Macdonald Randolph Hotel
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Macdonald Randolph Hotel

Beaumont Street, Oxford City Center, Oxford, United Kingdom, OX1 2LN
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Classic Double - Bathroom Macdonald Randolph Hotel
Classic Double - Bathroom
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     Macdonald Randolph Hotel
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    Classic Double - Bathroom Macdonald Randolph Hotel
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    Exterior view Macdonald Randolph Hotel

    Macdonald Randolph Hotel Reviews

    8.3
    Excellent
    /10
    (157 reviews)See what guests said
    9.6
    Exceptional

    "Our timing was excellent, as they had just completed the mai..."

    Douglas

    -

    March 27, 2017

    8.7
    Excellent cleanliness
    Recommended by 80% of guests

    Things you’ll love about Macdonald Randolph Hotel

    Things you'll love

    • 720 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Hot tub

    Exceptional
    Location
    9.5
    See map
    Exceptional location
    Popular
    Nearby
  • Ashmolean Museum of Art and Archaeology90 m
  • University of Oxford320 m
  • Oxford Castle Unlocked420 m
  • University Church of St Mary the Virgin490 m
  • Pitt Rivers Museum510 m
  • Oxford University Museum of Natural History510 m
  • Christ Church640 m
  • Oxford University Parks820 m
  • Christ Church Meadow910 m
  • Magdalen College7.11 km
  • Value for money7.2
    Distance to city center0.2 Miles
    Location rating9.5
    Nearest airportCoventry Airport (CVT)
    Distance to airport70.3 km

    Rooms available at Macdonald Randolph Hotel

    8.4
    Excellent
    Room comfort & quality
    Club Classic King
    Club Classic King
    ...
    • Room size: 25 m²/269 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Executive Twin or Double Room
    Executive Twin or Double Room
    ...
    • Room size: 49 m²/527 ft²
    • Street view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Classic Double
    Classic Double
    ...
    • Room size: 25 m²/269 ft²
    • Street view
    • 1 double bed
    Enter dates to see prices
    Classic Single
    Classic Single
    ...
    • Room size: 25 m²/269 ft²
    • Street view
    • 1 single bed
    Enter dates to see prices
    Feature Suite
    Feature Suite
    ...
    • Room size: 49 m²/527 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Royal Suite
    Royal Suite
    ...
    • Room size: 139 m²/1496 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Feature King Non-Smoking
    Feature King Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 99 m²/1066 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Double Executive
    Double Executive
    ...
      Enter dates to see prices
      Accessible King
      Accessible King
      ...
      • Non-smoking
      • Bathtub
      • 2 single beds and 1 king be...
      Enter dates to see prices
      Have a question for Macdonald Randolph Hotel?

      What people love about Macdonald Randolph Hotel

      • 10.0
        Exceptional

        "The room is clean and comfortable."

        Youqian

        |

        December 11, 2018

      • 8.8
        Excellent

        "Overall, a comfortable stay."

        Elison

        |

        June 14, 2016

      • 9.2
        Exceptional

        "The facilities and amenities were excellent."

        SHIRLEY

        |

        July 12, 2017

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      More about Macdonald Randolph Hotel

      More about Macdonald Randolph Hotel

      9.2
      Exceptional

      "The room was pleasant, spacious, and charming."

      SHIRLEY

      |

      July 12, 2017

      An overview

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      What they offer

      7.6
      Very good

      "Concierge was great - always helpful, and managed the car pa..."

      Ali M.

      |

      October 22, 2018

      Read more reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Reviews of Macdonald Randolph Hotel from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (157)Booking.com Reviews (2337)
      8.3
      /
      10
      Cleanliness8.7
      Facilities8.0
      Location9.5
      Room comfort and quality8.4
      Service8.2
      Value for money7.2
      All languages
      All guests (157)
      All room types
      Showing 97 verified guest comments
      12345
      8.8
      Excellent
      Chan from Hong Kong
      Family with young children
      Classic Double
      Stayed 2 nights in April 2019

      The reception and concierge are so good, they are very welcome with polite and respect”

      But all of the staffs in the restaurant are not very welcome face except one lady with very polite and smile but unlucky us just met her once, It’s not really nice you meet the black face with no smile peoples once you woke and during in the beautiful breakfast time! But again , the receptionist and concierge are very very good! This is a wonderful hotel and location but try to not dine in the restaurants

      Reviewed April 22, 2019
      9.2
      Exceptional
      Shirley from United Kingdom
      Solo traveler
      Classic Double
      Stayed 2 nights in March 2019

      Very friendly luxury hotel with extremely professional staff”

      The hotel is undergoing major building work which is disappointing as most of the facade is currently encased in scaffolding but hopefully when completed it will return to its former attractive aspect.

      Reviewed March 14, 2019
      6.0
      Damian from Singapore
      Solo traveler
      Executive Twin or Double Room
      Stayed 1 night in December 2018

      Difficult to feel positive about this one”

      I arrived at 11:30am to be told that I couldn't check-in until 3:30pm and told in a very blunt and unhelpful manner. I then asked whether there was somewhere I could work for a few hours at which point I was asked to pay GBP50 for the use of the VIP lounge for a few hours. Apparently there is no work room or business centre. Whilst I appreciate the historic nature of Oxford, I would have thought a hotel charging the rates that they do would have moved into the 21st Century! I eventually was told I could access my room at around 3:15pm only to find that it was a double when I had booked a twin and re-confirmed this booking when first checking in hours earlier. This was important as I had my teenage daughter joining me later in the day. This was fixed but not without some fuss. Finally, as instructed I called room service to request some milk to make a cup of tea. The milk arrived around 30 minutes after I called. Cold tea! Breakfast was average with poached eggs that were hard..... All in all - there was nothing to feel good about at this hotel.

      Reviewed December 15, 2018
      9.6
      Exceptional
      Nina from Germany
      Family with teens
      Classic Double
      Stayed 1 night in October 2016

      Beautiful time in Oxford”

      Very nice hotel to stay in with beautiful comfortable rooms. Staff were very friendly and helpful. Hotel bar has great cocktails. Be aware that parking has to be pre-booked, otherwise you will have to pay £30/day for parking in a "sister" public car-park of the hotel. Found it quite difficult to find parking on a weekend in Oxford. Overall, enjoyed the stay.

      Reviewed October 21, 2016
      9.3
      Exceptional
      Patrick from United Kingdom
      Solo traveler
      Stayed 1 night in December 2012

      As good as ever ”

      Location and class

      Yet again the Randolph delivered. I arrived from an overnight flight at 8am and my room was waiting. As always the staff were excellent; I had no complaints and will be back. The room was fresh and comfy - and nicely warm in the cold Oxfordshire weather .

      Reviewed January 07, 2013
      8.4
      Excellent
      Cathy
      Couple
      Stayed 1 night in April 2019

      A piece of old world nostalgia”

      A stay at the Randolph is a must if you’ve followed Morse, Lewis and Endeavour TV shows.

      Reviewed May 01, 2019

      Dear Cathy, Thank you for your review of the hotel, we are delighted you enjoyed the recognition of the Morse & Lewis TV series, we are very fortunate to have been involved in such TV gold. We look forward to welcoming you back to the hotel in the near future. Kindest Regards, Tom M Hotel Manager

      Responded May 05, 2019
      Macdonald Randolph Hotel
      8.0
      Excellent
      fiona
      Couple
      Classic Double
      Stayed 1 night in April 2019

      Trip to theatre ”

      Wanted to be close to theatre. Hotel is perfect as in quieter street. It’s not perfect but comfortable and friendly

      Reviewed April 28, 2019

      Dear Fiona, Thank you for providing us with feedback regarding your recent stay, we certainly are a very quiet area in the centre of oxford perfect for Theatre trips. i am sorry to hear you did not find our hotel to be perfect, we are always trying to improve our service. Many thanks and we hope to welcome you back to the hotel soon. Kindest Regards, Tom M Hotel Manager

      Responded May 05, 2019
      Macdonald Randolph Hotel
      10.0
      Exceptional
      Mandip from United Kingdom
      Couple
      Classic Double
      Stayed 1 night in August 2018

      Excellent service!”

      Best service from any hotel I have been to, the Concierge was brilliant. All the staff smiled and wanted to help. Food is excellent, rooms are very good. Enjoyed our stay, the Hotel and Staff just made it so much better!

      Reviewed August 17, 2018
      10.0
      Exceptional
      Youqian from United Kingdom
      Business traveler
      Executive Twin or Double Room
      Stayed 1 night in December 2018

      Center of Oxford”

      The room is clean and comfortable.

      Reviewed December 11, 2018
      8.0
      Excellent
      Zhihong from China
      Family with teens
      Club Classic King
      Stayed 1 night in July 2017

      Disappointing attitude of staff!”

      The front desk was eager to get us done with and wouldn't even look at us as he wished us a nice stay - wondering what's so interesting on his computer that he's so eager to get back to! Found the cleaning lady in the room when we got there, but at night before showering we found the heated towel rack wasn't even on! However had good location and facilities.

      Reviewed July 15, 2017
      9.2
      Exceptional
      SHIRLEY from Philippines
      Solo traveler
      Feature King Non-Smoking
      Stayed 1 night in June 2017

      Exceptional”

      The room was pleasant, spacious, and charming. The facilities and amenities were excellent. The restaurant - Acanthus -- served terrific and delicious meals! The meal service took some time but it was worth the wait.

      Reviewed July 12, 2017
      9.6
      Exceptional
      Douglas from United States
      Couple
      Club Classic King
      Stayed 2 nights in March 2017

      Great weekend in Oxford”

      My girlfriend and I had a wonderful weekend in Oxford, anchored with a delightful stay at the MacDonald Randolph Hotel. Our timing was excellent, as they had just completed the main lobby renovations (very nice). Also, the first room assigned had a weird odor (which the bellman recognized too) - so we were reassigned a much better room with view, and complementary champagne. Great!!

      Reviewed March 27, 2017
      8.0
      Excellent
      jasmine from Singapore
      Couple
      Classic Double
      Stayed 2 nights in October 2016

      Very good”

      the hotel was still undergoing some renovation when we were there, so our window curtains had to be closed during the day as there was scaffolding right outside. the carpet at the side of the bed was also damp. overall stay was all right (saved by its wonderful location), but we hadn't expected the room to be so small for the price.

      Reviewed March 20, 2017
      9.6
      Exceptional
      Catherine from Australia
      Couple
      Club Classic King
      Stayed 1 night in December 2016

      Recommend this hotel. Excellent facilities, staff and location.”

      Very comfortable beds, pleasant room, attention to detail made our brief stay enjoyable. We had an issue with noise from a function downstairs but staff were great and quickly and very courteously moved us to another room. This place deserves its long standing reputation as a really good hotel.

      Reviewed December 26, 2016
      8.8
      Excellent
      Mala from United Kingdom
      Business traveler
      Classic Double
      Stayed 1 night in December 2016

      Usually lovely but had a disappointing room this time. ”

      The room was directly off the main landing and very noisy. It also lacked any sense of privacy and that bothered me a lot. Once inside it was fine but I could never properly relax in it as I could constantly hear the traffic from the lift and the lobby. And after the lovely room I had the previous time I stayed there, I felt very disappointed. Since I was a woman checking in alone I felt a bit cheated, like I had been assigned a lower quality room intentionally when I know others were also available. Being very British I'm not one to make a fuss but will consider a different hotel next time. I work in Oxford but live out of town so I do like to treat myself to a night without driving occasionally and this was a disappointment. One of my Christmas treats that let me down. Agoda booking service was great though.

      Reviewed December 21, 2016
      10.0
      Exceptional
      Chang from Australia
      Couple
      Stayed 1 night in June 2016

      Good location, helpful staff and more”

      We really enjoyed our stay at the hotel. The staff was really helpful and quick with check-in. when we mentioned to the staff that the aircon wasn't working properly in our room, they responded quickly and even upgraded the room for us. The breakfast was lovely and it's very easy to get around.

      Reviewed October 14, 2016
      8.8
      Excellent
      Elison from Singapore
      Business traveler
      Classic Double
      Stayed 3 nights in June 2016

      Great location”

      The Hotel is just opposite to the Ashmolean Museum, and there are shops and restaurants just round the corner. It's also a short 10 min walk to the University of Oxford where I was visiting. Overall, a comfortable stay.

      Reviewed June 14, 2016
      8.4
      Excellent
      Gordon from United Kingdom
      Couple
      Club Classic King
      Stayed 3 nights in May 2016

      enjoyed visit”

      This was a birthday treat, nice hotel, lifts supposed to hold 6 people, had a job squeezing 3 people in with 2 suitcases. Our room was nice but the view wasn't. All staff was pleasant and polite especially housekeeping. The cooked breakfast was ok but found it only slightly warm. They don't tell you when booking on line that the car parking fee is £28.50 per night which was a shock when we arrived.

      Reviewed May 19, 2016
      6.0
      Lukas from Australia
      Couple
      Classic Double
      Stayed 1 night in February 2015

      Overpriced and overrated”

      Location - that is all.

      Service was cold to rude - we were made to feel like a burden, rather than a paying guest. Our room looked out into a dreary concrete central courtyard and we had to look through scaffolding to get any light. The lobby smelled like toilet disinfectant. This hotel was a rip off and its only redeeming feature was a convenient location.

      Reviewed February 15, 2015
      8.7
      Excellent
      Heather from United Kingdom
      Group
      Stayed 1 night in October 2014

      Girls group ”

      Bed

      It was pleasant with luxury beds and bath products. However everything was at an extra charge... 15 pounds for the jacuzzi and 28.50 for parking. This seems a lot when the room without breakfast was £190 .

      Reviewed October 08, 2014
      12345
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      • Exceptional location
      • Ashmolean Museum of Art and Archaeology
      • Oxford Train Station is within 0.72 km