"all that aside, the staff was great, breakfast was great, an..."
October 5, 2017
Free Wi-Fi in all rooms!
|Value for money||7.5|
|Distance to city center||1.0 km|
|Nearest airport||Dubai International Airport (DXB)|
|Distance to airport||10.5 km|
August 14, 2017
"The business class room was neat and spacious."
August 28, 2017
"Great staff and very helpful, the room is comfortable especially the bed"
November 7, 2016
September 2, 2018
If what you're looking for is a conveniently located hotel in Dubai, look no further than M Hotel Downtown by Millennium. With its location just 1 kilometer from the city center and 10 kilometers from the airport, this 4-star hotel attracts numerous travelers each year. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Millennium & Copthorne Hotels is renowned for its quality services and friendly staff, and M Hotel Downtown by Millennium lives up to expectations. The hotel provides wheelchair accessible, airport transfer (with additional charge), 24-hour front desk, car park, room service, babysitting to ensure guests the greatest comfort.
All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers many unique recreational opportunities such as hot tub, sauna, outdoor pool, pool (kids), steamroom. The property also provides a restaurant and 3 bars/lounges. With an ideal location and facilities to match, M Hotel Downtown by Millennium hits the spot in many ways.
"Lots of great and friendly staff especially the Filipino sta..."
January 2, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
The staff made this hotel into an exceptional one. I was staying for a night here transiting from my trip from Europe. The duty manager name Bolka I think that’s his name was exceptionally nice giving us and early check seeing how tired we were. He is so nice and makes us want to come back again. Staff greeted you daily they ask how your stay was and always willing to help. The setback is this hotel is in business district so out of town. But close to Dubai mall . I can’t say much it’s my first trip to Dubai but definitely the staff attitude makes it a nice place to stay.
Good hospitality ”
Good size rooms with tea/ coffee facilities, mini bar has a good selection but fridge is too small if you wish to add your own drinks, possibly 3 small water bottles. Wall mounted tv with excellent picture quality and entertainment for all. A good world selection for breakfast but coffee was very late in arriving and when it did you had to ask for milk only to wait longer, why not have small jugs of milk on the tables? A nice view of the city but with all the towering buildings only the top of the Burj could be seen, and the Marassi Business Bay which comes alive at night with lighting displays. A short walk to the Dubai Mall although the hotel provides free shuttle service I feel you miss the less commercial side of this vibrant city. The hotel has a pool, gym, sauna and steam room , the terrace lounge is more for the younger generation, ( I did not stop long) but could still hear the bass on the 18th floor. Despite the bugbears I would stop here again.
Great Hotel with Nightmarish Booking Practices”
After 9 years and 210 hotel bookings with Agoda in places like New York, Paris, London, Peru, Brazil, Japan, Maldives, Seychelles, Mongolia, India, Australia, etc., my booking with M Hotel Downtown by Millennium in Business Bay, Dubai has been the MOST STRESSFUL. Wanted to cancel the booking because the hotel thru its reservations officer Nelsie Macapayag kept emailing me that THEY DO NOT ACCEPT AGODA BOOKINGS- that if I turn up on my fully-paid booking date, I will be TURNED AWAY! Unfortunately for me, my booking was nonrefundable. I cannot cancel or change hotels or dates. Had to book 1 night with DONATELLO HOTEL just in case Ill be turned away at 12 midnight of my arrival. Stay went well. It's a great hotel as per operations,facility,location. After almost 2 weeks of emailing and phonecalls with M Hotel. If youre booking here, make sure the HOTEL acknowledges your booking. Why is this hotel even in Agoda's list if it does NOT acknowledge Agoda bookings. It's baffling! BE WARNED!
Great and Patient Staff”
This was a great value for money as well as a good space for a quick night in Dubai. Would definitely recommend. The bonus is the fact that it is a bit away from the rest of the downtown, therefor there were no issues with traffic for most of the part.
WOW incredibly hotel with absolute stunning view, nice food, nice interior and AMAZING STAFF!! WE cant express enough our gratitude for the way the staff treated us! Treated us as part of a family they honestly were incredible from the Front staff to the Eatry sections to the house keeping and Management!! A massive THANKYOU!! We will be back!! If ever in Dubai do yrself a favour STAY here!! Id like to thank the following people every single one of you touched our hearts and soul :) BIkash ,Nousheer,Rizwan,Ali,Aziz,Sharon,Mina,Ajmair,Boby, Azam,Arun,Hany,Roman,Sunny,Harry,Jawad THE MOST KINDEST GENUINE SOULS THANKYOU EACH AND EVERYONE OF YOU FOR ALL THE CHATS THE SMILES AND THE PLEASANT PEOPLE YOU ALL ARE!! This Hotel has the best combination we travelled 7 weeks and Dubai was our last stop and by far the best hotel and service!! Thanks again LIL and Frank xx
Love this hotel, and friendly staff”
Highly recommend, and commendation to R.Shahin in the reception this guy is amazing! He really took care of everything and made my vacation more special (not sure is his name is Ramon, or roman) but his last name is shahin, thanks again!
manager needs training ”
The manager is very annoying and so others staff act the same way but there is this young lady there I think she deserves to be promoted very nice polite and respectful she really made the staff experience tolerable I applaud her
I cannot applaud the restaurant staff enough My sister required gluten free products and the staff after the first visit to restaurant endured that gluten free products were available for her when she visited especially at breakfast
We had a terrific stay at M Hotel Downtown. The moment we arrived we were greeted by friendly staff who upgraded our rooms to allow adjoining access. The rooms were clean, spacious and very appealing. The location of the motel is excellent right in the heart of Dubai only minutes to the Dubai Mall and the Burj Khalifa... Thank you for a wonderful stay would highly recommend to anyone looking to stay in Dubai
Worst hotel ever Rubbish customer service was treated so unkindly wouldn’t come back here again ”
This is the worst hotel Do not ever stay here They are not friendly and do not help
I thought it would be better ”
when i arrived they gave me a business room as a top up. the room has a very bad smell and asked them to change it. they put me a small room and the tv was not working until i called the room service and they fixed it. i asked to change my room with another business room as the one i were in. but they didnt change the small room although it was their fault not mine. otherwise that the cleanliness of the rooms is very good done by : Hashem he’s good. and its easy to get a taxi in-front of the hotel
Great Staff but hotel due for renovation”
Lots of great and friendly staff especially the Filipino staff who were very helpful. But hotel already showing signs of rundown, due for renovation. Location is near the proximity of Dubai Mall but would still need taxi going there.
Terrible hotel, rude staff, unacceptable hotel staff barging into room!”
Aged hotel room - tap was not functioning well, toilet door was faulty, carpet was dirty. Except for Ms Sharon at reception when I checked in, most staff I met in the past few nights stay here were rude. The most terrible incident was for a hotel staff to barge into the room at midnight when my family and I were asleep. Regardless the explanation provided by the hotel, the bad episode caused the entire family to wake and unable to sleep well for the rest of the night. I would never imagine an international group hotel to bring such service to hotel guests.
Good location but no way to walk out of the hotel. the room was very clean. However, it would be a good idea to change the carpet.
I liked the place
don't believe da hype ”
Nice hotel staff needs lots of training including managers
not in good condition
We have a nice stay to this hotel..Worth for the price.. Accomodating staff.
Hotel staff are helpful. This is the kind you need when you are visiting the place for the first time. I would like particularly commend Front desk staff, Lea and Dinning head Jennifer for all the assistance.
Much nicer hotels in the area...wouldn't stay here again. ”
I live in the UAE and was staying in Dubai for the weekend. Was overall very disappointed with this hotel, and have been to others that are much better at a similar price point. Upon arrival, the room was ready but I was kept waiting 15 minutes in the lobby before they'd give me a key. The whole floor smelled like smoke, even though I confirmed a non-smoking room. My bags were not brought up right away, making me late for my first meeting. The mini bar was broken, and had mould growing inside. The bathroom tile and shower also had signs of mould and disrepair. The room was small with no balcony. Bathroom fan also did not work and was clogged with dust. They sent a repairman up to replace the mini bar and he walked into my room with his muddy boots, leaving footprints all over the 'clean' floor. Upon check out, the valet had misplaced my car. I waited over half an hour to have it returned, making me late for my next engagement. Overall unprofessional & not up to standard.
M Hotel Downtown by Millennium
World Trade Centre DIFC
Sheikh Zayed Road