Verified traveler reviews

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Very good



based on 4991 reviews
  • Cleanliness 8.4
  • Facilities 7.9
  • Location 8.0
  • Room Comfort/Standard 8.2
  • Service 7.9
  • Value for money 7.8
  • Food/Dining 7.3
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Liy from Malaysia
Solo traveler
Deluxe
Stayed one night in March 2015
Comfortable room
Comfy bed, good location, simple room
Ok stay.
Reviewed April 03, 2015

Wai from Brunei Darussalam
Couple
Deluxe
Stayed 3 nights in December 2014
Good hotel but poor service staff
the food was good
The concierge did not help us with our luggages when we arrive. He frowned at me when I was asking about car park for my Singaporean visitors. The lady at front desk did not say thank you when I check-in and check-out. The other guy at front desk was talking to another customer at a very high and rude pitch, "NO MORE ROOM" was all he said, nothing else. The lady at the lobby coffee house rejected our request to sit at a table for 4 as it was only the 2 of us. I end up arguing with her because it was after 2.30pm then, and the café was almost empty. When we check-out, the concierge did not call a cab for us and pointed us to the public taxi stand outside the hotel. We have to carry our heavy luggages down a short flight of stairs from the hotel down to the pavement. The management of M Hotel really needs to look into staff training and grooming. They don't deserve a star!
Reviewed April 03, 2015

Wong from Malaysia
Business traveler
Stayed one night in March 2015
So Far So Good
Nothing
Not so good As club room same with deluxe room Nothing special
Reviewed April 02, 2015

PEH from Malaysia
Business traveler
Deluxe
Stayed one night in March 2015
business trip
nice and near many company on there
Nice and comfortable
Reviewed April 01, 2015

Amy from Singapore
Solo traveler
Deluxe
Stayed 2 nights in March 2015
Good Location
Location and Comfort
Reviewed April 01, 2015

Amy from Singapore
Solo traveler
Deluxe
Stayed one night in November 2014
Good Location
Location, Comfort and Amenities
Reviewed April 01, 2015

Amy from Singapore
Solo traveler
Deluxe
Stayed one night in November 2014
Good Location
Location, Comfort and Amenities
Reviewed April 01, 2015

Amy from Singapore
Solo traveler
Deluxe
Stayed one night in May 2014
Good Location
Location, Comfort and good service
Reviewed April 01, 2015

Amy from Singapore
Solo traveler
Deluxe
Stayed one night in May 2014
Great Location
Location, View, Comfort
Reviewed April 01, 2015

Amy from Singapore
Solo traveler
Deluxe
Stayed 2 nights in April 2014
Nice View
Amenities, View and Comfort
Reviewed April 01, 2015


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