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M Citi Suites
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8.4 Excellent location
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8.4Location
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Very good
From 680 reviewsSee what guests said
7.7
81% would recommend to a friend
  • Airport transfer

  • Heart of the City

  • Free Wi-Fi in all rooms

  • Air conditioning

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Room choices
Standard Single Room
...
  • 19 m²/205 ft²
  • 1 double bed
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Deluxe Room
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  • City view
  • 22 m²/237 ft²
  • 1 single bed and 1 double b...
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Family Room
...
  • City view
  • 25 m²/269 ft²
  • 2 queen beds
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Standard Room
...
  • City view
  • 19 m²/205 ft²
  • 1 double bed
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Deluxe Double
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  • 23 m²/248 ft²
  • Non-smoking
  • 1 single bed and 1 double b...
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Verified guest reviews

Agoda Reviews (682)
Filter by guest type:
Cleanliness7.9
Facilities6.6
Location8.4
Room comfort and quality7.9
Service7.8
Value for money7.9
Provided by verified guests of Agoda
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12345
6.8
Jenifer from Philippines
Family with young children
Standard Room
Stayed 1 night in January 2018
good location
the room is ok just one chair inside without table hehe and funny thing in morning i order glass of milk for son take 30 minutes to bring for room service food cheap and good but room need more cleaning though have mossy inside its recomeneded not peak season coz cheap
Reviewed January 22, 2018
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9.6
Ivan from Philippines
Family with young children
Standard Room
Stayed 1 night in January 2018
Friendly staff
Good location,good wifi,spacious room. Need to provide coffee heater in the room. Front desk very considerate to accomodate us early and upgrade our room because the room we book is not available until 2pm.
Reviewed January 06, 2018
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7.2
Marla from Philippines
Family with teens
Family Room
Stayed 2 nights in December 2017
Very good
The staff is accomodating. The location is feasible as it is located in the center of Cebu where it would be easy for tourists to choose which transportation to ride. Also, it is near the Capitol and Robinsons Cybergate/Fuente. The food is great, and the room, although a bit old, is still comfortable to sleep. My only concern is the comfort room because they don't have exhaust fans inside which makes it smelly.
Reviewed January 04, 2018
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10.0
Shela from Philippines
Family with teens
Family Room
Stayed 1 night in December 2017
A great place to stay within the center of Cebu City.
Everything was perfect. My boys love it.
Reviewed December 29, 2017
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4.0
Haytham from Australia
Solo traveler
Standard Room
Stayed 2 nights in December 2017
Abysmal
Booked to stay 2 nights and had to check in late past midnight due to a late flight from Manila to Cebu. Checked in at 1am. Went to have a shower before going to sleep and no hot water. Considering I was tired and just wanted to sleep, I didn’t raise the issue until the morning. In the morning, I raised it with front reception and told them that I was paying $42 per night and that it was unacceptable that there was no hot water. The front desk sent a lady that looked like she was 14 years old to check the hot water heater in my bathroom. She kept turning the tap on and off. It was a joke. I kept telling her the hot water system was broken. She kept saying, no sir, I am adjusting it. This went on for 1 hour until the penny dropped and finally the realisation set it in that the hot water system was broken. Anyway I asked to be moved to another room. Another hour went by and was now been told that all the hot water system was not working and maintenance were trying to fix it. Again I complained that this was unacceptable and asked that I be refunded 50% of my money back for the inconvenience of not been able to have a shower. Again another hour went by. The front reception could not get onto management to get approval for the refund I was seeking. In the end I was refunded a mere $15 dollars (600 pesos) for 2 nights stay which cost me $82 and I could not use the shower. Another 30 minutes went by when I was in my room and front reception called the room telephone. I was asked if I wanted to move to another room where apparently the hot water was working notwithstanding earlier been told the entire hot water system in the hotel was not working. I agreed to move. When I changed rooms, the shower in the new room was pathetic. There was practically no water pressure and hardly any water coming out of the shower. In the end I gave up disgusted and checked out early informing the front desk that I would be making a formal complaint about this to AGODA
Reviewed December 25, 2017
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8.8
VICENTE from Philippines
Solo traveler
Standard Room
Stayed 1 night in July 2017
great location
highly accessible location. comfy bed. not able to sample their breakfast as i checked out very early. good service. would give it another try to have a complete review.
Reviewed December 14, 2017
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6.8
maciej from United Kingdom
Solo traveler
Standard Room
Stayed 2 nights in December 2017
Acceptable
I have booked a room with a window and also highlighted it in special requests but was " upgraded" to a room without window when arrived which was downgrading to me. Sink was not draining water, tv was not working at all. Thankfully on the second night I was moved to a room with window. Pros. Is they have an iron, breakfast staff will accommodate your wishes as much as they can, although do not expect much from the breakfast. Location is quite good...
Reviewed December 12, 2017
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7.6
Norma from Philippines
Family with teens
Deluxe Double
Stayed 1 night in December 2017
Clean and accessible
The room was clean and friendly staff. I would suggest they should have water heater in shower and water dispenser in each floor or complimentary water in rooms.
Reviewed December 12, 2017
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6.0
GERALDINE from Philippines
Solo traveler
Standard Room
Stayed 2 nights in November 2017
Above average
Staff are not friendly and courteous
Reviewed November 27, 2017
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7.2
Alan from United States
Solo traveler
Standard Room
Stayed 2 nights in November 2017
Very good
Good location near Osmeña Circle, hospitals and diognostic clinics.
Reviewed November 19, 2017
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12345
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