Very good 7.8
Based on 211 reviews

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About Mafraq Hotel

Description

In a peaceful location, away from the hustle and bustle of the city, this 4-star property is perfectly situated in the heart of the Mafraq. Access to anywhere is completely convenient with the property being located a mere 20 minutes away from Abu Dhabi National Exhibition Center, Abu Dhabi's city center, and Yas Island while being 10 minutes from Abu Dhabi International Airport. Guests are also within easy reach of Bawabat Al Sharq Mall and Zayed cricket stadium and an hour's drive from Dubai. Boasting nice furnishings, facilities, and food and beverage outlets, Mafraq Hotel also features 250 modern deluxe rooms and suites with tranquil garden and pool views and is well equipped with in-room amenities and facilities.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage(s)
  • Sauna
  • Squash court(s)
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court(s)
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Gift/souvenir shop
  • Laundry service
  • Lockers
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Swimming pool [kids]

Access

  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • Arabic
  • Filipino
  • French
  • Hindi
  • Tamil
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Policies

Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 75 AED
Breakfast Charge (when not included in room rate): 80 AED
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 25.0 Km
Distance to Airport: 10.5 Km
Internet Usage Fee: 0 AED
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 4
Number of Restaurants: 2
Number of Rooms : 250
Parking Fee (per day): 0 AED
Room Voltage: 240
Time to Airport (Minutes): 10
Year Hotel Last Renovated: 2011
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Recent customer comments

Filter by traveler type
Very good



based on 211 reviews
  • Cleanliness 8.3
  • Facilities 7.1
  • Location 7.2
  • Room Comfort/Standard 8.3
  • Service 8.0
  • Value for money 7.8
  • Food/Dining 7.2
Sort by

salinla from Thailand
Couple
Deluxe Room City View
Stayed 6 nights in March 2016
Great 👍🏻
Good
Reviewed September 15, 2016
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Nabeel from United Arab Emirates
Business traveler
Deluxe Room City View
Stayed 2 nights in September 2016
Good hotel need upgrade facilities
Hotel is good but need to improve facilities, Upgrade room furniture, Upgrade House keep items and keep on going on improving the food quality
Reviewed September 11, 2016
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Mary from Philippines
Couple
Deluxe Room City View
Stayed one night in September 2016
Nice quiet place
We both sleep well after a long flight
Reviewed September 08, 2016
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Rafat from Palestinian Territory
Family with young children
Deluxe Room City View
Stayed one night in August 2015
Nice hotel and location
Very quite. Family atmosphere
Reviewed September 04, 2016
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Rafat from Palestinian Territory
Family with young children
Deluxe Room City View
Stayed one night in August 2015
Quite and good location
Nice food.
Reviewed September 04, 2016
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Rafat from Palestinian Territory
Family with young children
Deluxe Room City View
Stayed 2 nights in August 2015
Clean and nice food
Nice hotel. Clean nice swimming pool
Reviewed September 04, 2016
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Rafat from Palestinian Territory
Family with young children
Deluxe Room City View
Stayed 3 nights in August 2015
Clean and nice food
We spent nice time with family.
Reviewed September 04, 2016
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Neesha from Malaysia
Family with young children
Deluxe Room City View
Stayed 2 nights in August 2016
Room for improvement
Staff were friendly,that's for sure!very helpful!Lets start with the room,carpet looked so filthy ,it wasn't the colour it was suppose to be,just gross. Beds were comfortable,clean sheets,tv programmed were good. Bathroom shower knob fell off,couldn't shower after the pool,took an hour to get it fixed..I felt like I was the maintenance supervisor at one point, reading lights were not working however bulb was replaced in no time. Pool, huge spacious. Just the pool area and playground was not the cleanest. There was water bottles, papers, just rubbish lying around and it was still there the next day.
Reviewed August 16, 2016
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Ali from United Arab Emirates
Business traveler
Deluxe Room City View
Stayed 4 nights in July 2016
.
.
Reviewed July 22, 2016
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Mithila from Sri Lanka
Couple
Deluxe Room Pool View
Stayed one night in July 2016
Good stay
Had a very comfortable stay at the hotel. Staff was very helpful.
Reviewed July 09, 2016
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