Magnuson Grand DeSoto
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1 King Bed Nonsmoking - Guestroom Magnuson Grand DeSoto
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7.4
Very good
/10
(79 reviews)See what guests said
See map
8.0
Excellent
Location rating score
Excellent location
Parking
FREE
  • Lancaster Park & Recreation6.29 km
  • Dallas Executive Airport11.01 km
  • Paul Quinn College11.38 km
  • Lancaster Cntry View Golf Crse12.02 km
  • Old Brickyard Golf Course16.33 km
  • ArtCentre of Plano16.6 km
  • Historic Downtown Plano16.6 km
  • Dallas Zoo17.25 km
  • Bishop Arts District17.76 km
  • CocoAndre Chocolatier17.76 km
  • Free Wi-Fi

    Magnuson Grand DeSoto

    1515 N I 35 East DeSoto, Desoto, Dallas (TX), United States, 75115 - See map

    This property is in high demand!

    Booked 36 times

    "The indoor playset for children they have is an amazing save on rainy days!"
    Jeramiah - April 6, 2018
    Very good service
    7.7 rating for service
    Very good facilities on premise
    7.1 facilities on premise
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Breakfast [free]

    • Air conditioning

    Property ranking|Compared to 1,556 Dallas (TX) properties
    See all rankings
    Location score
    8.0/10
    Service score
    7.7/10
    Value for money score
    7.4/10
    Cleanliness score
    6.8/10
    Better than
    97
    %
    of Dallas (TX) properties
    Better than
    97
    %
    of Dallas (TX) properties
    Better than
    96
    %
    of Dallas (TX) properties
    Better than
    95
    %
    of Dallas (TX) properties
    Value for money7.4
    Distance to city center4 Miles
    Location rating8.0
    Nearest airportDallas Love Field (DAL)
    Distance to airport28.5 km

    Rooms available at Magnuson Grand DeSoto

    King Suite
    King Suite
    ...
    • Room size: 30 m²/323 ft²
    • Balcony/terrace
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    2 QUEEN BEDS NONSMOKING
    2 QUEEN BEDS NONSMOKING
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 2 queen beds
    Enter dates to see prices
    1 King Bed Nonsmoking
    1 King Bed Nonsmoking
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    2 Double Beds Nonsmoking
    2 Double Beds Nonsmoking
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    2 Bedroom Suite
    2 Bedroom Suite
    ...
    • Room size: 40 m²/431 ft²
    • Non-smoking
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    King Room with Sofa Bed - Non-Smoking
    King Room with Sofa Bed - Non-Smoking
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 king bed and 1 sofa bed
    Enter dates to see prices

    What people love about Magnuson Grand DeSoto

    • 9.2
      Exceptional
      Staff 

      "Breakfast was great with friendly staff."

      Ernest

      |

      October 30, 2018

    • 9.2
      Exceptional
      Cleanliness

      "Rooms are big, beds comfortable and clean."

      Brook

      |

      October 25, 2018

    • 9.2
      Exceptional
      Staff 

      "Management staffing was superb!"

      Ernest

      |

      October 30, 2018

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    More about Magnuson Grand DeSoto

    More about Magnuson Grand DeSoto

    9.2
    Exceptional

    "Had a magnificent 5 day stay here."

    Ernest

    |

    October 30, 2018

    An overview

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    Most talked about facilities

    Breakfast
    4 mentions
    Swimming Pool
    1 mention
    Housekeeping
    1 mention

    What they offer

    10.0
    Exceptional

    "Would highly recommend!!"

    Tammy

    |

    October 30, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    What guests think of this property

    Provided by verified guests of
    Agoda Reviews (79)
    Rating via Agoda7.4
    /
    10
    Cleanliness6.8
    Facilities7.1
    Location8.0
    Service7.7
    Value for money7.4
    High score for Dallas (TX)

    Most recent reviews for Magnuson Grand DeSoto

    Couple
    Stayed 1 night in November 2019
    King Room with Sofa Bed - Non-Smoking
    Exceptional10.0
    ExceptionalThe blanket could have been a LOT thicker.
    DARAfrom United StatesReviewed November 13, 2019
    Couple
    Stayed 2 nights in October 2019
    1 King Bed Nonsmoking
    Review score5.2
    Above averageI was very disappointed with my stay here. I requested an accessible room because my boyfriend is in a wheelchair, when we arrived and went to check in, they claimed they did not receive my request. Second, we asked for a shower chair, it took them forever to get it to us. Then when we left for the day on Saturday and returned back to our room it had not been cleaned. This was very upsetting. When I called the front desk, they said that house keeping had already left for the day and that I should call in the morning and request it be cleaned. We were leaving the next day, what was the point of calling and requesting it be cleaned if we were going to check out the next day? I have already made another reservation at this same location that I am unable to cancel because of the way I booked it. I am NOT looking forward to it. I was very upset when I returned to the room and it had not been cleaned, and all I got was , call tomorrow and request it be cleaned. I will NOT recommend this
    Veronicafrom United StatesReviewed October 21, 2019
    Solo traveler
    Stayed 1 night in September 2019
    1 King Bed Nonsmoking
    Excellent8.4
    MangmentI loved staying everything was on point... How ever on person on your mgnt is a very disrespectful persion.. I personaly think if u work in any kind of custome srvice agencies u should conduct you self in a higher standerd then the way i was just spoke to on the phone by this person ..
    Dustinfrom United StatesReviewed September 14, 2019
    Solo traveler
    Stayed 1 night in August 2019
    King Room with Sofa Bed - Non-Smoking
    Good6.4
    GoodNeeds to be remodeled
    Christopherfrom United StatesReviewed August 24, 2019
    Family with young children
    Stayed 2 nights in May 2019
    1 King Bed Nonsmoking
    Review score2.0
    AcceptableWhen requesting a non smoking room be prepared to inhale cigarette smoke and marijuana. Please don't expect the hallways to be clean because there may be bags of cloths, toys, shoes and oh yeah garbage. The night manager is very rude and disrespectful, he has no people skills, communication skills or understanding skills. Especially if you want to report the fact that you are not happy due to cigarette and marijuana smoking on your floor, he rather attempt to put you out. People hanging out everywhere and police in the parking lot. There is no air circulation in the halls, exercise room and elevator so expect to sweat. I'm not going to getting started on the room air conditioner. In 90 degree heat they offered a broken pool and broken Jacuzzi. If you want to workout the 3 pieces of equipment are broken and the front desk, don't bother calling they no nothing. Okay breakfast no words, no coffee. I have pictures. Rating negative 10. Corporate office does not return calls.
    TRENELLEfrom United StatesReviewed June 03, 2019

    Reviews of Magnuson Grand DeSoto from real guests

    Provided by verified guests of Agoda
    7.4
    /
    10
    Cleanliness6.8
    Facilities7.1
    Location8.0
    Service7.7
    Value for money7.4
    High score for Dallas (TX)
    Rating
    9+ Exceptional (12)
    8-9 Excellent (1)
    7-8 Very Good (2)
    6-7 Good (2)
    <6 Below Expectation (16)
    Time of the year
    Mar - May (8)
    Jun - Aug (3)
    Sep - Nov (16)
    Dec - Feb (6)
    All guests (79)
    All room types
    Showing 33 verified guest comments
    12
    10.0
    Exceptional
    DARA from United States
    Couple
    King Room with Sofa Bed - Non-Smoking
    Stayed 1 night in November 2019

    Exceptional”

    The blanket could have been a LOT thicker.

    Reviewed November 13, 2019
    5.2
    Veronica from United States
    Couple
    1 King Bed Nonsmoking
    Stayed 2 nights in October 2019

    Above average”

    I was very disappointed with my stay here. I requested an accessible room because my boyfriend is in a wheelchair, when we arrived and went to check in, they claimed they did not receive my request. Second, we asked for a shower chair, it took them forever to get it to us. Then when we left for the day on Saturday and returned back to our room it had not been cleaned. This was very upsetting. When I called the front desk, they said that house keeping had already left for the day and that I should call in the morning and request it be cleaned. We were leaving the next day, what was the point of calling and requesting it be cleaned if we were going to check out the next day? I have already made another reservation at this same location that I am unable to cancel because of the way I booked it. I am NOT looking forward to it. I was very upset when I returned to the room and it had not been cleaned, and all I got was , call tomorrow and request it be cleaned. I will NOT recommend this

    Reviewed October 21, 2019
    8.4
    Excellent
    Dustin from United States
    Solo traveler
    1 King Bed Nonsmoking
    Stayed 1 night in September 2019

    Mangment”

    I loved staying everything was on point... How ever on person on your mgnt is a very disrespectful persion.. I personaly think if u work in any kind of custome srvice agencies u should conduct you self in a higher standerd then the way i was just spoke to on the phone by this person ..

    Reviewed September 14, 2019
    6.4
    Good
    Christopher from United States
    Solo traveler
    King Room with Sofa Bed - Non-Smoking
    Stayed 1 night in August 2019

    Good”

    Needs to be remodeled

    Reviewed August 24, 2019
    2.0
    TRENELLE from United States
    Family with young children
    1 King Bed Nonsmoking
    Stayed 2 nights in May 2019

    Acceptable”

    When requesting a non smoking room be prepared to inhale cigarette smoke and marijuana. Please don't expect the hallways to be clean because there may be bags of cloths, toys, shoes and oh yeah garbage. The night manager is very rude and disrespectful, he has no people skills, communication skills or understanding skills. Especially if you want to report the fact that you are not happy due to cigarette and marijuana smoking on your floor, he rather attempt to put you out. People hanging out everywhere and police in the parking lot. There is no air circulation in the halls, exercise room and elevator so expect to sweat. I'm not going to getting started on the room air conditioner. In 90 degree heat they offered a broken pool and broken Jacuzzi. If you want to workout the 3 pieces of equipment are broken and the front desk, don't bother calling they no nothing. Okay breakfast no words, no coffee. I have pictures. Rating negative 10. Corporate office does not return calls.

    Reviewed June 03, 2019
    2.0
    LaTosha
    Family with young children
    1 King Bed Nonsmoking
    Stayed 2 nights in May 2019

    Rooms were overbooked, breakfast was horrible, cobwebs all over the room, dirt ring in the bathtub”

    Not clean, will not be staying there again. Oh and the pool was closed for maintenance. If this review would let me give zero stars, I would, because that's my HONEST opinion.

    Reviewed May 20, 2019
    10.0
    Exceptional
    Michael
    Solo traveler
    1 King Bed Nonsmoking
    Stayed 1 night in May 2019

    Great Place”

    Good for the money

    Reviewed May 06, 2019
    3.2
    lashaun
    Couple
    1 King Bed Nonsmoking
    Stayed 1 night in March 2019

    NOT WORTH IT.. PLACE IT NOT WHAT IT USED TO BE..”

    Jacuzzi and pool was out of order.at check in.I had to pay more.I booked online and set time to check in. I was told no rooms were available period. then i sd i will just sit in lobby and wait a few hours. I was sleepy. so I just went with the flo..because he sd he had to charge me 60 more dollars to let me go ahead and check in. Room phones wasnt working.Breakfast was not good.Wouldnt recommend it 2 anyone. I use 2stay here pretty regular 4 relaxation,I would bring the kids &family.Now i wldnt bring a stray dog.My apologies for saying that.but its the truth..THERE IS ONE MAN THAT WORK AT THE DESK THAT HAS VERY POOR CUSTOMER SRVCE.Not all staff are rude but he was.Most staff there are friendly &the people who use 2 work there kept you smiling& the kitchen staff were very amusing. Made u feel welcome.even the cleaning staff they used 2 hv.I even called bk after my stay & just asked wat happened.He tld me he did things cost effective &did i nd anything else he has hotel 2 run.So...my bad

    Reviewed March 27, 2019
    2.4
    Hobbs
    Family with young children
    2 Bedroom Suite
    Stayed 1 night in March 2019

    hotel need to be updated. Rooms are old, smells , holes in the walls. ”

    The smell

    Reviewed March 21, 2019
    6.0
    Zametrice from United States
    Couple
    1 King Bed Nonsmoking
    Stayed 1 night in March 2019

    Cozy and served its purpose”

    The rooms are basic abd the bed was comfortable. The bar was the best part. The drinks are good and they have karaoke and a kitchen. We wanted to get away for a day and I would recommend this place to stay.

    Reviewed March 07, 2019
    8.0
    Excellent
    Zephine from United States
    Couple
    1 King Bed Nonsmoking
    Stayed 7 nights in January 2019

    Very good”

    They need to start sparing for the bugs in the rooms, and keep things fixed

    Reviewed January 29, 2019
    6.8
    Good
    Fat from United States
    Couple
    King Room with Sofa Bed - Non-Smoking
    Stayed 1 night in January 2019

    Decent place ”

    I couldn't get the 5 promotion discount to activate

    Reviewed January 14, 2019
    4.0
    Kimberly from United States
    Business traveler
    1 King Bed Nonsmoking
    Stayed 1 night in January 2019

    Disappointed ”

    Lamp missing switch had to unplug to turn it off. Holes in curtains couldn’t block out sunlight. Mold on bathroom faucets & Ac/heating unit hummed all night. The bar downstairs was a nice getaway.

    Reviewed January 07, 2019
    4.8
    William from United States
    Couple
    King Room with Sofa Bed - Non-Smoking
    Stayed 3 nights in December 2018

    Grill good, rest not so much”

    The staff that works the grill in the hotel are excellent. The chef knows how to cook catfish. Those in the restaurant are personable, friendly, and can make it fun. The rest of the staff.... Housekeeping opened the door an hour prior to check out, ignoring the Do Not Disturb sign that I hung on the door. Lady at the front desk was rather clueless as to how to locate anyone that could resolve this issue. The supervisor had come to the front desk and stated that she had told the cleaning lady to not open the door, as she had seen her about to open it. So either a) the super lied, or b) is not listened to by those under her. Either way, not a good way to end a stay. As far as I'm aware, the usage of marijuana is still illegal in Texas. There are No Smoking signs on every room door. The hallways still reeked of weed smoke. If you need a place to crash and aren't overly picky, then aye, stay a night or two. If you have standards, might want to try someplace else.

    Reviewed January 02, 2019
    3.2
    Faedra from United States
    Family with teens
    2 QUEEN BEDS NONSMOKING
    Stayed 4 nights in December 2018

    Acceptable”

    This facility was really bad. Very deceiving. You walk into the building to the front desk all beautiful until u get to the elevator and it just gets worse from there. Floor was warped at the door of the elevator, into the elevator exposed lighting fixtures, third floor, missing tiles at the door of the elevator. First room I went into was really bad wallpaper over the toilet was peeling off, toilet had nasty stains, floor and tub looked unclean black stains everywhere in the tub and on the walls. Bed had sink holes in the middle. Left that room they gave me another room. Just deplorable conditions. Door to get inside the room only way to get in was to lift the door handle up, bathroom...just as bad as the first room...shower wall looked like someone fell through it and someone with little to no skills tried to fix it. Couldn’t shower til after maintenance came to fix the pullout for the shower, tub drain hole was corroded as well as the sink pipelines and toilet...etc.

    Reviewed December 27, 2018
    3.6
    rene from United States
    Family with young children
    King Room with Sofa Bed - Non-Smoking
    Stayed 1 night in December 2018

    Acceptable”

    Terrible, everywhere smell cigarettes and marihuana, terrible!!!!!!! Super mega dirty!!!

    Reviewed December 25, 2018
    4.4
    ERICA from United States
    Family with teens
    2 QUEEN BEDS NONSMOKING
    Stayed 1 night in November 2018

    Don't waste your time”

    The room was inexpensive but the facility needs to be updated DESPERATELY! The door handle/lock was barely functional there were holes in the wall in the bathroom and ants crawled into our food boxes overnight. Very inadequate lighting and electrical outlets. Lastly the cable didn't work and had to be maintenanced while we unpacked.

    Reviewed November 12, 2018
    9.6
    Exceptional
    Susan from United States
    Solo traveler
    1 King Bed Nonsmoking
    Stayed 4 nights in October 2018

    Exceptional”

    Much fancier place then it looks from the outside. Rooms were clean and staff friendly. A little disappointed by the breakfast, when they gave us coupons and said breakfast was served in the restaurant I was expecting a real restaurant but it was just the standard waffle, biscuit gravy etc that most motels have.

    Reviewed November 09, 2018
    2.8
    James from United States
    Couple
    2 QUEEN BEDS NONSMOKING
    Stayed 1 night in November 2018

    Acceptable”

    dirty. the hotel smells bad. don't believe the pics. read reviews first. they are true. I made that mistake and didn't read reviews. You can pay $10 more somewhere else and get a better hotel.

    Reviewed November 04, 2018
    10.0
    Exceptional
    Tammy from United States
    Family with teens
    King Room with Sofa Bed - Non-Smoking
    Stayed 8 nights in October 2018

    Great Stay”

    Hard to find a better place.

    Reviewed October 30, 2018
    12
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