Macdonald Bath Spa Hotel
Club Double Bed Macdonald Bath Spa Hotel
Interior view Macdonald Bath Spa Hotel
Interior view Macdonald Bath Spa Hotel
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8.5
Excellent
/10
(54 reviews)See what guests said
See map
8.5
Excellent
Location rating score
Excellent location
  • Bizarre Bath500 m
  • Holburne Museum of Art500 m
  • Sydney Gardens570 m
  • Sham Castle590 m
  • Great Pulteney Street650 m
  • St Mary's Churchyard740 m
  • St. Mary the Virgin820 m
  • St. John the Baptist840 m
  • Simon Jackson Antiques & Interiors860 m
  • Leather Chairs of Bath880 m
  • Free Wi-Fi

    Macdonald Bath Spa Hotel

    Sydney Road, Bathwick, Bath, United Kingdom, BA2 6NS - See map
    "Beautiful surroundings wonderful service."
    Ann - September 12, 2017
    Exceptional comfort
    9.1 room quality and comfort
    Excellent cleanliness
    8.7 rating for cleanliness
    • Free Wi-Fi in all rooms!

    • Hot tub

    • Currency exchange

    • Sauna

    • Steamroom

    Property ranking|Compared to 643 Bath properties
    See all rankings
    Room comfort score
    9.1/10
    Review score - United States
    9.6/10
    Cheapest price score
    Value for money score
    8.2/10
    Better than
    99
    %
    of Bath properties
    Better than
    99
    %
    of Bath properties
    Better than
    98
    %
    of Bath properties
    Better than
    96
    %
    of Bath properties
    Value for money8.2
    Location rating8.5
    Nearest airportBristol Airport (BRS)
    Distance to airport25.4 km

    Rooms available at Macdonald Bath Spa Hotel

    9.1
    Exceptional
    Room comfort & quality
    Suite Prestige
    Suite Prestige
    ...
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      Presidential Suite
      Presidential Suite
      ...
      • Room size: 22 m²/237 ft²
      • Non-smoking
      • 1 double bed
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      Superior Deluxe
      Superior Deluxe
      ...
      • Room size: 21 m²/226 ft²
      • Garden view
      • 1 double bed
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      Deluxe Garden Double
      Deluxe Garden Double
      ...
      • Room size: 21 m²/226 ft²
      • Garden view
      • 1 double bed
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      Deluxe Suite
      Deluxe Suite
      ...
      • Room size: 22 m²/237 ft²
      • Garden view
      • 1 king bed
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      Suite Prestige
      Suite Prestige
      ...
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        Club Double Bed
        Club Double Bed
        ...
        • Room size: 15 m²/161 ft²
        • Non-smoking
        • 1 double bed
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        Club Twin
        Club Twin
        ...
        • Room size: 15 m²/161 ft²
        • Non-smoking
        • 2 single beds
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        Deluxe Garden Twin
        Deluxe Garden Twin
        ...
        • Room size: 21 m²/226 ft²
        • Non-smoking
        • 1 double bed
        Enter dates to see prices
        Standard Double
        Standard Double
        ...
        • Room size: 21 m²/226 ft²
        • Non-smoking
        • 1 double bed
        Enter dates to see prices

        What people love about Macdonald Bath Spa Hotel

        • 6.8
          Good

          "We were looking for a charming country hotel."

          Paul

          |

          May 7, 2018

        • 10.0
          Exceptional
          Staff 

          "Staff were all very helpful particularly Darren with where to go and welcoming."

          Catherine

          |

          May 10, 2017

        • 10.0
          Exceptional

          "Great asset to your hotel."

          Catherine

          |

          May 10, 2017

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        More about Macdonald Bath Spa Hotel

        More about Macdonald Bath Spa Hotel

        10.0
        Exceptional

        "Beautiful Hotel had a lovely relaxing stay we really enjoyed..."

        Lisa

        |

        June 28, 2018

        An overview

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        What they offer

        9.6
        Exceptional
        Staff 

        "The service is excellent!!"

        Vera

        |

        July 13, 2017

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Announcements

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        Reviews of Macdonald Bath Spa Hotel from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (54)Booking.com Reviews (3831)
        8.5
        /
        10
        Cleanliness8.7
        Facilities8.4
        Location8.5
        Room comfort and quality9.1
        Service8.7
        Value for money8.2
        Rating
        9+ Exceptional (24)
        8-9 Excellent (8)
        7-8 Very Good (5)
        6-7 Good (3)
        <6 Below Expectation (4)
        Time of the year
        Mar - May (5)
        Jun - Aug (21)
        Sep - Nov (8)
        Dec - Feb (10)
        All guests (54)
        All room types
        All languages
        Showing 44 verified guest comments
        123
        8.8
        Excellent
        DAVID from United Kingdom
        Couple
        Standard Double
        Stayed 1 night in September 2019

        Excellent”

        Hotel and staff great, but be cautious of hidden fee’s like car park.

        Reviewed September 17, 2019
        8.4
        Excellent
        Darren from United Kingdom
        Couple
        Club Double Bed
        Stayed 2 nights in August 2019

        Former grandeur with the grand piano is gone!!!”

        We stayed at the hotel 12 years ago and it was amazing from the location, interior, staff, guest, food and grand piano. The past years the hotel is little better than a conference hotel in Slough. The Mac Donald group now seem more interesting in pure profit rather than guest experience. The marketing of the hotel and price doesn’t not reflect the guest experience. The breakfast was poor at best, no maned bar, over crowded spa with 25 less than active Parcipants in water aerobics, no help with bags when checking in, the checkin is 3.30 and they hassle you at 9 am on check out day. In check out they try and stiff you for £15 a day parking ( this is not the mandarin oriental in Hyde park). The room was very nice as we were upgraded to a garden view with balcony BUT the f@@@ing coach parked out side the window constantly. The dinning room is aweful an mix of brown velour and green carpet. The terrace area with converator is stylish but again no staff to order from. Disappointing

        Reviewed August 28, 2019
        10.0
        Exceptional
        Linda from Australia
        Group
        Standard Twin
        Stayed 2 nights in July 2019

        Exceeded expectations ”

        There was a member of our group with severe allergies and the hotel went over and above to accomodate. Extremely professional, quite rooms, fantastic beds. Great food choice. Parts of the spa need a little tlc and the rooms can get warm on a hot day. Amazing relaxing stay.

        Reviewed July 29, 2019
        3.2
        barry from United Kingdom
        Couple
        Deluxe Garden Double
        Stayed 3 nights in July 2019

        NOT 5 Star! It’s a scam hotel- Claims AA 5 STAR but not according to AA ”

        This is NOT a 5 star hotel. It’s beaten up, tired and staff seem to be giving up. Clear sign of poor leadership. The deluxe garden view room was very substandard with mouldy doors and broken taty furniture. Honestly I have stayed in more charming 3 stars. The toilet seat was filthy and tea stains down the bedside cabinet. Needless to say we complained straight away at reception showing them the pictures. They apologised and gave us a “refurbished room” and sent a bottle of Prosecco. Which helped but firsts impression last. The spa area was terrible. It needs cleaning. The bottom of the pool had debris of the degrading building and dead bugs that was not cleared in the 3 days we stayed. A piece of rolled up tissue on the side of the outdoors pool looked like it had been there for weeks and remained there everyday we went. Again dub 5 star in fact il go as far as to say there are a number of safety issues here (from a H & S Professional position). The staff seem fed up.

        Reviewed July 24, 2019
        10.0
        Exceptional
        Anne from United Kingdom
        Couple
        Club Double Bed
        Stayed 1 night in February 2019

        Always love coming back to Bath & this lovely hotel for special occasions ”

        Friendly staff

        Reviewed February 16, 2019
        6.8
        Good
        Jo from United Kingdom
        Couple
        Club Double Bed
        Stayed 2 nights in November 2018

        Surcharges and charges seemed unnecessary. Spa good but hotel a bit shabby in areas. ”

        Decor a bit tired looking in places, a horrible smell on the second floor. Spa good. Bed comfortable. Surcharges for breakfast and charges for parking seemed a bit unfair. All a bit Easy Jet.

        Reviewed November 25, 2018
        4.4
        Simon from United Kingdom
        Family with young children
        Standard Double
        Stayed 1 night in July 2018

        Very expensive, staff very poor”

        Staff really unhelpful, and did not provide us with any really helpful information. lots of addational costs you are not told about. Service really slow from the bar. Bar food was terrible and very over priced. Would never return to this hotel.

        Reviewed July 06, 2018
        10.0
        Exceptional
        Lisa from United Kingdom
        Couple
        Standard Twin
        Stayed 1 night in June 2018

        Beautiful Hotel”

        Beautiful Hotel had a lovely relaxing stay we really enjoyed it and the spa is amazing. The gardens are beautiful too especially on a hot day. We are so looking forward to coming back.

        Reviewed June 28, 2018
        9.2
        Exceptional
        James from United Kingdom
        Couple
        Standard Double
        Stayed 1 night in June 2018

        A few snags this time but generally a good stay”

        I’ve been here a few times, pretty much everything is amazing, small issue checking in this time, couple of other things, didn’t ruin the stay!

        Reviewed June 24, 2018
        6.8
        Good
        Paul from United Kingdom
        Couple
        Standard Double
        Stayed 1 night in May 2018

        Mixed feelings”

        We were looking for a charming country hotel. The MacDonald Bath Spa Hotel looked the part and whilst the staff were courteous and amenities fair the place lacked warmth and genuine friendliness. We had an evening meal in the restaurant and whist the food was nice the ambiance was cold and old school. Was not helped by the pianist playing solemn & dull music (was almost like being at a funeral). Again whilst staff were courteous it all felt impersonal. Coupled with the high cost of the room really not a place we’d recommend

        Reviewed May 07, 2018
        9.6
        Exceptional
        Ann from United States
        Solo traveler
        Standard Double
        Stayed 3 nights in September 2017

        Wonderful!! Didn't want to leave!”

        Beautiful surroundings wonderful service. Especially the Front desk.

        Reviewed September 12, 2017
        9.6
        Exceptional
        Vera from Indonesia
        Family with young children
        Deluxe Garden Double
        Stayed 1 night in July 2017

        Lovely hotel”

        The hotel and garden are beautiful. The rooms are spacious. The service is excellent!! I would stay here again when I visit Bath.

        Reviewed July 13, 2017
        10.0
        Exceptional
        Catherine from Australia
        Couple
        Stayed 2 nights in May 2017

        Luxurious and comfortable ”

        Staff were all very helpful particularly Darren with where to go and welcoming. Great asset to your hotel. Room was stunning. Bed very comfortable plus everything super clean and fresh. Grounds just gorgeous. Will definitely stay again as well as recommend to friends.

        Reviewed May 10, 2017
        6.0
        Ted from Hong Kong
        Group
        Standard Double
        Stayed 1 night in December 2016

        Classic and unique hotel but cleanliness is bad”

        Room cleanliness is a big concern

        Reviewed April 29, 2017
        10.0
        Exceptional
        Yan from China
        Solo traveler
        Standard Double
        Stayed 1 night in December 2016

        Amazing Place”

        Actually I and my friend booked 3 hotels in Bath during this trip, after we tried these 3 hotels, we both agree Macdonald is the best one, beautiful garden, very friendly staffs, everything was perfect, we had great time there. definitely we would like to stay Macdonald more nights if we could be back! BTW, Mr. Lawrence help us a lot, thanks!

        Reviewed February 10, 2017
        10.0
        Exceptional
        yujie from China
        Group
        Club Twin
        Stayed 1 night in January 2017

        hotel of bath”

        the facility reflects time. And it is in good maintainance, indicating the hard working of staff there. For sure I will stay there next time I go Bath.

        Reviewed February 04, 2017
        9.2
        Exceptional
        Moya from United Kingdom
        Couple
        Club Double Bed
        Stayed 3 nights in December 2016

        Excellent”

        Excellent location, being only a ten minute walk to town center. Great spa, large indoor pool, small, outside salt pool. Helpful staff. Good sized bedroom and bathroom, would of liked more drawer space in the bedroom, as we were staying three nights over Christmas. We had a very relaxing stay.

        Reviewed December 28, 2016
        6.8
        Good
        Ted from Hong Kong
        Group
        Standard Twin
        Stayed 1 night in December 2016

        Not as expected ”

        Ladybirds under pillow and staff cleanup my room before checkout

        Reviewed December 14, 2016
        8.0
        Excellent
        Sze from Hong Kong
        Couple
        Standard Double
        Stayed 2 nights in December 2016

        Na”

        Na

        Reviewed December 10, 2016
        10.0
        Exceptional
        Susan from United Kingdom
        Couple
        Standard Double
        Stayed 3 nights in December 2015

        Fantastic Stay, Wonderful Spa, Lovely Staff”

        Spa, Food, Staff

        Our stay at the Macdonald Bath Spa Hotel was really wonderful. The spa is fantastic! The staff are friendly and so attentive at all times. The Drawing Room is a great place to relax by the large fireplace. It's so cosy. We treated ourselves to the afternoon tea, all cakes and scones are freshly made. The hotel is only a 10/15 minute walk into town. It's a very nice walk and the town has the Thermae Spa which I would definitely recommend. Overall a brilliant stay. I was sad to leave and hope to return again.

        Reviewed January 04, 2016
        123
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        • Excellent location
        • Holburne Museum of Art
        • Bath Spa Railway Station is within 1.25 km