M Summit 191 Executive Hotel Suites
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8.5
Excellent
3.6% this month
/10
(701 reviews)See what guests said
See map
9.1
Exceptional
Location rating score
Exceptional location - 50 meters from city center
Popular neighborhood
  • Popular Bookshop130 m
  • Penang Tourist Guide Association130 m
  • Komtar Bus Terminal140 m
  • Komtar Complex150 m
  • Penang Times Square160 m
  • The Swagger Salon170 m
  • Hin Bus Depot180 m
  • Penang Road220 m
  • Forestry Department220 m
  • 1st Avenue Mall240 m
  • Free Wi-Fi

    M Summit 191 Executive Hotel Suites

    Jalan Magazine, Georgetown, Penang, Malaysia, 10300 - See map
    "Hotel near Komtar and others mall, easy to go every where in Penang due to hotel near bus station and we can find out what we need (food etc) just..."
    insosiana - December 28, 2018
    Exceptional reputation
    Recommended by 93% of guests
    Excellent cleanliness
    8.6 rating for cleanliness
    • 180 meters to public transportation

    • Airport transfer

    • Located in heart of Penang

    • Free Wi-Fi in all rooms!

    • Sauna

    This property is in high demand!

    Booked 60 times | 9 travelers are looking at this property right now

    Property ranking|Compared to 3,927 Penang properties
    See all rankings
    Location score
    9.1/10
    Value for money score
    8.7/10
    Cleanliness score
    8.6/10
    Couples review score
    8.4/10
    Better than
    98
    %
    of Penang properties
    Better than
    97
    %
    of Penang properties
    Better than
    96
    %
    of Penang properties
    Better than
    96
    %
    of Penang properties
    Value for money8.7
    Distance to city center0.4 KM
    Location rating9.1
    Nearest airportPenang International Airport (PEN)
    Distance to airport15.2 km

    Rooms available at M Summit 191 Executive Hotel Suites

    The Razzle Business Suite
    The Razzle Business Suite
    ...
    • Room size: 60 m²/646 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    The Baroque Suite
    The Baroque Suite
    ...
    • Room size: 52 m²/560 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    The Deluxe Suite
    The Deluxe Suite
    ...
    • Room size: 46 m²/495 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    The Serene Suite
    The Serene Suite
    ...
    • Room size: 53 m²/570 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    The Splendor Suite
    The Splendor Suite
    ...
    • Room size: 46 m²/495 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    The Classic Business Suite
    The Classic Business Suite
    ...
    • Room size: 52 m²/560 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    The Razzle Business Suite
    The Razzle Business Suite
    ...
    • Room size: 60 m²/646 ft²
    • Shower
    • 1 king bed or 1 sofa bed
    Enter dates to see prices
    Suite Standard
    Suite Standard
    ...
      Enter dates to see prices
      Suite Deluxe
      Suite Deluxe
      ...
        Enter dates to see prices
        Suite Business
        Suite Business
        ...
          Enter dates to see prices

          What people love about M Summit 191 Executive Hotel Suites

          • 9.6
            Exceptional
            Location

            "Good location, simple but functional amenities, very accesible place, staff were accommodating and attentive."

            Mary

            |

            January 7, 2019

          • 6.0
            Review score
            Cleanliness

            "Quite clean."

            OOI

            |

            December 24, 2018

          • 10.0
            Exceptional

            "This suite is suitable for business trip and also family trip."

            PEI

            |

            December 26, 2018

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          More about M Summit 191 Executive Hotel Suites

          More about M Summit 191 Executive Hotel Suites

          9.6
          Exceptional

          "Location is very strategic."

          Wan A.

          |

          December 31, 2018

          An overview

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          What they offer

          8.8
          Excellent
          Staff 

          "THE MANAGER WAS SO FRIENDLY TO SHOWING US THE GLASS DOME HAL..."

          Liu

          |

          September 2, 2018

          Read more reviews
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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Reviews of M Summit 191 Executive Hotel Suites from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (701)Booking.com Reviews (255)
          8.5
          /
          10
          Excellent
          3.6% this month
          Cleanliness8.6
          Facilities7.7
          Location9.1
          Service8.2
          Value for money8.7
          Rating
          9+ Exceptional (112)
          8-9 Excellent (42)
          7-8 Very Good (63)
          6-7 Good (20)
          <6 Below Expectation (35)
          Time of the year
          Mar - May (73)
          Jun - Aug (80)
          Sep - Nov (19)
          Dec - Feb (100)
          All guests (701)
          All room types
          All languages

          Show reviews that mention 

          Showing 272 verified guest comments
          12345
          8.4
          Excellent
          Poh from Malaysia
          Couple
          The Splendor Suite
          Stayed 1 night in July 2019

          Spacious suite with great location”

          Location in the heart of heritage Georgetown. Convenient with foodie around. 1st Avenue mall & Komtar just right at opposite. The suite is very spacious and nicely deco. Homey feel and good for relax. Car park lift system very advance, adopted Japan technology. Breakfast less variety but tasty and fresh. Good stay overall.

          Reviewed July 22, 2019

          Dear Valued Guest, Warmest Greetings from M Summit 191 Executive Hotel Suites! Thank you for choosing us for your stay in Penang and taking the time to provide important feedback about your stay experience in our suites. We're glad that you had a nice holiday in Penang. Last but not least, we hope you may choose us for staying in Penang next time. Have a wonderful day! :) Kind Regards, The Management

          Responded August 02, 2019
          M Summit 191 Executive Hotel Suites
          4.0
          Mr from Malaysia
          Couple
          The Deluxe Suite
          Stayed 3 nights in July 2019

          The most unfriendly hotel”

          While arriving at the Car park, there was no one to greet or direct us until 5 minutes later . It was supposed to be a fully automated car park but had to be operated manually . And it was so inconvenient as only one vehicle can be parked at a time while the rest had to watch helplessly. While loading our luggage onto the trolley,the porter disappear and i have to help myself to my room with the trolley upon check in. Complaint to the front office was even more disappointing as they young and inexperience staff just looked on helplessly. They ground floor lobby was hot and humid and the 2 lifts took a long time to arrive. My biggest fear finally came through while checking out as i had to wait for more than HALF AN HOUR to get my car as the car park system malfunction. There was no hotel staff to assist us except the poor technician struggling to get my car down. What a nightmare staying here, i will NEVER EVER RECOMMEND ANYONE to stay here. Truly disappointed GUEST

          Reviewed July 24, 2019

          Dear Valued Guest, Warmest Greetings from M Summit 191 Executive Hotel Suites! Thank you for choosing us for your stay in Penang and taking the time to provide important feedback about your stay experience in our suites. Please accept our apology due to the issues you had encountered during your stay and caused some inconvenience. Your sincerest comment has been communicated with housekeeping department for corrective measurement. We're glad that you had a nice holiday in Penang. Last but not least, we hope you may choose us for staying in Penang next time. Have a wonderful day! :) Kind Regards, The Management

          Responded August 02, 2019
          M Summit 191 Executive Hotel Suites
          8.8
          Excellent
          Patrick from Singapore
          Solo traveler
          The Baroque Suite
          Stayed 3 nights in July 2019

          BIG BIG room with kitchen, living room and excellent toilet....”

          It is in the central of Georgetown, close to the KOMTAR. Its location is excellent. The suite is VERY BIG and it is extremely comfortable to live in it. There are 2 TV, one in the living room and one in the bedroom. The bed was very comfortable too. I will try the rest of the suites (different designs) the next time. However, there was no bathtub. +_+ It would be better with a bathtub in the room. Another thing that they can improve is the quality of breakfast in the hotel, maybe Penang street food is so good that the hotel breakfast pales in comparison. ^__^

          Reviewed July 13, 2019

          Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us and the community.

          Responded July 16, 2019
          M Summit 191 Executive Hotel Suites
          9.2
          Exceptional
          Glad-Den
          Couple
          The Splendor Suite
          Stayed 2 nights in July 2019

          Current favorite stay”

          Very homely spacious room for two people. The dining area comes with a microwave, could easily heat up something for supper. Staff was very quick to respond to room service requests as well. Definitely will come back.

          Reviewed July 22, 2019

          Dear Valued Guest, Warmest Greetings from M Summit 191 Executive Hotel Suites! Thank you for choosing us for your stay in Penang and taking the time to provide important feedback about your stay experience in our suites. We're glad that you had a nice holiday in Penang. Last but not least, we hope you may choose us for staying in Penang next time. Have a wonderful day! :) Kind Regards, The Management

          Responded August 02, 2019
          M Summit 191 Executive Hotel Suites
          6.8
          Good
          KHOR from Malaysia
          Group
          The Splendor Suite
          Stayed 2 nights in July 2019

          Ok lo”

          We have been allocated to stay room 0701, the water heater is not functioning and we complain at the reception counter. We notice that the staff already know the room 0701 water heater is not functioning but still allocate the room to us. Luckily, they change the new room for us. Everything is ok but the shower material, especially near to the open and close, is hot, please take care, try not to lean, otherwise, a new "sticker" will appear on your waist.

          Reviewed July 23, 2019

          Dear Valued Guest, Warmest Greetings from M Summit 191 Executive Hotel Suites! Thank you for choosing us for your stay in Penang and taking the time to provide important feedback about your stay experience in our suites. Please accept our apology due to the issues you had encountered during your stay and caused some inconvenience. Your sincerest comment has been communicated with housekeeping department for corrective measurement. We're glad that you had a nice holiday in Penang. Last but not least, we hope you may choose us for staying in Penang next time. Have a wonderful day! :) Kind Regards, The Management

          Responded August 02, 2019
          M Summit 191 Executive Hotel Suites
          9.6
          Exceptional
          Sok from Singapore
          Family with teens
          The Baroque Suite
          Stayed 3 nights in June 2019

          Exceptional”

          We love our room. It is clean, spacious and air-con is cold. Sofa bed is very comfortable and can fit two adults. Good location with 3 shopping malls within walking distance. Foods at the rooftop bar is surprisingly very delicious especially the calamari rings. Would be nice if the hotel provide hair dryer, iron and some plate or bowl in the room. Staffs are friendly. Will definitly come back to this hotel in the future.

          Reviewed June 24, 2019

          Dear Valued Guest, Warmest Greetings from M Summit 191 Executive Hotel Suites! Thank you for choosing us for your stay in Penang and taking the time to provide important feedback about your stay experience in our suites. We're glad that you liked our hotel suite and have a nice stay in our room. We're glad that you've experienced our HH Rooftop Bar which is a nice place to chill with friends or family. We do provide hair dryer for every room, you may request the item at our in-room phone to inform our phone operator. We're looking forward for your next visit. Last but not least, we hope you may choose us for staying in Penang next time. Have a wonderful day! :) Kind Regards, The Management

          Responded July 03, 2019
          M Summit 191 Executive Hotel Suites
          10.0
          Exceptional
          Saw from Singapore
          Group
          The Splendor Suite
          Stayed 2 nights in June 2019

          Exceptional”

          The room are spacious, clean. Great location to move around Georgetown... our rooms was not ready when check in but they tried their best to get the rooms available as soon as possible ... kudos to the front office staffs (especially one particular staff called Yap) we enjoyed our stay and will be back for another stay soon

          Reviewed June 21, 2019

          Dear Valued Guest, Warmest Greetings from M Summit 191 Executive Hotel Suites! Thank you for choosing us for your stay in Penang and taking the time to provide important feedback about your stay experience in our suites. Last but not least, we hope you may choose us for staying in Penang next time. Have a wonderful day! :) Kind Regards, The Management

          Responded July 02, 2019
          M Summit 191 Executive Hotel Suites
          8.0
          Excellent
          Sophia from Singapore
          Couple
          The Deluxe Suite
          Stayed 2 nights in January 2019

          nice hotel”

          Its a very nice and new apt. we enjoyed the stay here 3D2N. walking distance away to some famous foods and wall arts. outside there is a massage centre and at night we had drinks at the roof to bar. super awesome.

          Reviewed June 17, 2019

          Dear Valued Guest, Warmest Greetings from M Summit 191 Executive Hotel Suites! Thank you for choosing us for your stay in Penang and taking the time to provide important feedback about your stay experience in our suites. We're glad that you had a nice stay with us. It's indeed that Georgetown is a great city and a food paradise. You can almost find food at every corner. Thank you for your praises to our rooftop bar where our guests may enjoy their holiday and ease their stress from work or from the whole day of the walk. Last but not least, we hope you may choose us for staying in Penang next time. Have a wonderful day! :) Kind Regards, The Management

          Responded June 18, 2019
          M Summit 191 Executive Hotel Suites
          9.2
          Exceptional
          Jasmine from Malaysia
          Couple
          The Splendor Suite
          Stayed 1 night in May 2019

          Good stay and worth of money”

          During our stay, overall i would said thumb up. Facilities were great, the room was clean and spacious. However, upon checking out one of d the staff frm the receptionist was not so accommodating and it seem like she is a senior. Not friendly and constant sulky face

          Reviewed May 28, 2019

          Dear Valued Guest, Warmest Greeting from M Summit 191 Executive Hotel Suites! Thank you for choosing us for your stay in Penang and taking time to provide important feedback about your stay experience in our suites. Your feedback is extremely valuable for us. We're glad that you have a nice stay in our hotel. Your feedback is extremely valuable to us as we insist to improve our self everyday. Please accept our apology due to the issue you had encountered during your check-out time. Your feedback has been communicated with our front office department for corrective measurement. :) Last but not least, we hope you may choose us for staying in Penang next time. Have a wonderful day! :) Kind Regards, The Management

          Responded May 31, 2019
          M Summit 191 Executive Hotel Suites
          9.2
          Exceptional
          Siok
          Group
          The Deluxe Suite
          Stayed 1 night in July 2019

          Exceptional”

          Rooms are nice , clean. It's a newer place and showed as having started in jan 2019. iI Liked that the ones we got have 2 bathrooms. For my experience, night staff Hazwan who serviced us is friendly and helpful. Morning staff seem less but likely coz of big groups coming so they seemed more stressed, but were still helpful. hence the 4 stars. and coz i asked for extension and they weren't so willing, but when i asked how much we'll be charged for the extra hour then was told we can have another half hour so i was plesaed she's willing to work with us. as for facilities , it's because there isn't an office for use of PC . So you need to have your own laptop if you need to work or just use your phone. Wifi not available in lobby is different user/password so a bit troublesome. I felt this should not be the case as wifi isn't that expensive. the sofa is a sofa bed and it's firm. Location is very good. Across from Jen and Wembley. 3 shopping centers across from it .

          Reviewed July 05, 2019

          Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us and the community.

          Responded July 16, 2019
          M Summit 191 Executive Hotel Suites
          5.2
          Xiu from Singapore
          Couple
          The Splendor Suite
          Stayed 3 nights in June 2019

          Worst housekeeping ever. ”

          Greeted by a cockroach on the dining table when I entered my room. Next I saw a pile of hair and dust on the shower area floor, I have to clean it up myself. Obviously the housekeeping is not doing his job well. Requested for toothbrush but the front desk staff told me that the hotel ran out of stock for toothbrush. Toilet paper was thinner than my tissue. Curtains in bedroom was not blackout at all, in the morning bright sunlight could enter the room and light it up very brightly. Bad service. Bad design.

          Reviewed July 04, 2019

          Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further.

          Responded July 16, 2019
          M Summit 191 Executive Hotel Suites
          9.6
          Exceptional
          Cherie from Singapore
          Couple
          The Splendor Suite
          Stayed 2 nights in June 2019

          Would love to stay here again!”

          Location was 100%. Most of the places and eateries we want to go were within walking distance and it was really convenient. Room was spacious and clean. Extra water bottles were given to us upon request. Toiletries were available as well. 1st ave mall was about 2 minutes from hotel. The con would be it’s gets really hot in the room if aircon are switch off. But it gets cool after a while. Didn’t drive but the automated carpark was very interesting. Would definitely love to stay here again.

          Reviewed July 02, 2019

          Dear Valued Guest, Warmest Greetings from M Summit 191 Executive Hotel Suites! Thank you for choosing us for your stay in Penang and taking the time to provide important feedback about your stay experience in our suites. We're glad that you liked our hotel suite and our hotel location. We're also glad that our suites room is up to your expectation. Last but not least, we hope you may choose us for staying in Penang next time. Have a wonderful day! :) Kind Regards, The Management

          Responded July 03, 2019
          M Summit 191 Executive Hotel Suites
          6.4
          Good
          Steven from Malaysia
          Business traveler
          The Serene Suite
          Stayed 1 night in June 2019

          Noisy Room is killing as I am sensitive to noise during sleep. ”

          In house restaurant not available and Not much choice of food surrounding the hotel. Most killing is the room is attached next to lift chamber which can hear the mechanical noise. The lift chamber is not passenger lift. It is automatic lifting or elevator for vehicle which is extremely loud. If you are going to stay in this suites, remember to inform receptionist that must not give you a room next to vehicle lift chamber.

          Reviewed June 27, 2019

          Dear Valued Guest, Warmest Greetings from M Summit 191 Executive Hotel Suites! Thank you for choosing us for your stay in Penang and taking the time to provide important feedback about your stay experience in our suites. Please accept our apology due to the issues you had encountered during your stay and caused some inconvenience. Your sincerest comment has been communicated with technical department for corrective measurement. Last but not least, we hope you may choose us for staying in Penang next time. Have a wonderful day! :) Kind Regards, The Management

          Responded July 03, 2019
          M Summit 191 Executive Hotel Suites
          9.2
          Exceptional
          Rizli from Sri Lanka
          Business traveler
          The Baroque Suite
          Stayed 2 nights in July 2019

          Very convenient hotel for business ”

          Very clean n nice place with the surroundings of resturants n mall. Its a very quiet n nice location.

          Reviewed July 14, 2019

          Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us and the community.

          Responded July 16, 2019
          M Summit 191 Executive Hotel Suites
          8.0
          Excellent
          Amanda from Indonesia
          Group
          The Deluxe Suite
          Stayed 3 nights in April 2019

          Great Location and spacious room!”

          the location of the property is quite central, near the mall (in case you need last minute's necessities) and close to many shops with recommended foods! I stayed with my friend and the room is very spacious. overall, we like our stay here :)

          Reviewed April 23, 2019

          Warmest Greeting from M Summit 191 Executive Hotel Suites! Thank you for choosing us for your stay in Penang and taking time to provide important feedback about your stay experience in our suites. We have read your feedback and thanks for your praise about our hotel suites. We're very appreciate to your comment. We are grateful that you like our room. We appreciate that you and your friend had fun during the stay with us. Our management is looking forward for your next stay with us. Last but not least, we hope you may choose us for staying in Penang next time. Have a wonderful day! :) Kind Regards, The Management

          Responded April 24, 2019
          M Summit 191 Executive Hotel Suites
          8.0
          Excellent
          Chai from Malaysia
          Couple
          The Deluxe Suite
          Stayed 2 nights in December 2018

          Is one of my favorite hotel on the island. ”

          Very strategic location. Our night view from the hotel room was the famous building, which is komtar. The room was spacious except the air-condition was blowing hot air and the unit smell funny. Mosquito is in the living room area. Later than we requested to change another room. But overall the hotel was okay. Definitely will go back to this hotel.

          Reviewed April 17, 2019

          Warmest Greeting from M Summit 191 Executive Hotel Suites! Thank you for choosing us for your stay in Penang and taking time to provide important feedback about your stay experience in our suites. We have read your feedback and thanks for your praise about our hotel suites. We're very appreciate to your comment. Our management would like to apologize to you due to the issues you had encountered with. We will definitely look into it and take action on it. Last but not least, we hope you may choose us for staying in Penang next time. Have a wonderful day! :) Kind Regards, The Management

          Responded April 20, 2019
          M Summit 191 Executive Hotel Suites
          10.0
          Exceptional
          Huishan from Singapore
          Couple
          The Deluxe Suite
          Stayed 2 nights in February 2019

          Very very good ”

          This hotel is pretty new, and hence the facilities are very new as well. Room is exactly as shown in pictures, and the sofa bed in the living room was absolutely the best. It was good that the TV had fox movies, so we had some time to rest on the sofa bed and watch movies at the same time. The hotel staff were very nice, check in was fuss free, and if you would like to extend your check out time, the staff were very chill about it as well. Usual check out timing should be 12pm, but guests are allowed to extend till 1pm at no additional charge. The location is very near to the happening areas in georgetown, with 3 large malls and a supermarket nearby, the accommodation is in a very convenient location. My friend and I really enjoyed our stay there! One thing if I had to nitpick would be that the level lobby is quite warm and ventilation seems weak, but since we only walk there when we go in and out of our accoms, its all good :)

          Reviewed February 23, 2019

          Dear Valued Guest, Warmest Greeting from M Summit 191 Executive Hotel Suites! Thank you for choosing us for your stay in Penang and taking time to provide important feedback about your stay experience in our suites. We have read your feedback and thanks for your praise about our hotel suites. We're very appreciate to your comment. Regarding on our looby ventilation issue, we will definitely look into it and direct pass to our management to follow up and take action. Last but not least, we hope you may choose us for staying in Penang next time. Have a wonderful day!

          Responded February 28, 2019
          M Summit 191 Executive Hotel Suites
          10.0
          Exceptional
          King from Hong Kong
          Business traveler
          The Splendor Suite
          Stayed 2 nights in April 2019

          Nice Room”

          Room is very nice Clean but not so quiet, can hear the guy singing next door lol. staffs are sweet with good recommendations. packing is awesome if you drive. Good for family travel.

          Reviewed July 08, 2019

          Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us and the community.

          Responded July 16, 2019
          M Summit 191 Executive Hotel Suites
          9.2
          Exceptional
          Mohammad from Malaysia
          Group
          The Baroque Suite
          Stayed 1 night in June 2019

          very good”

          big unit with a nice interior. Will definitely come again

          Reviewed July 04, 2019

          Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Thanks for sharing your review with us and the community.

          Responded July 16, 2019
          M Summit 191 Executive Hotel Suites
          10.0
          Exceptional
          yii from Malaysia
          Couple
          The Splendor Suite
          Stayed 2 nights in June 2019

          Comfortable room”

          The room is spacious. The auto car parking is fun although a bit of hassle due to the awaiting time during technical error to get the technician to operate manually in the control room

          Reviewed July 04, 2019

          Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further.

          Responded July 16, 2019
          M Summit 191 Executive Hotel Suites
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          M Summit 191 Executive Hotel Suites
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          • Exceptional location
          • Khoo Kongsi
          • Komtar Bus Terminal is within 0.14 km