M Citi Suites

M Citi Suites

J. Llorente St., Capitol Site, Cebu City, Cebu, Philippines, 6000
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    M Citi Suites Reviews

    7.8
    Very good
    /10
    (862 reviews)See what guests said
    9.6
    Exceptional

    "Nice and clean, friendly staff"

    Annbelle

    -

    December 12, 2018

    8.0
    Excellent cleanliness
    Recommended by 90% of guests

    Things you’ll love about M Citi Suites

    Things you'll love

    • Airport transfer

    • Located in heart of Cebu

    • Free Wi-Fi in all rooms!

    • Air conditioning

    This property is in high demand!

    Last booked 7 hours ago

    Excellent
    Location
    8.5
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Fuente Osmena70 m
  • Rizal Memorial Library and Museum130 m
  • Fuente Osmena Circle150 m
  • Fuente Osmena Fountain160 m
  • Cebu City Police Station180 m
  • Chong Hua Hospital180 m
  • Robinson's Plaza250 m
  • Dr. Myrle Lim-Peters Clinic270 m
  • Vicente Sotto Memorial Medical Center Opd290 m
  • Vicente Sotto Memorial Medical Center340 m
  • Value for money7.9
    Distance to city center0 km
    Location rating8.5
    Nearest airportMactan-Cebu International Airport (CEB)
    Distance to airport9.4 km

    Rooms available at M Citi Suites

    7.9
    Very good
    Room comfort & quality
    Triple Deluxe Room
    Triple Deluxe Room
    ...
    • Room size: 22 m²/237 ft²
    • No Windows view
    • 1 single bed and 1 double b...
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    Family Room
    Family Room
    ...
    • Room size: 25 m²/269 ft²
    • No Windows view
    • 2 queen beds
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    Standard Room
    Standard Room
    ...
    • Room size: 19 m²/205 ft²
    • City view
    • 1 double bed
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    Deluxe Double
    Deluxe Double
    ...
    • Room size: 23 m²/248 ft²
    • No Windows view
    • 1 single bed and 1 double b...
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    Standard Double Room
    Standard Double Room
    ...
    • Room size: 20 m²/215 ft²
    • Shower
    • 1 double bed
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    Classic Family Room
    Classic Family Room
    ...
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      Deluxe Double
      Deluxe Double
      ...
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        Standard Room
        Standard Room
        ...
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          Triple Deluxe Room
          Triple Deluxe Room
          ...
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            Family Room
            Family Room
            ...
              Enter dates to see prices
              Have a question for M Citi Suites?

              What people love about M Citi Suites

              • 10.0
                Exceptional

                "Very clean and very accomodating staff"

                Celina

                |

                December 6, 2018

              • 8.0
                Very good

                "Staff and very accommodating."

                Michael J.

                |

                October 1, 2018

              • 6.0
                Review score

                "reasonable value in the Plaza Divisoria part of the city."

                mark

                |

                September 21, 2017

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              More about M Citi Suites

              More about M Citi Suites

              9.2
              Exceptional

              "Thick and comfortable beds, clean facilities."

              Rheena

              |

              December 10, 2018

              An overview

              Show less

              What they offer

              8.8
              Excellent

              "Very very good,staff,location,room and the whole stay was aw..."

              Jedie

              |

              May 26, 2018

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              What to eat nearby

              Filipino cuisine
              Filipino cuisine
              Muvanz Pocherohan and Seafood
              430 m Filipino, Seafood
              Simply J's Cafe & Restaurant
              1.6 km Filipino, Italian
              American cuisine
              American cuisine
              McDonald's
              70 m American, Fast food
              Shakey's
              280 m American, Italian, Pizza
              Starbucks
              280 m American, Cafe
              Asian cuisine
              Asian cuisine
              Bistro Ecila
              50 m Asian, Filipino
              Red Kimono
              50 m Asian, Japanese, Sushi
              Jojie's Pa-Initan Central
              90 m Asian, Filipino

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show more

              Property's guest policies

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              Some helpful facts

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              Reviews of M Citi Suites from real guests

              Agoda Reviews (862)Booking.com Reviews (203)
              7.8
              /
              10
              Cleanliness8.0
              Facilities6.9
              Location8.5
              Room comfort and quality7.9
              Service7.9
              Value for money7.9
              Provided by verified guests of Agoda
              All languages
              All guests (862)
              All room types

              Show reviews that mention 

              Showing 656 verified guest comments
              12345
              8.0
              Excellent
              Russell from China
              Group
              Family Room
              Stayed 1 night in February 2019

              Good location and security”

              Found this place as a last minute deal and was pleasantly surprised on the quality of the room. We checked in after 5pm and still had to wait for our room to be readied which sort of sucked but the front desk provided us drinks while we waited. Room was nice and bed comfortable. All bathroom supplies were provided and plenty of pillows and sheets/towels. I would stay here again.

              Reviewed February 19, 2019
              8.0
              Excellent
              mary from Philippines
              Solo traveler
              Standard Room
              Stayed 1 night in February 2019

              Satisfactory”

              Everything is good except for the FO lady in the evening. She was too preoccupied that she never smiled and was so rushed- seemed dismissive when people were checking in. Grace under pressure is important especially if you are a frontliner. The restaurant staff on the other hand is nice and very attentive. They delivered a prompt service and very accommodating, the lady went extra mile to check about my hair dryer request, which is not within the scope of her duties as a waitress. Gesture, big or small should be recognized. Good job! The man who assisted me in getting a cab is also very accommodating. He proactively called for a cab under a rainy weather and even said thank you as I went inside the taxi. I appreciate the act of hospitality.

              Reviewed February 16, 2019

              Feb 21, 2019 Dear Miss Mary, Greetings ! A very warm and sincere thank you for choosing to stay in M Citi Suites Hotel and for your review during your trip here in Cebu. Our staff are always ready to assist as your personal satisfaction at M Citi Suites is our foremost priority. We sincerely apologize for the time that you queued while our FO on duty was still attending to 5 check-ins that went ahead of you. We appreciate your observation that even under pressure, smiles should not leave the face of our frontliners . We have gently reminded her and we thank you for this. Once again, thank you Mam and we look forward to welcoming you back on your next visit. Sincerely, Willie A. Chavez M Citi Suites

              Responded February 22, 2019
              M Citi Suites
              7.2
              Very good
              Troy from Japan
              Solo traveler
              Deluxe Double
              Stayed 2 nights in February 2019

              Decent Hotel”

              The food, location, and room were good and worth the price.

              Reviewed February 25, 2019
              10.0
              Exceptional
              Marilyn from Philippines
              Couple
              Standard Room
              Stayed 2 nights in December 2018

              We stayed for 2 nights at a Standard room. We had a great stay. Accommodating staff. ”

              The hotel is situated at the heart of Cebu City. It is just few steps from the Fuente Osmena Circle. Accessible to Ayala Center, SM Seaside City, Robinson's Cybergate, Robinson's Fuente, and Robinson's Galleria. They have free breakfast (Filipino, American or Continental).

              Reviewed December 29, 2018
              10.0
              Exceptional
              Darlene from Philippines
              Couple
              Standard Room
              Stayed 1 night in November 2018

              Great place to stay”

              the hotel may be small but it has everything you need. location is very convenient and accessible. check in and check out was fast. helpful staff and they serve good plated breakfast. tried their other food found in the menu and their servings are huge. i was amazed with the big portions they are serving plus the taste is really delicious. would definitely come back here. the only downside was that the heater in the bathroom was not working. water temp was not that cold that's why we did not bother to complain. the sink got clogged up during our stay but they were very fast in fixing it. i will definitely recommend this place. good thing we were able to get a discount from agoda.

              Reviewed December 02, 2018

              Dec. 3, 2018 Dear Miss Darlene, THANK YOU !!! A very warm and sincere thank you for choosing to stay in M Citi Suites Hotel and your excellent review during your trip here in Cebu. Your personal satisfaction at M Citi Suites is our foremost priority. Regarding your concern on shower heater, personally checked it and found to our satisfaction that it’s functioning perfectly now. We truly hope that over-all, we were able to deliver an excellent service befitting our valued guests. If there is anything more we can do to make your next stay more enjoyable, please do not hesitate to contact our Front Office Duty Manager. Looking forward to welcoming you back personally on your next visit. Sincerely, Willie A. Chavez General Manager M Citi Suites

              Responded December 04, 2018
              M Citi Suites
              8.0
              Excellent
              ian from United Kingdom
              Solo traveler
              Standard Room
              Stayed 2 nights in January 2019

              Very good”

              All good here stayed many times . Clean friendly ,breakfast included . Good location to centre

              Reviewed January 24, 2019
              8.4
              Excellent
              ROQUE from Philippines
              Solo traveler
              Standard Room
              Stayed 1 night in June 2018

              Great location!”

              Great location. Helpful staff. Value for money. Good facilities.

              Reviewed January 12, 2019
              8.4
              Excellent
              bruce from United States
              Couple
              Standard Room
              Stayed 2 nights in December 2018

              Best free breakfast, ”

              Nice place comfortable bed friendly staff, I booked with Agoda breakfast included paid cash at the hotel no early check in fees and you get to pick your breakfast from the menu!!!

              Reviewed December 09, 2018

              December 10, 2018 Dear Mr. Bruce Manchrster THANK YOU !!! A very warm and sincere thank you for choosing to stay in M Citi Suites Hotel during your trip here in Cebu. Your personal satisfaction at M Citi Suites is our foremost priority. We truly hope that we were able to deliver an excellent service befitting our valued guests. If there is anything more we can do to make your next stay more enjoyable, please do not hesitate to contact our Front Office Duty Manager. Looking forward to welcoming you back on your next visit. Sincerely, Willie A. Chavez M Citi Suites

              Responded December 10, 2018
              M Citi Suites
              8.0
              Excellent
              Gary from United States
              Couple
              Standard Room
              Stayed 1 night in September 2017

              Very good”

              We needed a hotel close to Chong Hua Hospital. It was within walking distance which was great. The staff were all very helpful and courteous. Food in the restaurant below was good. The shower didn't work as well as I'd like. Overall it's a good value for your money and I'll stay there again.

              Reviewed September 28, 2017
              8.0
              Excellent
              ROSE from Philippines
              Couple
              Stayed 2 nights in September 2016

              located within the city, room was cozy, and the breakfast tasted good”

              The location is accessible, near Fuente and fast food chains, one jeepney ride going to Sto Nino Church, Ayala Malls, etc. 10-20 mins ride going to Sm Seaside. The room was cozy, clean, but the floor was quite moist. no toothbrush and toothpaste included so, you have to provide one before you check-in. The breakfast was good too, delicious! it was served 6-10 in the morning at the hotel's cafe. We asked if the breakfast can be served earlier, at 4am, cause we have to leave before 5am for our tour that day, but the receptionist said it will only be served at 6am, the earliest. The bathroom is clean, but the heater was not in good shape, not working i guest. Totally, our stay at the hotel was all good. We'll definitely recommend this with our friends. Till next time :-)

              Reviewed September 30, 2016
              8.4
              Excellent
              Rachel from Philippines
              Couple
              Family Room
              Stayed 5 nights in November 2015

              Stayed to be near to hospital”

              Stayed here since our new born baby was in the ICU. Very near to Chong Hua Hospital. Room was big enough for us since we got the good for 4 even though we were only 2. Staff is very approachable. Wifi is working. I recommend this hotel to business travellers who are in budget. In the heart of the city.

              Reviewed August 01, 2016
              8.4
              Excellent
              Oscar from Philippines
              Family with teens
              Triple Deluxe Room
              Stayed 2 nights in January 2016

              ACCESSIBLE & CLEAN”

              Family of 3 pax. Stayed on the 4th floor. Perfect location which is near marts, fastfood chains, atm, casino, and bars. A jeepney ride to Colon street, Capitol, or Ayala Cebu. 24h reception which was convenient for late check-ins. Free local calls using the room phone which was crucial for late night food deliveries and travel bookings. The room was spacious and clean. All deluxe rooms have no window but it was not a big deal for us because the aircon was working well. Maybe, they can improve on the fixed shower and hot water. It was hard to maneuver around the glass cubicle because the shower was fixed and the water was not strong. But our overall experience would be 9/10.

              Reviewed January 24, 2016
              8.0
              Excellent
              BUNRITH from Cambodia
              Business traveler
              Standard Room
              Stayed 4 nights in September 2015

              good and clean hotel”

              centre city and easy walking arround and staff is smilling

              M citi suites hotel is good for bussines and travelling SEBU island and walking around City but in the room no slipper and Refrigerator and hot shower. if you need the 3 of kind up you should find other hotel.

              Reviewed September 28, 2015
              9.0
              Exceptional
              Rito from Philippines
              Solo traveler
              Standard Room
              Stayed 2 nights in August 2014

              Centrally located, clean, comfortable bed”

              centrally located, clean, comfortable bed

              It was my 4th time at M Citi Suites, in a city where I've been in more than a dozen hotels. It is centrally located, at a street just a few hops from Jones, and a block from Fuente Osmena. Their rooms are spacious and very clean, the staff very accommodating. I came back late one evening and found my bathroom door locked (the cleaning staff locked it probably accidentally) and it didn't take a minute to get someone to fix it. Another time I was there with my family, their wifi signal wasn't working properly so they brought a modem inside the room so we had internet connection all for ourselves, and it didn't take forever. They seem to make it a habit to respond as soon as possible and provide whatever is available, and that speaks a lot about customer service. I booked a standard room but got upgraded to a deluxe because all their standards have been filled up - and though it isn't any fault of mine, I was grateful nevertheless. They didn't even think twice and accepted my early check-in at 8:45 AM, though officially, check in time is after lunch. Now what other hotel would do that? Tune Hotel lets you wait, so does Best Western Lex along Escario. Bathroom is very clean, water pressure is very strong, fixtures working. At that price, what other hotel has a ref? Its really hard to find fault. If they included an inclusive breakfast in their rates, they'd be perfect because their restaurant serves some of the best food - try their Hummmba, and their pasta carbonara. Also, there's no P1000 deposit that other hotels nearby ask for, like Adelfa just a couple of blocks from M Citi. Cuarto Hotel just across really pails in comparison in terms of interiors and amenities, and cuarto charges almost double for their type of rooms. What's better, Chong Hua Hospital is a few steps away if you have medical concerns; Robinsons Cybergate Mall is just round the corner - you can do printing (e-tickets and webline check ins, etc) at Cybergate's Business Hub.

              Reviewed August 23, 2014
              8.0
              Excellent
              ByeongSoo from South Korea
              Solo traveler
              Standard Room
              Stayed 1 night in August 2014

              Nice and clean hotel, near of robinson mall”

              There is so near of the Mango avenue and Robinson mall, and so cheap room, New hotel. I think, the room is small, but if you stay just 1 night for going to another place, it's good.

              It's new hotel, i think, some texi driver don't know this hotel, and i explain about the CheongWa hospital. But there is so near of the Fuente Osmenia Circle, and Robinson mall. Room condition is very nice, I think, so clean, and hot shower, another, but room is small, i feel.

              Reviewed August 19, 2014
              8.0
              Excellent
              Lydia from United States
              Family with young children
              Triple Deluxe Room
              Stayed 1 night in August 2014

              Very helpful staff and good location”

              Service, staff, food

              The room is standard and ok for its price, but the staffs are so friendly and helpful that it exceeds our expectation. We ended up extending two more days here and our 19-month-old baby was very happy too.

              Reviewed August 09, 2014
              8.7
              Excellent
              Jessy from Philippines
              Group
              Family Room
              Stayed 1 night in August 2013

              "value for money, surprising bathroom"”

              1. value for money 2. spacious bathroom w/shower 3. comfortable bed

              Overall, it's a budget hotel with professional staffs! My friend left her branded jacket and the staffs were very accommodating to ship the item back to Manila. Also, it's centrally located and public transpo is not a problem. For a budget hotel - comfortroom is really amazing. For double rooms it could have been better if windows are available inside the room.

              Reviewed June 17, 2014
              10.0
              Exceptional
              Violeta from Philippines
              Business traveler
              Standard Room
              Stayed 1 night in December 2013

              My first time won't be my last.”

              Near Robinsons Fuente. Near Robinsons Cybergate. Neat.

              This is a decent family friendly hotel right smack in the middle of Metro Cebu. They have a cafe restaurant where you can order your meals. You can stroll along Fuente Osmeña Circle since it's nearby. The room was very comfy. And very reasonably priced!

              Reviewed January 11, 2014
              9.7
              Exceptional
              Rito from Philippines
              Solo traveler
              Family Room
              Stayed 1 night in September 2013

              centrally located, comfortable bed, accommodating ”

              centrally located, comfortable bed, accommodating staff

              Huge clean rooms with comfortable bed. Centrally located, easy to get taxis at any time of the day. Jones is just a block away and so are restaurants, malls, etc. Accommodating staff, fast check in and check out. Fast room service and good language skills for the staff. Really one of my favorite hotels in Cebu and it's my 3rd time this year alone.

              Reviewed September 22, 2013
              9.3
              Exceptional
              Rito from Philippines
              Solo traveler
              Triple Deluxe Room
              Stayed 1 night in September 2013

              centrally located, huge clean rooms, comfy bed”

              centrally located, huge clean rooms, comfortable bed

              My 3rd time to stay here this year. As there are lots of hotels to choose from in Cebu, this speaks a lot about how I feel about M Citi Suites. I booked two rooms: one deluxe and one family suite; both emply huge space, huge comfy beds you don't want to get up after you've laid down the bed; huge bath clean bath rooms too. It's centrally located, just a block from Jones and a short walk from Fuente Osmena, Robinsons Mall, restaurants, the leisure strip of Maxilom, etc. Restaurant has a good list of options, but pricey. no problem there though since you could walk to nearby restaurants even in the wee hours of the morning. Only minus point: the doors don't have door bells so people knock instead of just ringing the bell which could be bothersome to the nearby rooms. Fast wifi too. Very accommodating staff and even faster service. When you need something fixed, their service personnel would come by your room in a jiffy.

              Reviewed September 22, 2013
              12345
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              M Citi Suites
              |Very good 7.8
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              • Excellent location
              • Ayala Center Cebu
              • Cebu South Bus Terminal is within 1.44 km