M Suites Hotel
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7.3
Very good
10.3% this month
/10
(5951 reviews)See what guests said
See map
7.6
Very good
Location rating score
Very good location - 1.58 kilometers from city center
  • Sultan Abu Bakar State Mosque2.48 km
  • Sultan Abu Bakar Royal Palace Museum3.06 km
  • Arulmigu Sri Rajakaliamman Temple3.31 km
  • Bangunan Sultan Ibrahim3.53 km
  • Johor Bahru Old Chinese Temple3.69 km
  • Johor Bahru City Square3.73 km
  • KSL City Mall4.14 km
  • Sanrio Hello Kitty Town9.75 km
  • The Little Big Club9.76 km
  • Legoland Malaysia12 km
  • Free Wi-Fi

    M Suites Hotel

    No. 16, Jalan Skudai, Straits View, Danga Bay, Johor Bahru, Malaysia, 80200 - See map

    This property is in high demand!

    Booked 115 times | 6 travelers are looking at this property right now

    "We booked a premier suite and was greeted by a warm cosy room with a gigantic almost the same size of our room."
    Kay - October 5, 2018
    Exceptional reputation
    Recommended by 83% of guests
    Very good service
    7.5 rating for service
    Very good comfort
    7.4 room quality and comfort
    Good cleanliness
    6.9 rating for cleanliness
    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Bar

    • Fitness center

    Cheaper than 96% of all properties in Johor Bahru in the last 24 hoursCompared to 4,659 Johor Bahru properties at Agoda for various dates
    Value for money7.6
    Distance to city center10 km
    Location rating7.6
    Nearest airportSenai International Airport (JHB) - Malaysia
    Distance to airport20.3 km

    Rooms available at M Suites Hotel

    3 Bedroom Suite
    3 Bedroom Suite
    ...
    • Room size: 104 m²/1119 ft²
    • Beach view
    • 3 single beds and 1 double ...
    Enter dates to see prices
    2 Bedroom Suite
    2 Bedroom Suite
    ...
    • Room size: 88 m²/947 ft²
    • Beach view
    • 2 single beds and 1 double ...
    Enter dates to see prices
    Premier Suite
    Premier Suite
    ...
    • Room size: 48 m²/517 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    1 bedroom Suite
    1 bedroom Suite
    ...
    • Room size: 67 m²/721 ft²
    • Beach view
    • 1 double bed
    Enter dates to see prices
    Studio Suite
    Studio Suite
    ...
    • Room size: 48 m²/517 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Premier Studio Suite
    Premier Studio Suite
    ...
    • Shower
    • Kitchenette
    Enter dates to see prices
    Suite One Bedroom
    Suite One Bedroom
    ...
    • Shower
    Enter dates to see prices
    Junior Suite, 1 King Bed
    Junior Suite, 1 King Bed
    ...
    • Kitchenette
    Enter dates to see prices
    Room Assigned on Arrival
    Room Assigned on Arrival
    ...
    • Shower
    Enter dates to see prices
    Suite Two Bedrooms
    Suite Two Bedrooms
    ...
    • Shower
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at M Suites Hotel?

    Check-in at M Suites Hotel starts from 02:00 PM. Guests must check-out before 12:00 PM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. The hotel front desk operates 24 hours a day.

    How do I get to M Suites Hotel?

    If you would like to drive to M Suites Hotel, a car park is available with an additional charge. Convenient parking options including self-parking are also offered at the property.

    Is breakfast offered at M Suites Hotel?

    Buffet breakfast is offered at M Suites Hotel.

    What are my dining options at M Suites Hotel?

    Leave room for a cup of freshly brewed coffee and a bite of cakes and desserts to finish off your meal.

    Can special events be hosted at M Suites Hotel?

    Special events such as weddings, engagements and private events may be hosted at M Suites Hotel. The property has indoor venues that can hold up to 400 people. In-house planning, in-house catering, event decoration, floral, audio-visual, Wi-Fi, celebratory cake and food and beverage services are offered to help your event go smoothly. Event hosting is hard work " as hosts, you can enjoy breakfast and candlelit or private dinner before or after your event as part of your event package.
    The property also invites guests to create long-lasting memories with packages to celebrate intimate occasions such as entertainment events.
    Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

    Can business events be hosted at M Suites Hotel?

    On-site venues and convenient event services make M Suites Hotel an ideal choice for hosting events such as meetings and conferences. An extensive range of facilities and services including audio-visual equipment and Wi-Fi is available to help make your business event a successful one.
    Interested in hosting a business event? Let M Suites Hotel know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

    What is the smoking policy at M Suites Hotel?

    Designated smoking areas are provided at M Suites Hotel for guests who smoke.

    Show more questions
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    What people love about M Suites Hotel

    • 8.0
      Very good
      Staff 

      "Big room Near town Good staff"

      SYAHARUDIN

      |

      July 17, 2018

    • 8.0
      Very good
      Breakfast

      "Enjoy variety breakfast"

      ROHANA

      |

      October 8, 2018

    • 5.6
      Review score
      Staff 

      "Prompt and warm staffs."

      Kay

      |

      October 5, 2018

    Property ranking|Compared to 4,659 Johor Bahru properties
    See all rankings
    Room comfort score
    7.4/10
    Room size
    71 sqm.
    Review score - United States
    7.6/10
    Cheapest price score
    Better than
    99
    %
    of Johor Bahru properties
    Bigger than
    99
    %
    of Johor Bahru properties
    Better than
    99
    %
    of Johor Bahru properties
    Better than
    96
    %
    of Johor Bahru properties
    Up to 30% off with Agoda Insider Deals!

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    More about M Suites Hotel

    More about M Suites Hotel

    8.0
    Very good

    "Clean and comfortable, good location"

    Neo

    |

    October 20, 2016

    Description

    Show less

    Most talked about facilities

    Breakfast
    508 mentions
    Swimming Pool
    420 mentions
    Housekeeping
    194 mentions
    Internet
    123 mentions

    What they offer

    8.4
    Excellent
    Spaciousness

    "Good and spacious hotel."

    Khathir S.

    |

    July 13, 2018

    View all reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Nearby restaurants

    American cuisine
    American cuisine
    CATS Cafe JB - Cats At Their Sanctuary
    1.4 km American, Asian, Cafe
    The Food Store
    3.3 km American, Asian, Contemporary
    Puteri Cafe Restaurant
    3.6 km American, Asian, Cafe
    Asian cuisine
    Asian cuisine
    Myra Bistro Coffee House
    130 m Asian, Chinese, Malaysian
    Malay Village Restaurant
    510 m Asian, Malaysian
    Laksalicious House
    820 m Asian, Halal, Malaysian
    Chinese cuisine
    Chinese cuisine
    Ming Court Chinese Restaurant
    150 m Chinese
    City Square Hong Kong Kim Gary Restaurant
    3.2 km Chinese
    T-Bowl Restaurant Johor Bahru
    3.7 km Chinese, Italian

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    Show less

    Reviews of M Suites Hotel from real guests

    Overall rating
    7.3
    Very good
    From 5951 reviews
    Provided by verified guests of
    Agoda Reviews (5662)Booking.com Reviews (289)
    Rating via Agoda7.3
    /
    10
    Very good
    10.3% this month
    Cleanliness6.9
    Facilities6.9
    Location7.6
    Room comfort and quality7.4
    Service7.5
    Value for money7.6
    High score for Johor Bahru
    Rating
    9+ Exceptional (489)
    8-9 Excellent (569)
    7-8 Very Good (1344)
    6-7 Good (793)
    <6 Below Expectation (980)
    Time of the year
    Mar - May (991)
    Jun - Aug (1069)
    Sep - Nov (1044)
    Dec - Feb (1071)
    All guests (5662)
    All room types
    All languages

    Show reviews that mention 

    Showing 4175 verified guest comments
    12345
    8.8
    Excellent
    SITI from Malaysia
    Family with young children
    Studio Suite
    Stayed 1 night in July 2019

    Small water park with great excitement”

    Hotel is kind of old and location is out of town (3-5 km radius from town) so it a little quiet compare to town. Grab car can easily access, wide choice of breakfast. Bathroom cleanliness however need to improve. We found lots of hair under the sink (enough to cover the drain). The waterpark is the highlight of the hotel. My kids love it so much! Definitely will stay here again

    Reviewed July 23, 2019

    Dear guest, thank you so much for the feedback and we are delighted that you enjoyed your stay.

    Responded August 14, 2019
    M Suites Hotel
    8.4
    Excellent
    Izan
    Family with teens
    Studio Suite
    Stayed 1 night in July 2019

    Spacious”

    This hotel is old, yes. But good old hotel in a positive way. Love the spacious room. Wide selection of food on their buffet spread. Lots of variety and delicious too. Good value for money. I just don't understand why some guests gave bad/poor review of the hotel. It is reasonably priced. Well, you get what you paid for. This is my fifth time staying in this hotel. It's always my family & my 1st choice of accommodation whenever we're in town

    Reviewed July 15, 2019

    Dear Izan, Thank you for choosing M Suites Hotel for your accommodation. Your satisfaction is the best reward for our staff who works day after day to offer impeccable service. We’re all looking forward to welcoming you back again soon. Sincerely, The Management

    Responded July 16, 2019
    M Suites Hotel
    8.4
    Excellent
    Izan
    Family with teens
    Studio Suite
    Stayed 1 night in July 2019

    Spacious”

    This hotel is old, yes. But good old hotel in a positive way. Love the spacious room. Wide selection of food on their buffet spread. Lots of variety and delicious too. Good value for money. I just don't understand why some guests gave bad/poor review of the hotel. It is reasonably priced. Well, you get what you paid for. This is my fifth time staying in this hotel. It's always my family & my 1st choice of accommodation whenever we're in town.

    Reviewed July 15, 2019

    Thank you for choosing M Suites Hotel for your accommodation. Your satisfaction is the best reward for our staff who works day after day to offer impeccable service. We’re all looking forward to welcoming you back again soon. Sincerely, The Management

    Responded July 16, 2019
    M Suites Hotel
    8.4
    Excellent
    Mohd from Malaysia
    Business traveler
    Studio Suite
    Stayed 1 night in July 2019

    awesome”

    ok

    Reviewed July 25, 2019

    Thank you for the warm feedback. From, Management

    Responded September 12, 2019
    M Suites Hotel
    8.0
    Excellent
    Mohd from Malaysia
    Business traveler
    Studio Suite
    Stayed 1 night in July 2019

    fine”

    it is ok

    Reviewed July 25, 2019

    Thank you for choosing our hotel for your stay. We would like to welcome and serve you again in the future.

    Responded September 12, 2019
    M Suites Hotel
    8.0
    Excellent
    Mohd from Malaysia
    Business traveler
    Studio Suite
    Stayed 1 night in July 2019

    ok”

    satisfied

    Reviewed July 25, 2019

    We are delighted that you enjoyed your stay. From, Management

    Responded September 12, 2019
    M Suites Hotel
    7.2
    Very good
    Mohd from Malaysia
    Business traveler
    Studio Suite
    Stayed 1 night in July 2019

    boleh la”

    need to renovates

    Reviewed July 25, 2019

    Thank you for the feedback.

    Responded September 12, 2019
    M Suites Hotel
    6.8
    Good
    Mohd from Malaysia
    Business traveler
    Studio Suite
    Stayed 1 night in July 2019

    ok”

    the hotel needs renovation from now on

    Reviewed July 25, 2019

    Thank you for the feedback. Currently,we are doing rehabilitation works for the comfort of our guesus. We hope to welcome you back in the future.

    Responded September 12, 2019
    M Suites Hotel
    6.4
    Good
    Aslinah from Singapore
    Couple
    Studio Suite
    Stayed 1 night in July 2019

    Good”

    I was upgraded to room 317. It's clean and spacious but don't like the mattress on the bed. High time to get it changed. Gave us backache. Not a good night rest. Like the flat screen tv though. Perhaps, can have more movie channels. Breakfast spread reasonable for the amount paid. Keep up. There's a mini rope challenge with a flying fox. Unfortunately, I was unable to try the flying fox as I was rushing to check out the very next day. Hope management will continue to maintain the pool, slides, all the rope courses properly and most importantly the rooms.

    Reviewed July 16, 2019

    Dear Aslinah, Thank you for your recent visit to M Suites Hotel Johor Bahru. We are delighted to hear that you enjoyed your stay.We appreciate your feedback and hope to welcome you back to our hotel in the future.

    Responded July 20, 2019
    M Suites Hotel
    8.8
    Excellent
    Noorashikin from Singapore
    Family with teens
    Studio Suite
    Stayed 2 nights in June 2019

    Nice stay near Danga bay”

    Checked in at midnight and only 1 staff at reception. Stayed 2 nights at the suite. Quite spacious and tidy. No bathroom slipper and kettle. Overall pleasant stay near danga bay area and family oriented hotel.

    Reviewed June 14, 2019

    Dear guest, We are delighted that you enjoyed your stay. We will pay attention to the matters you have highlighted to ensure our guest satisfaction. We appreciate your feedback and hope to serve you again in the future.

    Responded June 21, 2019
    M Suites Hotel
    9.6
    Exceptional
    Dr from Singapore
    Family with young children
    Studio Suite
    Stayed 2 nights in May 2019

    Excellent Service and very polite and helpful staff”

    Well done. Your Staff Mr faizal and Mr Muzzafar and another new staff (a lady) . and the security guards were so excellent in their service.. They were so accommodating and very helpful. It was a very pleasant and excellent stay. The food was superb during the Iftar and Sahur. I will definitely come again. Thank you M Suites

    Reviewed June 05, 2019

    Hi, We truly love to create memorable experiences for our guests. We delighted that you had a memorable stay with us. It is with great pleasure that we accept your compliments and we hope to serve you again in the future.

    Responded June 08, 2019
    M Suites Hotel
    8.0
    Excellent
    NUR from Singapore
    Family with young children
    Studio Suite
    Stayed 1 night in May 2019

    Great Location and Sumptious Breakfast”

    Location is strategic as it is close to CIQ / JB Central. Breakfast was really good especially the Nasi Lemak. Room is spacious however, needs to be renovated / upgraded. Bathtub was rusty and the toilet wall tiles are not cleaned properly. Swimming pool is quite cool especially for the kids.

    Reviewed May 06, 2019

    Dear guest, Thank you very much for your feedback. Please know that on behalf of M Suites Hotel, we would like to profusely apologize for the shortcomings that you have encountered.Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

    Responded May 20, 2019
    M Suites Hotel
    10.0
    Exceptional
    susi from Malaysia
    Family with young children
    Studio Suite
    Stayed 1 night in June 2019

    highy recommended”

    This hotel is very good, the price is very affordable, with big room space. Price include breakfast,locations near with town and another interesting place.very recommended because very cheap but get exclusive room.

    Reviewed July 01, 2019

    Dear guest, Thank you so much for choosing our hotel for your accommodation. We truly love to create memorable experiences for our guests. We delighted that you had a memorable stay with us.

    Responded July 16, 2019
    M Suites Hotel
    10.0
    Exceptional
    ELDA from Malaysia
    Family with teens
    Studio Suite
    Stayed 1 night in July 2019

    Pleasant Stay”

    Good location, Good service, Friendly staff, Nice room, Nice food and ambient... Overall, It's a good choice to stay 👍👍

    Reviewed July 23, 2019

    Thank you so much for the warm feedback. We are delighted that you enjoyed your stay with us.

    Responded August 22, 2019
    M Suites Hotel
    8.8
    Excellent
    janordin from Malaysia
    Family with young children
    Studio Suite
    Stayed 1 night in July 2019

    Bagus”

    Bagus

    Reviewed July 23, 2019

    Terima kasih di atas maklum balas anda.

    Responded September 12, 2019
    M Suites Hotel
    8.0
    Excellent
    Kamaliah from Malaysia
    Family with young children
    Studio Suite
    Stayed 1 night in April 2019

    Improve on cleanliness”

    Should clean the bathtub thoroughly as i still can feel the dirt on tub's surface all over. Also got one switch cover already fell out of it place and exposed the wire. It is very dangerous especially for family with young kids.

    Reviewed April 15, 2019

    Thank you for the feedback. We have reviewed and brought this message to respective department head to ensure improvement and corrective action is done immediately.

    Responded May 20, 2019
    M Suites Hotel
    8.0
    Excellent
    Alexander from Malaysia
    Family with young children
    Studio Suite
    Stayed 1 night in March 2019

    Spacious room.”

    We stayed at its Studio Suite, very spacious, with bathtub. There is a mini water park in the hotel, but be careful, mosquitoes are everywhere! Breakfast is ok but RM25 for a kid is a bit too high I think.

    Reviewed March 31, 2019

    Thank you for your recent visit to M Suites Hotel Johor Bahru. We are delighted to hear that you enjoyed our spacious room and swimming pool facility.We appreciate your feedback and will improve our service from time to time. We hope to welcome you back to our hotel in the future.

    Responded April 01, 2019
    M Suites Hotel
    8.4
    Excellent
    HAMIZAH from Malaysia
    Couple
    Studio Suite
    Stayed 2 nights in March 2019

    Dust & dirt all over the toilet & room floor. ”

    My first 3 steps into the room was very unpleasant. The floor were dusty & sandy. Looks like they didn't swept & mopped the floor for quite sometime. Next, the bathroom were also not clean. Since they didn't install water hose/bidet at the toilet, the floor were very dirty & moldy. I couldn't imagine how they clean the bathroom without any running water. Looks like they didn't scrubbed the floor for decades. Understand that they dont want the toilet to be flooded with water, so they only install that tiny pipe inside the toilet bowl . You know how it works right? This no-water-hose bathroom could lead to a dirty floor, all the soap residue, dirt & sands, hairs & molds didn't scrubbed and washed properly .. ive stayed here few times already, but nothing changes. Still a disgusting bathroom we had since last couple years. Very disappointed. Pls install a water hose/bidet for each and every room. Also, breakfast need to be improved, not as good as few years back.

    Reviewed March 31, 2019

    Dear Guest, Thank you for the feedback. We have reviewed and brought this message to respective department head to ensure improvement and corrective action is done immediately.

    Responded April 01, 2019
    M Suites Hotel
    5.2
    Nadia from Malaysia
    Family with young children
    1 bedroom Suite
    Stayed 1 night in July 2019

    Sad hotel”

    I am a naive person i guess. The picture look so beautiful but reality is totally disappointed. She is old that’s all i can say. The smell ughh. The cleanliness very poor, the pool far away beyond of my expectation. This is my first and last staying here. Breakfast is so so. Not worth the price. Better eat outside. Only one thing make me happy. The front desk girl named Fatena, keep a good work ok. Thanks for helping me .

    Reviewed July 12, 2019

    Dear Nadia, Thank you very much for your feedback. Please acknowledge that on behalf of M Suites Hotel, we would like to profusely apologize for the shortcomings that you have encountered.Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It is a pleasure to announce that currently we are in the middle of upgrading our room and facilities. Please reach out to us directly if you would be willing to give us a chance to turn your experience around. We hope to welcome you back to our hotel in the future.

    Responded July 16, 2019
    M Suites Hotel
    6.8
    Good
    Derrick from Malaysia
    Business traveler
    Studio Suite
    Stayed 1 night in July 2019

    ok....still can be consider...but a bit old.”

    A bit old, the toilet timber door should change

    Reviewed July 19, 2019

    Thank you for choosing M Suites hotel for your accommodation. Thank you for taking the time to provide us with this valuable feedback. We hope to welcome you again in the future.

    Responded July 20, 2019
    M Suites Hotel
    12345

    Reviews of M Suites Hotel from real guests

    Overall rating
    7.3
    Very good
    From 5951 reviews
    Provided by verified guests of
    Agoda Reviews (5662)Booking.com Reviews (289)
    Rating via Agoda7.3
    /
    10
    Very good
    10.3% this month
    Cleanliness6.9
    Facilities6.9
    Location7.6
    Room comfort and quality7.4
    Service7.5
    Value for money7.6
    High score for Johor Bahru
    Rating
    9+ Exceptional (489)
    8-9 Excellent (569)
    7-8 Very Good (1344)
    6-7 Good (793)
    <6 Below Expectation (980)
    Time of the year
    Mar - May (991)
    Jun - Aug (1069)
    Sep - Nov (1044)
    Dec - Feb (1071)
    All guests (5662)
    All room types
    All languages

    Show reviews that mention 

    Showing 4175 verified guest comments
    12345
    8.8
    Excellent
    SITI from Malaysia
    Family with young children
    Studio Suite
    Stayed 1 night in July 2019

    Small water park with great excitement”

    Hotel is kind of old and location is out of town (3-5 km radius from town) so it a little quiet compare to town. Grab car can easily access, wide choice of breakfast. Bathroom cleanliness however need to improve. We found lots of hair under the sink (enough to cover the drain). The waterpark is the highlight of the hotel. My kids love it so much! Definitely will stay here again

    Reviewed July 23, 2019

    Dear guest, thank you so much for the feedback and we are delighted that you enjoyed your stay.

    Responded August 14, 2019
    M Suites Hotel
    8.4
    Excellent
    Izan
    Family with teens
    Studio Suite
    Stayed 1 night in July 2019

    Spacious”

    This hotel is old, yes. But good old hotel in a positive way. Love the spacious room. Wide selection of food on their buffet spread. Lots of variety and delicious too. Good value for money. I just don't understand why some guests gave bad/poor review of the hotel. It is reasonably priced. Well, you get what you paid for. This is my fifth time staying in this hotel. It's always my family & my 1st choice of accommodation whenever we're in town

    Reviewed July 15, 2019

    Dear Izan, Thank you for choosing M Suites Hotel for your accommodation. Your satisfaction is the best reward for our staff who works day after day to offer impeccable service. We’re all looking forward to welcoming you back again soon. Sincerely, The Management

    Responded July 16, 2019
    M Suites Hotel
    8.4
    Excellent
    Izan
    Family with teens
    Studio Suite
    Stayed 1 night in July 2019

    Spacious”

    This hotel is old, yes. But good old hotel in a positive way. Love the spacious room. Wide selection of food on their buffet spread. Lots of variety and delicious too. Good value for money. I just don't understand why some guests gave bad/poor review of the hotel. It is reasonably priced. Well, you get what you paid for. This is my fifth time staying in this hotel. It's always my family & my 1st choice of accommodation whenever we're in town.

    Reviewed July 15, 2019

    Thank you for choosing M Suites Hotel for your accommodation. Your satisfaction is the best reward for our staff who works day after day to offer impeccable service. We’re all looking forward to welcoming you back again soon. Sincerely, The Management

    Responded July 16, 2019
    M Suites Hotel
    8.4
    Excellent
    Mohd from Malaysia
    Business traveler
    Studio Suite
    Stayed 1 night in July 2019

    awesome”

    ok

    Reviewed July 25, 2019

    Thank you for the warm feedback. From, Management

    Responded September 12, 2019
    M Suites Hotel
    8.0
    Excellent
    Mohd from Malaysia
    Business traveler
    Studio Suite
    Stayed 1 night in July 2019

    fine”

    it is ok

    Reviewed July 25, 2019

    Thank you for choosing our hotel for your stay. We would like to welcome and serve you again in the future.

    Responded September 12, 2019
    M Suites Hotel
    8.0
    Excellent
    Mohd from Malaysia
    Business traveler
    Studio Suite
    Stayed 1 night in July 2019

    ok”

    satisfied

    Reviewed July 25, 2019

    We are delighted that you enjoyed your stay. From, Management

    Responded September 12, 2019
    M Suites Hotel
    7.2
    Very good
    Mohd from Malaysia
    Business traveler
    Studio Suite
    Stayed 1 night in July 2019

    boleh la”

    need to renovates

    Reviewed July 25, 2019

    Thank you for the feedback.

    Responded September 12, 2019
    M Suites Hotel
    6.8
    Good
    Mohd from Malaysia
    Business traveler
    Studio Suite
    Stayed 1 night in July 2019

    ok”

    the hotel needs renovation from now on

    Reviewed July 25, 2019

    Thank you for the feedback. Currently,we are doing rehabilitation works for the comfort of our guesus. We hope to welcome you back in the future.

    Responded September 12, 2019
    M Suites Hotel
    6.4
    Good
    Aslinah from Singapore
    Couple
    Studio Suite
    Stayed 1 night in July 2019

    Good”

    I was upgraded to room 317. It's clean and spacious but don't like the mattress on the bed. High time to get it changed. Gave us backache. Not a good night rest. Like the flat screen tv though. Perhaps, can have more movie channels. Breakfast spread reasonable for the amount paid. Keep up. There's a mini rope challenge with a flying fox. Unfortunately, I was unable to try the flying fox as I was rushing to check out the very next day. Hope management will continue to maintain the pool, slides, all the rope courses properly and most importantly the rooms.

    Reviewed July 16, 2019

    Dear Aslinah, Thank you for your recent visit to M Suites Hotel Johor Bahru. We are delighted to hear that you enjoyed your stay.We appreciate your feedback and hope to welcome you back to our hotel in the future.

    Responded July 20, 2019
    M Suites Hotel
    8.8
    Excellent
    Noorashikin from Singapore
    Family with teens
    Studio Suite
    Stayed 2 nights in June 2019

    Nice stay near Danga bay”

    Checked in at midnight and only 1 staff at reception. Stayed 2 nights at the suite. Quite spacious and tidy. No bathroom slipper and kettle. Overall pleasant stay near danga bay area and family oriented hotel.

    Reviewed June 14, 2019

    Dear guest, We are delighted that you enjoyed your stay. We will pay attention to the matters you have highlighted to ensure our guest satisfaction. We appreciate your feedback and hope to serve you again in the future.

    Responded June 21, 2019
    M Suites Hotel
    9.6
    Exceptional
    Dr from Singapore
    Family with young children
    Studio Suite
    Stayed 2 nights in May 2019

    Excellent Service and very polite and helpful staff”

    Well done. Your Staff Mr faizal and Mr Muzzafar and another new staff (a lady) . and the security guards were so excellent in their service.. They were so accommodating and very helpful. It was a very pleasant and excellent stay. The food was superb during the Iftar and Sahur. I will definitely come again. Thank you M Suites

    Reviewed June 05, 2019

    Hi, We truly love to create memorable experiences for our guests. We delighted that you had a memorable stay with us. It is with great pleasure that we accept your compliments and we hope to serve you again in the future.

    Responded June 08, 2019
    M Suites Hotel
    8.0
    Excellent
    NUR from Singapore
    Family with young children
    Studio Suite
    Stayed 1 night in May 2019

    Great Location and Sumptious Breakfast”

    Location is strategic as it is close to CIQ / JB Central. Breakfast was really good especially the Nasi Lemak. Room is spacious however, needs to be renovated / upgraded. Bathtub was rusty and the toilet wall tiles are not cleaned properly. Swimming pool is quite cool especially for the kids.

    Reviewed May 06, 2019

    Dear guest, Thank you very much for your feedback. Please know that on behalf of M Suites Hotel, we would like to profusely apologize for the shortcomings that you have encountered.Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

    Responded May 20, 2019
    M Suites Hotel
    10.0
    Exceptional
    susi from Malaysia
    Family with young children
    Studio Suite
    Stayed 1 night in June 2019

    highy recommended”

    This hotel is very good, the price is very affordable, with big room space. Price include breakfast,locations near with town and another interesting place.very recommended because very cheap but get exclusive room.

    Reviewed July 01, 2019

    Dear guest, Thank you so much for choosing our hotel for your accommodation. We truly love to create memorable experiences for our guests. We delighted that you had a memorable stay with us.

    Responded July 16, 2019
    M Suites Hotel
    10.0
    Exceptional
    ELDA from Malaysia
    Family with teens
    Studio Suite
    Stayed 1 night in July 2019

    Pleasant Stay”

    Good location, Good service, Friendly staff, Nice room, Nice food and ambient... Overall, It's a good choice to stay 👍👍

    Reviewed July 23, 2019

    Thank you so much for the warm feedback. We are delighted that you enjoyed your stay with us.

    Responded August 22, 2019
    M Suites Hotel
    8.8
    Excellent
    janordin from Malaysia
    Family with young children
    Studio Suite
    Stayed 1 night in July 2019

    Bagus”

    Bagus

    Reviewed July 23, 2019

    Terima kasih di atas maklum balas anda.

    Responded September 12, 2019
    M Suites Hotel
    8.0
    Excellent
    Kamaliah from Malaysia
    Family with young children
    Studio Suite
    Stayed 1 night in April 2019

    Improve on cleanliness”

    Should clean the bathtub thoroughly as i still can feel the dirt on tub's surface all over. Also got one switch cover already fell out of it place and exposed the wire. It is very dangerous especially for family with young kids.

    Reviewed April 15, 2019

    Thank you for the feedback. We have reviewed and brought this message to respective department head to ensure improvement and corrective action is done immediately.

    Responded May 20, 2019
    M Suites Hotel
    8.0
    Excellent
    Alexander from Malaysia
    Family with young children
    Studio Suite
    Stayed 1 night in March 2019

    Spacious room.”

    We stayed at its Studio Suite, very spacious, with bathtub. There is a mini water park in the hotel, but be careful, mosquitoes are everywhere! Breakfast is ok but RM25 for a kid is a bit too high I think.

    Reviewed March 31, 2019

    Thank you for your recent visit to M Suites Hotel Johor Bahru. We are delighted to hear that you enjoyed our spacious room and swimming pool facility.We appreciate your feedback and will improve our service from time to time. We hope to welcome you back to our hotel in the future.

    Responded April 01, 2019
    M Suites Hotel
    8.4
    Excellent
    HAMIZAH from Malaysia
    Couple
    Studio Suite
    Stayed 2 nights in March 2019

    Dust & dirt all over the toilet & room floor. ”

    My first 3 steps into the room was very unpleasant. The floor were dusty & sandy. Looks like they didn't swept & mopped the floor for quite sometime. Next, the bathroom were also not clean. Since they didn't install water hose/bidet at the toilet, the floor were very dirty & moldy. I couldn't imagine how they clean the bathroom without any running water. Looks like they didn't scrubbed the floor for decades. Understand that they dont want the toilet to be flooded with water, so they only install that tiny pipe inside the toilet bowl . You know how it works right? This no-water-hose bathroom could lead to a dirty floor, all the soap residue, dirt & sands, hairs & molds didn't scrubbed and washed properly .. ive stayed here few times already, but nothing changes. Still a disgusting bathroom we had since last couple years. Very disappointed. Pls install a water hose/bidet for each and every room. Also, breakfast need to be improved, not as good as few years back.

    Reviewed March 31, 2019

    Dear Guest, Thank you for the feedback. We have reviewed and brought this message to respective department head to ensure improvement and corrective action is done immediately.

    Responded April 01, 2019
    M Suites Hotel
    5.2
    Nadia from Malaysia
    Family with young children
    1 bedroom Suite
    Stayed 1 night in July 2019

    Sad hotel”

    I am a naive person i guess. The picture look so beautiful but reality is totally disappointed. She is old that’s all i can say. The smell ughh. The cleanliness very poor, the pool far away beyond of my expectation. This is my first and last staying here. Breakfast is so so. Not worth the price. Better eat outside. Only one thing make me happy. The front desk girl named Fatena, keep a good work ok. Thanks for helping me .

    Reviewed July 12, 2019

    Dear Nadia, Thank you very much for your feedback. Please acknowledge that on behalf of M Suites Hotel, we would like to profusely apologize for the shortcomings that you have encountered.Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It is a pleasure to announce that currently we are in the middle of upgrading our room and facilities. Please reach out to us directly if you would be willing to give us a chance to turn your experience around. We hope to welcome you back to our hotel in the future.

    Responded July 16, 2019
    M Suites Hotel
    6.8
    Good
    Derrick from Malaysia
    Business traveler
    Studio Suite
    Stayed 1 night in July 2019

    ok....still can be consider...but a bit old.”

    A bit old, the toilet timber door should change

    Reviewed July 19, 2019

    Thank you for choosing M Suites hotel for your accommodation. Thank you for taking the time to provide us with this valuable feedback. We hope to welcome you again in the future.

    Responded July 20, 2019
    M Suites Hotel
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