Air conditioning is available from 19 June until 30 September.
Please note parties, including stag or hen parties, are not permitted at this property. Please contact the hotel for more details. Contact details can be found on the booking confirmation.
Please note the use of water slides are subject to safety regulations and minimum height requirements.
Please note that the property does not accept group reservations for more than 3 rooms.
From 21 June to 6 September, if you book a stay of 7 nights or more with an all-inclusive meal plan, you will receive free tickets to nearby attractions, including Aqua Natura Water Park, Terra Natura Animal Park, Magic Poniente Beach Club and evening shows. You are welcome to contact the hotel directly for more information. Contact details can be found on your booking confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. License number: EEAT-263-A