Excellent friendly service, clean and comfortable.”

My wife and I stayed for 2 nights at the M Tower recently. Initially we were concerned as the hotel is located about 2.5 km away from the city centre/waterfront. However, our fears were unfounded as the hotel provide very regular shuttle service to the Plaza Merdeka at the city centre. We found the room to be brightly lighted (a rare thing in most hotels), clean and comfortable. The staff were very courteous and went out of their ways to accommodate all our requests. A word of caution though, do choose your tour group wisely. We were fleeced RM 190 for a tour to the Semenggok Wildlife Centre - a place located merely 25 km away and the whole trip was over in less than 2.5 hours. The tour company we took was Riverside tours. Another tour company offered the same for only RM 90 per couple. The hotel staff were unfamiliar with the tour packages and therefore could not advise us properly. We did not have a chance to use the swimming pool but it looked clean. However, much to our disappointment, the gym was locked at all times and therefore inaccessible. Finding food is a challenge as there are no convenience stores nearby. A Chinese restaurant at the back of the hotel sells Curry Chicken Rice. We did not try it. Another restaurant further back sells Kolok Mee that was quite reasonably priced and tasty. Shopping at the Hock Lee Centre adjacent to the hotel was a big disappointment as the shopping centre was very run down with only a few surviving stores selling tired looking clothes and goods. The hotel provides shuttle transfer to and fro the Kuching International Airport at RM 5.99 per person. Very reasonable indeed. All in all, the hotel has surpassed our expectations.

toddler friendly, clean and fresh daily”

I was travelling with my husband and 18 months old son.After a hectic flight, we were glad to be able to check into our rooms promptly having made an advanced reservation through Agoda. I was surprised at the wonderful room we got at a fairly cheap price as compared to other hotels. We were even more pleased with the comfortable king size bed that our toddler could squeeze into as well. The hotel was combined with a mall. We get to shop for the nitty gritty titbits and dined at the restaurant in the (singapore chicken rice) which offered a good menu as well) I would recommend it for any families travelling with small children as the breakfast buffet too offer great choices for picky eaters like my son. The staff were not judging as he unpurposely made a mess. I thank the 360 urban resort hock lee center for making my stay in Kuching a wonderful experience.

wonderful, friendly, value for money hotel, ”

There should be instruction in the room on how to get to the swimimming pool. when i look out the window, the swimming pool was located in the other tower area. A little distance from city center even though shuttle bus service provided but only till 8.00 pm. The same management have another hotel in the town centre called 360 Express, very convenient within walking distance to TOP SPOT hawkers outlet with delicious seafood on rooftop level on top of parking lot. Try Bukit Mata and Ah Yong seafood-good. So I decided to check in at 360 Express city centre for sum of nearly RM100 per room and was disappointed as no bfast was provided like 360 Resort hotel and the room was very much smaller and they dont even provide coffee or tea in the room just two cups and a electric kettel for you- you have to bring your own 3-1 coffee/tea. Thought it belongs to the same management the facilities and hospitality will be thesame but it was not. NEXT TRIP, I WILL STAY PUT AT 360 URBAN RESORT HOTEL. ROOM VERY CLEAN AND BIG LCD SCREEN at Hock Lee Centre. Hope Agoda.com can lower the price more.

Nice and convenient”

Very nice clean and reasonable price . Near to shopping mall, located at center of Kuching city. Airport shuttle available. Suitable for business and family vacation. Built large room and large bathroom with clean enviroment .good service and always smiling face .the best is attached to Hock Lee Shopping Centre and its really convenient .

Clean Hotel with Spacious Room & Friendly Service.”

got to the hotel easily as had stayed in tower b 2 years ago. checked in around 2 & was delighted when entering our allocated room. the beds are just great for my big size figure. facilities are impressive. ironing board, iron, fridge, hair dryer, wi-fi, swimming pool, gym etc. on the ground floor, was also the hock lee shopping arcade. very convenient. the hotel even have air-port transportation with a cost of rm6/pax only. they also provide free transportation to the city center. definitely a hotel i'll recommend & stay again in the future as for me the room i got was really value for what i paid.

Great room and nice View”

a nice hotel, with great view of kuching city. i like to stay at 360 urban hotel because of the location where located near town area, have a good view from hotel room which i can see the beauty of kuching city. hotel have a good shopping mall next door that's hock lee centre. the staff are very friendly and helping...

Big rooms”

Deluxe Twin Room is situated on the 8F corner unit. Room was big and clean. But shower and toilet were separated into 2 section. Not a very good idea for 2 friends sharing a room. Hotel location is very inconvenient for tourists. There are no attractions or shopping area around this hotel. Although there is Hock Lee shopping centre at the hotel itself, there were nothing interesting. Hotel provides shuttle bus to city centre, at Kuching Waterfront. Go during the day after 12pm -7pm. Not much activities after 7pm. Saturday night at 8pm was really quiet.

Very nice hotel, worth the price”

We had a very pleasant stay at here and extended our stay an additional 2 nights. We would definitely recommend this hotel. Pros: Clean rooms; spacious bathrooms with nice water pressure in showers; plenty of storage space; plenty of electrical outlets for charging electronics; decent breakfast; strong and fast internet; FREE use of washer and dryer machines including detergent (machines seemed very old, though); nice pool, although we never used it; attached to the Hock Lee center which conveniently includes a small supermarket in the basement floor and a restaurant; nice quiet business center on the 4th floor. Cons: A bit far from the touristy areas of the city.

Great Room”

deluxe king room is situated on the 11f corner unit. this room is not as big as the deluxe twin room but very cosy and comfortable. comes with a very comfortable king bed with a working table, an arm chair, basic amenities like coffee & tea, mini fridge, safe, iron and ironing board. free wifi and lan cable access as well. great for business travellers. shower and toilet is not separated like the deluxe twin room. but hotel location is not great for tourists. nothing is around the area, you do not have any food choices after 10pm. anyway, most of the shops in kuching closes at about 7-8pm except for those big shopping centres. hock lee shopping centre which is just in between the hotel's tower a & b does not give you a satisfaction in shopping.

Good-value, comfortable hotel”

the 360 hotel in tower a of the hock lee centre is one of the best value hotels in kuching, in my opinion. the rooms are very comfortable. mine had a large, flat-screen tv with a very good range of channels including english language film channels; a comfortable bed and a good hot shower. when i needed to get something printed, staff organised this efficiently at the hotel business centre at no charge and staff also arranged a slightly later check-out at 1.00pm without fuss. the only drawback of this hotel is that it's a bit of a way from the town centre, but the hotel runs a shuttle in addition to the local taxis and buses.

Great Stay ”

I have to travel around nationwide Malaysia, the hotel I most like in Kuching is 360 Urban Tower A. It is a great hotel to stay at. Hotel room rate is reasonable & worth for value of money. Customer service was brilliant! The room is clean. Very comfortable bed. I feel very relaxing & have a nice sleep for that night. Sure, I will recommend my family & friend to stay at 360 Urban Hotel when they going to travel to Kuching.

Alone but never alone.. =)”

My morning flight was actually cancel by MAS on 6th September 2011 from KL-Kuching and being replaced by evening flight on the same day. I had to stay one night at Kuching for my flight on the next day to Mukah. This is my first time staying alone at the hotel and I was grateful I had chose 360 Urban Resort Hotel to stay that night. The services is very great and feel like I want to continue to stay. I believed that it wouldn't be the last time for me and I will be back and stay at this lovely hotel if I go to Kuching. =)

Clean and lovely hotel”

the hotel clean comfortable room and other facilities available eg internet in the room and business center where we can print at our convenient eg getting our boarding pass etc. making one feel much at home. being inside the hock lee center, we too enjoyed the shopping and dinning available within the hotel building. during our stay, we are pleased with the helpful staff and overall facilities of the hotel except the longer wait for the lift sometimes and the false alarm every night during our 3 nites stay.

Great hotel and very pleasant service”

upon arrival at the kuching airport, we were transferred to the hotel by the hotel's airport shuttle van. the driver is very helpful. the check in was fast and efficient. we booked the premier room; it is spacious and clean. the bathroom is clean. lcd tv is provided and there is even a map of kuching waterfront for your sight-seeing convenience. free shuttle service is provided by the hotel to the kuching waterfront. the reception staff are very helpful and patiently explained to us the kuching attractions that further enhanced our stay in kuching. the buffet breakfast needs improvement as the same food items are served daily. the lifts are in need of maintenance. overall, we had a pleasant stay in 360 hotel tower a.

Great Hotel and Great Service”

360 Urban Hotel provided airport transfer and free shuttle service to Kuching City, it makes the travelers more convenient. The hotel staff are always smile and helpful. The hotel also providing free wifi, swimming pool, gym facilities. It has a "sky garden" at the 4th floor of the hotel, the travelers can enjoy the scenery of Kuching at the garden.

Great hotel with well and pleasant decorated room.”

Got a very good deal and value for money when booked using Agoda.com. Indeed a nice hotel especially with a shopping mall on the same building and freindly hotel staffs. My family and l had a good stay at the hotel and definitely will come back if we visit Kuching again. The only let down is the bath room but still acceptable The transparent glass between bath and toilet should be covered or tinted. Only one person can use this room due to it transparency.

Excellent comfort and value for money”

I regularly stay in a number of hotels in Kuching, but 360 is my favourite and by far the best value for money - 5-star quality at reduced price. The staff are always very friendly and helpful - during my most recent visit they reliably arranged an early call and taxi. The rooms are very comfortable with very high quality facilities - the room is very clean and modren, the hotel having been built recently. The shower suite feels very luxurious and the flat-screen TV picks up a good range of channels including film channels. A useful range of complementary items are also provided in the room, including shaving kit, toothpaste and tothbrush and comb, in addition to the usual items provided. The only disadvantage to the hotel is that it is situated a couple of miles from the centre, though this is easily overcome as taxis frequent the hotel regularly.

New Hotel with nice breakfast”

Located at Kuching's City Center, this hotel provides new rooms, nice morning breakfast, and has well trained staffs. From some of the rooms, the guest gets a great view of the the Kuching River - Sungai Suntubong. Great Hotel and value for money.

Comfortable and very good value hotel”

I've stayed in a lot of the hotels in Kuching but usually go for the 360 Tower A as I feel it's one of the best value hotels in Kuching. Something approaching 5-star value for a mid-range price. The rooms are new, clean, modern and comfortable with a comfortable bed; good TV with film channels and a nice hot shower. Staff are always efficient and friendly. The only downside is that the hotel is a little way out of town but there is a shuttle bus.

360 urban hotel good located with good services.”

i like to stay at 360 urban hotel because of the location where located near town area, have a good view from hotel room which i can see the beauty of sarawak river and the malay kampung. it's easily to get food stall nearby which opposite hotel that's Capital Seafood (for non-malay), and have a good shopping mall next door that's Hock Lee Centre.