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Macdonald Berystede Hotel and Spa
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Lobby
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Interior view
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Interior view
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8.5 Excellent location
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8.5Location
  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

  • Air conditioning

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Room choices
Executive Double
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  • No view
  • 21 m²
  • 1 double bed
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Executive Twin
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  • No view
  • 21 m²
  • 2 single beds
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Classic Twin
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  • No view
  • 21 m²
  • 2 single beds
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Classic Double
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  • No view
  • 21 m²
  • 1 double bed
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Special Offer - Classic Twin Room
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  • 2 single beds
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More about Macdonald Berystede Hotel and Spa

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Verified guest reviews

Agoda Reviews (13)
Booking.com Reviews (505)

5.6

Filter by guest type:
  • Cleanliness 8.2
  • Facilities 8.8
  • Location 8.5
  • Room comfort and quality 8.0
  • Service 8.3
  • Value for money 7.5
Very good
  • Cleanliness 8.0
  • Facilities 9.3
  • Location 8.5
  • Room comfort and quality 7.6
  • Service 8.5
  • Value for money 7.8
Review score
  • Cleanliness 6.0
  • Location 6.0
  • Room comfort and quality 6.0
  • Service 8.0
  • Value for money 4.0
Exceptional
  • Cleanliness 9.0
  • Location 10.0
  • Room comfort and quality 10.0
  • Service 10.0
  • Value for money 10.0
Very good
  • Cleanliness 9.0
  • Facilities 8.0
  • Location 8.0
  • Service 6.0
  • Value for money 6.0
Provided by verified guests of Agoda
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Room type
  • Classic Double
  • Executive Double
  • Special Offer - Classic Twin Room

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Showing 12 verified guest comments
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5.2
Alison from United Kingdom
Group
Special Offer - Classic Twin Room
Stayed 1 night in June 2017
Poor hotel and very expensive”
Attended this hotel for a family wedding.Everything was a problem for the staff from the point of booking, check-in, during the stay and at the hotel morning breakfast. Have never experienced such poor customer service and rudeness. The only staff who were good were those who served during the wedding breakfast. Very expensive and not the quality and vfm I have experienced in other 4 star hotels.
Reviewed June 07, 2017
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10.0
Sarah from United Kingdom
Couple
Classic Double
Stayed 1 night in November 2016
Lovely stay”
My partner and I stayed for one night after going racing. Can not fault the hotel. Staff were helpful and friendly. The facilities were great. Will definitely stay again
Reviewed November 20, 2016
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9.6
Nicole from United Kingdom
Group
Classic Double
Stayed 1 night in April 2016
Fab warm outdoor pool”
The warm outdoor pool was fabulous. The spa facilities were good, very happy.
Reviewed April 21, 2016
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10.0
Jenny from United Kingdom
Couple
Executive Double
Stayed 1 night in April 2016
Great hotel, very helpful staff”
Stayed here as close to RMAS staff were really friendly and accommodating. The pool and gym area was really good, rooms very clean and nice atmosphere. Would stay again.
Reviewed April 11, 2016
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5.0
Steve from United Kingdom
Couple
Classic Double
Stayed 2 nights in May 2015
Great location but seriously over priced ”
Location
Had a terrible meal in the restaurant. All ordered steak - none were cooked as ordered. Very disappointed with quality of service and attitude of staff to sort the problem
Reviewed May 25, 2015
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5.7
Luke from United Kingdom
Family with young children
Classic Double
Stayed 1 night in January 2015
Nice hotel but overpriced ”
Friendly staff. Nice pool. Good breakfast
We were staying to attend a funeral The bar food was overpriced and poor quality
Reviewed February 14, 2015
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6.0
Carl from United Kingdom
Couple
Stayed 1 night in October 2012
Hotel was nice, spa was lovely”
Spa was great, the outside hydro pool was wonderful
The hotel was ok, but the service was a little poor. Most the staff were friendly enough, but some were just rude
Reviewed October 17, 2012
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10.0
karen from United Kingdom
Couple
Stayed 1 night in August 2011
Great location excellent hotel”
Lovely grounds, spacious room, wonderful breakfast
unfortunately only stayed for one night after ascot meeting...would have loved to stayed longer. can highly recommend this hotel. exceptionally clean, staff very helpful, breakfast was very good...and lots of it.
Reviewed August 10, 2011
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10.0
jenny from United Kingdom
Family with teens
Stayed 1 night in September 2010
Excellent”
spa, breakfast
staff at spa reception
The hotel is amongst beautiful and peaceful grounds, lots of mature trees and velvet lawns. The staff were all helpful, polite and cheerful and the room was squeaky clean. Because we had booked a room with our child, we had an executive size which was big enough for us. The spa was a real luxury, though children only allowed at certain times and not in the hot tub, sauna etc. Unfortunately the staff at the spa reception in the evening were less helpful and friendly than we would hope for.
Reviewed September 21, 2010
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8.3
Bernard from United Kingdom
Couple
Stayed 2 nights in August 2010
Berestyde hotel”
Good pool/spa.Nice grounds.Plenty of parking.Nice food.Excellent breakfast menu.
We were well looked after despite the hotel being busy.Private room provided for our party to have a meal together. Breakfast was until 10 am on the weekend.Good selection of food replenished regularly.Quaint interior from old part of hotel which has a bit of history.
Reviewed August 25, 2010
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