MAI HOUSE Patong Hill

5/5 Phrabarami Road, Patong, Kathu, Phuket, Patong, Phuket, Thailand, 83150 - See map
Free Wi-Fi
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MAI HOUSE Patong Hill

"Staff all very friendly and the service is good."

MENG - August 21, 2019

Deluxe Room - Bed MAI HOUSE Patong Hill
Lobby MAI HOUSE Patong Hill
Lobby MAI HOUSE Patong Hill
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Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [private]
Hassle-free check in
See map
Popular landmarks
Wat Suwankeereewong 350 m
Wat Suan Khiri Wong 360 m
The Offroad 1.15 km
Patong Boxing Stadium 1.17 km
Pa Tong Mosque 1.18 km
Chabad House Phuket 1.36 km
Karmart 1.43 km
Mister Singh Fashion Gallery Tailor 1.46 km
Orientala Spa 1.46 km
Patong Hospital 1.5 km
Nearby landmarks
Jungceylon Shopping Center 2 km
Bangla Road 2.14 km
Patong Beach 2.17 km
Freedom Beach 5.2 km
Phuket FantaSea 6.67 km
Karon Beach 6.96 km
Big Buddha Phuket 8.42 km
Chaithararam Temple (Wat Chalong) 8.72 km
Kata Beach 10.9 km
Nai Harn Beach 14.07 km
7.9

Very good

Location rating score

Very good location
ParkingFREE
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Phuket every 1 minutes on Agoda.com
Value for money9.2
Location rating7.9
Nearest airportPhuket International Airport (HKT)
Distance to airport23.1 km

Rooms available at MAI HOUSE Patong Hill

Grand Deluxe Room
Grand Deluxe Room
...
  • Room size: 35 m²/377 ft²
  • Mountain view
  • 1 double bed
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Grande Deluxe Spa Bath
Grande Deluxe Spa Bath
...
  • Room size: 50 m²/538 ft²
  • Balcony/terrace
  • 1 queen bed
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Grand Deluxe Jacuzzi
Grand Deluxe Jacuzzi
...
  • Room size: 50 m²/538 ft²
  • Mountain view
  • 1 double bed
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Deluxe Room
Deluxe Room
...
  • Room size: 28 m²/301 ft²
  • Mountain view
  • 1 double bed or 2 single be...
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Family Room
Family Room
...
  • Room size: 35 m²/377 ft²
  • Street view
  • 1 king bed and 1 bunk bed
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Family Suite
Family Suite
...
  • Room size: 42 m²/452 ft²
  • Pool view
  • 1 double bed or 1 bunk bed
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MAI Suite with Pool Access
MAI Suite with Pool Access
...
  • Room size: 42 m²/452 ft²
  • Balcony/terrace
  • 1 double bed
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Suite Pool Access
Suite Pool Access
...
  • Room size: 45 m²/484 ft²
  • Pool view
  • 1 king bed
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Grand Room,  Jacuzzi
Grand Room, Jacuzzi
...
  • Room size: 50 m²/538 ft²
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Grand Room,  Jacuzzi
Grand Room, Jacuzzi
...
  • Room size: 50 m²/538 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at MAI HOUSE Patong Hill?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to MAI HOUSE Patong Hill?

MAI HOUSE Patong Hill is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1800 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, MAI HOUSE Patong Hill has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Phuket with private transportation, the hotel can arrange taxi service.

What is the smoking policy at MAI HOUSE Patong Hill?

MAI HOUSE Patong Hill does not permit smoking in any of its rooms, but allows smoking in designated areas.

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What people love about MAI HOUSE Patong Hill

  • 8.0
    Very good
    Location

    "Good location Relax and good staff."

    porntip

    |

    December 18, 2019

  • 10.0
    Exceptional

    "We really enjoyed our stay here."

    Fu

    |

    February 3, 2020

  • 8.4
    Excellent
    Cleanliness

    "Clean room and value for money."

    Chor

    |

    September 8, 2019

Property ranking|Compared to 4,505 Phuket properties
See all rankings
Value for money score
9.2/10
Review score - United States
9.2/10
Service score
9.2/10
Cleanliness score
9.1/10
Better than
98
%
of Phuket properties
Better than
98
%
of Phuket properties
Better than
97
%
of Phuket properties
Better than
97
%
of Phuket properties
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Overall rating:
8.9
Excellent
1,687 reviews
Cleanliness
9.1
Facilities
9.0
Location
7.9
Read all reviews >
What travelers say they love:
The roof top bar have a very nice view.
Weai from Malaysia
Family with young children
More about MAI HOUSE Patong Hill

More about MAI HOUSE Patong Hill

Offering quality accommodations in the nightlife, shopping, beaches district of Phuket, MAI HOUSE Patong Hill Resort is a popular pick for both business and leisure travelers. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At MAI HOUSE Patong Hill Resort, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. A selection of top-class facilities such as 24-hour room service, 24-hour security, daily housekeeping, free Wi-Fi in all rooms, taxi service can be enjoyed at the hotel.

144 rooms spread over 3 floors provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, additional bathroom, additional toilet, complimentary instant coffee, complimentary tea can be found in selected rooms. Throughout the day you can enjoy the relaxing atmosphere of the fitness center, outdoor pool, spa, massage, children's playground. Enjoy unparalleled services and a truly prestigious address at the MAI HOUSE Patong Hill Resort.

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Most talked about facilities

Breakfast
51 mentions
Housekeeping
42 mentions
Swimming Pool
34 mentions
Food & Dining
20 mentions

What they offer

10.0
Exceptional

"Our room even got a free upgrade."

Fu

|

February 3, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Buffet

Restaurants on site

Krathu Mining Co.
Cuisine:Asian, Thai, Grill/BBQ
Menu:Buffet, A-la-carte
The Opium Den
Cuisine:International, Thai
Menu:Buffet
Mai Sky
Cuisine:International
Menu:Buffet

Nearby restaurants

Thai cuisine
Thai cuisine
Bai touy
5.1 km Thai
Sweet Home Restuarant
8.1 km Thai
Tree Tops
9.7 km Thai
Asian cuisine
Asian cuisine
Kazu Patong Phuket
590 m Asian, Japanese, Sushi
seafood @ karon
1.8 km Asian, Seafood, Thai
Number 6
2.0 km Asian, Seafood, Thai

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of MAI HOUSE Patong Hill from real guests

Provided by verified guests of Agoda
Agoda Reviews (1687)Booking.com Reviews (385)
8.9
/
10
Cleanliness9.1
Facilities9.0
Location7.9
Service9.2
Value for money9.2
High score for Phuket
Rating
9+ Exceptional (537)
8-9 Excellent (139)
7-8 Very Good (106)
6-7 Good (26)
<6 Below Expectation (45)
Time of the year
Mar - May (121)
Jun - Aug (287)
Sep - Nov (265)
Dec - Feb (180)
Don't miss out!Users are booking a place in Phuket every 1 minutes on Agoda.com
All guests (1687)
All room types
All languages

Show reviews that mention 

Showing 853 verified guest comments
12345
10.0
Exceptional
ayush from Malaysia
Couple
Grand Deluxe Room
Stayed 4 nights in May 2019

The best hotel and hospitality ever!!!”

Let me start by saying I don't usually write reviews for anything online. However, I just had to for the amazing Mai House Patong Hill. Location: The hotel is away from the busy and hectic life of Patong and is very green and beautiful. However, there's a free shuttle that heads to Patong ever hour that starts at 10am till 10pm. The tuk tuk (taxi) will cost you 250 baht to 350 baht from Patong if you wish to head back to the hotel after 10pm. Room: Extremely beautiful, clean and spacious and also comes with a free mini bar that includes beers, soft drinks, milk, snacks and water that is all refilled daily by house keeping. Breakfast buffet: Stayed there for 5 days and everyday most of the food was different and they were great and delicious. Staff: The friendliest and most attentive people I've ever encountered in a hotel. My flight back home was late at night (9pm) and so I asked for a slightly later check out expecting them to say 2pm but instead allowed me to check out at 6pm which was way more that I expected. (Obviously this can't happen all the time and did so because the room I was in wasn't needed and it was off peak season so don't get mad at any of the staff if it can't happen :D) Overall, I'm going to suggest everyone that I know who's looking to come to phuket and wishes to stay in Patong to stay at Mai House Patong Hill because everything was amazing from start till end. Thank you so much again for the memorable stay :)

Reviewed May 05, 2019

Thank you very much for your amazing feedback of your stay at our resort. Our location, delicious breakfast and attentive service left a great impression on you. It feels so special to receive such feedback from our guests and I am overwhelmed each time by the commitment of our team to create fond memories for our guests. Our endeavor is to be known for friendly, intuitive and personalized service and it is great to know that you were impressed with the personal touch in our service delivery. Thank you so much once again for your acknowledgment of our team, and all the special touches they provided to make your stay so memorable with us. See you again very soon at MAI HOUSE Patong Hill

Responded May 10, 2019
MAI HOUSE Patong Hill
10.0
Exceptional
Therese from Thailand
Couple
Deluxe Room
Stayed 2 nights in April 2017

Beautiful new resort on hillside with great views! ”

We booked to stay at Mai House Patong Hill because a friend mentioned they saw it when they visited Phuket over recent holiday and that it looked like a really interesting hotel with awesome views. The introduction rate was very good too, so I thought to give it a try. Very happy we did! It is difficult for new hotels to to feel "open" when just starting, but this resort is so pretty and has many special areas that made us feel very good. And my friend was right, the views were really fantastic up on the hill looking straight out to sea and away from the Patong traffic. Super beautiful architecture and some history about tin mining and what that area was like in olden days. The pools are cool and they have some area for kids, if you have them, and for adults. Nice loungers and some chill out day beds for drinks, reading our pool dining. We were upgraded to a pool access suite and it was awesome! Open the living area door and a waterfall wall was there and then our access to the lower pool was right there. The pools go all over the place and also waterfall to levels. Nice sound and looks pretty. The plants are kind of new but already looks nice - will be really beautiful later in a few months. Super great beds and pillows!! We both slept very well. Food drinks were plenty tasty - AND - two cool things! When you check in, you can have a glass of wine or a beer or a drink if you want 'on the house'. Not just a boring fruit punch "welcome drink". And next, the mini bar is FREE! I did not see that on the Agoda site but it was really, really nice. They replace every day what you drink from the stocked fridge, including beer, soda, juice. Big perk! A couple restaurants and a cool bar that is like a Chinese opium smoking den with big beds with pillows to hang out on. Food we ate was really good - both Thai food a western. My husband had a bacon wrapped sandwich that was grilled crispy - OMG! calories, but it was holiday! ha! Super nice staff that couldn't help

Reviewed May 02, 2017
9.2
Exceptional
working from Australia
Solo traveler
Grand Deluxe Room
Stayed 4 nights in August 2017

Exceptional”

My stay at Mai House Patong Hill Resort was throughly enjoyable. The hotel's decor is sino-portuguese in influence, infusing the place with a real sense of Phuket's history. The rooms are large, and beautifully decorated. An open plan layout sees an impressive bathtub sitting apart from the enclosed shower recess and toilet at one end of the room. This feature added enormously to the appeal of the room, allowing me the luxury of soaking in the tub, whilst reading, and watching tv (for those who wish, the bath area can be cordoned off with a privacy curtain). An equally splendid Sino-colonial style 4 poster lounge sits at the other end of the room. The hotel itself is relatively new, and this is reflected in crisp white sheets, fluffy towels and perfect pillows. A complimentary daily minibar, stocked with 2 beers, is also a much welcomed treat, as are the complimentary banana chip, and dried fish snacks. The pool area suits the boutique feel of the hotel. There are 2 pools, one of which is purpose built for kids. For those who like vast pool areas and sun lounges aplenty, this may not be the right hotel for you. Breakfast is served from 6.30 am onwards, which is a real boon for those with early day tour pick ups. I'm often disappointed by unripe or flavourless fruit, but the fruit here was sensational. There was also a large variety of asian and western food including cereals, breads, meats, cheese, eggs, pancakes, rice, stir fries, and noodles, all of which was entirely satisfactory. I ate several times at the restaurant, and whilst it's not the best food I've experienced in Thailand, it was, nonetheless, flavoursome and filling. I did, however have a truly delicious cocktail at the rooftop lounge whilst watching the sun set over Patong beach. My only real gripe with this hotel was that my room wasn't serviced until around 5pm each day. This meant vacating my room just as I was ready to kick back and relax after a day of scuba diving. For some the location may n

Reviewed September 08, 2017
10.0
Exceptional
Jose from Portugal
Couple
Deluxe Room
Stayed 2 nights in November 2018

AMAZING!”

I am a Hotelier and I was amaze of the excellent service that we got from every single employee of the Hotel. Bell boys, receptionists, Rooms Division Director who even met us and welcomed us to the beautiful Hotel, restaurant staff, cleaning ladies. Check-in and check-out easy and personalized. Excellent facilities even for kids, beautiful and spotless room, nice gym and the best breakfast we had in Phuket, we stayed in other 5 star Hotels before Mai House but I really wanted to try this Hotel because of the excellent reviews and I am so glad I did. Next time I go back to Phuket will be just to stay the whole stay at Mai House. Extremely recommended to anyone. Location is on Patong Hill so 5 minutes from the center with beautiful views of the sea. You should try their cocktails at the Mai Sky Bar while enjoying the sunset!

Reviewed November 25, 2018

Thank you for taking the time to write your review of our property, your kind comments regarding our service and resort are very much valued and appreciated. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, which our guests expect. Thank you again, and we look forward to seeing you on your next trip to Patong!

Responded December 05, 2018
MAI HOUSE Patong Hill
9.6
Exceptional
peter from United States
Couple
Deluxe Room
Stayed 4 nights in September 2018

Always a pleasure to stay at”

This was our 2nd time staying at Mai House(we came here to stay for a few nights, about a year ago for vacation). The quality of service and amenities at this hotel has not changed a bit. In fact, it has even gotten better. As a coffee lover, I greatly appreciated the illy espresso machine with complimentary capsules daily, as well as the french press and local coffee ground that was provided in the room. The room did not have a bad smell, as many hotels in Thailand have, and it was cleaned very well by housekeeping. The staff is also excellent. Mr. Yee greeted us warmly and made check-in a breeze. Also, during our stay, we were impressed that ALL staff(including housekeeping) greeted us with warm smiles. We tried the massage service, which was great quality for the low price. The gym was a little bit small, but equipment and essentials(water and towel provided) were top notch. Although the location of the hotel is a bit away from the main attractions of Patong, there was free shuttle service that was scheduled to leave many time s throughout the day(going to patong beach and juncyelon mall) After leaving Mai House to travel to a different part of Phuket, I want to go back to it again and again. It is THAT good. We have decided to just stay at this hotel for the entirety of our Phuket vacation, the next time we come again!

Reviewed September 15, 2018

Thank you very much for your review and second stay with us. We are very delighted to hear that room and amenities, especially our in room coffee facilities left a good impression to you. Thank you for mentioning our staff service especially K. Yee. Thank you so much and we look forward to your third stay with us.

Responded October 01, 2018
MAI HOUSE Patong Hill
10.0
Exceptional
Leanne from New Zealand
Family with teens
Suite Pool Access
Stayed 6 nights in October 2017

Best Hotel in Phuket!!”

Mai House Patong Hill is a fantastic hotel. I have been traveling to Phuket for 10 years to holiday and this hotel was by far the best. Fabulous facilities at this new hotel but by far their best feature is their friendly staff. When you stay in hotels often there’s usually one or two staff that stand out. At Mai House every single staff member went above and beyond to make our stay a memorable one. The food is 5 star - and very reasonably priced as are the cocktails! The hourly shuttlebus is very convenient - but it’s only a 5 min trip into town anyway. The only thing I could possibly complain about this hotel was rude tour bus guests that treated the staff rudely!! We will definitely be back!! Great for couples groups & families! 5 star!!

Reviewed October 16, 2017
10.0
Exceptional
Michael from Singapore
Couple
Grand Deluxe Jacuzzi
Stayed 3 nights in November 2018

Best hotel I've stayed so far”

Location: Away from bustling downtown Patong, but hourly shuttle bus took us to Jung Ceylon which is walking distance to many restaurants and pubs Staffs: Sincere and polite staffs, accommodating and room service was brought up very quickly. Facilities: Swimming pool was ok, basic as most hotels but the thoughtful act of putting a beach towel on every pool bench was a value add. Room: Grand Deluxe Jacuzzi Room was amazing, very spacious and clean. Jacuzzi worked as mention, full privacy as it's facing a jungle/forest. Although design of toilet needs to be improved, glass doors while you're having a tummy ache isn't the sexiest. Food: Reasonable, not particularly memorable but was decent enough Spa: BEST SPA I HAVE EVER BEEN. Again, getting a massage while looking into the forest/jungle was truly an experience. Price was very cheap as well. Overall, would definitely recommend you MAI HOUSE PATONG HILL. You won't regret!

Reviewed November 07, 2018

Thank you very much for your great review and detailed comments on your recent visit with us. Glad we could make your holidays memorable with the little special touches. Thank you again and see you very soon

Responded November 12, 2018
MAI HOUSE Patong Hill
10.0
Exceptional
Natasha from Singapore
Couple
Grand Deluxe Room
Stayed 4 nights in December 2017

Perfect romantic getaway ”

If you want to be a comfortable distance from Patong Beach, Mai House is the perfect place to stay. It's a quiet location atop a hill, which provides for a great view from the sky bar. The hourly shuttle buses made it easy to visit Patong beach and the bustling shopping areas when we wanted to (tho we would recommend getting a Grab car to Surin Beach and the Phuket Old Town!) The room and hotel on a whole are beautifully decorated and laid out, and really put us at ease. We also appreciated the mini bar with soft drinks, beer, as well as yummy snacks stocked daily! The friendly and helpful staff were exceptional, and made a lovely difference to our stay. Mai House is for a couple looking for a relaxing getaway in Phuket. :)

Reviewed December 23, 2017
10.0
Exceptional
Li from Singapore
Couple
Grand Deluxe Room
Stayed 3 nights in September 2017

We'll be back! :)”

We booked Mai House just two weeks before our trip, an impromptu decision to spend our marriage engagement anniversary overseas. No regrets - Mai House was beautiful, quaint and with excellent service from arrival to departure. Upon arrival, Pond warmly welcomed us to the hotel and checked on our preference for alcoholic drinks, to which we informed that we preferred non-alcoholic drinks. We then sat at Opium Den (the causal dining restaurant in the hotel), where we were asked for our welcome drink preference. The welcome drink, which was usually the usual coffee, tea or beer, was as open even to juices which allowed us to get a wonderful chilled watermelon shake to start our trip right. Pond came back shortly after we finished our drinks to show us our rooms. We later realised the question why the question on alcoholic preference was... they were sweetly providing us a bottle of wine in our room for our anniversary, and our dietary preference was well-noted by providing us a bottle of sparkling juice instead. So kind! They even did up our room with a beautiful pair of swans on a heart-shaped towel arrangement that we couldn't bare to take apart throughout our stay. :) The room was large, spacious and with a great view of Phuket city. We were even pointed out that the big TV was where Junceylon is. Under us was a gorgeous forest, which we love. All basic amenities were provided and even body lotion (much needed after all the sun) and a sewing kit which was super useful to us. In the closet were beach towels and even a beach bag that I saw many visitors using on their trips to Patong Beach. In the hotel, a traditional robe was provided and it was very cute seeing fellow visitors wearing it around the hotel. Oh, there is also a golf umbrella (hugeee) which was useful as it rained a few times while we were there. Love the free mini-bar even though we don't take any of the soft drinks or beer provided, cause it showed how the ladies taking care of our room were obse

Reviewed September 16, 2017
9.2
Exceptional
Noorizah from Singapore
Couple
Stayed 1 night in August 2018

GREAT FOR RELAXATION”

Location is up on Patong Hill and walking to town is not feasible as there's no pathways alongside the busy streets - which luckily was not an issue for us as we had rented a car during our stay in Phuket. Complimentary hourly shuttle is provided by the hotel (drop off at Patong Beach/Jungceylon Mall). Overall we really had a great time in MAI HOUSE. The only thing that marred our stay was the wake up call that never came on our check-out day! We arranged for a wake up call at 5am as had an early morning flight to catch. Luckily we managed to reach the airport just in time !

Reviewed September 26, 2018

Thank you very much for your review and kind comments on our service and facilities. We are happy to learn that most of your staff was enjoyable and we do like to apologize for the mistake with the wake up call. Glad you made it to the airport. Hope to have you back here very soon.

Responded October 01, 2018
MAI HOUSE Patong Hill
9.2
Exceptional
Noorizah from Singapore
Couple
Stayed 1 night in August 2018

GREAT FOR RELAXATION”

Location is up on Patong Hill and walking to town is not feasible as there's no pathways alongside the busy streets - which luckily was not an issue for us as we had rented a car during our stay in Phuket. Complimentary hourly shuttle is provided by the hotel (drop off at Patong Beach/Jungceylon Mall). Overall we really had a great time in MAI HOUSE. The only thing that marred our stay was the wake up call that never came on our check-out day! We arranged for a wake up call at 5am as had an early morning flight to catch. Luckily we managed to reach the airport just in time !

Reviewed September 26, 2018

Thank you for the review and comments on your stay with us.

Responded October 01, 2018
MAI HOUSE Patong Hill
10.0
Exceptional
SZE from Australia
Family with teens
Family Room
Stayed 7 nights in February 2018

Fantastic hotel away from Patong”

Mai House is a great hotel away from Patong about 15 minutes drive. The hourly free shuttle bus to Patong town is great save us lots of money. Taxi or uber in Phuket not cheap min 200 baths. Free mini bar is a plus but our fridge not cold enough. Don’t bother to look for cheap massage in Patong town. Just head down to hotel’s The Element Spa. Great service, reasonable price and professional service. Most importantly they don’t chat! Been to two massage places in town with my daughter, the masseur just don’t stop talking. So annoying if you want to be relax. Last but not least love the pool. Highly recommended and will be back. Only one thing I would like to suggest is they should have at least one staff that speak Mandarin because they have lots of Chinese from China that can’t speak English. Feel sorry for them when they trying to get help. Been few occasions that I have to be the interpreter.

Reviewed February 26, 2018
9.2
Exceptional
Chin from Malaysia
Couple
Grand Deluxe Jacuzzi
Stayed 1 night in October 2017

Beautiful hotel, attentive staff”

We absolutely loved our stay at Mai House Patong Hill! The hotel was beautiful and the rooms, equally so. We were of course pleasantly surprised by the welcome drinks selection (includes wines!) as well as the gorgeous sunset on the rooftop with a great happy hour promotion. Service was very attentive and room service was fast and quite delicious too. The only downside would be the location as it wasn't walking distance to the lively Patong area, but there is free shuttle bus every hour. Highly recommended!

Reviewed October 10, 2017
9.6
Exceptional
Po from Australia
Family with young children
Deluxe Room
Stayed 3 nights in December 2017

The resort won't disappoint you!”

We stayed for 3 nights at Mai House Patong Hill Resort and enjoyed every minute of it. Staffs are super sincere and friendly, delivering excellent service. Free mini bar and welcome drink are the bonus. Comfy bed and pillows. Free shuttle bus every hour to Patong area makes our trip a lot easier. We definitely will stay here again if we come visit Phuket next time!

Reviewed December 18, 2017
9.6
Exceptional
Sarah from United Kingdom
Couple
Deluxe Room
Stayed 1 night in May 2018

Amazing my favourite hotel in Thailand ”

Location wise it’s up a hill so you need transport to get around. However they have complimentary shuttles to and from Patong beach; it’s around 400 baht if you stay out late. It’s a perfect retreat away from the hustle and bustle; I was happy just chilling at the hotel. The spa, restaurant, gym and pool facilities are all wonderful. And they have a pool menu during the day with food from 100baht and great frozen cocktails. The breakfast is yummy with a great selection to keep everyone happy. The food was good in both restaurants with very reasonable prices. The view is amazing. The staff were extremely helpful and friendly. The room itself was beautiful although a little intimate; it’s all open planned. Free mini bar which is a bonus Two negatives would be the toilet could be a little more private. It’s a little too open. It would be nice to have standard white robes. The ones provided were a little small and girlie for my boyfriend Overall amazing stay and would highly recommend. If I return to Phuket I will definitely be staying at Mai

Reviewed May 05, 2018

Thank you very much for your amazing feedback of your stay at our resort. free shuttle service, delicious food and attentive service and staff left a great impression on you. It feels so special to receive such feedback from our guests and I am overwhelmed each time by the commitment of our team to create fond memories for our guests. Thank you so much once again for your acknowledgment of our team, and all the special touches they provided to make your stay so memorable with us.

Responded June 15, 2018
MAI HOUSE Patong Hill
9.6
Exceptional
Nadia from Malaysia
Couple
Grand Deluxe Room
Stayed 2 nights in June 2019

Great Stay! ”

The hotel staff were very sweet and helpful. The hotel is practically brand new and spotless! Everything is maintained so well. The room was large and the bed was incredibly comfortable. There’s also a minibar which is complimentary and refilled daily. The hotel is on the hill at the edge of Patong and there is no way you could possibly walk to Patong town. However, the hotel offers complimentary shuttle service to Jungceylon shopping centre and Patong beach. The shuttle runs hourly from 10am-11pm. I would highly recommend making full use of this! But make sure to book an hour plus in advance to secure a seat in the shuttle. If you stay out past 11pm then your only other option back is by booking a grab or tuk tuk which should cost about 200 baht from Patong town. The breakfast spread was good and the selections changed everyday that we were there which was nice. Also, do try the classic cocktails at the Opium bar- worth the money. Overall, a really nice place to stay and would definitely stay here again for my next trip to Phuket.

Reviewed June 20, 2019

We thank you for staying with us and for taking the time to provide the hotel with such positive valuable feedback. It is indeed pleasing to hear that you had such a wonderful holiday. At MAI HOUSE, we strive to consistently deliver a quality service to our guests and we will certainly share your comments with the team. The entire team is grateful for your words and can't wait to welcome both of you back for your next time visit! Nothing for our guests is too much trouble... We hope to welcome your family and friends once again in the future.

Responded June 24, 2019
MAI HOUSE Patong Hill
9.6
Exceptional
Wing from Hong Kong
Family with young children
Grand Deluxe Room
Stayed 3 nights in September 2019

Clean and new hotel”

We love Mai House! Hotel design is decent and clean. Location is on the hill of Patong. Just 10mins drive to Big C and paying beach side. And 15mins to elephant sanctuary. 30mins to Phuket zoo. The staffs are very nice especially the one who introduced the hotel and room to us when we arrived. We also like the shower gel and shampoo the hotel provided. It smells good and good quality. Buffet breakfast Is until 10:30am.

Reviewed September 25, 2019

Greetings from MAI HOUSE! Thank you for your favourable rating and positive comments of our hotel and services. In particular, I see you mentioned how much you enjoyed THE SMELL OF OUR SWER GEL AND SHAMPOO. Your observations and compliments remind us that we are focused in the right direction and achieving our number one goal of caring for each and every guest. Nothing makes us happier! Wishing you a wonderful day and hoping we have the pleasure of welcoming you back to MAI HOUSE soon!

Responded September 28, 2019
MAI HOUSE Patong Hill
10.0
Exceptional
Fatin from Malaysia
Couple
Grand Deluxe Jacuzzi
Stayed 3 nights in September 2018

Exceeds our expectations. The best hotel yet”

As I write this, I am still at the hotel lobby waiting for our airport taxi. Our experience here was the best. Everything was beyond our expectations. 1. The staff are all friendly and really helpful. They will always serve us with a smile. Wherever we go within the hotel compound, the staff will always say hi to us. We were especially impressed when one of the staff who were concerned about our minibar in the room if there are any alcohol once she saw me wearing hijab. So this hotel, I can say that it is Muslim friendly. 2. We booked the room with a jacuzzi, everything was perfect. The minibar is free and they will refill it everyday. My husband really loves the bed. Once he is on the bed, automatically he fells asleep. It really is comfy. The jacuzzi works wonderfully. The room were clean and modern. I just don't have any negative things to say. And wifi is good. 3. Love how they have a shuttle every hour to go to patong beach. Since we're here for our honeymoon, so we didn't have the problem to go back to the hotel before 10pm. 4. The breakfast served are also muslim friendly and all tasted good. Again, we love the happy and smiley staff that keeps on asking if everything's okay. 5. The hotel spa is cheap. We were surprised when we see the price. We had traditional thai message. Our body felt a little lighter after message. 6. The staff kept my phone safely! As we checked out, I forgot about my phone. Left it under the bed sheets. Then we left our bag at the reception while we go to patong beach. I remembered my phone when we were outside. Thank god the staff found the phone and gave it to us once we arrived back to the lobby. Overall, it was the best experience. Oh, and we also got complimentary drinks at the Mai sky from the hotel for our honeymoon. Thank you Mai Patong for the 5 star service and facilities. Will definitely come back!

Reviewed September 14, 2018

Thank you very much for your review and great kind comments on our hotel and services. The friendly helpful staff, the comfortable beds, the breakfast are just some highlights of your stay. Thank you so much and we are also looking forward to welcome you back again!

Responded October 01, 2018
MAI HOUSE Patong Hill
9.2
Exceptional
Coco from Singapore
Couple
Grand Deluxe Room
Stayed 2 nights in September 2017

Beautiful place but a little inaccessible ”

It was beautiful, the rooms and scenery. The buffet breakfast was so so but in room food were all FOC. Gym was on 24hours so the boys were overjoyed. Mai House is located on Patong Hill so to come down to town is a little inaccessible after 10PM. Before 10 there's hourly shuttle bus to Jungceylon which was totally great and there's shuttle bus to Patong beach too, that's hourly till 5PM. We went during the rainy season so we had a bit of trouble getting from our building to the reception whenever it rained, which was the 2 days that we stayed :") because there weren't lights along the path leading to other buildings.

Reviewed September 17, 2017
10.0
Exceptional
jessica from United States
Family with teens
Suite Pool Access
Stayed 1 night in August 2017

Beautiful Hotel! ”

Mai House was the most beautiful hotel I have ever stayed in! I wish this would have been my honeymoon because the room was perfect! Had a pool access suite. The staff is beyond helpful and sweet! You are greeted with a cool rag and free beverage of choice. Free mini bar each day in your room was awesome! Hotel provides scheduled pick up and drop offs to local beaches and shopping places which we did utilize. Breakfast was amazing! So many choices and loved the fresh honey comb! Hotel located just outside of the craziness that comes along with Patong, which was very nice to escape and still feel like you are on a relaxing vacation. I will definitely be staying here again if I return to Phuket. Thank you for the awesome service!

Reviewed August 17, 2017
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