Hygiene Plus
Check-in [24-hour]
Airport transfer
Great Breakfast
Private beach
Private beach
Free Wi-Fi
Pool with view
Free parking
Spa
Front desk [24-hour]
Fitness center
Restaurant
10 travelers have booked today.
Based on 1,857 verified reviews
9.3
8.5
8.4
8.4
8.2
7.4
Location rating score
| Value for money | 8.4 |
| Distance to city center | 30 km |
| Location rating | 7.4 |
| Nearest airport | Samui Airport (USM) |
| Distance to airport | 16.1 km |
While on a trip with your family, your children can also experience the fun in sports and recreation facilities offered at MAI Samui Beach Resort & Spa such as kids pool.
Verified past guests that have stayed at MAI Samui Beach Resort & Spa had an average nightly stay of 3 nights at this property.
MAI Samui Beach Resort & Spa's most popular month where verified visitors have stayed the most is in March.
MAI Samui Beach Resort & Spa can speak up to 2 languages which includes English for travelers that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.
MAI Samui Beach Resort & Spa accepts up to 3, with payment card options including MasterCard, Cash, and Visa.
Verified solo travelers that have stayed at this property have given MAI Samui Beach Resort & Spa an average rating of 8.1. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
Verified business travelers that have stayed at this property have given MAI Samui Beach Resort & Spa an average rating of 8.8. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
Past couple travelers that have stayed at this property have given MAI Samui Beach Resort & Spa an average rating of 8.1. You can look up on more detailed customer critiques, and feedback by filtering for a specific type of verified guest travelers down in the review section.
Past local visitors that have stayed at this property have given MAI Samui Beach Resort & Spa an average rating of 8.1. You can look up on more specific customer reviews, and comments for this property down in the review section.
Modest or intimate functions like honeymoons can also be arranged.
Wake up to an amazing a la carte and buffet breakfast at MAI Samui Beach Resort & Spa. Travelers can enjoy breakfast offered with an additional charge of 850 THB for adults and 500 THB for children if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is generally included for less than buying it at the resort.
Experience Luxury and Tranquility at MAI Samui Beach Resort & Spa (SHA Plus+)
Nestled in the picturesque island of Koh Samui, Thailand, MAI Samui Beach Resort & Spa (SHA Plus+) offers a truly indulgent and serene getaway. With its stunning beachfront location and world-class amenities, this 5-star hotel is the perfect destination for those seeking a luxurious and memorable vacation.
As you step into the lobby of MAI Samui Beach Resort & Spa (SHA Plus+), you will be greeted by the warm and friendly staff, ready to cater to your every need. The hotel boasts a total of 97 elegantly designed rooms, each offering a blend of contemporary comfort and traditional Thai charm. Whether you choose a Deluxe Room, a Suite, or a Villa, you can expect spacious accommodations with modern amenities and breathtaking views of the lush gardens or the sparkling ocean.
Check-in at MAI Samui Beach Resort & Spa (SHA Plus+) begins at 03:00 PM, allowing you to start your vacation at your own pace. And when it's time to bid farewell to this paradise, check-out is until 11:00 AM, giving you ample time to enjoy your final moments in this tranquil haven. With the airport just 30 minutes away and the city center a mere 30 kilometers from the hotel, you'll find yourself conveniently located to explore the island's attractions.
Endless Entertainment at MAI Samui Beach Resort & Spa (SHA Plus+)
At MAI Samui Beach Resort & Spa (SHA Plus+), the entertainment options are as diverse as they are exciting. Whether you're looking to unwind with a refreshing cocktail or indulge in a rejuvenating spa treatment, this resort has it all. The bar at MAI Samui Beach Resort & Spa is the perfect place to relax and socialize. Sip on expertly crafted cocktails while enjoying the stunning views of the ocean. The friendly bartenders are always ready to whip up your favorite drink, ensuring a memorable evening.
For those seeking ultimate relaxation, the spa at MAI Samui Beach Resort & Spa is a true sanctuary. Pamper yourself with a range of therapeutic treatments that will leave you feeling refreshed and rejuvenated. From traditional Thai massages to luxurious facials, the skilled therapists will cater to your every need.
If you're in the mood for some quiet time, the resort's garden is the ideal spot. Take a leisurely stroll amidst lush greenery and colorful flowers, and let the tranquil atmosphere wash over you. It's the perfect place to escape the hustle and bustle of everyday life and reconnect with nature.
For bookworms and literary enthusiasts, the library at MAI Samui Beach Resort & Spa is a hidden gem. Browse through a wide selection of books and lose yourself in a captivating story. With comfortable seating and a peaceful ambiance, it's the perfect place to unwind with a good read.
Whether you're looking for a lively evening at the bar, a blissful spa experience, a peaceful retreat in the garden, or a quiet moment with a book, MAI Samui Beach Resort & Spa (SHA Plus+) offers endless entertainment options to make your stay truly unforgettable.
Stay Active and Energized at MAI Samui Beach Resort & Spa (SHA Plus+)
At MAI Samui Beach Resort & Spa (SHA Plus+), we understand the importance of staying active and energized during your vacation. That's why we offer an array of top-notch sports facilities to cater to all your fitness needs.
For those who enjoy a game of squash, our resort features state-of-the-art squash courts where you can engage in friendly matches or improve your skills. If you prefer a refreshing swim, our outdoor pool is the perfect spot to take a dip and soak up the tropical sun.
Additionally, our private beach provides a stunning backdrop for various water sports activities. Whether you're into kayaking, paddleboarding, or simply lounging by the shore, our beach offers endless opportunities for fun and relaxation.
After an invigorating workout, head over to our poolside bar to quench your thirst with a refreshing drink. And if you're a fan of badminton, our resort also boasts a well-maintained badminton court where you can enjoy a friendly game with your travel companions.
To ensure you maintain your fitness routine, we offer a free fitness center equipped with modern exercise equipment. Stay active and energized throughout your stay at MAI Samui Beach Resort & Spa (SHA Plus+), and make the most of your tropical getaway.
Convenience Facilities at MAI Samui Beach Resort & Spa (SHA Plus+)
At MAI Samui Beach Resort & Spa (SHA Plus+), convenience is a top priority. With a range of exceptional facilities and services, guests can enjoy a hassle-free and comfortable stay. The resort offers a laundry service, ensuring that guests can have their clothes cleaned and freshened up during their vacation. Additionally, room service is available, allowing guests to indulge in delicious meals and snacks from the comfort of their own rooms.
For the safety and security of guests, MAI Samui Beach Resort & Spa (SHA Plus+) provides safety deposit boxes where valuable belongings can be securely stored. In today's digital age, staying connected is essential, and the resort understands this. Guests can enjoy Wi-Fi in public areas, allowing them to easily stay connected and share their memorable experiences with friends and family.
Furthermore, the resort offers free Wi-Fi in all rooms, ensuring that guests can stay connected and browse the internet at their convenience. Luggage storage is also available, providing a convenient solution for guests who arrive early or have a late departure. Lastly, the resort offers daily housekeeping services, ensuring that rooms are kept clean and tidy throughout the stay. With these excellent convenience facilities, MAI Samui Beach Resort & Spa (SHA Plus+) aims to provide a seamless and enjoyable experience for all guests.
Convenient Transport Facilities at MAI Samui Beach Resort & Spa (SHA Plus+)
MAI Samui Beach Resort & Spa (SHA Plus+) offers a range of convenient transport facilities to ensure a seamless and hassle-free stay for its guests. The resort provides airport transfer services, making it easy for travelers to reach their destination without any inconvenience. Upon arrival at Samui International Airport, guests can simply avail themselves of the resort's airport transfer service and enjoy a comfortable journey to the property.
Additionally, MAI Samui Beach Resort & Spa (SHA Plus+) offers a car park onsite for guests who prefer to drive. This facility provides a secure and convenient parking space for guests' vehicles, allowing them to explore the beautiful island of Koh Samui at their own pace. What's more, the car park is free of charge, ensuring that guests can enjoy their stay without any additional expenses. Whether guests choose to rent a car or bring their own, the onsite car park at MAI Samui Beach Resort & Spa (SHA Plus+) offers a hassle-free parking solution.
Luxurious Room Facilities at MAI Samui Beach Resort & Spa (SHA Plus+)
Indulge in the ultimate comfort and luxury at MAI Samui Beach Resort & Spa (SHA Plus+), where every room is equipped with top-notch amenities to ensure a memorable stay. Step into your air-conditioned sanctuary and feel the cool breeze as you unwind from a day of exploration. Slip into a cozy bathrobe and enjoy the convenience of having a daily newspaper delivered to your room, keeping you updated with the latest news and events.
For entertainment options, the in-house movies provide a wide selection of films to suit every taste. Get ready for a night out or a day of sightseeing with the help of a hairdryer, ensuring your locks are perfectly styled. Sit back and relax while watching your favorite shows on the television, or catch up on the latest series with the satellite/cable TV channels.
Quench your thirst with refreshments from the well-stocked mini-bar, offering a selection of beverages and snacks. Step outside onto your private balcony or terrace and soak in the breathtaking views of the surroundings, whether it's the lush gardens or the sparkling ocean. With these incredible room facilities, MAI Samui Beach Resort & Spa (SHA Plus+) guarantees a truly luxurious and comfortable stay for all guests.
Indulge in Culinary Delights at MAI Samui Beach Resort & Spa (SHA Plus+)
At MAI Samui Beach Resort & Spa (SHA Plus+), guests can embark on a gastronomic journey like no other with its exceptional dining facilities. The resort boasts a remarkable restaurant that offers a diverse range of delectable dishes, sure to tantalize the taste buds of every guest. From authentic Thai cuisine to international favorites, the restaurant presents a culinary experience that is both exquisite and memorable. Whether you are craving traditional Pad Thai or a succulent steak, the skilled chefs at MAI Samui Beach Resort & Spa (SHA Plus+) are dedicated to creating dishes that are bursting with flavor and made from the freshest ingredients.
For those who prefer to dine in the comfort of their own room, the resort also offers convenient room service. Indulge in a private dining experience as you savor your favorite dishes from the extensive menu, all delivered straight to your doorstep. Whether it's a leisurely breakfast in bed or a romantic candlelit dinner, the attentive staff at MAI Samui Beach Resort & Spa (SHA Plus+) are committed to ensuring that your dining experience is nothing short of perfection.
To top it all off, the resort provides daily housekeeping to ensure that your dining areas are always clean and inviting. Enjoy the convenience of having your table set and refreshed each day, allowing you to focus solely on enjoying your meals without any worries. With the combination of exceptional dining facilities, impeccable service, and stunning beachfront views, MAI Samui Beach Resort & Spa (SHA Plus+) is the perfect destination for food enthusiasts and discerning travelers alike.
Luxurious and Spacious Rooms at MAI Samui Beach Resort & Spa (SHA Plus+)
Indulge in the luxurious and spacious rooms at MAI Samui Beach Resort & Spa (SHA Plus+), where comfort and elegance meet. With a variety of room types to choose from, you can find the perfect accommodation to suit your needs.
Experience the utmost comfort in the Deluxe rooms, offering a generous 52 square meters of space. Choose between 2 Single Beds or 1 Double Bed, ensuring a restful night's sleep. For those seeking direct access to the pool, the Deluxe Pool Access rooms are ideal. With the same spaciousness as the Deluxe rooms, you can enjoy the convenience of stepping right into the refreshing waters.
For a truly unforgettable stay, opt for the Mai Pool Villa With Breakfast. Offering a spacious 110 square meters of luxurious living space, these villas are perfect for those seeking privacy and tranquility. With a plush Double Bed, you can unwind and relax in style.
Booking these exquisite rooms on Agoda guarantees you the best prices and a hassle-free experience. With Agoda's extensive network and user-friendly platform, you can easily find the perfect room at MAI Samui Beach Resort & Spa (SHA Plus+), ensuring a seamless booking process and a memorable stay.
Discover the Tranquil Beauty of Bang Por in Koh Samui
Nestled on the serene shores of Koh Samui, the MAI Samui Beach Resort & Spa (SHA Plus+) is located in the charming neighborhood of Bang Por. This hidden gem offers a peaceful and idyllic retreat away from the bustling tourist areas, making it the perfect destination for those seeking tranquility and relaxation.
Bang Por is known for its pristine beaches, with powdery white sands and crystal-clear turquoise waters. Take leisurely strolls along the shore, bask in the warm tropical sun, or simply unwind with a refreshing cocktail while enjoying breathtaking views of the Gulf of Thailand. The beach is lined with palm trees, providing shade and a picturesque backdrop for those Instagram-worthy moments.
Aside from its natural beauty, Bang Por also offers a range of dining options, from local street food stalls to upscale beachfront restaurants. Indulge in fresh seafood dishes, traditional Thai cuisine, or international favorites, all while enjoying the laid-back atmosphere and stunning ocean views.
For those looking to explore beyond the beach, Bang Por is surrounded by lush greenery and coconut groves, making it a perfect spot for nature lovers. Embark on a hiking adventure through the nearby mountains, discover hidden waterfalls, or explore the local villages to get a glimpse of authentic Thai culture.
Whether you're seeking a romantic getaway, a family vacation, or a peaceful retreat, Bang Por in Koh Samui offers a serene and unforgettable experience. Book your stay at MAI Samui Beach Resort & Spa (SHA Plus+) and immerse yourself in the tranquility and beauty of this enchanting destination.
Convenient Transportation from the Airport to MAI Samui Beach Resort & Spa (SHA Plus+)
Nestled in the tranquil area of Bang Por in Koh Samui, Thailand, MAI Samui Beach Resort & Spa (SHA Plus+) offers a serene and luxurious escape for travelers. Getting to this tropical paradise is a breeze, thanks to the convenient transportation options available from the nearby airports.
If you're arriving at Samui International Airport, the resort is just a short 30-minute drive away. Upon arrival, you can easily find taxis and private transfer services at the airport's arrival hall. Alternatively, you can pre-arrange a pick-up service with the resort for a hassle-free journey. As you make your way to the resort, you'll be treated to scenic views of the island's lush greenery and pristine coastline.
For those arriving at Surat Thani Airport, you can take a domestic flight to Samui International Airport, which is approximately a 1-hour flight. From there, you can follow the aforementioned transportation options to reach MAI Samui Beach Resort & Spa (SHA Plus+). The resort's location in Bang Por offers a peaceful retreat away from the bustling tourist areas, allowing you to unwind and soak in the beauty of Koh Samui.
No matter which airport you choose to arrive at, the journey to MAI Samui Beach Resort & Spa (SHA Plus+) is an enjoyable one, filled with anticipation for the tropical paradise that awaits. Indulge in the warm hospitality and luxurious amenities offered by the resort, and let the serene surroundings of Bang Por rejuvenate your senses.
Discover the Natural Beauty of Bang Po Beach and Laem Yai Beach near MAI Samui Beach Resort & Spa (SHA Plus+)
Nestled in the serene and picturesque surroundings of Koh Samui, MAI Samui Beach Resort & Spa (SHA Plus+) offers the perfect getaway for nature lovers and beach enthusiasts. Situated just a stone's throw away from the resort, Bang Po Beach and Laem Yai Beach are two stunning landmarks that are sure to captivate your senses.
Bang Po Beach, with its powdery white sands and crystal-clear turquoise waters, is a true tropical paradise. Take a leisurely stroll along the shoreline, feel the gentle sea breeze against your skin, and soak up the sun while enjoying the breathtaking views of the Gulf of Thailand. Whether you prefer to relax on a beach towel, go for a refreshing swim, or try your hand at various water sports, Bang Po Beach offers something for everyone.
For those seeking a more secluded and tranquil beach experience, Laem Yai Beach is the perfect choice. This hidden gem is located on the northwestern coast of the island and is known for its untouched beauty and peaceful atmosphere. Surrounded by lush greenery and swaying palm trees, Laem Yai Beach offers a peaceful retreat away from the hustle and bustle of the city. Enjoy a romantic sunset walk along the beach, build sandcastles with your loved ones, or simply unwind and listen to the soothing sound of the waves crashing against the shore.
In addition to these stunning beaches, MAI Samui Beach Resort & Spa (SHA Plus+) is also conveniently located near O2K Fitness and pha jun jaras. O2K Fitness is a state-of-the-art fitness center where guests can maintain their workout routine while enjoying their vacation. pha jun jaras, on the other hand, is a local attraction that showcases the rich cultural heritage of Koh Samui through traditional Thai architecture and art.
With its prime location near these remarkable landmarks and attractions, MAI Samui Beach Resort & Spa (SHA Plus+) offers a truly unforgettable experience for guests seeking to immerse themselves in the natural beauty and cultural treasures of Koh Samui.
A Gastronomic Adventure Awaits
At MAI Samui Beach Resort & Spa (SHA Plus+), guests are spoilt for choice when it comes to dining options. From satisfying homemade burgers and sandwiches at Homemade Burgers And Sandwiches to delectable seafood dishes at Bang Por Seafood, there is something to please every palate. For those seeking a taste of authentic Thai cuisine, KohThai Kitchen & Bar offers a variety of traditional dishes bursting with flavor. If you're in the mood for Italian fare, head to Armando's Beach Restaurant for a delightful selection of pasta and pizza. For a laid-back beachfront dining experience, Cape Away Beach Bar and Jai Dee Ban Tai are the perfect spots to enjoy a refreshing cocktail and some light bites. Fitness enthusiasts looking for a healthy meal can visit Fitkoh Cafe, known for its nutritious and delicious offerings. And if you're craving some local flavors, Baan Pla Siew Restaurant @Ban Tai koh Samui and Mimosa Restaurant are must-visit destinations. With such a diverse range of dining options just steps away from the resort, guests can embark on a gastronomic adventure without having to travel far.
Affordable Luxury: Experience the Best Value at MAI Samui Beach Resort & Spa (SHA Plus+)
At MAI Samui Beach Resort & Spa (SHA Plus+), you can indulge in a luxurious beachfront retreat without breaking the bank. With an average price of $177 per room, this stunning resort offers exceptional value for money.
When compared to the average price of a hotel room in Koh Samui, which stands at $115, MAI Samui Beach Resort & Spa (SHA Plus+) stands out as an affordable option that doesn't compromise on quality. With its competitive pricing, you can enjoy all the amenities and services of a high-end resort while still staying within your budget.
Whether you're planning a romantic getaway, a family vacation, or a solo adventure, MAI Samui Beach Resort & Spa (SHA Plus+) offers a range of room options to suit every traveler's needs. From spacious deluxe rooms to luxurious villas, each accommodation is thoughtfully designed to provide comfort, style, and breathtaking views of the pristine beach and turquoise waters.
Don't miss out on this incredible opportunity to experience the best of Koh Samui without breaking the bank. Book your stay at MAI Samui Beach Resort & Spa (SHA Plus+) today and treat yourself to an unforgettable vacation at an unbeatable price.
Excellent Service and Beautiful Property
MAI Samui Beach Resort & Spa (SHA Plus+) has received rave reviews from its guests, with many praising the excellent service and beautiful property. The staff is highly attentive and accommodating, ensuring that each guest's needs are met with utmost care. The resort's stunning surroundings and picturesque scenery provide a truly enchanting experience. The rooms are spacious and well-appointed, offering guests a comfortable and luxurious stay. Even during the challenging times of the COVID-19 situation, the hotel went above and beyond by providing room upgrades, with some lucky guests enjoying beachfront views. With its impeccable service and breathtaking setting, MAI Samui Beach Resort & Spa is the perfect choice for a memorable vacation.
Unforgettable Experiences Await at MAI Samui Beach Resort & Spa (SHA Plus+)
Indulge in a truly remarkable stay at MAI Samui Beach Resort & Spa (SHA Plus+), where exceptional customer reviews speak volumes about the unforgettable experiences that await you. With an impressive overall rating of 8.3, this luxurious beachfront resort in Koh Samui, Thailand, promises to exceed your expectations in every way.
One of the standout features of MAI Samui Beach Resort & Spa (SHA Plus+) is its exceptional value for money, earning a remarkable rating of 8.4. Guests are delighted by the incredible amenities and services offered at this resort, all at a price that provides an incredible bang for your buck. From the moment you step foot on the property, you'll be greeted with warm hospitality and a level of comfort that is truly unmatched.
At MAI Samui Beach Resort & Spa (SHA Plus+), you'll find a wide range of top-notch facilities that have earned it a rating of 8.2. Whether you're looking to relax by the stunning infinity pool, unwind with a rejuvenating spa treatment, or indulge in delectable culinary delights at one of the resort's restaurants, you'll be spoilt for choice. The resort's commitment to providing an exceptional experience is evident in every aspect of its facilities, ensuring that every moment of your stay is filled with pure bliss.
Excellent8.2
Facilities
Very good7.4
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Excellent
Review summary
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This hotel in Chinatown boasts a prime location near Petaling Street & MRT station, perfect for sightseeing. The staff is friendly, attentive, providing exceptional service, and the rooms are comfortable and clean with high-quality mattresses for a good night's sleep.
Hotel provides towels, but extra towel comes with RM5 surcharge. Some guests found no towels in the room, which may cause inconvenience.
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We stayed at the Mai Samui for one night as we were migrating from Koh Tao to Krabi, but we wish we had stayed longer! The resort is impressive and has activities available such as kayaking and mountain biking to compensate for its distance from the towns. There is also complementary shuttles to locations like Nathon Pier (only at certain times), making it easy to travel elsewhere. Our room was lovely and clean and the staff were welcoming. Be sure to check the website before visiting, it has lots of details about the resort so that you can plan your stay.
Dear Guest Thank you very much for your excellent feedback. It is pleasure to hear that you overall had an amazing time during your stay and satisfied with our provided service. We appreciate your positive comments regarding the our available activities, shuttlebus service and room. We are also delighted with your given score to us as well. We are looking forward to welcome you again upon your next visit. Best regard The Management Team
Hotel staff really nice and helpful. The pool was cool and refreshing. Although our son and myself cut our toes from something laying on the bottom in the pool. He is still in pain when taking bath or walking. I showed it to the staff but did not receive any excuse or nothing. Just for Information there is no elevator. The beach isn’t good for swimming it’s only good to take in the beautiful sunset nothing more. The worst thing that happened was at the breakfast. My wife is a Muslim and vegetarian, our son and myself vegetarian. They had labeled the food wrong so we ate pork dumplings instead of shrimp. For more then 10 years never eaten any meat and my wife never had pork all her life yet all we got was a oh sorry. Disappointed because it’s suppose to be a 5 star hotel. Also the cleaning and making up the room was also disappointing for a 5 star hotel. 3 nights never got our bad sheet changed, the floor was not mopped. Around the pool area also not so clean but not the worst.
Thanks you for your comment we will take your comment to improve the service. We are apologize for your bad experience cause by us. We already take the case to the team . Once again apologize for all the problem you got during stay with us. Regards, Management Team
location is far from from the main "happening area" but if you are looking for peace and beautiful undisturbed beach time, this is it!! buffet was basic, almost the same thing everyday but i didnt mind. you need to hire a transportation, be it car or bike. coz this is quite remote area. so rent a bike/car. rooms are clean and house keeping staff is awesome. the only thing is the ladies at the reception, they could use some guidance on how to be perform their job better. rest all staff were wonderful and friendly. will definitely recommend this hotel to others.
Dear Guest Thank you very much for your great feedback. It is pleasure to hear that you overall had a pleasant time during your stay with us. We appreciate your positive comments regarding our staff members and undisturbed environment. However, we apologize for inconveniences encountered. Your feedback will be sent to our team members. We are looking forward to welcome you again upon your next visit. Best regard The Management Team
I would highly recommend this place very beautiful and somehat secluded which for my first day here. I really enjoyed it. I was able to relax enjoy the tropical setting. I did venture out on foot there few a lot of unique little places right nearby I really liked. I got a massage on the beach and a pedicure Really enjoyed that. The staff there is wonderful very polite very professional. . The breakfast and dinner was wonderful and superb. I normally don't leave a review I recommend this place, relaxing and beautiful . My room was spacious clean. I met a lot of nice people from Ireland, Australia, Austria, and New Zealand. I would definitely stay here again.. Gregory USA
Dear Guest Thank you very much for your excellent feedback! It is pleasure to hear that you had a wonderful experience staying with us. We would like to share your comment to our team. We are looking forward to welcome you again in the future. Best regard Management Team
Airport transfer
Private beach
Free Wi-Fi in all rooms!
Air conditioning
“location is good ”
The location of the hotel is very good. we requested for a quite room, and they gave us a quite room, the last room on the last floor, until we turned off the aircon because it was a little bit chilly, the bees came from nowhere, there were approximately 10 bees, buzzing around, didnt sleep well on the first night. the bed was squeking, because the head board was broken, they need to fix it, and the side lamp wire was dangerous, the wire was broken too. insects coming into the room becase there is a gap of the door going to the outdoor bath. the matress is hard didnt sleep well. the following day we were transfered on the first floor to the room with pool access. the manager was very helpful. im very happy for she listens to our complains. the bed was already comfortable. the room is always clean every day. they were very helpful, the staff. the breakfast was good, though they need to clean very well all the cutlery the people need to use, sometimes is oily and sticky. the staff in the breakfast area should always check pans if its clean or not, instead of standing and looking at their phones. they are being paid they should not have phones while working unless its work related. i love the beach area, very quite and very clean. the hotels need a lot of maintenance. it should not be rated as 4 stars. salute to the manger who is very helpful. thank you.