Macdonald Randolph Hotel
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Classic Double - Bathroom Macdonald Randolph Hotel
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 Macdonald Randolph Hotel
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8.3
Excellent
/10
(180 reviews)See what guests said
See map
9.4
Exceptional
Location rating score
Exceptional location
Parking
Available
  • Po Na Na50 m
  • St. Mary Magdalen60 m
  • Oxford Playhouse70 m
  • Debenhams80 m
  • Oxford Internet Institute90 m
  • Ashmolean Museum of Art and Archaeology90 m
  • Burton Taylor Theatre90 m
  • New Theatre120 m
  • Balliol College120 m
  • New Bodleian Library120 m
  • Free Wi-Fi

    Macdonald Randolph Hotel

    Beaumont Street, Oxford City Center, Oxford, United Kingdom, OX1 2LN - See map

    This property is in high demand!

    Booked 22 times

    "Our timing was excellent, as they had just completed the main lobby renovations (very nice)."
    Douglas - March 27, 2017
    Excellent cleanliness
    8.6 rating for cleanliness
    Excellent comfort
    8.4 room quality and comfort
    • 720 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    Cheaper than 97% of all properties in Oxford in the last 24 hours

    Compared to 669 Oxford properties at Agoda for various dates

    Property ranking|Compared to 669 Oxford properties
    See all rankings
    Location score
    9.4/10
    Room comfort score
    8.4/10
    Room size
    48 sqm.
    Cleanliness score
    8.6/10
    Better than
    99
    %
    of Oxford properties
    Better than
    99
    %
    of Oxford properties
    Bigger than
    99
    %
    of Oxford properties
    Better than
    98
    %
    of Oxford properties
    Value for money7.2
    Distance to city center0.2 Miles
    Location rating9.4
    Nearest airportCoventry Airport (CVT)
    Distance to airport70.3 km

    Rooms available at Macdonald Randolph Hotel

    8.4
    Excellent
    Room comfort & quality
    Club Classic King
    Club Classic King
    ...
    • Room size: 25 m²/269 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Executive Twin or Double Room
    Executive Twin or Double Room
    ...
    • Room size: 49 m²/527 ft²
    • Street view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Classic Double
    Classic Double
    ...
    • Room size: 25 m²/269 ft²
    • Street view
    • 1 double bed
    Enter dates to see prices
    Classic Single
    Classic Single
    ...
    • Room size: 25 m²/269 ft²
    • Street view
    • 1 single bed
    Enter dates to see prices
    Feature Suite
    Feature Suite
    ...
    • Room size: 49 m²/527 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Royal Suite
    Royal Suite
    ...
    • Room size: 139 m²/1496 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Feature King Non-Smoking
    Feature King Non-Smoking
    ...
    • Room size: 25 m²/269 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 99 m²/1066 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Accessible King
    Accessible King
    ...
    • Non-smoking
    • Bathtub
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Royal Suite
    Royal Suite
    ...
    • 1 queen bed
    Enter dates to see prices

    What people love about Macdonald Randolph Hotel

    • 10.0
      Exceptional
      Staff 

      "Enjoyed our stay, the Hotel and Staff just made it so much better!"

      Mandip

      |

      August 17, 2018

    • 9.2
      Exceptional

      "The restaurant - Acanthus -- served terrific and delicious meals!"

      SHIRLEY

      |

      July 12, 2017

    • 9.6
      Exceptional

      "Very nice hotel to stay in with beautiful comfortable rooms."

      Nina

      |

      October 21, 2016

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    More about Macdonald Randolph Hotel

    More about Macdonald Randolph Hotel

    7.6
    Very good

    "Concierge was great - always helpful, and managed the car pa..."

    Ali M.

    |

    October 22, 2018

    An overview

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    Most talked about facilities

    Breakfast
    8 mentions
    Food & Dining
    4 mentions
    Housekeeping
    4 mentions

    What they offer

    10.0
    Exceptional
    Staff 

    "Best service from any hotel I have been to, the Concierge wa..."

    Mandip

    |

    August 17, 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    Full English/Irish

    Restaurants on site

    Akanthus
    Cuisine:British
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Most helpful reviews for Macdonald Randolph Hotel
    Family with teens
    Stayed 3 nights in July 2019
    Classic Double
    Excellent8.8
    Old age charm in the heart of Oxford, a few minutes walk from all the shops & Westgate mall. The staff are very friendly & helpful and the place is kept very clean.
    Tarafrom IndiaReviewed July 21, 2019
    Family with young children
    Stayed 2 nights in April 2019
    Classic Double
    Excellent8.8
    The reception and concierge are so good, they are very welcome with polite and respectBut all of the staffs in the restaurant are not very welcome face except one lady with very polite and smile but unlucky us just met her once, It’s not really nice you meet the black face with no smile peoples once you woke and during in the beautiful breakfast time! But again , the receptionist and concierge are very very good! This is a wonderful hotel and location but try to not dine in the restaurants
    Chanfrom Hong KongReviewed April 22, 2019
    Solo traveler
    Stayed 2 nights in March 2019
    Classic Double
    Exceptional9.2
    Very friendly luxury hotel with extremely professional staffThe hotel is undergoing major building work which is disappointing as most of the facade is currently encased in scaffolding but hopefully when completed it will return to its former attractive aspect.
    Shirleyfrom United KingdomReviewed March 14, 2019
    Couple
    Stayed 1 night in December 2016
    Club Classic King
    Exceptional9.6
    Recommend this hotel. Excellent facilities, staff and location.Very comfortable beds, pleasant room, attention to detail made our brief stay enjoyable. We had an issue with noise from a function downstairs but staff were great and quickly and very courteously moved us to another room. This place deserves its long standing reputation as a really good hotel.
    Catherinefrom AustraliaReviewed December 26, 2016
    Family with teens
    Stayed 1 night in October 2016
    Classic Double
    Exceptional9.6
    Beautiful time in OxfordVery nice hotel to stay in with beautiful comfortable rooms. Staff were very friendly and helpful. Hotel bar has great cocktails. Be aware that parking has to be pre-booked, otherwise you will have to pay £30/day for parking in a "sister" public car-park of the hotel. Found it quite difficult to find parking on a weekend in Oxford. Overall, enjoyed the stay.
    Ninafrom GermanyReviewed October 21, 2016

    Reviews of Macdonald Randolph Hotel from real guests

    Overall rating
    8.3
    Excellent
    From 2518 reviews
    Provided by verified guests of
    Agoda Reviews (180)Booking.com Reviews (2338)
    Rating via Agoda8.3
    /
    10
    Cleanliness8.6
    Facilities7.9
    Location9.4
    Room comfort and quality8.4
    Service8.2
    Value for money7.2
    High score for Oxford
    Rating
    9+ Exceptional (38)
    8-9 Excellent (27)
    7-8 Very Good (21)
    6-7 Good (9)
    <6 Below Expectation (14)
    Time of the year
    Mar - May (28)
    Jun - Aug (29)
    Sep - Nov (18)
    Dec - Feb (34)
    All guests (180)
    All room types
    All languages
    Showing 109 verified guest comments
    12345
    8.8
    Excellent
    Tara from India
    Family with teens
    Classic Double
    Stayed 3 nights in July 2019

    Old age charm in the heart of Oxford, a few minutes walk from all the shops & Westgate mall. ”

    The staff are very friendly & helpful and the place is kept very clean.

    Reviewed July 21, 2019
    8.8
    Excellent
    Chan from Hong Kong
    Family with young children
    Classic Double
    Stayed 2 nights in April 2019

    The reception and concierge are so good, they are very welcome with polite and respect”

    But all of the staffs in the restaurant are not very welcome face except one lady with very polite and smile but unlucky us just met her once, It’s not really nice you meet the black face with no smile peoples once you woke and during in the beautiful breakfast time! But again , the receptionist and concierge are very very good! This is a wonderful hotel and location but try to not dine in the restaurants

    Reviewed April 22, 2019
    9.2
    Exceptional
    Shirley from United Kingdom
    Solo traveler
    Classic Double
    Stayed 2 nights in March 2019

    Very friendly luxury hotel with extremely professional staff”

    The hotel is undergoing major building work which is disappointing as most of the facade is currently encased in scaffolding but hopefully when completed it will return to its former attractive aspect.

    Reviewed March 14, 2019
    9.6
    Exceptional
    Catherine from Australia
    Couple
    Club Classic King
    Stayed 1 night in December 2016

    Recommend this hotel. Excellent facilities, staff and location.”

    Very comfortable beds, pleasant room, attention to detail made our brief stay enjoyable. We had an issue with noise from a function downstairs but staff were great and quickly and very courteously moved us to another room. This place deserves its long standing reputation as a really good hotel.

    Reviewed December 26, 2016
    9.6
    Exceptional
    Nina from Germany
    Family with teens
    Classic Double
    Stayed 1 night in October 2016

    Beautiful time in Oxford”

    Very nice hotel to stay in with beautiful comfortable rooms. Staff were very friendly and helpful. Hotel bar has great cocktails. Be aware that parking has to be pre-booked, otherwise you will have to pay £30/day for parking in a "sister" public car-park of the hotel. Found it quite difficult to find parking on a weekend in Oxford. Overall, enjoyed the stay.

    Reviewed October 21, 2016
    9.3
    Exceptional
    Patrick from United Kingdom
    Solo traveler
    Stayed 1 night in December 2012

    As good as ever ”

    Location and class

    Yet again the Randolph delivered. I arrived from an overnight flight at 8am and my room was waiting. As always the staff were excellent; I had no complaints and will be back. The room was fresh and comfy - and nicely warm in the cold Oxfordshire weather .

    Reviewed January 07, 2013
    7.2
    Very good
    ChengKai from Singapore
    Solo traveler
    Single
    Stayed 2 nights in May 2019

    Poor follow up on the details”

    Stayed here for two nights. Despite telling the staff 3 times that the air conditioning was not working, nothing was done or followed up. For the price you were paying, this is probably not the kind of service that you were expecting from them. 5 star price but 2-3 star service

    Reviewed May 26, 2019

    Dear ChengKai, Thank you for your recent feedback. I am disappointed to see that you didn't enjoy your stay with us and that you didn't fulfill your expectations. I have passed on your feedback to the Head of Departments and they will investigate what has happened. I hope to be able to welcome you back in the future in our beautiful hotel. If you wish to contact me, I will be more than happy to listen to your experience with us. Kind Regards, Jade E Guest Relations Manager

    Responded May 31, 2019
    Macdonald Randolph Hotel
    6.0
    Damian from Singapore
    Solo traveler
    Executive Twin or Double Room
    Stayed 1 night in December 2018

    Difficult to feel positive about this one”

    I arrived at 11:30am to be told that I couldn't check-in until 3:30pm and told in a very blunt and unhelpful manner. I then asked whether there was somewhere I could work for a few hours at which point I was asked to pay GBP50 for the use of the VIP lounge for a few hours. Apparently there is no work room or business centre. Whilst I appreciate the historic nature of Oxford, I would have thought a hotel charging the rates that they do would have moved into the 21st Century! I eventually was told I could access my room at around 3:15pm only to find that it was a double when I had booked a twin and re-confirmed this booking when first checking in hours earlier. This was important as I had my teenage daughter joining me later in the day. This was fixed but not without some fuss. Finally, as instructed I called room service to request some milk to make a cup of tea. The milk arrived around 30 minutes after I called. Cold tea! Breakfast was average with poached eggs that were hard..... All in all - there was nothing to feel good about at this hotel.

    Reviewed December 15, 2018
    8.4
    Excellent
    Cathy
    Couple
    Stayed 1 night in April 2019

    A piece of old world nostalgia”

    A stay at the Randolph is a must if you’ve followed Morse, Lewis and Endeavour TV shows.

    Reviewed May 01, 2019

    Dear Cathy, Thank you for your review of the hotel, we are delighted you enjoyed the recognition of the Morse & Lewis TV series, we are very fortunate to have been involved in such TV gold. We look forward to welcoming you back to the hotel in the near future. Kindest Regards, Tom M Hotel Manager

    Responded May 05, 2019
    Macdonald Randolph Hotel
    8.0
    Excellent
    fiona
    Couple
    Classic Double
    Stayed 1 night in April 2019

    Trip to theatre ”

    Wanted to be close to theatre. Hotel is perfect as in quieter street. It’s not perfect but comfortable and friendly

    Reviewed April 28, 2019

    Dear Fiona, Thank you for providing us with feedback regarding your recent stay, we certainly are a very quiet area in the centre of oxford perfect for Theatre trips. i am sorry to hear you did not find our hotel to be perfect, we are always trying to improve our service. Many thanks and we hope to welcome you back to the hotel soon. Kindest Regards, Tom M Hotel Manager

    Responded May 05, 2019
    Macdonald Randolph Hotel
    10.0
    Exceptional
    Mandip from United Kingdom
    Couple
    Classic Double
    Stayed 1 night in August 2018

    Excellent service!”

    Best service from any hotel I have been to, the Concierge was brilliant. All the staff smiled and wanted to help. Food is excellent, rooms are very good. Enjoyed our stay, the Hotel and Staff just made it so much better!

    Reviewed August 17, 2018
    8.0
    Excellent
    Zhihong from China
    Family with teens
    Club Classic King
    Stayed 1 night in July 2017

    Disappointing attitude of staff!”

    The front desk was eager to get us done with and wouldn't even look at us as he wished us a nice stay - wondering what's so interesting on his computer that he's so eager to get back to! Found the cleaning lady in the room when we got there, but at night before showering we found the heated towel rack wasn't even on! However had good location and facilities.

    Reviewed July 15, 2017
    9.2
    Exceptional
    SHIRLEY from Philippines
    Solo traveler
    Feature King Non-Smoking
    Stayed 1 night in June 2017

    Exceptional”

    The room was pleasant, spacious, and charming. The facilities and amenities were excellent. The restaurant - Acanthus -- served terrific and delicious meals! The meal service took some time but it was worth the wait.

    Reviewed July 12, 2017
    9.6
    Exceptional
    Douglas from United States
    Couple
    Club Classic King
    Stayed 2 nights in March 2017

    Great weekend in Oxford”

    My girlfriend and I had a wonderful weekend in Oxford, anchored with a delightful stay at the MacDonald Randolph Hotel. Our timing was excellent, as they had just completed the main lobby renovations (very nice). Also, the first room assigned had a weird odor (which the bellman recognized too) - so we were reassigned a much better room with view, and complementary champagne. Great!!

    Reviewed March 27, 2017
    8.0
    Excellent
    jasmine from Singapore
    Couple
    Classic Double
    Stayed 2 nights in October 2016

    Very good”

    the hotel was still undergoing some renovation when we were there, so our window curtains had to be closed during the day as there was scaffolding right outside. the carpet at the side of the bed was also damp. overall stay was all right (saved by its wonderful location), but we hadn't expected the room to be so small for the price.

    Reviewed March 20, 2017
    8.8
    Excellent
    Mala from United Kingdom
    Business traveler
    Classic Double
    Stayed 1 night in December 2016

    Usually lovely but had a disappointing room this time. ”

    The room was directly off the main landing and very noisy. It also lacked any sense of privacy and that bothered me a lot. Once inside it was fine but I could never properly relax in it as I could constantly hear the traffic from the lift and the lobby. And after the lovely room I had the previous time I stayed there, I felt very disappointed. Since I was a woman checking in alone I felt a bit cheated, like I had been assigned a lower quality room intentionally when I know others were also available. Being very British I'm not one to make a fuss but will consider a different hotel next time. I work in Oxford but live out of town so I do like to treat myself to a night without driving occasionally and this was a disappointment. One of my Christmas treats that let me down. Agoda booking service was great though.

    Reviewed December 21, 2016
    10.0
    Exceptional
    Chang from Australia
    Couple
    Stayed 1 night in June 2016

    Good location, helpful staff and more”

    We really enjoyed our stay at the hotel. The staff was really helpful and quick with check-in. when we mentioned to the staff that the aircon wasn't working properly in our room, they responded quickly and even upgraded the room for us. The breakfast was lovely and it's very easy to get around.

    Reviewed October 14, 2016
    8.8
    Excellent
    Elison from Singapore
    Business traveler
    Classic Double
    Stayed 3 nights in June 2016

    Great location”

    The Hotel is just opposite to the Ashmolean Museum, and there are shops and restaurants just round the corner. It's also a short 10 min walk to the University of Oxford where I was visiting. Overall, a comfortable stay.

    Reviewed June 14, 2016
    8.4
    Excellent
    Gordon from United Kingdom
    Couple
    Club Classic King
    Stayed 3 nights in May 2016

    enjoyed visit”

    This was a birthday treat, nice hotel, lifts supposed to hold 6 people, had a job squeezing 3 people in with 2 suitcases. Our room was nice but the view wasn't. All staff was pleasant and polite especially housekeeping. The cooked breakfast was ok but found it only slightly warm. They don't tell you when booking on line that the car parking fee is £28.50 per night which was a shock when we arrived.

    Reviewed May 19, 2016
    6.0
    Lukas from Australia
    Couple
    Classic Double
    Stayed 1 night in February 2015

    Overpriced and overrated”

    Location - that is all.

    Service was cold to rude - we were made to feel like a burden, rather than a paying guest. Our room looked out into a dreary concrete central courtyard and we had to look through scaffolding to get any light. The lobby smelled like toilet disinfectant. This hotel was a rip off and its only redeeming feature was a convenient location.

    Reviewed February 15, 2015
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    Macdonald Randolph Hotel
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    • Exceptional location
    • Ashmolean Museum of Art and Archaeology
    • Oxford Train Station is within 0.72 km