Verified traveler reviews

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Very good

based on 1507 reviews
  • Cleanliness 8.3
  • Facilities 7.2
  • Location 7.1
  • Room comfort and quality 7.9
  • Service 8.0
  • Value for money 8.2
  • Food and dining 6.3
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Peter from Malaysia
Business traveler
Deluxe King
Stayed 1 night in September 2013
relaxing and stress free
view, room comfort and location
no major issues, stay was uneventful and quiet. Hotel is ideal for people who want to be far away from crowds or short stopover and transit. The view of river was superb, very relaxing and quiet hotel.
Reviewed December 21, 2013

JOSEPH from Malaysia
Family with young children
Stayed 2 nights in August 2013
Great value for family of four
2 large double beds, clean and comfortable rooms
Very good. 2 big beds that can sleep 4 persons. A nice swimming pool. Clean, nice and comfortable room
Reviewed December 15, 2013

JING from China
Business traveler
Deluxe King
Stayed 2 nights in October 2013
Comfortable living at the hotel
nice breakfast, value for living, good service
It is around 20 mins from airport to hotel, and it takes around 20 mins walking to the riverside. The room is ok, not too new or too old. the view is perfect with a river along in front. Room equipment is good but no tooth-brush. Internet is disappointed in the room I stayed, too slow and always dropped by wifi, cable is ok. Fitness room is out of service when I stayed, a bit disappointed. There are few shops to go around the hotel but having to go to the city center.
Reviewed December 14, 2013

Livingson from Brunei Darussalam
Family with teens
Deluxe King
Stayed 5 nights in November 2013
Nice and worthy hotel... Worth to stay
Cafeteria, friendly smiling staffs.. Clean room and spacious
Good viewing hotel of the Kuching river... U can see the unique of the local people staying there... Nice breakfast where u r serve with local foods (Nasi Lemak).. Good n friendly staffs with smiles..
Reviewed December 13, 2013

Kim from Malaysia
Family with young children
Superior Suite
Stayed 1 night in December 2013
Excellent & Relaxing Trip
Spacious room, Lovely staffs, Shutter bus service.
Room was big and clean, great city and river view,hotel staffs were friendly and helpful,great location, easy to travel, hotel shutter bus is provided, easy access to local foods, reasonable and fair room rates.
Reviewed December 13, 2013

LEE from Malaysia
Business traveler
Deluxe King
Stayed 1 night in November 2013
clean, convenience
convenience, clean and comfortable
This hotel is very good service and room with good design and comfortable, the only is location no a really good, lucky is got shutter bus transfer from air port with good price. And, there is supermarket at b1. awesome room service, even housekeeping was fantastic!
Reviewed December 12, 2013

Nurzafirah from Singapore
Family with teens
Deluxe King
Stayed 3 nights in November 2013
Shuttle service, friendly staff, knowledgeable concierge
Since the hotel is located at the hock lee centre, I thought that it is convenient for us to get our food. Aside that, with the availability of shuttle service from the hotel to Plaza Merdeka itself, it is great!
Reviewed December 10, 2013

NURSHAHRIAH from Malaysia
Family with young children
Stayed 2 nights in December 2013
nice hotel, comfortable and clean
has free self service laundry, spacious modern room
The rooms are large and comfy. Might be a bit difficult for travellers without transport. Has self service laundry rooms in tower B.
Reviewed December 10, 2013

Loh from Malaysia
Family with teens
Deluxe King
Stayed 2 nights in November 2013
comfortable stay with ease to basement car park
quiet reasonable price n clean.
No issue. Good.will stay again in future if travel by car to kch. Not recommended 4 those who needs more shopping but no transport
Reviewed December 06, 2013

Jacqueline from Malaysia
Deluxe King
Stayed 4 nights in November 2013
Situated in a shopping conplex, driving distance to tourist spots, shuttle services are reliable
It was comfortable. Rooms were in a good size. But the room with an extra bed was smaller n cramped up. I just wish the hotel wld have chosen a bigger room for it. The extra bed was wee bit uncomfortable. Breakfast spread was the same for all 3 days I was there. Was hoping for a wider variety. Room service was good.
Reviewed December 05, 2013


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