Recent customer comments

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Very good

based on 4997 reviews
  • Cleanliness 8.4
  • Facilities 7.9
  • Location 8.0
  • Room comfort and quality 8.2
  • Service 7.9
  • Value for money 7.8
  • Food and dining 7.3
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Bomer from Philippines
Stayed one night in January 2015
Our stay
1) Food 2) Location 3) Can't think of any anynore
It was so so. The staff are not that friendly. They give you the feeling that your concern is of a little value. My main concern is for really for the lack of bidet. I'm not a tissue lover when i'm doing my daily morning ritual (letting go my "poo") so the lack of bidet was a frustration. I later found out that the entire hotel doesn't have a bidet in any of their toilets. Definitely won't be coming back anymore.
Reviewed April 08, 2015

Diresh from Singapore
Stayed one night in April 2015
Great Stay!!
Its Clean, Quite and Spacious
Reviewed April 08, 2015

Ivan from Singapore
Business travelers
Stayed one night in November 2014
service orientated
room service, cleanliness, spaciousm
Reviewed April 07, 2015

Yudy from Indonesia
Stayed 2 nights in April 2015
Big room, cheap price
Big room, cheap price, clean
I enjoy to stay in this hotel,
Reviewed April 07, 2015

hasliah from Singapore
Stayed one night in April 2015
suite room stay
room is fantastic
Reviewed April 07, 2015

EunJung from South Korea
Solo travelers
Stayed one night in October 2014
Clean and location
The hotel is very clean and is conveniently located.
Reviewed April 07, 2015

xinyang from Singapore
Stayed one night in April 2015
great stay!
Reviewed April 06, 2015

Yitong from China
Stayed one night in April 2015
The room is small
It's very noisy because the room next to mine was having party.
Reviewed April 06, 2015

Goh from Singapore
Stayed one night in March 2015
Nice room but slow check-in
high rise, big room, service
Hotel can't seem to be able to handle demand of guests, there was a long queue when it was check in time, and go on for almost 2 hours. My room was not ready when it was at least an hour well past the check in time, staff was nice enough to give us a drink voucher each to redeem while we wait patiently for the room to be prepared. Was told we would be informed when it is ready but we weren't, and after some long wait when the queue had eased alot, then we went to ask and apparently it was already prepared. Despite these, the room and bed were nice, just that the lights right above the pillows are slightly blinding. It was raining when we were heading out and the staff gladly lent us an umbrella for use. We also reported a small issue with the bathtub and a plumber came promptly to resolve the issue quickly. Again at check out there was a queue, but thankful there is express checkout where you can drop the card.
Reviewed April 06, 2015

Lily from Singapore
Stayed one night in April 2015
very good stay
comfortable, serenity and good location
Long queue when checking in and we were guided by one of the concierge to level28 for check in.. process was fast and the concierge immediately upgrade my room when my original one was still not ready.. pleasant and great stay compared to my first time at M Hotel
Reviewed April 06, 2015


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