M Citi Suites
M Citi Suites
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7.6
Very good

"I had a pleasant stay!"

Kristine N.

|

April 3, 2018

Standard Room - Bed M Citi Suites
Standard Room - Bed
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Interior view M Citi Suites
Interior view
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Hotel building M Citi Suites
Hotel building
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Exterior view M Citi Suites
Exterior view
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See map M Citi Suites
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Excellent
Location
8.5
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What guests are saying:
Everything was perfect. My boys love it.
Shela from Philippines
Family with teens
Good location,good wifi,spacious room. Need to provide coffee heater in the room. Front desk very considerate to accomodate us early and upgrade our room because the room we book is not available until 2pm.
Ivan from Philippines
Family with young children
It’s near chong hua. Very convenient.
Jona from Philippines
Couple
highly accessible location. comfy bed. not able to sample their breakfast as i checked out very early. good service. would give it another try to have a complete review.
VICENTE from Philippines
Solo traveler
Good location, friendly staff, good price.
Baudouin from Belgium
Couple
The location of the hotel is a bit tricky. We booked this late and the staff was kind enough to upgrade our room when the room we booked was no longer available. Great hotel in a busy city.
Elaene from United States
Couple
Clean modern hotel, good location near Fuente Osmena.
Baudouin from Belgium
Solo traveler
I have been to this hotel twice now. Overall the place is perfect. It is quiet which helps me relax to take away stress. Staff is fast in sending food to your room which i like. The bathroom is clean. I will definitely come back to this place again.
Jiomalee from Philippines
Solo traveler
I saw cockroach roaming around the room and toilet
Harry from Philippines
Business traveler
cleanliness ✔ hospitality ✔ breakfast ✔ comfort ✔ value for money ✔ location ✔ i really had a good night sleep after a whole day adventure. will be my home in cebu whenever i visit again.😍
joel from Philippines
Group

M Citi Suites

Excellent location
- Inside city center
- What's nearby?
Very good
From 821 reviewsSee what guests said
7.8
/
10
Very good value for money
7.9
Recommended by 86% of guests
Value for money7.9
Distance to city center0 km
Location rating8.5
Nearest airportMactan-Cebu International Airport (CEB)
Distance to airport9.5 km
  • Airport transfer

  • Located in heart of Cebu

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
7.9
Very good
Room comfort & quality
This property is in high demand!Last booked 11 hours ago
Triple Deluxe Room
Triple Deluxe Room
...
  • Room size: 22 m²/237 ft²
  • No Windows view
  • 1 single bed and 1 double b...
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Family Room
Family Room
...
  • Room size: 25 m²/269 ft²
  • No Windows view
  • 2 queen beds
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Standard Room
Standard Room
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 double bed
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Deluxe Double
Deluxe Double
...
  • Room size: 23 m²/248 ft²
  • No Windows view
  • 1 single bed and 1 double b...
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Standard Double Room
Standard Double Room
...
  • Room size: 19 m²/205 ft²
  • Shower
  • 1 double bed
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Classic Family Room
Classic Family Room
...
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    Deluxe Room
    Deluxe Room
    ...
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      Family Room Shared Bed
      Family Room Shared Bed
      ...
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        Classic Family Room
        Classic Family Room
        ...
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          Room
          Room
          ...
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            Have a question for M Citi Suites?

            What people love about the property

            • 8.4
              Excellent

              "The family room is very spacious and comfort room is big."

              Josephine

              |

              April 10, 2017

            • 9.2
              Exceptional

              "Staff was very accommodating with our requests."

              Princess

              |

              January 31, 2018

            • 7.6
              Very good

              "Good location."

              Ryan M.

              |

              April 7, 2017

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            More about M Citi Suites

            More about M Citi Suites

            9.2
            Exceptional

            "Bed is comfy and relaxing."

            VICENTE

            |

            April 28, 2018

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            What to eat nearby

            Filipino cuisine
            Filipino cuisine
            Muvanz Pocherohan and Seafood
            430 m Filipino, Seafood
            Simply J's Cafe & Restaurant
            1.6 km Filipino, Italian
            American cuisine
            American cuisine
            McDonald's
            70 m American, Fast food
            Shakey's
            280 m American, Italian, Pizza
            Starbucks
            280 m American, Cafe
            Asian cuisine
            Asian cuisine
            Bistro Ecila
            50 m Asian, Filipino
            Red Kimono
            50 m Asian, Japanese, Sushi
            Jojie's Pa-Initan Central
            90 m Asian, Filipino

            What they offer

            9.6
            Exceptional

            "Its always a pleasant stay everytime im in cebu."

            ibp J.

            |

            August 14, 2017

            Show less

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show more

            Property's guest policies

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            Some helpful facts

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            Real reviews from real guests

            Agoda Reviews (821)Booking.com Reviews (286)
            7.8
            /
            10
            Cleanliness7.9
            Facilities6.8
            Location8.5
            Room comfort and quality7.9
            Service7.9
            Value for money7.9
            Provided by verified guests of Agoda
            All languages
            All guests (821)
            All room types
            Showing 643 verified guest comments
            12345
            9.6
            Exceptional
            Annbelle from Philippines
            Couple
            Standard Room
            Stayed 1 night in December 2018
            Exceptional”
            Nice and clean, friendly staff
            Reviewed December 12, 2018
            8.4
            Excellent
            bruce from United States
            Couple
            Standard Room
            Stayed 2 nights in December 2018
            Best free breakfast, ”
            Nice place comfortable bed friendly staff, I booked with Agoda breakfast included paid cash at the hotel no early check in fees and you get to pick your breakfast from the menu!!!
            Reviewed December 09, 2018
            December 10, 2018 Dear Mr. Bruce Manchrster THANK YOU !!! A very warm and sincere thank you for choosing to stay in M Citi Suites Hotel during your trip here in Cebu. Your personal satisfaction at M Citi Suites is our foremost priority. We truly hope that we were able to deliver an excellent service befitting our valued guests. If there is anything more we can do to make your next stay more enjoyable, please do not hesitate to contact our Front Office Duty Manager. Looking forward to welcoming you back on your next visit. Sincerely, Willie A. Chavez M Citi Suites
            Responded December 10, 2018
            M Citi Suites
            10.0
            Exceptional
            Darlene from Philippines
            Couple
            Standard Room
            Stayed 1 night in November 2018
            Great place to stay”
            the hotel may be small but it has everything you need. location is very convenient and accessible. check in and check out was fast. helpful staff and they serve good plated breakfast. tried their other food found in the menu and their servings are huge. i was amazed with the big portions they are serving plus the taste is really delicious. would definitely come back here. the only downside was that the heater in the bathroom was not working. water temp was not that cold that's why we did not bother to complain. the sink got clogged up during our stay but they were very fast in fixing it. i will definitely recommend this place. good thing we were able to get a discount from agoda.
            Reviewed December 02, 2018
            Dec. 3, 2018 Dear Miss Darlene, THANK YOU !!! A very warm and sincere thank you for choosing to stay in M Citi Suites Hotel and your excellent review during your trip here in Cebu. Your personal satisfaction at M Citi Suites is our foremost priority. Regarding your concern on shower heater, personally checked it and found to our satisfaction that it’s functioning perfectly now. We truly hope that over-all, we were able to deliver an excellent service befitting our valued guests. If there is anything more we can do to make your next stay more enjoyable, please do not hesitate to contact our Front Office Duty Manager. Looking forward to welcoming you back personally on your next visit. Sincerely, Willie A. Chavez General Manager M Citi Suites
            Responded December 04, 2018
            M Citi Suites
            10.0
            Exceptional
            Celina from Philippines
            Group
            Standard Room
            Stayed 1 night in December 2018
            Value for your money. A very good place to stay”
            Very clean and very accomodating staff
            Reviewed December 06, 2018
            December 7, 2018 Dear Celina Mora, THANK YOU !!! A very warm and sincere thank you for choosing to stay in M Citi Suites Hotel during your trip here in Cebu. Your personal satisfaction at M Citi Suites is our foremost priority. We truly hope that we were able to deliver an excellent service befitting our valued guests. If there is anything more we can do to make your next stay more enjoyable, please do not hesitate to contact our Front Office Duty Manager. Looking forward to welcoming you back on your next visit. Sincerely, Willie A. Chavez M Citi Suites
            Responded December 07, 2018
            M Citi Suites
            10.0
            Exceptional
            frances from Philippines
            Group
            Family Room
            Stayed 2 nights in November 2018
            Exceptional”
            Location is excellent as it is very near the center of Cebu. The room is very spacious and restroom is clean. They serve good breakfast. The staff are friendly and attentive too.
            Reviewed December 05, 2018
            December 6, 2018 Dear Sir Frances, THANK YOU !!! A very warm and sincere thank you for choosing to stay in M Citi Suites Hotel during your trip here in Cebu. Your personal satisfaction at M Citi Suites is our foremost priority. We truly hope that we were able to deliver an excellent service befitting our valued guests. If there is anything more we can do to make your next stay more enjoyable, please do not hesitate to contact our Front Office Duty Manager. Looking forward to welcoming you back on your next visit. Sincerely, Willie A. Chavez M Citi Suites
            Responded December 07, 2018
            M Citi Suites
            9.2
            Exceptional
            Rheena from Philippines
            Family with teens
            Triple Deluxe Room
            Stayed 2 nights in December 2018
            Clean rooms and linens, beds are comfortable ”
            Thick and comfortable beds, clean facilities. There was a leak though on the sink and bedet, but tolerable. Will definitely stay again MCiti Suites on my family's next visit.
            Reviewed December 10, 2018
            Dec 10, 2018 Dear Miss Rheena, THANK YOU !!! A very warm and sincere thank you for choosing to stay in M Citi Suites Hotel during your trip here in Cebu. Your personal satisfaction at M Citi Suites is our foremost priority. We truly hope that we were able to deliver an excellent service befitting our valued guests. Your concern about the minor leak on sink and bidet was already attended to by our Maintenance team and were addressed accordingly. If there is anything more we can do to make your next stay more enjoyable, please do not hesitate to contact our Front Office Duty Manager or the undersigned. Looking forward to welcoming you back on your next visit. Sincerely, Willie A. Chavez General Manager
            Responded December 10, 2018
            M Citi Suites
            6.4
            Good
            James from Ireland
            Solo traveler
            Standard Room
            Stayed 1 night in November 2018
            Just average at best”
            Way too many mosquitos in my room. And when you have white skin that not good room has poor ventilation and you find that when you enter it.. Would not return here
            Reviewed December 03, 2018
            Dear Sir James, We thank you for your review of our Hotel M Citi Suites and we’d like to assure you that we take this very seriously. To our recollection, we barely receive such review on the prevalence of mosquitoes in our room as our service provider for insects and pest control do rigid maintenance regimen on strictly regular basis. We would have appreciated it much had you raised such concern during your stay so we could have remedied the situation with dispatch. Nevertheless, after reading your review a meeting was immediately called with Housekeeping and Maintenance and we came up with additional measures to make sure your concern was properly addressed. If there is anything more we can do to make your next stay more enjoyable, please do not hesitate to contact our Front Office Duty Manager at numbers 09257888533 or the undersigned at 09189338820. I will be happy to meet and attend to you personally on your next travel here in Cebu. Kindest regards. Willie A. Chavez
            Show more
            M Citi Suites
            8.0
            Excellent
            Gary from United States
            Couple
            Standard Room
            Stayed 1 night in September 2017
            Very good”
            We needed a hotel close to Chong Hua Hospital. It was within walking distance which was great. The staff were all very helpful and courteous. Food in the restaurant below was good. The shower didn't work as well as I'd like. Overall it's a good value for your money and I'll stay there again.
            Reviewed September 28, 2017
            8.4
            Excellent
            Rachel from Philippines
            Couple
            Family Room
            Stayed 5 nights in November 2015
            Stayed to be near to hospital”
            Stayed here since our new born baby was in the ICU. Very near to Chong Hua Hospital. Room was big enough for us since we got the good for 4 even though we were only 2. Staff is very approachable. Wifi is working. I recommend this hotel to business travellers who are in budget. In the heart of the city.
            Reviewed August 01, 2016
            8.0
            Excellent
            BUNRITH from Cambodia
            Business traveler
            Standard Room
            Stayed 4 nights in September 2015
            good and clean hotel”
            centre city and easy walking arround and staff is smilling
            M citi suites hotel is good for bussines and travelling SEBU island and walking around City but in the room no slipper and Refrigerator and hot shower. if you need the 3 of kind up you should find other hotel.
            Reviewed September 28, 2015
            9.0
            Exceptional
            Rito from Philippines
            Solo traveler
            Standard Room
            Stayed 2 nights in August 2014
            Centrally located, clean, comfortable bed”
            centrally located, clean, comfortable bed
            It was my 4th time at M Citi Suites, in a city where I've been in more than a dozen hotels. It is centrally located, at a street just a few hops from Jones, and a block from Fuente Osmena. Their rooms are spacious and very clean, the staff very accommodating. I came back late one evening and found my bathroom door locked (the cleaning staff locked it probably accidentally) and it didn't take a minute to get someone to fix it. Another time I was there with my family, their wifi signal wasn't working properly so they brought a modem inside the room so we had internet connection all for ourselves, and it didn't take forever. They seem to make it a habit to respond as soon as possible and provide whatever is available, and that speaks a lot about customer service. I booked a standard room but got upgraded to a deluxe because all their standards have been filled up - and though it isn't any fault of mine, I was grateful nevertheless. They didn't even think twice and accepted my early check-in at 8:45 AM, though officially, check in time is after lunch. Now what other hotel would do that? Tune Hotel lets you wait, so does Best Western Lex along Escario. Bathroom is very clean, water pressure is very strong, fixtures working. At that price, what other hotel has a ref? Its really hard to find fault. If they included an inclusive breakfast in their rates, they'd be perfect because their restaurant serves some of the best food - try their Hummmba, and their pasta carbonara. Also, there's no P1000 deposit that other hotels nearby ask for, like Adelfa just a couple of blocks from M Citi. Cuarto Hotel just across really pails in comparison in terms of interiors and amenities, and cuarto charges almost double for their type of rooms. What's better, Chong Hua Hospital is a few steps away if you have medical concerns; Robinsons Cybergate Mall is just round the corner - you can do printing (e-tickets and webline check ins, etc) at Cybergate's Business Hub.
            Reviewed August 23, 2014
            8.0
            Excellent
            ByeongSoo from South Korea
            Solo traveler
            Standard Room
            Stayed 1 night in August 2014
            Nice and clean hotel, near of robinson mall”
            There is so near of the Mango avenue and Robinson mall, and so cheap room, New hotel. I think, the room is small, but if you stay just 1 night for going to another place, it's good.
            It's new hotel, i think, some texi driver don't know this hotel, and i explain about the CheongWa hospital. But there is so near of the Fuente Osmenia Circle, and Robinson mall. Room condition is very nice, I think, so clean, and hot shower, another, but room is small, i feel.
            Reviewed August 19, 2014
            8.0
            Excellent
            Lydia from United States
            Family with young children
            Triple Deluxe Room
            Stayed 1 night in August 2014
            Very helpful staff and good location”
            Service, staff, food
            The room is standard and ok for its price, but the staffs are so friendly and helpful that it exceeds our expectation. We ended up extending two more days here and our 19-month-old baby was very happy too.
            Reviewed August 09, 2014
            8.7
            Excellent
            Jessy from Philippines
            Group
            Family Room
            Stayed 1 night in August 2013
            "value for money, surprising bathroom"”
            1. value for money 2. spacious bathroom w/shower 3. comfortable bed
            Overall, it's a budget hotel with professional staffs! My friend left her branded jacket and the staffs were very accommodating to ship the item back to Manila. Also, it's centrally located and public transpo is not a problem. For a budget hotel - comfortroom is really amazing. For double rooms it could have been better if windows are available inside the room.
            Reviewed June 17, 2014
            10.0
            Exceptional
            Violeta from Philippines
            Business traveler
            Standard Room
            Stayed 1 night in December 2013
            My first time won't be my last.”
            Near Robinsons Fuente. Near Robinsons Cybergate. Neat.
            This is a decent family friendly hotel right smack in the middle of Metro Cebu. They have a cafe restaurant where you can order your meals. You can stroll along Fuente Osmeña Circle since it's nearby. The room was very comfy. And very reasonably priced!
            Reviewed January 11, 2014
            9.7
            Exceptional
            Rito from Philippines
            Solo traveler
            Family Room
            Stayed 1 night in September 2013
            centrally located, comfortable bed, accommodating ”
            centrally located, comfortable bed, accommodating staff
            Huge clean rooms with comfortable bed. Centrally located, easy to get taxis at any time of the day. Jones is just a block away and so are restaurants, malls, etc. Accommodating staff, fast check in and check out. Fast room service and good language skills for the staff. Really one of my favorite hotels in Cebu and it's my 3rd time this year alone.
            Reviewed September 22, 2013
            9.3
            Exceptional
            Rito from Philippines
            Solo traveler
            Triple Deluxe Room
            Stayed 1 night in September 2013
            centrally located, huge clean rooms, comfy bed”
            centrally located, huge clean rooms, comfortable bed
            My 3rd time to stay here this year. As there are lots of hotels to choose from in Cebu, this speaks a lot about how I feel about M Citi Suites. I booked two rooms: one deluxe and one family suite; both emply huge space, huge comfy beds you don't want to get up after you've laid down the bed; huge bath clean bath rooms too. It's centrally located, just a block from Jones and a short walk from Fuente Osmena, Robinsons Mall, restaurants, the leisure strip of Maxilom, etc. Restaurant has a good list of options, but pricey. no problem there though since you could walk to nearby restaurants even in the wee hours of the morning. Only minus point: the doors don't have door bells so people knock instead of just ringing the bell which could be bothersome to the nearby rooms. Fast wifi too. Very accommodating staff and even faster service. When you need something fixed, their service personnel would come by your room in a jiffy.
            Reviewed September 22, 2013
            9.7
            Exceptional
            Rito from Philippines
            Solo traveler
            Triple Deluxe Room
            Stayed 1 night in August 2013
            convenient, centrally located, clean, big new room”
            convenient, clean centrally located
            It's almost hard to find fault considering its price. It's relatively new so the quality of room is top notch, good space; big bathrooms and working fixtures, fast internet, huge spaces, fast check-in, restaurant has delectable food but a bit pricey. Easy to hail a taxi at any time of the day.
            Reviewed August 12, 2013
            9.7
            Exceptional
            Benedicto from Philippines
            Family with teens
            Family Room
            Stayed 1 night in July 2013
            Cheap but with nice beddings”
            Quiet, Clean rooms.
            Overall, it's above average for the price. But only they don't provide slippers and if you request for additional pillows then you have to pay P75.00 each. They only provide very small soap and shampoo for bathing. The hotel is new that makes it nice and comfortable to stay.
            Reviewed July 16, 2013
            9.7
            Exceptional
            Rito from Philippines
            Solo traveler
            Triple Deluxe Room
            Stayed 1 night in June 2013
            central location, new, clean, spacious, comfortabl”
            central location, spacious, clean
            M Citi Suites is located along Llorente street, an intersection just before reaching Fuente osmena (if you're coming from Jones' Capitol. It is new, well equipped, has fast service and even faster internet in the room (mine was at the 4th floor), very clean, huge spacious room, comfortable bed, clean bathroom, a restaurant with surprisingly delicious food. During weekends, they set up a stage at the parkway and acoustic bands play. It's a great location for tourists because you're just a block away from Jones (Osmena Blvd) and the Fuente Osmena. The place has lots of taxis even during the wee hours of the morning so going to the airport isn't a problem (the guard will call a taxi for you). I've stayed in several hotels in Cebu and this is one of my favorites.
            Reviewed July 02, 2013
            12345
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            M Citi Suites
            |Very good 7.8
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            • Excellent location
            • Ayala Center Cebu
            • Cebu South Bus Terminal is within 1.43 km