a few frangrance dispensers are placed in bathrooms too. Rest all was very good.