Madam Moon Hotel

Stay in the heart of Hanoi
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Excellent
From 174 reviewsSee what guests said
8.3
Madam Moon Hotel
Madam Moon Hotel
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Deluxe Double Room Madam Moon Hotel
Deluxe Double Room
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Reception Madam Moon Hotel
Reception
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Restaurant Madam Moon Hotel
Restaurant
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Restaurant Madam Moon Hotel
Restaurant
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Location
Exceptional
9.1
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  • Airport transfer

  • Heart of the City

  • Currency exchange

  • Free Wi-Fi in all rooms

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Room choices
8.5
Excellent
Room comfort & quality
Deluxe Family Room
Deluxe Family Room
...
  • Street view
  • 32 m²/344 ft²
  • 2 double beds
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Deluxe Triple Room
Deluxe Triple Room
...
  • Street view
  • 29 m²/312 ft²
  • 1 single bed and 1 double b...
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Deluxe Twin Room
Deluxe Twin Room
...
  • Street view
  • 26 m²/280 ft²
  • 2 single beds
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Deluxe Double Room
Deluxe Double Room
...
  • Street view
  • 26 m²/280 ft²
  • 1 double bed
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Deluxe Single
Deluxe Single
...
  • Street view
  • 26 m²/280 ft²
  • 1 double bed
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More about Madam Moon Hotel

More about Madam Moon Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Vietnamese cuisine
Vietnamese cuisine
The Balcony Bar & Cafe
50 mVietnamese
80s Vietnamese Cuisine Restaurant
80 mVietnamese
6onsixteen
90 mVietnamese
Asian cuisine
Asian cuisine
Old Street Cafe & Restaurant
10 mAsian, European, Vietnamese
Buon Dua Le Cafe & Restaurant
20 mAsian, Cafe, Vegetarian
Rainbow Cafe
60 mAsian, International, Italian
Cafe
Cafe
The Note Coffee
60 mCafe
tanmy design cafe with Press Club
80 mCafe, International, Vietnamese
Apple Tart French Bakery
80 mCafe, European, French

What they offer

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What's nearby

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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (174)Booking.com Reviews (164)
8.3
Excellent
Filter by guest type:
Cleanliness8.2
Facilities6.9
Location9.1
Room comfort and quality8.5
Service8.6
Value for money8.3
Provided by verified guests of Agoda
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Deluxe Double Room
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Showing 156 verified guest comments
12345
10.0
Laurent from India
Family with teens
Deluxe Triple Room
Stayed 2 nights in April 2018
Good emplacement and good hotel”
we were staying 2 nights. the place is close for everything. the room are upstair, good size and clean with good bed. reception is kindness and helpful if you need. they can organize trip for you with good price.
Reviewed April 12, 2018
9.2
shanny from Indonesia
Family with young children
Deluxe Family Room
Stayed 1 night in March 2017
Very nice Room, Too bad no lift but then we got an upgrade for free”
Book here for several day. Very Good location, near hoan kim lake u can just walk less than 5 minute Surrounding quite good. Breakfast at the opposite of hotel (restaurant), serve a quite good choice if u compare for the price. If u travel with an elderly, pregnant woman, or travel with huge luggage u better book hotel with lift. We go with an elderly, pregnant woman, and young children with 7 luggage. we got room at the 4th floor.(i request already for room at 2nd floor) Room was quite enough, clean and look well maintain. Thanks God just for 1 night. We got move to other hotel (near the madam moon), got a free upgrade, bigger room, and elevator (fiuhhh) with a bonus small balcony. Thankss madam moon. :)
Reviewed September 22, 2017
8.4
Man from Taiwan
Couple
Deluxe Double Room
Stayed 2 nights in September 2017
Good place to stay”
The hotel is in the lane,with lovely windows so you can watch the view of the streets down there, so nice. Great location, good staffs.
Reviewed September 20, 2017
4.0
Stephen from United States
Couple
Deluxe Double Room
Stayed 2 nights in April 2017
Disappointing, Not Great, and Honestly just ok”
First, they gave our room away when we arrived. They told us. Bad service to start. Then after traveling all that way they just moved us to another hotel. I wouldnt be so upset about that.. happens all the time but they only made us stay one night there. We have 2 nights booked and that would mean we would have to move again the next day. really upsetting and bad service. We got the manager involved and he moved us to a nicer place but we still had to move. All these places seemed to be run by the same person and were all super close to each other. I am not sure why we had to move so much. Really disappointed in that. We booked our trip to Sapa there, which Sapa is worth it. But, I honestly feel like you could have received a better deal somewhere else. But, in the future, I would book everything including Ha Long Bay once I got to Hanoi and not early. Everything is just a scam in Hanoi. They rip you off here and there and there is always a cheaper price. I wish someone just had the best price and best service. But its hard to find. The lady who sold us the Sapa trip was great, but I have worked in those tour agency jobs and its hard to promise and deliver something better when everyone just goes to the same place all the time... But, they were kind about the booking.
Reviewed April 19, 2017
10.0
Manish from United States
Business traveler
Deluxe Twin Room
Stayed 1 night in January 2017
Great location”
Great location and great free breakfast
Reviewed January 22, 2017
8.0
Wesley from Vietnam
Family with young children
Stayed 3 nights in December 2016
Nice and friendly staff in a clean hotel”
Nice staff, very helpful, which can organize tours for you upon request (very good English at the reception). The rooms are cute and comfy. Only one thing to complain about: the noise in the streets at night (while being extremely common in the Old Quarter).
Reviewed January 06, 2017
7.6
Wesley from Vietnam
Family with teens
Stayed 2 nights in December 2016
Nice hotel, surroundings slightly noisy”
Kind staff, nice hotel and clean rooms: not much to complain about in this hotel, a lot to praise. Booked several nights for my visiting family. They only complained about the noise at night (which in the Old Quarter is common).
Reviewed January 06, 2017
8.4
christine from United Kingdom
Couple
Stayed 2 nights in December 2016
Good budget option”
Nice enough place with friendly staff who looked after our bags when we checked out Watch out for the weekend music around hoan Kiem rest of the week this is a quiet spot and the traffic to dodge is less than in the old quarter
Reviewed December 19, 2016
6.0
I from Taiwan
Group
Stayed 3 nights in January 2016
comfortable”
nice and friendly staff
Reviewed November 24, 2016
2.0
Caroline from United Kingdom
Solo traveler
Stayed 1 night in November 2016
Haven't stayed yet!”
I have made 2 bookings at Madam Moon's. But still waiting for an actual stay. Both times I have arrived they have given my room to someone else. So have ended up taking me to another hotel. Saying there favourite line "it's a higher star hotel to here, has a balcony'. First time the alternative hotel was of terrible quality, I walked out within 5mins and found somewhere else to stay. 2nd time (I thought I should give them another chance ) and as before they sent me somewhere else. This time the mattress didn't even have a frame, was the best problem with the room. It was late and I was tired so stayed, but was out the door 1st thing. So my review is of other places they send you.
Reviewed November 23, 2016
12345
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