Location rating score
"Very nice hotel but the corridors that leads to their hotel guest rooms are carpeted that I experience sensitivity and allergy on my nasal passage"
EG - March 9, 2020
The staff was the most friendly and helpful of any place I ever stayed.
joel | November 9, 2019
Free Wi-Fi in all rooms!
|Value for money||9.1|
|Nearest airport||Mactan-Cebu International Airport (CEB)|
|Distance to airport||4.2 km|
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Maayo Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1500 PHP. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Maayo Hotel has a car park available for guests. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Cebu with private transportation, the hotel can arrange car rental for you.
Maayo Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.
Lorie | September 6, 2019
Lorie | September 12, 2019
NIR | March 11, 2020
If what you're looking for is a conveniently located property in Cebu, look no further than Maayo Hotel. The property lies from the city center and provides accessibility to important town facilities. With its convenient location, the property offers easy access to the city's must-see destinations.
Offering guests superior services and a broad range of amenities, Maayo Hotel is committed to ensuring that your stay is as comfortable as possible. Guests can enjoy on-site features like free Wi-Fi in all rooms, 24-hour room service, 24-hour security, daily housekeeping, wheelchair accessible.
Step into one of 229 inviting rooms and escape the stresses of the day, A selection of amenities can be found in most rooms, inlcuding flat screen television, carpeting, complimentary instant coffee, complimentary tea, linens. The property's fitness center, massage, garden are ideal places to relax and unwind after a busy day. Maayo Hotel is a smart choice for travelers to Cebu, offering a relaxed and hassle-free stay every time.
Nina | March 10, 2020
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Perfect! Really! :)”
I usually don't give reviews but this hotel is an exception! I've stayed in 4 different hotels in Cebu city and Mandaue during our 10days trip, and this by far is the best! It exceeds all my expectations, from the receiving guards at the lobby, the security (they have a K9 dog at the lobby), the receptionists, the cleanliness and lighting of the room, the free minibar, soft comfortable bed and pillows, the infinity pool overlooking the city, the wide array of food they serve at breakfast, everything was great! It was a 15 minute drive from the airport, light to no traffic in the area, plus they also have a hospital adjacent to the hotel so God forbid, if anything happens, medical service will be readily available. I definitely will be choosing this hotel from now on and will recommend it to all who will be travelling to Cebu. :) Thank you Maayo Hotel.
My husband and I decided to have a 3-day vacation in Cebu before summer ends. Our vacation was supposedly bound to Boracay but due to island's closure and rehabilitation, we opt to spend it in Cebu instead. There we found Maayo Hotel, few kilometers away of Mactan. Heard of good reviews about the food they served, so I chose this Hotel as my second home for 3 days. Thankfully, Maayo hotel as its name suggests is true in meeting our expectations. The room is cozy, clean and comfy. A good selection for breakfast and daily replenish of complimentary snacks. Above all, the staff is very courteous friendly and always helpful.
5 star service”
The staffs were friendly, courteous and willing to help. The place is exceptionally clean. We were also impressed with the care they showed to us. I want to commend also their partner tour agent. We were stranded in Bohol due to bad weather condition and all ferry trip were cancelled. The tour agent reassured us and booked a special flight for us from Bohol to Cebu to catch our next flight. Maayo hotel staffs also check on us. They really surprised us with their service. I am so glad that I booked our stay in Maayo Hotel because they make our stay in Cebu amazing! Truly highly recommended hotel👍 Thank you very much Maayo Hotel. Surely, we will be back.
a very pleasant surprise”
I stayed in Maayo Hotal upon the recommendation of a friend who is a frequent guest, and I was not disappointed. I had just come from attending a national convention held at a large hotel, but moved to Maayo immediately after. It was such a relief to be in a smaller hotel, but with excellent facilities and service from the staff; I was particularly pleased that there was no extra charge for the items in the minibar, which were replaced daily! I'm a frequent traveler both locally and abroad, and that for me was a first! During my time at Maayo I was on RnR mode with friends, and the location was perfect for visiting both the Cebu and Mactan. In addition, we particularly enjoyed the rooftop pool with its views, and taking dinner el fresco at the Ani restaurant with live acoustic music. In summary, I have no complaints during my stay at Maayo, only praises and great memories. Will certainly recommend this hotel to a friend.
Dear Aaron, Maayong Adlaw! We appreciate you and your friend's patronage very much, thank you for staying with us and please extend our gratitude to your friend as well. We hope you continue to choose Maayo Hotel for your every visit to Cebu. Our Hotel is indeed a real place of elegance, comfort and awaits its guests in a welcoming atmosphere for a memorable authentic Cebuano experience. We're thrilled that every aspect of the hotel suited you, the personal service is our way in showing every guest that we are lucky and happy to have you with us. It's also a delight that we were able to WoW you with our free minibar and with the amazing view of the roof deck pool. Once again, thank you for recommending Maayo Hotel here in your review. We hope you would frequently visit us soon! Your home in Cebu, Maayo Hotel
Filipino Hospitality at its best”
We are absolutely amazed - this hotel was the best place we could have wished for to spend new year's eve with our family. The hospitality, the service, the interior, the staff, the food is OUTSTANDING and extraordinarily good! We enjoyed every minute and felt spoilt to be their guests. The friendliness comes natural and is sooo special, from the waitress and the front desk staff to the spa and house keeping staff, they all seemed happy and glad to be part of the Maayo family. So were we! If you come to Cebu, a city that is crowded and stressful, make sure to stay here. You will love this hotel with affordable prices, especially for what you get and how you are treated! Highly recommended! Thank you, Maayo family, for those precious moments!
Dear Julia, Maayong Adlaw! Wow! We are so overwhelmed to have read such wonderful comments. Thank you so much for taking the time to provide us a great review. Our staff members are devoted in their jobs and in our mission in delivering the True Cebuano hospitality. We are so glad that we were able to give you a memorable stay through our facilities, our food and especially our service. Comments like yours is what inspire us to give the best to all our guests. Once again, thank you for staying with us and we hope that you spend your next new year with us again! Your home in Cebu, Maayo Hotel
It is a new hotel located in Mandaue City. They have an attentive staff. The bedroom & bathroom (in their deluxe room) are spacious & clean. Even w/ an extra bed for a 3rd person, there is still enough room to move around. The wifi signal in the room & lobby is good. They offer a good selection of food in their breakfast buffet. If you need to check out very early in the morning, they offer to prepare your breakfast ahead of time so you can take it with you. The only downside is that you have to endure Cebu traffic in order to get to Cebu City center & other tourist attractions. That said, I would still consider staying at this hotel when I go back to Cebu. Especially since they are offering good discounts until the end of 2017.
Dear Queenie We thank you for your review. It is very heart-warming to read positive comments about our hotel. Our team endeavours to provide Cebuano hospitality to all our guests and to create authentic experiences within the hotel. We are happy to note we achieved that during your stay. We do agree it does get traffic heading to Cebu City Center but Mandaue City does have in place a specific time when trucks are not allowed to be on the road. We do suggest travelling on this times. During your next visit rest assured our concierge will be ready to assist you with your travel needs. We thank you for staying with us and for recommending us to your friends. We look forward to welcoming you back. Your Maayo Family
Worth every cent”
Our stay at Maayo Hotel was really great. We only paid 3000+ PHP a night including tax and breakfast, we were not expecting that much with the price but Maayo Hotel exceeded our expectations. Their service is like a 5-star Hotel Standard. I'm such a sucker of cheap hotels, but this one was by far has the best service with the affordable price. The food were delicious, the room is spacious enough, (we got the Superior Room) and the showers are working properly with the hot and cold temperature. What also caught our attention was the great service of the staffs, we can see that the staffs are very entertaining to our needs. Especially this staff named Madz on his nametag, he was on duty when we had a dinner in the restaurant, we were 12 persons, he attended to our needs, he even served us with drinks when we could just get it by ourselves but he was there serving us, he also served us during breakfast at 9am without a trace of being tired on his face. Definitely, we will come back.
Very good value medical hotel ”
Pros: - Free Shuttle to SM and Parkmall - Good food inside the hotel - Breakfast is very good. - Many foodshops below the hotel like Coffe Bean and Tea Leaf, Japanese Restaurant, 7 eleven and more. - Hotel is connected with Maayo Clinic- The best 5 star place for medical diagnostics in the entire Cebu. - Service is similar to 5 star hotel - Price is 1/3 compared to 5 star hotels. - Room standard is 5 star. - Spa is good and cheap too. - There is a nice swimming pool overlooking. - Getting a transportation is easy and accessible. Cons: - Location. It actually depends. Its situated between Cebu City and the hotel. So it depends on your intended purpose. - Nothing other than this.
Cannot speak highly enough of the staff of this hotel who well and truly smother you with service and hospitality. After a long day of travel it was so refreshing to walk into the Maayo and to be greeted by a wonderful group of people. The room was fantastic and bed was so comfortable. We only dined in the main restaurant on the 7th floor but was blown away by the choice and flavours that were on offer. Although this hotel is located in an industrial part of the city it is no problem whatsoever to grab a taxi or a jeepney and grab a ride into the city. Close proximity to Pacific Mall also allows for a comfortable shopping experience without all the crowds. We will definitely be staying at the Maayo again when we visit Cebu. It is a big thumbs up from us!!
Dear Anthony, Maayong Adlaw! First of all, it is truly exciting to hear that you would definitely be staying with us again. We can't wait for your next visit. Thank you for a great review. Our team endeavours to provide Cebuano hospitality to all our guests and to create authentic experiences within the hotel, and your comments made us feel that we did everything right. It is really important to us that our guests receives the best, from a feeling of comfort to a feeling of home. We are glad that we assisted in taking away your tiredness after a long day of travel. Furthermore, our chefs would also be so happy to hear that you were "blown away" by the food that they had prepared. Once again, thank you for staying with us, and we will be seeing you again soon. Your home in Cebu, Maayo Hotel
Awesome Place to Stay”
Fantastic place very friendly and helful staff, room very comfie and very quite A/C buffet hhummmm.. make me eat a lot cos all are yummy. Walking distance to Metro mall and Pacipic Mall. They all have you need so what are you waiting for. I would recommend this hotel 100% every one going to Cebu check out MAAYO HOTEL the best in town. Been to many fancy or small hotel in Cebu Maayo Hotel Customer servise is the best specialy buffet loads of options truly one of kind. And i will diffinately come back in my next holiday.
I was a solo traveler from the USA, coming home to attend our High School Golden Reunion.Because my flight would arrive at night,I already had in mind to stay in Maayo Hotel to relax,from Jan 26-27,2019.So, I billeted this Hotel for me and my trusted niece to be my companion. From the very moment we arrived at the Hotel doorstep,every one of the bellmen who assisted us with the luggages were all smiles and very respectful.Then the next stop was the front desk who verified and registered us for our stay.They were all respectful and impeccable. They too were allwelcoming with their winsome smiles.I can tell that their gestures were all sincere borne out of goodness from their heart.Somehow,it soothed my tired body from a long trip.Of course, I could not help but return the warm gesture with my own signature smile too.But,what really amused and amazed me was the grand lobby with the exquisite and exotic display of unique decors.The wood,the birds and everything that represents the grandeur of this Hotel was exhilarating.I thought I was still in the USA.Even beyond compare. We were assigned the room 1225.I was sooo hungry,Thank God I was able to order a room service for a huge late dinner.I think I ordered more than my sister and 2 pag umangkon,can finished.I ordered a lot from the menu. My eyes were much, much bigger than all of our stomachs combined.😂😂.The food was super,super delicious 😋.Thanks to the Chef that late night. The room was big,huge windows overlooking the city of Mandaue. I had the most restful night;I love the mattress of how it cradled my spine problems;comfortable bed,and all the beddings were of superior quality.I utilized the Hotel’s vault without any problem. The restroom was roomy,stand up shower encased in glass was very good with cold and warm water runs continuously.The toilet bowl was installed with a built in bidet, which made me sooo happy.😁 I did not have to use my own “kabo”. I am not embarrass to admit that wherever I travelled
True to Its Name :)”
If you are looking for service with a PLUS and a hotel with the most reasonable price but of highest quality, Maayo Hotel is the place for you. True to its name, everything was "maayo" during our stay; the warm and smiling hotel staff, the fragrant, clean and well-maintained rooms and lobby area, and the very accessible location made us all regret not staying for more nights in this hotel. They even allowed to safe keep our things until the evening when we had our tour in Bohol (after check-out) at no extra cost. I am definitely going back and recommending this hotel to my friends. Thank you Maayo Hotel! :)
I stayed in Maayo Hotel with my mom and sister for 2 nights. I highly recommend this hotel to anyone staying in Cebu either for pleasure or business. The food was great. The staff were very friendly and helpful. Maayo Hotel is also very convenient to or from the airport. This hotel is fairly new, so the rooms were very clean. I would surely stay here again the next time I'll visit Cebu.
Hello Haide, Maayong Adlaw! Thank you for sharing your experience with us, we appreciate your review as we are constantly striving to improve upon the services that we offer. We are very happy that you have enjoyed your stay with us and especially that you were impressed with our food and staff, as we always try our best to ensure, we give our guests the best customer experience possible. We sincerely hope to have the opportunity to welcome you back in the very near future. Best regards, Maayo Hotel
Should be 5*”
To be honest this is by far the best Hotel I've stayed in, the staff are amazing and are definitely very well trained, we've traveled all over the Philippines and basically staff niceness is a mixed bag, with many diamonds and many simply uncaring or misunderstanding, in the Maayo pretty much all the staff are genuinely caring and you're stay is the absolute top of their list. I was going to say all this before they retrieved my lost phone from a Taxi (always keep those Taxi slips folks) for me. that just blew my mind (Thanks so much for that Kevin and Joel) basically I'd eaten something elsewhere (non Maayo related) and I got 2 days of food poisoning and had to cancel Valentines day on the hotel deck so we took a taxi to SM to watch a movie, in my deliriousness I left my phone on the back seat of the taxi. They managed to get it back within 24 hours, colour me impressed honestly. The Maayo is an amazing hotel and it's closeness to the airport is the icing on the cake.
Hello Derek, Warm greetings from Maayo Hotel I hope that this letter finds you well. On behalf of the Maayo Family, we wish to convey our gratitude for considering us as your preferred hotel in Cebu. It is important to us that our guests feel welcome and comfortable at our hotel. It is very pleasing that you remarked our courteous staff, good amenities, and accessibility. We are glad that you had a pleasant experience during your stay with us. We hope to be of service to you again soon. Sincerely, Maayo Hotel
A HOTEL STAY THAT'S ACTUALLY MAAYO FOR YOU”
Clean and luxurious, Maayo Hotel is definitely on top of our list of best hotels to stay at in the city. We knew we were in for a treat, starting with the warm welcome at checkin (big shoutout to Tara, whose excellent customer service skills is rare to come by these days). The captivating wood design of the lobby, spacious hallways, arresting views at the pool deck, and opulence of the roofdeck restaurant all contributed to an enchanting stay. But the piece de resistance was the room itself. Just like the swimming pool, the bed we were assigned wasn't exactly big, but what it lacked in size it made up for in sheer comfort. Plus our turquoise-accented room was also outfitted with not one but two blackout curtains. We didn't even know it was daylight until we had to check out!
Cebuano Hospitality At Its Finest!”
I've read other guests' reviews and all were true! The service --- from the time we arrived until we left the property is truly beyond exceptional. Every staff is naturally friendly and helpful with all smiles, ready to serve. This place is perfect for tourists and overseas workers who are catching a flight the next day since it is very near the airport. Traffic can be pretty bad in the afternoon. Although a bit far from the city, booking a grab car is very easy. I've already recommended this place to my friends in Cebu and overseas. Thanks Maayo!
Where do I start! The booking at the Maayo was last minute due to our flight being delayed to Manila, causing us to get later to Cebu than planned. The minute we walked into the hotel I knew it was something special. It's only one year old. Although being honest, you would think it had only opened the day before as it was immaculate. The staff on reception were so polite and happy. We were shown to our room which I totally fell in love with. The decoration, the style, the bedding, etc was amazing. Clearly top interior designers have been used to make these rooms perfect. Every-time I passed through reception the staff remembered my name, which I thought to be fantastic. The beautiful wood used in this hotel is amazing. Masses of it. Especially Teak Root. The Feng Shui is perfect. The lamps, the textiles etc where so beautiful, everything was different in each area giving a very different feel to zones.
Dear Helen, Maayong Adlaw! Such an excellent review! Your appreciation for the many details of the hotel, such as the decoration, the interiors and the style amazed us. The management indeed, carefully thought of the design of each area of the hotel, including the rooms to provide wonderful memories when our guests visit. Here at Maayo, we always strive to exceed our guests’ expectations and craft an authentic Cebuano experience for all of them and learning that it was the case for you is truly rewarding. We have shared your comments to the team as this would truly inspire us to continuously provide the best for our guests. Looking forward to your soonest visit again to Cebu. Your home in Cebu, Maayo Hotel
Best way to end our family/clan outing”
I heard that Maayo Hotel is good. But I would say they're excellent. Friendly, accommodating, and very helpful. Always with sincere smiles and kind words. The room is clean, updated, and comfy (conducive to sleeping). My niece woke up thinking she's sleeping in her comfy bed. But no! She's at Maayo Hotel. It made her feel she's home and safe. The food is great also. Lots of choices. One thing though for the room. It is great that the content of the Mini Bar are all free for us to consume. But it is better if you can increase the content to accommodate all of the room's guests. We will definitely be back.
Worth the money spent”
Location wise, it’s near the airport. BDO and METROBANK are both accessible, in case you need to withdraw cash from the ATM. There’s also 7-Eleven. And it’s near Pacific Mall and DFA. The staff, i like them. The only hotel ive been to wherein all the members of the staff are friendly, accommodating and they’re all smiles. I was a bit disappointed at the start since my reservation was for a superior room with either a queen bed or 2 twin beds. Instead i was given a 2 single bed room. That made me almost shorten my stay with them. I was glad i didnt. But the girl at the front desk was very apologetic. Who can bear to be mad at her when she’s so nice. And so we stayed. Facilities: Nothing much on the roofdeck. The pool closes early at 9pm. But i love the room. It was spacious. It was so clean. The hallway carpet as well as inside the room smelled nice. The bathroom was nice and clean, there was hot shower. The bed and sheets smelled clean and felt nice. There’s a mini fridge with complimentary snacks. I loved that our room had windows. Food: nothing much on the menu for room service. But i was satisfied with the breakfast buffet. For our entire stay we decided to avail of their dinner buffet (i was so lazy to dine out). For 650pesos/person, i think it was worth it. Although the selections were not that many, a lot of them though were tasty. All in all, i had a nice, quiet and refreshing stay with Maayo Hotel. Would definitely recommend it to my friends and would definitely stay there again.
Hello Myra Maayong Adlaw! We sincerely thank you for your positive review following on from your recent stay with us. It particularly makes us happy to read about the kind services you received from our wonderful team, as well as satisfaction with the breakfast buffet. With such a detailed review and it shows that you were able to really appreciate Maayo Hotel in a relatively short time. The location is indeed very convenient to everything but we really pride ourselves on our staff and it is good to see that our Guest Services handled the issue during check-in, professionally and quickly. We look forward to welcoming you back on your next visit to Cebu. Best regards, Maayo Hotel
My Favorite Hotel in Cebu”
This has easily become my new favorite hotel in Cebu. The property is new and is well-maintained. The staff are polite and very accommodating. Check-in and check-out time were fast although they'd take a little bit more time for check-out but that wasn't really a bother for me. The rooms are so spacious and that really amazed me because they were easily twice the size of any hotel room you can rent in Cebu City for the price that I payed. It is quite accessible despite not being within the main hub of Cebu, there's a MyBus Stop in front of the hotel which is pretty convenient if you don't want to pay for taxi or you can take jeepneys that also pass by the hotel. The amenities were great. I especially loved the rooftop pool and the 360-degree unobstructed view you can get from the Deck. You should definitely get up early in the morning and go to the roof deck because the sky has a very special treat for you. You should absolutely check this hotel out on your next trip :)