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8.8
Excellent
1,752 reviews
1,752 reviews
"The room it self clean and comfy."
"Very clean and comfortable"
"Good location just becareful of the bird outside haha."
"Large well-appointed rooms and a friendly staff."
"Room is big with decent facilities."
9.1
Exceptional
Location rating score
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Macalister Hotel By PHC
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Georgetown part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.
100% of on-site staff have received part of their total vaccination shots for COVID-19.
Free Wi-Fi in all rooms!
Luggage storage
Safety deposit boxes
Wi-Fi in public areas
Family room
Security [24-hour]
Daily housekeeping
3 travelers have booked today.
Value for money | 9.0 |
Location rating | 9.1 |
Nearest airport | Penang International Airport (PEN) |
Distance to airport | 14.4 km |
What time is check-in and check-out at Macalister Hotel By PHC?
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
What is the smoking policy at Macalister Hotel By PHC?
Macalister Hotel By PHC does not permit smoking in any of its rooms or indoor areas.
What is the closest train, metro, or bus station to Macalister Hotel By PHC?
The closest train, metro, or bus station is Komtar Bus Terminal, 850 m away from Macalister Hotel By PHC.
What restaurants are nearby Macalister Hotel By PHC?
Macalister Hotel By PHC’s neighborhood is Georgetown which includes popular restaurants such as Hameediyah Restaurant, Padang Brown Food Court and Nasi Kandar Line Clear.
What popular shopping places are close to Macalister Hotel By PHC?
Macalister Hotel By PHC is located in Georgetown area which features shopping places such as Prangin Mall, 1st Avenue Mall and Ghee Hiang.
What are popular attractions near Macalister Hotel By PHC?
Macalister Hotel By PHC is located in Georgetown area, which is famous for attractions such as Pinang Peranakan Mansion, Cheong Fatt Tze - The Blue Mansion and Khoo Kongsi.
What popular natural sightseeing spots are close to Macalister Hotel By PHC?
Macalister Hotel By PHC is located within Georgetown, which makes it conveniently close to natural sights including Depoh Kerajaan Pulau Pinang and Bukit Olivia.
9.6
"The room it self clean and comfy."
Ivan
|
March 26, 2023
10
"Very clean and comfortable"
Giau
|
March 25, 2023
9.2
"Good location just becareful of the bird outside haha."
Yu
|
March 27, 2023
Macalister Hotel By PHC
Take a good wander and unveil the wonder of Penang with a stay at Macalister Hotel By PHC. Explore the genuine Penang that most travelers never see, with a stay at Macalister Hotel By PHC -- located only 1.9 km from Pinang Peranakan Mansion.
Have a hassle-free trip while enjoying the services and amenities offered by Macalister Hotel By PHC. Keep up with all your communications easily with the hotel's free Wi-Fi. Front desk services including luggage storage and safety deposit boxes can assist with your needs. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time.
For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Enjoy the services offered at Macalister Hotel By PHC from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Some rooms at Macalister Hotel By PHC even come with extra design features such as a separate living room. In some select rooms, you can find bottled water, a coffee or tea maker and mini bar at your disposal.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.
Around the property
Experience all the sights and local attractions of Penang with Macalister Hotel By PHC as your base. Multiple day trip options await you and your travel group close to Macalister Hotel By PHC, starting with visits to Chew's Jetty located just 1.9 km away. Cheong Fatt Tze - The Blue Mansion is located 1.4 km away, and is one of the most famous tourist spots to visit and photograph.
Reasons to stay here
Get more than you bargain for here, which scores value for money higher than 96% of the city's accommodation.
Past guests love the cleanliness here, ranking it higher than 96% of the city's accommodation.
Staff and service here are considered high quality by past guests whose ratings put it above 96% of the city's options.
8.1
Housekeeping
7 mentions
Food & Dining
3 mentions
Car Park
2 mentions
Check in/Check Out
1 mention
9.1
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
A security deposit of MYR 100 (cash / Credit card) is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Show reviews that mention
THE BEST STAY IN PENANG”
Extremely ecstatic with the place. The room was clean af,smells good af,lighting on point,deco on point,equipped with everything (iron board,iron,laundry bag,glasses,spoon,shampoo,conditioner,lotion,shower,they provide micro fibre & full fibre pillows,everything is fluffy,clean—a day is not enough!) They even provide umbrella! Wow! Toilet clean af. Everything is 20/10!! The staff is friendly and rich of manners,polite very respectful. If they have bathtub in the room,it will surely be a 5 star standard hotel. Corridor cantik gila,they have fancy bread story beside lobby,lobby has amazing place to chill and eat croissants.
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Dear Mr Mohd , Delightful Greetings from PHC Hotels . We are glad that you had an awesome experience and thank you for your kind compliments. We appreciate your patronage and we look forward to welcome you soon! Thank you. Grace Wong Revenue Manager
Excellent hotel”
Very good service from this hotel, which is only 2 months running. I booked 3 rooms for my group of 11 people (2-bedroom family suites), and they gave us 2 which were connecting. All rooms were on the same floor, making it very convenient for the whole group. Rooms were well-furnished - comfortable beds, bathrobes and slippers are provided. Kettle and microwave/grill oven was useful to warm up food. Areas for improvement - Hand and face towels were provided only upon request. Aircon was inconsistent, sometimes overly cold sometimes not cold enough
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Dear Karen , Delightful Greetings from PHC Hotels . We are glad that you had an awesome experience and thank you for your kind compliments. We appreciate your patronage and we look forward to welcome you soon! Thank you. Grace Wong Revenue Manager
One of the best stays I’ve ever had!”
Strategic location in Georgetown, clean and spacious room, well equipped washroom, cozy and aesthetic interior, super comfy bed and pillows, huge tv, great sound proof wall, good hospitality, and the list goes on and on! Really happy with the stay and I think it is very worthy for the price. 100% would be back again! One downside is that it is a bit hard to find parking.
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Warmest Greetings from Penang Hotel Collection! Thank you for the wonderful review, We're glad your stay with us was good one and that you enjoyed our services. We look forward to host you again whenever you're in Penang. Have a great day! Best regards, Grace Wong PHC Hotel Team
Outstanding Comfortable Hotel in Good Location. ”
We booked the Deluxe King and Family Suite. Everything is good with this hotel. Staffs are friendly and helpful. Amenities provided by the hotel is good. Cleanliness is best too. Only set back for the Deluxe room was the toilet. It got overflowed but the moment we told the staff the next morning, they got it fixed immediately. However, it seems to be the only problem with this hotel as other room we heard was having the same problem. Hope this hotel management will look into this matter and solve the issue once and for all. Other than that, it was a great stay. Will definitely stay here again on our next trip to Penang.
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Dear Ms. Melanie , Delightful Greetings from PHC Hotels . We are glad that you had an awesome experience and thank you for your kind compliments. We appreciate your patronage and we look forward to welcome you soon! Thank you. Grace Wong Revenue Manager
This Hotel is Perfect!”
This is a newly built hotel with very nice & modern room interior design. The room is clean & spacious. The hotel staff are all super friendly & they will greet you whenever you back to the hotel. The location of this hotel is perfect too. A lot of delicious local food and cool cafe are just nearby. My 3D2N stay at here is awesome.
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Dear Kha , Delightful Greetings from PHC Hotels . We are glad that you had an awesome experience and thank you for your kind compliments. We appreciate your patronage and we look forward to welcome you soon! Thank you. Grace Wong Revenue Manager
All is Good. ”
We booked the Deluxe King and Family Suite. Everything is good with this hotel. Staffs are friendly and helpful. Amenities provided by the hotel is good. Cleanliness is best too. Only set back for the Deluxe room was the toilet. It got overflowed but the moment we told the staff the next morning, they got it fixed immediately. However, it seems to be the only problem with this hotel as other room we heard was having the same problem. Hope this hotel management will look into this matter and solve the issue once and for all. Other than that, it was a great stay. Will definitely stay here again on our next trip to Penang.
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Dear Ms Melanie , Delightful Greetings from PHC Hotels . We are glad that you had an awesome experience and thank you for your kind compliments. We appreciate your patronage and we look forward to welcome you soon! Thank you. Grace Wong Revenue Manager
Beyond Expectation and Totally Recommended!”
Enjoyed our stay in the Deluxe King Room. For about RM400++ for 3 nights, I think I’ve hit jackpot. The room size was great for 2 adults and a preschooler. The bed was comfy (with huge and more than enough pillows too). The linen, carpet, furniture, bathroom were really clean. The ambiance of the hotel was topnotch for a pretty cheap hotel. All the staffs there were friendly, and helpful too. I love how they greeted us every time they saw us in the reception area and made conversation especially the malay staff. As for the location, it is located in the heart of Georgetown but parking space is very limited and that was why we preferred to go around Penang with Grab (to save the parking spot 😂). As for nearby food hawkers, a lot of Non-Halal food stalls so for us Muslims it was not an option but to go somewhere further to look for Halal food. But all in all, it was a great experience for us staying in this hotel. Would be our choice if we ever come by Penang again.
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Dear Ms Farah , Delightful Greetings from PHC Hotels . We are glad that you had an awesome experience and thank you for your kind compliments. We appreciate your patronage and we look forward to welcome you soon! Thank you. Grace Wong Revenue Manager
It was outstanding!”
I wish that I could stay longer. The room was so spacious, decorated well and very clean. The concept was spectacular. The staffs were so friendly and they are working hard to make all of their guests happy with the stay. Kudos to the all of you! I really hope that to come and stay in this hotel again.. Thank you! :)
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Dear Guest , Delightful Greetings from PHC Hotels . Thank you for staying with us and also for taking the time to drop us a review! It brings us a lot of pride and joy to hear that you enjoyed your stay with us. hope that you will stay with us again . Many thanks, Nur Mikayla Abdullah Revenue Manager
Great location ”
2nd time here. It has always been great staying here. Without a doubt will be staying here again if im back in penang. The location is right smack in the city. Easy access to all the nasi kandar area and tourist site. The rooms are very spacious and clean. The housekeeping service comes in fast!
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Dear Meisha , Greetings from PHC Hotels . Thank you for staying at PHC Hotels during your recent visit to Penang. We are grateful and appreciate of your review. We are looking forward to welcome you again to PHC Hotels Penang. Kind regards Grace Wong Revenue Manager
Great Excellent Service provided by hotel front desk”
Everything was great!! Love the room interior design, very clean, comfortable bed. One thing I really need to mention; excellent professional service provided by front desk staff. Friendly, cheerful, polite. Forget to ask his name, anyway, you did a good job!
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Dear Chen , Greetings from PHC Hotels . Thank you for staying at PHC Hotels and sharing your review. We are delighted to read that you enjoyed your stay and we look forward to welcoming you back in the near future. Kind regards Mikayla Abdullah Revenue Manager
Amazing!!!”
I was soooo sooo satisfied with the hotel... took the family room for only 260. It came with 2 rooms and a living room. The rooms were so clean. And best of all the water pressure in the shower was excellent... breakfast was included and it was good.
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Dear Ms Lakshimi, Greetings from PHC Hotels . Thank you for staying at PHC Hotels during your recent visit to Penang. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to PHC Hotels Penang. Kind regards Mikayla Abdullah Revenue Manager
Nice hotel”
Really like this hotel. I booked the suite with two bedrooms - just nice for 3 or 4 persons. The location is good - there are a lot of eateries around the hotel. New lane Hawker centre, dim sum place, famous Lorong Seratus Tahun curry mee, Lorong Selamat Char Kuey Tiaw, Jln Siam char kuey tiaw are all within walking distance. Ghee Hiang is also nearby. It’s also convenient to travel around by grab. There is a bakery, Watson, 24hour convenient store downstairs. Overall, a very pleasant stay!
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Dear Koh , Delightful Greetings from PHC Hotels . We are indeed very pleased to acknowledge that you were happy with our service and the arrangements. Thank you and we look forward to your return soon Grace Wong Revenue Manager
Excellent Stay”
The place was clean with polite and friendly staff who were more than happy to assist in anything we needed. The location was good as well, situated around many great eateries. Kumaresh and Rafi at the concierge were really friendly and made us feel at home.
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Dear Si , Delightful Greetings from PHC Hotels . We are glad that you had an awesome experience and thank you for your kind compliments. We appreciate your patronage and we look forward to welcome you soon! Thank you. Grace Wong Revenue Manager
Exceptional”
Spent a night at this hotel during my stay in Penang. Have to say, overall, i was very impressed. Check in was in a breeze, but do take note that the check in time is 3pm. Hotel location is very convenient and its near many popular eatery. The room was really spacious but at the same time very cosy. It is definitely one of the better hotel that I have stayed in. The hotel has its own place for breakfast, just right beside the lobby. highly recommend place for accommodation while in Penang!
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Dear Goh , Delightful Greetings from PHC Hotels . Thank you for sharing your wonderful experience with us and your kind compliments is highly appreciated. Meanwhile, we value your patronage and appreciate your confidence in us. Best regards, Mikayla Abdullah Revenue Manager
Best hotel in Georgetown Areas , value for money ”
Me and my family member really love this hotel. Especially the bed & pillow , comfortable and make us keep stay at hotel hahaha. Friendly staff , smooth check in and check out Cons : parking is a bit difficult to find but this is not an issue . Because really comfortable.
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Warmest Greetings from Penang Hotel Collection! Thank you for the wonderful review, Wan ! We’re delighted you had such a pleasant time with us and that you enjoyed our accommodations. We strive to provide our guests with the best possible experience, so this is great to hear. Providing our guests with excellent service is something we take seriously. We look forward to host you again whenever you're in Penang. Have a great day! Best regards, Grace Wong PHC Hotel Team
Great and pleasant stay”
I give 5 stars for all categories ! Stay here and you’ll know why. Received warm greetings from receptionist once arrived. The room is so so sooo comfortable. Hotel is very strategic near to most of must-visited places in Penang.
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Dear Siti , Delightful Greetings from PHC Hotels Your kind words of appreciation has been a great source of inspiration for our team and has motivated them to serve better thus ensuring our guests take back fond memories. We aim to surpass our guest’s expectations and nothing make us happier than a good testimonial that we are meeting this objective through comments such as yours. It was pleasure and we trust you will give us another opportunity to be of service to you again Thank you and we look forward to your return soon Grace Wong Revenue Manager
Boutique hotel with great location”
The room was big enough for my family of five. It was clean and nice. The receptionist was really polite. The only downside is they don't have their own private parking space, so you have to park on the side road and download the apps to pay for your parking.
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Warmest Greetings from Penang Hotel Collection! Thank you for the wonderful review, We’re delighted you had such a pleasant time with us .We strive to provide our guests with the best possible experience, so this is great to hear. Providing our guests with excellent service is something we take seriously. We look forward to host you again whenever you're in Penang. Have a great day! Best regards, Grace Wong PHC Hotel Team
Boutique hotel in great location”
The room was big enough for my family of five. It was clean and nice. The receptionist was really polite. The only downside is they don't have their own private parking space, so you have to park on the side road and download the apps to pay for your parking.
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Warmest Greetings from Penang Hotel Collection! Thank you for the wonderful review, We’re delighted you had such a pleasant time with us .We strive to provide our guests with the best possible experience, so this is great to hear. Providing our guests with excellent service is something we take seriously. We look forward to host you again whenever you're in Penang. Have a great day! Best regards, Grace Wong PHC Hotel Team
Best location, staff & very comfortable ”
Me and my family member really love this hotel. Especially the bed & pillow , comfortable and make us keep stay at hotel hahaha. Friendly staff , smooth check in and check out Cons : parking is a bit difficult to find but this is not an issue . Because really comfortable.
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Warmest Greetings from Penang Hotel Collection! Thank you for the wonderful review, Wan! We're glad your stay with us was good one and that you enjoyed our services. We look forward to host you again whenever you're in Penang. Have a great day! Best regards, Grace Wong PHC Hotel Team
Definitely recommended hotel in Penang”
It's my 2nd time here, having issue on 1st room with the AC, they upgraded my room. Top notch service from all the staffs Environment, cleanliness, all amazing Still 1 thing to improve, please make your AC be freezing, as Penang's weather is NO JOKE crazy hot, the AC inside the room isn't that cold even under 16c but on center panel actually is 23c
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Warmest Greetings from Penang Hotel Collection! Thank you for your review, We acknowledge your feedback in regards to areas that require greater attention. Your feedback is important to us as it serves to be part of our continuous effort to improve further for the comfort of our guests. We hope to have the opportunity to welcome you back in the near future. Best regards, Grace Wong PHC Hotel Team