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Magnuson Grand Hotel Maingate West

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Review score
Based on 30 reviewsSee what guests said
5.5
Magnuson Grand Hotel Maingate West
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Swimming pool
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Swimming pool
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7.9 Very good location
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7.9Location
  • Heart of the City

  • Free Wi-Fi in all rooms

  • Hot tub

  • Air conditioning

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Room choices
Family Suite
...
  • 23 m²/248 ft²
  • Non-smoking
  • 1 single bed and 1 king bed...
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Standard Queen Room
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  • 23 m²/248 ft²
  • 2 queen beds
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King Room
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  • 23 m²/248 ft²
  • 1 king bed
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The property

Number of rooms 442

Verified guest reviews

Agoda Reviews (30)
5.5
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Cleanliness3.9
Location7.9
Room comfort and quality5.1
Service5.9
Value for money5.7
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Showing 29 verified guest comments
123
5.3
Christine from United States
Family with young children
Standard Queen Room
Stayed 2 nights in May 2015
Needs a MAJOR Renovation
Staff was friendly and helpful
I don't consider myself a hotel snob. I don't need anything fancy but I very much appreciate a clean and updated hotel. My first red flag was that many of the doors were missing door knobs and replaced with duct tape. The room had visible mold and mildew and the sheets had holes in them. The bedskirts had visible stains and so did the carpets. The first room we were in had a wet floor by the air conditioning. My mom had to use her nebulizer during the night because the mold and mildew was so bad. I would not recommend this hotel to anyone.
Reviewed May 29, 2015
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7.3
Michael from Philippines
Family with teens
Standard Queen Room
Stayed 4 nights in December 2014
Good
cheap, very near to amusement park, & quiet
quiet good even sometimes lots of kids shouting in the pool. and front desk assigned when we arrived not approachable...
Reviewed January 23, 2015
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5.3
Sherrie from Canada
Family with young children
Standard Queen Room
Stayed 2 nights in January 2015
Wanting More
It was inexpensive.
The indoor pool was so cold that my children couldn't swim in it. The safe didn't work. The employees of the hotel were nice but no one could help me contact agoda. None of the phone numbers were helpful in that I would have had to make an international long distance phone call. Booking through agoda was frustrating, I couldn't contact anybody and the hotel staff couldn't help me contact them either
Reviewed January 05, 2015
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5.0
Paula from United States
Couple
Family Suite
Stayed 3 nights in December 2014
Poor
Location,location,location
Only 1 person at desk most of the time. had to ask for towels, 1 MORNING told they had no clean towels for the day yet! No restaurant on site, told there was.
Reviewed January 03, 2015
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6.0
Pearson from United States
Family with teens
Family Suite
Stayed 4 nights in December 2014
Issues, but still a bargain
Great location, Relatively inexpensive, Indoor pool
This was our fourth stay at this hotel, dating back to when it was a Ramada. It was recently acquired by Magnuson, who promised to update the hotel, however we have seen o evidence of that so far. When we were there a month ago, the internet was down, and one of the two elevators was broken. These things were still an issue. In addition, the in-hotel restaurant is now closed, the hot tub broke twice while we were there and the "heated" pool was ice cold. There are a large number of rooms that are apparently permanently sealed, adding an abandoned feeling to the hotel. It's in bad need of maintenance in many places. The interior is threadbare and outdated. There was mold in our bathroom and a general musty smell in our room. Our in room hairdryer had obviously caught fire at some point, and was not replaced. All of the exterior doors are unlocked and accessible to anyone despite the fact that there is signage saying you need a key card to open them. Anyone off the street can just wander in. Last month there was a nasty used popsicle stick sitting on top of the emergency fire alarm on the the floor. A month later, it was still there. All that being said, it's relatively cheap and comfortable, and when we go to Orlando, it isn't to enjoy the hotel. It's just a place to sleep to us, and as far as that goes, it meets those requirements. I really would love to see this hotel get the love it deserves. It has a great location and lots of potential, it just needs a lot of love to turn it into what it could be. I had hoped the new owners would do it, but it isn't looking that way. Also, if anyone at Magnuson reads this review, PLEASE consider getting rid of the timeshare people in the lobby. I'm already in Orlando, I already have my tickets, and I don't want to be hounded about your timeshare presentation every time I enter or leave the hotel. I get enough of that at every other restaurant or store I go in while I'm down there.
Reviewed December 31, 2014
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6.7
Courtney from United States
Family with young children
Family Suite
Stayed 2 nights in December 2014
Over all stay
location, staff and pool
Great location and nice that it has a indoor pool. Very comfortable stay, house keep could be a little better.
Reviewed December 31, 2014
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6.0
Jennifer from United States
Family with teens
Family Suite
Stayed 1 night in December 2014
stay in Florida
the pool and spa was ok size of room
Is was ok the lady at the front desk was a little rude when I payed for the hotel the web site I payed on said I was getting a family suit but was given a basic room
Reviewed December 25, 2014
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5.3
Dane from United States
Couple
Standard Queen Room
Stayed 1 night in December 2014
smelly
cheap,pool,staff
Scary,cold,dirty
Reviewed December 15, 2014
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4.7
David from United States
Family with young children
Standard Queen Room
Stayed 1 night in December 2014
Dissa[[pinted
locatiom, location , location
not very good. sheets were dirty. carpet was dirty and stained. horrible smell in the lobby. pool was disgusting. very disappointed. i travel to this area several times a year and never again.
Reviewed December 04, 2014
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5.0
Valentina from United States
Family with young children
Family Suite
Stayed 2 nights in November 2014
Horrible
great location but horrible hotel
Reviewed December 02, 2014
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123
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Magnuson Grand Hotel Maingate West
|Review score 5.5
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