Magnuson Grand Hotel Maingate West
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Magnuson Grand Hotel Maingate West

7491 West Irlo Bronson Memorial Highway, Disney Downtown Lake Buena Vista, Orlando (FL), United States, 34747
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King Room Magnuson Grand Hotel Maingate West
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    Magnuson Grand Hotel Maingate West Reviews

    5.5
    Review score
    /10
    (30 reviews)See what guests said

    Things you’ll love about Magnuson Grand Hotel Maingate West

    Things you'll love

    • Located in heart of Orlando (FL)

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Air conditioning

    Very good
    Location
    7.9
    See map
    Very good location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • Disney's Animal Kingdom2.83 km
  • Disney's Hollywood Studios3.83 km
  • Walt Disney World5.84 km
  • Epcot Theme Park5.99 km
  • Magic Kingdom9.4 km
  • Discovery Cove14.68 km
  • SeaWorld Orlando14.97 km
  • The Wizarding World of Harry Potter19.02 km
  • Universal's Islands of Adventure19.44 km
  • Universal Studios Florida19.5 km
  • This property is in high demand!

    Last booked a few minutes ago

    Value for money5.7
    Location rating7.9
    Nearest airportKissimmee Gateway Airport (ISM)
    Distance to airport15.4 km

    Rooms available at Magnuson Grand Hotel Maingate West

    Family Suite
    Family Suite
    ...
    • Room size: 23 m²/248 ft²
    • Non-smoking
    • 1 single bed and 1 king be...
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    Standard Queen Room
    Standard Queen Room
    ...
    • Room size: 23 m²/248 ft²
    • Shower
    • 2 queen beds
    Enter dates to see prices
    King Room
    King Room
    ...
    • Room size: 23 m²/248 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
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    More about Magnuson Grand Hotel Maingate West

    More about Magnuson Grand Hotel Maingate West

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

    Property factoids

    Number of rooms : 442

    Reviews of Magnuson Grand Hotel Maingate West from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (30)
    5.5
    /
    10
    Review score
    Cleanliness3.9
    Location7.9
    Room comfort and quality5.1
    Service5.9
    Value for money5.7
    All languages
    All guests (30)
    All room types

    Show reviews that mention 

    Showing 29 verified guest comments
    12
    5.3
    Christine from United States
    Family with young children
    Standard Queen Room
    Stayed 2 nights in May 2015

    Needs a MAJOR Renovation”

    Staff was friendly and helpful

    I don't consider myself a hotel snob. I don't need anything fancy but I very much appreciate a clean and updated hotel. My first red flag was that many of the doors were missing door knobs and replaced with duct tape. The room had visible mold and mildew and the sheets had holes in them. The bedskirts had visible stains and so did the carpets. The first room we were in had a wet floor by the air conditioning. My mom had to use her nebulizer during the night because the mold and mildew was so bad. I would not recommend this hotel to anyone.

    Reviewed May 29, 2015
    7.3
    Very good
    Michael from Philippines
    Family with teens
    Standard Queen Room
    Stayed 4 nights in December 2014

    Good”

    cheap, very near to amusement park, & quiet

    quiet good even sometimes lots of kids shouting in the pool. and front desk assigned when we arrived not approachable...

    Reviewed January 23, 2015
    5.3
    Sherrie from Canada
    Family with young children
    Standard Queen Room
    Stayed 2 nights in January 2015

    Wanting More”

    It was inexpensive.

    The indoor pool was so cold that my children couldn't swim in it. The safe didn't work. The employees of the hotel were nice but no one could help me contact agoda. None of the phone numbers were helpful in that I would have had to make an international long distance phone call. Booking through agoda was frustrating, I couldn't contact anybody and the hotel staff couldn't help me contact them either

    Reviewed January 05, 2015
    5.0
    Paula from United States
    Couple
    Family Suite
    Stayed 3 nights in December 2014

    Poor”

    Location,location,location

    Only 1 person at desk most of the time. had to ask for towels, 1 MORNING told they had no clean towels for the day yet! No restaurant on site, told there was.

    Reviewed January 03, 2015
    6.0
    Pearson from United States
    Family with teens
    Family Suite
    Stayed 4 nights in December 2014

    Issues, but still a bargain”

    Great location, Relatively inexpensive, Indoor pool

    This was our fourth stay at this hotel, dating back to when it was a Ramada. It was recently acquired by Magnuson, who promised to update the hotel, however we have seen o evidence of that so far. When we were there a month ago, the internet was down, and one of the two elevators was broken. These things were still an issue. In addition, the in-hotel restaurant is now closed, the hot tub broke twice while we were there and the "heated" pool was ice cold. There are a large number of rooms that are apparently permanently sealed, adding an abandoned feeling to the hotel. It's in bad need of maintenance in many places. The interior is threadbare and outdated. There was mold in our bathroom and a general musty smell in our room. Our in room hairdryer had obviously caught fire at some point, and was not replaced. All of the exterior doors are unlocked and accessible to anyone despite the fact that there is signage saying you need a key card to open them. Anyone off the street can just wander in. Last month there was a nasty used popsicle stick sitting on top of the emergency fire alarm on the the floor. A month later, it was still there. All that being said, it's relatively cheap and comfortable, and when we go to Orlando, it isn't to enjoy the hotel. It's just a place to sleep to us, and as far as that goes, it meets those requirements. I really would love to see this hotel get the love it deserves. It has a great location and lots of potential, it just needs a lot of love to turn it into what it could be. I had hoped the new owners would do it, but it isn't looking that way. Also, if anyone at Magnuson reads this review, PLEASE consider getting rid of the timeshare people in the lobby. I'm already in Orlando, I already have my tickets, and I don't want to be hounded about your timeshare presentation every time I enter or leave the hotel. I get enough of that at every other restaurant or store I go in while I'm down there.

    Reviewed December 31, 2014
    6.7
    Good
    Courtney from United States
    Family with young children
    Family Suite
    Stayed 2 nights in December 2014

    Over all stay”

    location, staff and pool

    Great location and nice that it has a indoor pool. Very comfortable stay, house keep could be a little better.

    Reviewed December 31, 2014
    6.0
    Jennifer from United States
    Family with teens
    Family Suite
    Stayed 1 night in December 2014

    stay in Florida ”

    the pool and spa was ok size of room

    Is was ok the lady at the front desk was a little rude when I payed for the hotel the web site I payed on said I was getting a family suit but was given a basic room

    Reviewed December 25, 2014
    5.3
    Dane from United States
    Couple
    Standard Queen Room
    Stayed 1 night in December 2014

    smelly”

    cheap,pool,staff

    Scary,cold,dirty

    Reviewed December 15, 2014
    4.7
    David from United States
    Family with young children
    Standard Queen Room
    Stayed 1 night in December 2014

    Dissa[[pinted”

    locatiom, location , location

    not very good. sheets were dirty. carpet was dirty and stained. horrible smell in the lobby. pool was disgusting. very disappointed. i travel to this area several times a year and never again.

    Reviewed December 04, 2014
    5.0
    Valentina from United States
    Family with young children
    Family Suite
    Stayed 2 nights in November 2014

    Horrible”

    great location but horrible hotel
    Reviewed December 02, 2014
    2.7
    Camilla from United States
    Family with young children
    Family Suite
    Stayed 2 nights in November 2014

    Horrible experience ”

    This hotel was horrible has bed bugs roaches. The whole experience was not good overall, I stayed in a kids suite and those were the conditions. Horrible customer service, I guess the do not know the definition of "hospitality"! I asked to speak with manager several times after false charges were made to my credit card by the hotel with out authorization, the manager could not seemed to be reached. This will be the last time I ever stay at this hotel.

    Reviewed December 02, 2014
    3.0
    Noha from United States
    Family with young children
    Family Suite
    Stayed 1 night in November 2014

    The worst hotel ever”

    The worst hotel ever

    Reviewed December 01, 2014
    5.7
    Kristal from United States
    Family with young children
    Family Suite
    Stayed 3 nights in November 2014

    Okay.....”

    Overall the hotel was okay.

    Most things were broken - the Wi-Fi, some fitness (which does not open till 7am!), the spa the first night, the elevator off and on, etc. The staff was okay, made some mistakes making wait time to check in double, etc. The indoor pool was VERY, VERY cold. The most annoying part was the elevator; half the time it was stuck and the other half made you wonder if you'd make it to the top. Still, overall the place has an older character about it; I would probably stay again.

    Reviewed December 01, 2014
    2.7
    Morgan from United States
    Family with young children
    Family Suite
    Stayed 1 night in November 2014

    Don't stay hete”

    the location

    The hotel is not clean and looks like it is falling apart. The whole place smells of mold. You will book a room online, I bboked a family suite, and they will give you a cheap room that is not what you booked. There are also extra cost to stay there that they don't disclose until after you check in.

    Reviewed November 29, 2014
    5.0
    Malinda from United States
    Family with young children
    Family Suite
    Stayed 2 nights in November 2014

    1st visit to Disney”

    It was close to Disney. it was close to nice restaurants.

    Our stay was pleasant. This Hotel is gross. Dirty carpet in the rooms. There was a roach on our room door when we arrived. It smelled musty and damp. The furniture was falling apart and dirty. There was NO food at the hotel at all and no way to warm food if you were lucky enough to bring it along. Next time will definitely spend a little more for nicer accommodations.

    Reviewed November 18, 2014
    8.0
    Excellent
    Shannon from United States
    Couple
    Family Suite
    Stayed 1 night in October 2014

    Great Value”

    Location price cleanliness

    Great

    Reviewed October 31, 2014
    7.3
    Very good
    Maria from United States
    Family with young children
    Family Suite
    Stayed 1 night in October 2014

    Okay for the price”

    Location -Room confort- clean

    Good location, the room was nice -clean and comfortable, I think that the front desk staff need to be a littler of bit more friendly.

    Reviewed October 31, 2014
    3.7
    Jade from United States
    Couple
    Family Suite
    Stayed 1 night in October 2014

    Filthy ”

    The convenience of a place to lay my head, late check out, nice guy at the front desk

    Booked a suite when I arrived they gave me a standard double bed room... Not acceptable... Explained this to the man at desk he was more than accomadating however the room that my husband and I stayed in was disgusting the carpet was filthy, the bathroom didn't appear clean, and my husband and I were attacked by bed bugs. Well overpriced for such conditions. Definitely won't stay here again.

    Reviewed October 30, 2014
    6.7
    Good
    Eric from United States
    Family with young children
    Family Suite
    Stayed 1 night in October 2014

    Location is best quality”

    Location

    Not that great. Smell, dampness, mustiness...

    Reviewed October 28, 2014
    4.3
    Kelsa from United States
    Family with young children
    Family Suite
    Stayed 1 night in October 2014

    Good enough but plenty room for improvement”

    Inside pool view, large space in common areas and food options

    Shower horrible. Stopped up and sprayed all over floor. Stood in ankle high water. Not enough sockets. Two TVs too close so changing channels for one changed for both

    Reviewed October 20, 2014
    12
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