Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus)
Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus)
Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus)
Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus)
Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus)
Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus)
Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus)

Removed from saved list

8.3

Excellent

460 reviews

460 reviews

Breakfast5
Housekeeping4
Beach3
See map

8.3

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Bangsak Beach 250 m
White Sand Beach 2.3 km
Coral Cape 4.8 km
Ton Chong Fa Waterfall 11.7 km
Khao Lak-Lam Ru National Park 14.8 km
Similan National Park 20.5 km
Lamru Waterfall 21.7 km
Koh Tapu 59.8 km
Nearby landmarks
Bang Sak Beach 170 m
Bangsak Beach 250 m
Sairung Waterfall 1.3 km
White Sand Beach 2.3 km
Koh Phrathong 2.6 km
Rainbow Waterfall 2.8 km
Fairway Minimart 3.4 km
Khao Lak 4.1 km
Market 4.1 km
Laem Pakarang Beach 4.7 km
2021

Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus)

9/17 Petchkasem Rd., Moo 1 Kuk Kak, Takua Pa, Bangsak Beach, Khao Lak, Thailand, 82190 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Bangsak Beach part of Khao Lak, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Khao Lak-Lam Ru National Park as well as Pak Weep Beach nearby. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

200 meters to Pak Weep Beach

Check-in [24-hour]

Airport transport

Private beach

Complimentary WIFi in all rooms

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Bicycle rental

Car park

Complimentary WIFi in all rooms

Kids club

Exercise area

Luggage storage

Cash withdrawal

Your dates are popular among travelersUsers are booking a place in Khao Lak every 12 minutes on Agoda.com
Value for money8.4
Distance to city center15 km
Location rating8.3
Nearest airportPhuket International Airport (HKT)
Distance to airport72.1 km

Rooms available at Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus)

Excellent
Room comfort & quality

8.7

Mai Pool Villa
...
  • Room size: 152 m²/1636 ft²
  • Garden view
  • 1 sofa bed and 1 double bed
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Deluxe Premium Suite
...
  • Room size: 55 m²/592 ft²
  • Pool view
  • 1 double bed and 1 sofa bed...
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Garden View Villa
...
  • Room size: 90 m²/969 ft²
  • Garden view
  • 1 double bed and 1 sofa bed
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Deluxe Suite with Pool Access with Jacuzzi
...
  • Room size: 55 m²/592 ft²
  • Outdoor view
  • 1 sofa bed and 1 double bed
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Deluxe Suite
...
  • Room size: 55 m²/592 ft²
  • Outdoor view
  • 1 sofa bed and 1 double bed
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Deluxe Suite Pool Access
...
  • Room size: 55 m²/592 ft²
  • Pool view
  • 2 single beds and 1 sofa be...
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Deluxe with Bathtub
...
  • Room size: 55 m²/592 ft²
  • Pool view
  • 1 sofa bed and 2 single bed...
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Jacuzzi Pool Deluxe
...
  • Room size: 55 m²/592 ft²
  • Pool view
  • 1 sofa bed and 1 double bed...
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Deluxe Family- 4 Adults/ 2 Adults with 2 Children
...
  • Room size: 55 m²/592 ft²
  • Pool view
  • 1 sofa bed and 1 double bed...
Enter dates to see prices
Deluxe Family Suite
...
  • Room size: 55 m²/592 ft²
  • Outdoor view
  • 1 double bed and 1 sofa bed...
Enter dates to see prices

Frequently asked questions

Does Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus) have a hot tub?

A hot tub is one of the facilities available at Mai Khao Lak Beach Resort & Spa.

How much does it cost to stay at Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus)?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus)?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus)?

For those who wish to drive their own cars, Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests.

What are my dining options at Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus)?

Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus) features on-site restaurants for your dining convenience.

What is the smoking policy at Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus)?

Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus) does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus)?

Restaurants including Mr. Bao Family Restaurant, Wood Bridge Bar & Restaurant and Sharky Bar & Restaurant are popular in Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus)’s neighborhood which is known as Bangsak Beach.

What popular beaches are close to Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus)?

Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus)’s Bangsak Beach neighborhood also includes Pak Weep Beach, Bangsak Beach and Bang Sak Beach.

What popular natural sightseeing spots are close to Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus)?

Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus)’s nearby natural sights include Sairung Waterfall located in the same Bangsak Beach area.

Show more questions
See map

Explore the neighborhood

What people love about Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus)

  • 9.6

    Exceptional
    Staff 

    "Staff are very polite and helpful, restaurants make great food both thai and western kitchen."

    Ahmet

    |

    May 29, 2022

  • 10

    Exceptional

    "Everything is perfect in a huge resort."

    TANAWIN

    |

    May 24, 2022

  • 9.6

    Exceptional

    "Great place to relax."

    usar

    |

    April 24, 2022

Overall rating:

8.4

Excellent
382 reviews
Cleanliness
8.5
Facilities
8.5
Location
8.3
Read all reviews >
What travelers say they love:
We love this hotel and my son like it here so much.
Palita from Thailand
Family with young children
More about Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus)

More about Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus)

Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus)

Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus) is a distinct addition to Khao Lak and a smart choice for travelers. Whether you are traveling for business or pleasure, get the most out of your trip with a stay at Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus).
Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus) provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the resort's free parking, right on-site. The resort provides front desk services such as luggage storage and safety deposit boxes for guests' convenience.
If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? At the resort, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus). Some rooms at Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus) are equipped with air conditioning for your convenience. Some rooms at Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus) include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as cable TV, is provided for guests in select rooms.
The resort also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the resort provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the resort. A night in at the resort's bar can be as fun as a night out with your travel companions.
Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus) lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Don't forget to explore the resort's easily accessible beach. Finish your vacation days right by dropping in at the massage and spa. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the resort's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the resort's fitness facility. Get wet in the best way on sunny days by joining water-world activities like non-motorized water sports. If you like water sports, you'll appreciate the convenience of canoes and water park provided by Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus).
Have fun without traveling far, by taking advantage of the ping-pong table, tennis court and badminton court at Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus). Have fun with your friends or family, or even meet new people at the library. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Take some time to explore Khao Lak during your stay at the resort. Keep your vacation simple, with a visit to Pak Weep Beach just 190 m away, where the ocean breeze makes you instantly feel relaxed.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 89% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 86% of other accommodations in Khao Lak.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Breakfast

6 mentions

Swimming Pool

6 mentions

Beach

4 mentions

Food & Dining

2 mentions

Languages spoken

  • English
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Badminton court
  • Canoeing
  • Exercise area
  • Garden
  • Massage
  • Pool facilities
  • Private beach
  • Spa
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Tours
  • Water park
  • Water sports (non-motorized)

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Cash withdrawal
  • Contactless check-in/out
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Balcony/terrace
  • Bathrobes
  • Coffee/tea machine
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Desk
  • Free tea
  • Hair dryer
  • Lock box in room
  • Mirror
  • Non-smoking
  • Phone
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Smoke alarm
  • Sofa
  • Toiletries
  • Towels
  • Umbrella
  • Wake up call
  • Wi-Fi
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
  • Buffet
Restaurants on site

The Buffet 1

  • No additional information available

Talay Thai

  • No additional information available

Green & Grilled

  • No additional information available

The Beach Seafood

  • No additional information available

The Buffet 2

  • No additional information available

Thea's Cafe Shop

  • No additional information available

Food Court

  • No additional information available

Pool Bar 1

  • No additional information available

The Tuk Tuk Bar

  • No additional information available

Music & Wine Bar

  • No additional information available

Food Court Bar

  • No additional information available
Location
9/17 Petchkasem Rd., Moo 1 Kuk Kak, Takua Pa, Bangsak Beach, Khao Lak, Thailand, 82190
Excellent
Location

8.3

Airports

  • Phuket International Airport (HKT)
    72.1 km
  • Surat Thani Airport (URT)
    105.7 km

Public transportation

  • Khao Lak Bus Station
    7.7 km

Hospital or clinic

  • Khuekkhak Health Promoting Hospital
    5.7 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Bangsak Beach
    250 m
  • White Sand Beach
    2.3 km
  • Coral Cape
    4.8 km
  • Ton Chong Fa Waterfall
    11.7 km
  • Khao Lak-Lam Ru National Park
    14.8 km
  • Similan National Park
    20.5 km
  • Lamru Waterfall
    21.7 km
  • Koh Tapu
    59.8 km

Nearby landmarks

  • Bang Sak Beach
    170 m
  • Bangsak Beach
    250 m
  • Sairung Waterfall
    1.3 km
  • White Sand Beach
    2.3 km
  • Koh Phrathong
    2.6 km
  • Rainbow Waterfall
    2.8 km
  • Fairway Minimart
    3.4 km
  • Khao Lak
    4.1 km
  • Market
    4.1 km
  • Laem Pakarang Beach
    4.7 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • There will be an additional breakfast charge of THB 750 per child per night for children at the ages between 2 - 11. The amount has to be paid directly at the hotel.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Airport transfer fee1800 THB
  • Distance from city center15 km
  • Travel time to airport (minutes)90

The property

  • Number of bars/lounges4
  • Number of floors5
  • Number of restaurants7
  • Number of rooms 306
  • Year property opened2012

Reviews of Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus) from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.5
Facilities8.5
Location8.3
Room comfort and quality8.7
Service8.4
Value for money8.4
High score for Khao Lak
Rating
9+ Exceptional (79)
8-9 Excellent (50)
7-8 Very Good (38)
6-7 Good (21)
<6 Below Expectation (28)
Time of the year
Mar - May (79)
Jun - Aug (55)
Sep - Nov (56)
Dec - Feb (26)
All guests (382)
All room types
All languages

Show reviews that mention 

Showing 216 verified guest comments
12345
10.0
Exceptional
Tarryn from South Africa
Group
Deluxe Suite
Stayed 3 nights in April 2019

Awesome Holiday Resort!!!!!”

Mai Khao Lak Resort was one of a kind, really amazing!!!! We have stayed at 2 other hotel's before heading to Mai Khao Lak and this was one of the best we stayed at. When you arrive at the resort the first thing you will notice is how huge the resort is, there is so much to do and see, this resort really makes you feel welcome, the staff was so helpful and friendly, We had the amazing room view over looking the pool and boy what a treat it was in the evening over looking the light up pool ,overall the whole experience staying there was Amazing!!!!!!This resort is great for parents with kids and even for those who needs a quite place they have it all. Defiantly be staying there again.!!!!!!!

Reviewed June 25, 2019

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10.0
Exceptional
Charlotte from Thailand
Family with young children
Deluxe Suite
Stayed 3 nights in July 2020

Beautiful stay with amazing staff”

We booked Mai hotel after being let down by another hotel that had decided to remain closed due to Covid-19. We couldn't have been happier that we ended up at Mai. Despite it still being quiet, the staff have been incredibly friendly and welcoming. We were upgraded to a Villa and have been able to enjoy the private beach and swimming pools on offer at the hotel. Nothing is too much trouble for the staff and they are always checking if we have everything that we need. Due to the low number of guests, they had to close the breakfast restaurant for some of our stay. Instead they have delivered a beautiful breakfast to our room each morning for us to enjoy while listening to the ocean. We will be really sad to leave the hotel and can't thank the staff enough for making our stay enjoyable despite the difficult times hotels are going through. This hotel should definitely be your first choice when staying in Khao Lak. The hotel grounds are stunning but the staff also really care.

Reviewed July 08, 2020

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Thank you for the reviews.

Responded May 18, 2022
Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus)
8.8
Excellent
Yovita from Indonesia
Family with young children
Deluxe with Bathtub
Stayed 3 nights in August 2018

Nice hotel with affordable price”

This is the first time we go to Khao Lak, and stay in Mai Khao Lak. The hotel is very big, pool is very comfortable for toddler. Bfast menu good, the staff also very helpfull. But not all the staff can speak english, fortunately there are 2 staff in Khao lak whois Indonesian, so she gave us complete and clear information. At the first night we stay the AC was not cold at all, I called to complain and the we go out for dinner. After I got back from our dinner the AC worked well and then rest of the time we stayed were perfect.

Reviewed August 23, 2018

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10.0
Exceptional
Kathryn from Thailand
Couple
Stayed 1 night in November 2020

Lovely hotel ”

The second time we have stayed at Mai Khao lak. The staff are so lovely and speak English very well. The facilities are fantastic and the beach gorgeous. It’s a little out of town but easy to get transport to town.

Reviewed November 15, 2020

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Thank you for the reviews.

Responded May 18, 2022
Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus)
9.7
Exceptional
Christine from Australia
Group
Deluxe with Bathtub
Stayed 8 nights in October 2014

Wonderful Holiday .”

Big rooms beaches staff breakfast

I very much enjoyed my stay at Mai spa & Resort ! Staff rooms restaurant beaches etc were excellent . I would go back tomorrow if I had the chance. I spent most of my time there and relaxed.

Reviewed October 27, 2014

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7.6
Very good
Mika from Germany
Family with teens
Deluxe Family- 4 Adults/ 2 Adults with 2 Children
Stayed 6 nights in April 2017

Nice hotel next to the beach but small things should be improved”

The Hotel is nicely by the beautiful and peaceful beach in Kaho Lak. There is hardly no other hotels on the same area. Lots of nice beach restaurants to visit and eat in during the lunch and the evening. Also a Minimart where to buy drinks and salty snacks (Really friendly family keeping this mobile store) The Hotel is itself is a big complex. There is is old (close to beach) and new side (further way into main land). There are few few basic restaurants to eat in but we ate mitä of the time outside the hotel in the beach restaurants. Old side pools are smaller and on the new side there is big kids area with different water games. Additionally there are mire "levels" having thre more pills to swim in just in the middle of the new rooms. Really nice looking area. Roooms are well equipped but cleaning is not on the level I have used to in Thailand. Daily emptying of trash cans and towel change but felt that nothing more happened. Overall good _family_ hotel but not a 5 star place.

Reviewed April 17, 2017

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8.0
Excellent
TANYONG from Thailand
Couple
Deluxe with Bathtub
Stayed 1 night in April 2014

Nice place to stay ”

Cleanliness Silent Freindly staff

It is a good hotel to stay. I stayed at deluxe room. The room is very comfortable and clean. But not bath tube. The bathroom is a bit small for a large guy. There are 2 televisions in the room. However, the swimming pool is quite small. The hotel is near the beach and there is a small road between hotel and the beach. However, the sand around the beach is quite rough and it is not comfortable for your foot when you walk around. The hotel is near a lot of local restaurants along the beach and it is very easy to find good food.

Reviewed April 18, 2014

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8.3
Excellent
Douglas from Australia
Family with young children
Deluxe with Bathtub
Stayed 8 nights in July 2014

A quiet spa resort on the beach”

Room, breakfast, spa

We had a very good holiday. The highlights included a brilliant cookery class for the whole family (4 adults and two young children) , the hotel spa, access to beach massage providers and local beach restaurants.

Reviewed July 16, 2014

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6.8
Good
Sharna from Australia
Family with young children
Deluxe with Bathtub
Stayed 2 nights in May 2018

Great place for kids ”

Definitely has its pros and cons. We came in low season (may/June) great because it's quiet and you can get clothes and massages cheaper but not so good as most of the restaurants in the resort close down which leaves very little Option of places to eat as this resort is about 15-20 mins out of town...so you are kind of stuck, even the little restaurants out the front along the beach close down in low season. I think in peak season the atmosphere would be completely different. Even the communication with staff is hard as all the good English speaking staff take holidays once peak season is over and they hire the local workers during low season which barely speak English...great that they give them a job but not so good for us trying to communicate. We have been to Thailand 7 times, we usually go to Patong but thought we would try somewhere different as it's the first time with kids, beach is better than Patong and it's quieter for the kids but I would have to say we prefer patong.

Reviewed June 01, 2018

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5.2
Marine from France
Family with teens
Deluxe Family- 4 Adults/ 2 Adults with 2 Children
Stayed 2 nights in February 2017

Better choose another option; not worth the money”

Just coming back from a 2 nights stay in this hotel. We experienced great and modern hotels, with extremely friendly staff, in Krabi. We wanted to spend 2 good days in a great hotel in Khao lak. Bad choice... First the positives: the hotel is just by a fantastic beach. A few restaurants by the beach, very good price for lunch or diner. Good amenities also if you have to take you plane back late like us, you can take a shower very easily. Then the negatives: this is a TUI hotel. Nothing against TUI but be aware that this means that 90% of the people are here on a tour (kind of Club Med). The maintenance of the hotel is terrible; the furniture in our rooms were damaged, the sofa bed was bad, the pools do not look very well cleaned. There are the old building (with partial see view) and the new buildings (big complex at the rear); we are here talking about the old building. But looking at the color of the kids pool of the new building, we suspect it will not take long before the new building are in a bad shape too. The staff is not friendly; is it the tour operator effect? They do not smile, do not say hello. Looks like TUI has people managing each groups (like young Novergians managing their groups, ...). The rooms are BADLY cleaned. When we checked in, it was obvious that the floor had not been cleaned. We asked for somebody to come; when we came back to the room 2 hours later, floor still not cleaned and we asked one cleaning lady who was taking care of another room to come and help us. She did very nicely but this shows that this can be done but the management is terrible. You do not feel the room is lean; we had aunts and again, we had to manage ourselves. Expensive for what it is: we booked through Agoda and thought it was a good deal. We now suspect that this hotel is trying to make money on the people not coming with TUI tour! In conclusion: maybe it was a nice hotel before but we strongly recommend that you think twice before booking and spend yo

Reviewed February 18, 2017

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10.0
Exceptional
Alexander from Thailand
Couple
Deluxe Suite with Bathtub
Stayed 1 night in August 2020

Exceptional”

It's a beautiful resort, very well set out and excellent facilities for all. We were there during a huge price drop so the value was incredible. Staff are excellent, very warm, welcoming and helpful.

Reviewed August 25, 2020

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Thank you for the reviews.

Responded May 18, 2022
Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus)
8.3
Excellent
Alex from United Kingdom
Couple
Deluxe Suite Pool Access
Stayed 1 night in May 2013

Very comfortable 5 star room”

the room, the isolation, the staff

Excellent. The pool room was fantastic. I gave the food a 2 as there was no a la carte restaurant, only a basic snack bar cafe. A five star self rated hotel really should have a full restaurant. The breakfast buffet was good enough but we had to to go out for a dinner. OK for us as we had our own car. Be aware that this resort is very isolated. That was a plus for us, maybe not so good for others. I cannot say enough that we were so disapointed by the poor restaurant facilities. I plan to stay again in the future. Really rates the Agoda 5+

Reviewed May 23, 2013

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9.3
Exceptional
Weerachai from Thailand
Family with young children
Deluxe with Bathtub
Stayed 1 night in October 2014

Very nice Location and Good service”

Location , Service , Pool

I like this hotel. All staff is very nice, Close to beach and pool fantastic

Reviewed October 22, 2014

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8.8
Excellent
Yuttana. from Thailand
Couple
Stayed 1 night in October 2019

Lovely Hotel Khaolak”

Lovely stay at Mai Khaolak, staff friendly and helpful. Rooms of good sizes, plenty of pools and great surroundings. Definately will be going back.

Reviewed October 28, 2019

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6.4
Good
Mi from Russia
Family with young children
Deluxe with Bathtub
Stayed 11 nights in December 2019

Our N.Y. holidays ”

We spent 11 days around N.Y. holidays. Sea and the beach are smth you'd return for. We also appreciated the number of huge swimming pools and unlimited availability of drinking water. The one should note that the resort is located far from the airport (1.5 hrs drive). Room cleaning was not always accurate.... The resort welcomes the TUI family members (club-type) - therefore, it's recommended what is and what is not available for non-TUI club members.

Reviewed January 13, 2020

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ขอบคุณที่เลือกโรงแรมสำหรับการพักผ่อน ทางโรงแรมต้องขออภัยหากเกิดความไม่สะดวกสบายแกลูกค้า เนื่องจากอยู่ในสถาการณ์ที่ยากลำบากแต่ทางโรงแรมไม่ได้นิ่งนอนใจและพยายามปรับปรุงเพื่อให้การพักผ่อนของลูกค้าสะดวกสบายที่สุด ทางโรงแรมต้องขออภัยมา ณ ที่นี้ด้วยสำหรับข้อผิดพลาด หวังว่าโรงแรมจะมีโอกาสได้ต้อนรับลูกค้าอีกครั้งนะคะ

Responded May 18, 2022
Mai Khaolak Beach Resort & Spa (TUI BLUE Mai Khaolak) (SHA Extra Plus)
8.8
Excellent
Micael from Sweden
Group
Deluxe Family- 4 Adults/ 2 Adults with 2 Children
Stayed 4 nights in January 2017

Overall review is good but the information regarding the rooms was not good.”

The information about how many people the rooms are adapted for is wrong.We booked for 5 adults, but when we got there so turned out that they only have rooms for 2 adults and 2 children. Other than that, this hotel was very good, an added plus to the good breakfast.

Reviewed January 25, 2017

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6.0
Ian from Australia
Couple
Deluxe Suite Pool Access
Stayed 5 nights in June 2014

Most Relaxing Place on Earth”

Wonderful Pools, 100baht cocktails, lovely beach

Pool access villa is worth the upgrade. Nice Beach, recommend Mama's restaurant along the beach, hotel restaurants are reasonably priced and service nice food. Great Happy Hour - 100baht cocktails, but really hard beds!

Reviewed June 09, 2014

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6.7
Good
Kanamon from Australia
Family with young children
Deluxe Suite Pool Access
Stayed 3 nights in October 2014

Great pool but Not worth the cost”

Pool , Room and Staff

Arrived at 4.30pm, during early october (rethink if you r coming this time) late checkin as room for us wasnt ready. No attention to details as found used shaver in bathroom, empty beer can at our pool access, asked to clean the room but used nappy was in still in the bin and it was stunk. 3 nights stay with the same breakfast :( kids club is very small, less than 10 toys inside. Beach is very strong wave, dirty and deep. Food was fair taste, but took 50 mins to cook a pasta and a medium rare steak!! Our last day was nice weather, late check out is worth the trip, freindly staffs and very nice pool

Reviewed October 10, 2014

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8.3
Excellent
Sheung from Hong Kong SAR, China
Family with young children
Deluxe with Bathtub
Stayed 3 nights in September 2013

Recommend hotel for relaxing”

Large bed, Quiet surroundings, Staff are helpful and friendly

Quiet surroundings which suitable for relaxing. Staff are helpful and friendly. They would remember our child's name which gave us good impression. We noted that there are more Chinese-people from China living in the hotel which we think they are making a lot of noise. However, they usually would not stayed in the hotel after taking the breakfast. The bed is very comfortable and large enough for us ( 2 audlts and 1 child who aged 3).

Reviewed September 29, 2013

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8.0
Excellent
Julie from Australia
Couple
Deluxe with Bathtub
Stayed 10 nights in October 2016

Resort ok but not 5 star”

Not a 5 star resort! Food was terrible, our room did not get cleaned sometimes until 4pm too late in the day for me. The staff were friendly and accomodating, she me maintenance issues that really need to be actioned.

Reviewed October 26, 2016

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