Recent customer comments

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Very good



based on 1499 reviews
  • Cleanliness 8.3
  • Facilities 7.1
  • Location 7.1
  • Room comfort and quality 7.9
  • Service 8.0
  • Value for money 8.2
  • Food and dining 6.3
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Siew from Malaysia
Couples
Superior Suite
Stayed 1 night in July 2013
Very comfortable room
Nice room, clean
Reviewed August 06, 2013

Peter from Hungary
Couples
Deluxe King
Stayed 5 nights in July 2013
Nice hotel, staff with challenges
Great room, nice rooftop pool, easy access
The hotel is nice, the rooms are large and comfy. The location is a bit out of town, but there is a free shuttle from/ to the hotel to the city centre - when they do not forget to pick you up. Despite booking in advance/ the same day, I had to call reception 4 times out of 6 - taxi is about RM12 one way. Staff is friendly but does not always follow up commitments e.g. towels for pool use, breakfast for takeaway when starting early, shuttle. If you do not mind double- or even triple- checking every arrangement, this is a great place to stay.
Reviewed August 05, 2013

Yin from Malaysia
Couples
Deluxe King
Stayed 3 nights in July 2013
Comfortable stay
Clean room, large windows and beautiful river view.
Large room with large windows and beautiful river view. The room is clean and comfortable, air-con is working well and quiet, strong water pressure, big bathroom. Love the touchscreen doorbell and touchscreen air-con remote control. My bf was fallen sick during the stay, we request more tissue paper and bottle waters and we get extra everyday. Overall, we're happy with our stay with 360 urban resort, we will return again.
Reviewed July 31, 2013

JUI from Malaysia
Couples
Deluxe King
Stayed 3 nights in July 2013
Good location
Good location, clean room, great chinese restaurant nearby the hotel and good staffs service
Great staffs service, good location in city center
Reviewed July 31, 2013

Wan from Malaysia
Families with young children
Premier
Stayed 2 nights in July 2013
Convenient and worth the price paid for
Location, Price, Quiet
Comfortable room for families with young or older children. Convenient as there is a supermarket and a few restaurants downstairs. Walking distance to the Kuching Festival grounds. However, overall Kuching's public transport system is quite lacking. With a rented car, short driving distance to Padungan, Kuching Waterfront and some famous local eateries.
Reviewed July 31, 2013

Ping from Malaysia
Business travelers
Deluxe King
Stayed 1 night in July 2013
Clean, Convenient, Nice
Clean, Convenient, Nice
Clean, Convenient, Nice hotel. Spacious room area with clean bath room and working table.
Reviewed July 30, 2013

Ping from Malaysia
Business travelers
Superior Suite
Stayed 1 night in July 2013
Clean, Convenient, Nice
Clean, Convenient, Nice
Nice, clean hotel which is good for relaxation. quiet surroundings
Reviewed July 30, 2013

vincent from Brunei Darussalam
Solo travelers
Deluxe King
Stayed 3 nights in July 2013
value for money
cheap and confortable
Fine
Reviewed July 29, 2013

KENG from Malaysia
Business travelers
Superior Suite
Stayed 1 night in July 2013
Nice and clean room
Hotel gym is good and the hotel room is fantastic.
The room is very nice and comfortable. The washroom is big. The hotel also provided shuttle to city centre.
Reviewed July 29, 2013

Pai from Malaysia
Business travelers
Deluxe King
Stayed 1 night in July 2013
Up to expectations
Clean, Modern, Large room
Affordable and up to expectations. Room is large, comfortable and clean. Pool and gym facilities are provided. Airport shuttle available at RM6 only.
Reviewed July 22, 2013


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