Maison Souvannaphoum Hotel
Free Wi-Fi
2018

Maison Souvannaphoum Hotel

Rue Chao Fangum, Banthatluang, P.O. Box 741, Town Center, Luang Prabang, Laos,
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 Maison Souvannaphoum Hotel
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     Maison Souvannaphoum Hotel

    Guest reviews

    8.9
    Excellent
    /10
    (400 reviews)See what guests said
    9.6
    Exceptional

    "Nice hotel room with quite a space ."

    Paphaphone

    -

    June 25, 2018

    9.3
    Exceptional service
    Recommended by 94% of guests

    Property highlights

    Things you'll love

    • Airport transfer

    • Located in heart of Luang Prabang

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.9
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Thithpeng Maniphone120 m
  • Ho Xiang Temple190 m
  • Pha Tad Ke Botanical Garden190 m
  • Wat Hosian Voravihane260 m
  • Post Office290 m
  • Alms Giving Ceremony300 m
  • Children’s Cultural Centre400 m
  • Tourist Information Centre400 m
  • Ma Te Sai400 m
  • Whisky Village410 m
  • Value for money8.5
    Distance to city center0.5 km
    Location rating8.9
    Nearest airportLuang Prabang International Airport (LPQ)
    Distance to airport4.2 km
    Select your room
    9.1
    Exceptional
    Room comfort & quality
    Champa Double Bed
    Champa Double Bed
    ...
    • Room size: 38 m²/409 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Garden Wing
    Garden Wing
    ...
    • Room size: 34 m²/366 ft²
    • Garden view
    Enter dates to see prices
    Garden Wing Room
    Garden Wing Room
    ...
    • Room size: 34 m²/366 ft²
    • Garden view
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Double Or Twin Standard
    Double Or Twin Standard
    ...
    • Balcony/terrace
    • Shower
    Enter dates to see prices
    Garden Wing Room
    Garden Wing Room
    ...
    • Balcony/terrace
    • Shower
    Enter dates to see prices
    Garden Wing
    Garden Wing
    ...
    • Balcony/terrace
    • Shower
    Enter dates to see prices
    TWIN GARDEN-WING
    TWIN GARDEN-WING
    ...
    • Balcony/terrace
    • Shower
    Enter dates to see prices
    Champa Room
    Champa Room
    ...
    • Balcony/terrace
    • Shower
    Enter dates to see prices
    Twin/Double Room
    Twin/Double Room
    ...
    • Balcony/terrace
    • Shower
    Enter dates to see prices
    Double Or Twin Standard
    Double Or Twin Standard
    ...
    • Balcony/terrace
    • Shower
    Enter dates to see prices
    Have a question for Maison Souvannaphoum Hotel?

    What people love about the property

    • 10.0
      Exceptional

      "Good service"

      Chotima

      |

      January 14, 2019

    • 9.2
      Exceptional

      "The team here are great."

      Georgina

      |

      May 31, 2018

    • 9.2
      Exceptional

      "Rooms are spacious and clean and the pool area is very relaxing."

      Georgina

      |

      May 31, 2018

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    More about Maison Souvannaphoum Hotel

    More about Maison Souvannaphoum Hotel

    9.6
    Exceptional

    "A very beautifully decorated and located boutique Hotel in L..."

    Sandro

    |

    August 2, 2017

    An overview

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    What they offer

    9.2
    Exceptional

    "Overall a great stay and would always go back."

    David

    |

    November 6, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (400)Booking.com Reviews (158)
    8.9
    /
    10
    Cleanliness9.1
    Facilities8.7
    Location8.9
    Room comfort and quality9.1
    Service9.3
    Value for money8.5
    Provided by verified guests of Agoda
    All languages
    All guests (400)
    All room types

    Show reviews that mention 

    Showing 305 verified guest comments
    12345
    10.0
    Exceptional
    Ana from Mexico
    Solo traveler
    Garden Wing Room
    Stayed 4 nights in December 2018
    Gorgeous hotel and incredible staff!”
    This is a beautiful hotel in a great location, very close to the night market but very peaceful and quiet. The hotel grounds and gardens, including the pool, are gorgeous, and there is great attention to detail and lovely decorated rooms. But what is truly outstanding about this hotel is the staff. The personal attention they provide and their service is the some of the best I have received in my many travels. In addition, the spa is absolutely amazing! I highly recommend this hotel.
    Reviewed December 09, 2018
    Sabaidee Ana, We appreciate you taking the time to inform us about your experience recently in Maison Souvannaphoum Hotel by Angsana. We were delighted to read that you had a wonderful stay; thank you very much for sharing such gracious comments, particularly for our associates, spa, services, landscape, hotel decoration and location. We are very proud of our people and believe that they are amongst the finest in Luang Prabang. We've already conveyed your compliments to team. Thank you for choosing our hospitality and letting us know that we made your stay a wonderful and relaxing one. We look forward to welcoming you back in not too distance future. Kob Jai Lai Lai Warm regards, Lucky Hotel Manager
    Responded December 24, 2018
    Maison Souvannaphoum Hotel
    9.2
    Exceptional
    David from Luxembourg
    Family with young children
    Garden Wing
    Stayed 7 nights in October 2018
    Great staff”
    The location of the hotel is close to the city old city center. The staff was superfriendly and always very helpfull. The hotel has charm. Only the pool area needs some small refurbishments. Overall a great stay and would always go back.
    Reviewed November 06, 2018
    Sabaidee David, Along with the team of Maison Souvannaphoum Hotel by Angsana, I would like to thank you for staying at our hotel on your recent visit to Luang Prabang. Also thank you for taking the time to share your feedback and suggestion on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. We will share your feedback with the team and moving forward to upgrade the pool in the near future. Please do come back and stay again next time you are in Luang Prabang. Kob Jai Lai Lai Warm regards, Lucky Hotel Manager
    Responded December 01, 2018
    Maison Souvannaphoum Hotel
    10.0
    Exceptional
    Delia from Canada
    Group
    Garden Wing Room
    Stayed 3 nights in August 2018
    best location lots of space”
    The hotel grounds are great. not cramped like alot of asian hotels. cute welcome snack. so thoughtful. pool is adorable. We didnt pay for drinks or food at hotel because it is cheaper else where. nor did we do breakfast with hotel. the difference was a good chunk of money which was put to use in many other ways rather than over spending on breakfast. free bikes!!! ....needed for this adorable small town and a nice touch. you can walk all over. hotel is close to Almsgiving with the monks.
    Reviewed October 15, 2018
    Sabaidee Delia, We are delighted that you stayed at Angsana Maison Souvannaphoum recently and to learn that you enjoyed your stay. The team here at Luang Prabang strives to continually improve the guest experience and it is through the feedback such as yours that we learn what we do well and what we can improve on. Thanks for taking the time to share your positive experience. We appreciate that you chose to stay at Angsana Maison Souvannaphoum and hope to welcome you or your friends in the future. Kob Jai Lai Lai Warm regards, Lucky Hotel Manager
    Responded October 27, 2018
    Maison Souvannaphoum Hotel
    5.6
    Barbora from Hong Kong
    Couple
    Garden Wing Room
    Stayed 3 nights in December 2018
    Close to the night market”
    Stylish villa but rooms are quite small and dark, the sewage system in bathrooms smells badly. Rooms near the road can be noisy. Walking distance to the night market, however, there are nicer places on the other side of the old town. A bit overpriced. A small bottle of sparkling water in a room costs 5,40 USD.
    Reviewed January 20, 2019
    Sabaidee Barbora, Thank you for choosing the hospitality of Maison Souvannaphoum Hotel by Angsana and for taking the time to write a review about your recent experience. For what pertains to the price of the minibar, room, food & beverage prices, I was sorry to read that you found it over-priced, however I would like to assure you that the pricing policy is very much in line with other 4-star hotels in Luang Prabang. Additionally, for what pertains to a few rooms location, unfortunately from time to time we can hear the vehicles sound inevitably however we have police patrolling at night to control. We do apologize on the inconvenience about the sewage system, please rest assured that our related department head already put in project plan even this faulty system randomly occur. Again, thank you for choosing our hospitality and letting us know your thoughts that we can improve on. We look forward to welcoming you back in the near future. Warm regards, Lucky Hote
    Show more
    Maison Souvannaphoum Hotel
    10.0
    Exceptional
    pei from Taiwan
    Solo traveler
    Garden Wing Room
    Stayed 1 night in July 2018
    It was an amazing experience ”
    I stayed in the hotel for four nights and the experience was unbeatable. Friendliness of the staff and they made you feel very welcome in a foreign country. I also liked the classic style of the room and the view of the swimming pool very much. I will definitely go back again.
    Reviewed July 10, 2018
    Sabaidee pei, Along with the team of Maison Souvannaphoum Hotel, I would like to thank you for staying at our hotel on your recent visit to Luang Prabang. Also thank you for taking the time to share your positive feedback on your recent stay and the great recommendation for our Maison Souvannaphoum Hotel. We are all most delighted to know that you enjoyed your experience at our hotel. We have already shared your feedback with the team and we are all overwhelmed with it and gain more energy to continue our legendary services. Please do come back and stay again next time you are in Luang Prabang. Kob Jai Lai Lai Warm regards, Lucky Hotel Manager
    Responded August 13, 2018
    Maison Souvannaphoum Hotel
    8.0
    Excellent
    Gerald from United States
    Couple
    Garden Wing Room
    Stayed 3 nights in February 2019
    Very good”
    If you are coming to this area the hotel is very good compared to hotels in the area. The price in my opinion expensive compared to hotels in many other locations in the world i have traveled to.
    Reviewed February 26, 2019
    Sabaidee Gerald, Thank you for choosing the hospitality of Maison Souvannaphoum Hotel by Angsana and for taking the time to write a review about your recent experience. It gives us great pleasure to learn that you enjoyed your stay with us, and thank you very much for sharing the gracious comments. For what pertains to the price of the accommodation price, I was sorry to read that you found it over-priced, however I would like to assure you that the pricing policy is very much in line with other 4-star hotels in town and we set it according to seasonality range. Again, thank you for letting us know your thoughts that we can improve on. We look forward to welcoming you back to Luang Prabang in not distant future. Kob Jai Lai Lai Warm regards, Lucky Hotel Manager
    Responded March 04, 2019
    Maison Souvannaphoum Hotel
    9.6
    Exceptional
    KAREN from United States
    Couple
    Garden Wing Room
    Stayed 1 night in February 2019
    Nothing wrong with facility - rooms are beautiful - but no elevator for those who cannot do steps!”
    Staff (like all Laotians) are very attentive and aim to please going above and beyond!
    Reviewed February 23, 2019
    Sabaidee KAREN, We appreciate you taking the time to inform us about your experience recently in Maison Souvannaphoum Hoel by Angsana. We were delighted to read that you had a wonderful stay; thank you very much for sharing such gracious comments, particularly for our associates and service. We are very proud of our people and believe that they are amongst the finest in Luang Prabang. Thank you for choosing our hospitality and letting us know that we made your stay a wonderful and relaxing one. We look forward to welcoming you back in not too distance future. Kob Jai Lai Lai Warm regards, Lucky Hotel Manager
    Responded March 04, 2019
    Maison Souvannaphoum Hotel
    10.0
    Exceptional
    Chotima from Thailand
    Group
    Garden Wing Room
    Stayed 2 nights in June 2018
    Exceptional”
    good service
    Reviewed January 14, 2019
    Sabaidee Khun Chotima, Sabaidee Lee Darby, We are delighted that you stayed at Maison Souvannaphoum Hotel by Angsana recently and to learn that you enjoyed your stay and our service in Luang Prabang. We do hope to welcome you, your family or your friends in the near future. Kob Jai Lai Lai Warm regards, Lucky Hotel Manager
    Responded March 04, 2019
    Maison Souvannaphoum Hotel
    8.8
    Excellent
    Benjamin from United States
    Family with young children
    Garden Wing Room
    Stayed 4 nights in September 2017
    Excellent hotel near night market”
    The Maison Souvannaphoum is a wonderful hotel a few blocks from the heart of Luang Prabang's UNESCO heritage downtown area of the city. You can walk there easily in about 5-7 minutes or take one of the hotel's bicycles to ride around the city. Luang Prabang is a very small city so you can do almost everything in a couple of days. Staff are extremely friendly and the swimming pool is a huge plus if you have children. (many of the inns and places in the heart of LP's downtown do not have swimming pools.) Breakfast is a excellent especially with the wonderful noodle soup station. The hotel can help with tuk tuks and taxis as well. Highly recommended. You will like this place a lot.
    Reviewed October 08, 2017
    Sabaidee Benjamin, We appreciate you taking the time to inform us about your experience recently in Maison Souvannaphoum Hotel. We were delighted to read that you had a wonderful stay; thank you very much for sharing such gracious comments, particularly for our associates, hotel location, facilities and restaurant. We are very proud of our people and believe that they are amongst the finest in Luang Prabang. Thank you for choosing our hospitality and letting us know that we made your stay a wonderful and relaxing one. We look forward to welcoming you back in not too distance future. Kob Jai Lai Lai Warm regards, Lucky Hotel Manager
    Responded October 16, 2017
    Maison Souvannaphoum Hotel
    10.0
    Exceptional
    Anna from Greece
    Couple
    Stayed 3 nights in August 2017
    Great hotel!”
    Great location near the center of the city! Recommended to borrow a bicycle from the hotel and ride around the city (careful the brakes not good)! Nice big room and facilities. Very nice pool! Very kind and helpful personel! We did not have any breakfast, lunch or dinner. All the services (e.g. laundry) were too expensive and it is better to have breakfast in the city.
    Reviewed August 28, 2017
    Sabaidee Anna, Your appreciation of our hotel facilities and of our team is truly heartwarming and we are all truly inspired by your comments to continue to strive to offer even better service to our guests in the future. Thanks for choosing to stay at our hotel and we hope to be able to create a memorable experience for you again when you next return to stay with us in Maison Souvannaphoum Hotel in Luang Prabang . Kob Jai Lai Lai Warm regards, Lucky Hotel Manager
    Responded September 02, 2017
    Maison Souvannaphoum Hotel
    9.2
    Exceptional
    Kessanee from Thailand
    Couple
    Stayed 3 nights in June 2017
    Good hotel and friendly staffs”
    It was very nice experience to stay here. Location is quite good since only 5 minutes walk to Night Market and Phousi. Hotel staffs are friendly, helpful and service-mind. Minibar is complimentary for the non-alcohol drinks and drinking water can be upon our request if need more. Free bicycle from 6am - 6 pm. SPA is also good and value for money. However the breakfast should be improved and provided more choices. Very good choice to stay in Luang Prabang.
    Reviewed June 30, 2017
    Sabaidee Khun Kessanee, We appreciate you taking the time to inform us about your experience recently in Maison Souvannaphoum Hotel. We were delighted to read that you had a wonderful stay; thank you very much for sharing such gracious comments, particularly for our associates, hotel location and facilities, room minibar and Spa. We are very proud of our people and believe that they are amongst the finest in Luang Prabang. We have also noted the feedback about the breakfast selection, thank you for taking the time to give us your valuable feedback and thoughts; we hope that there will be other opportunities for us to welcome you back in the future. Warm regards, Lucky Hotel Manager
    Responded July 01, 2017
    Maison Souvannaphoum Hotel
    8.4
    Excellent
    Aurelie from France
    Solo traveler
    Stayed 6 nights in January 2017
    Fantastic staff and good location ”
    The hotel is located very close to the city centre (but can be noisy at times). The staff was admirable and really went the extra length to ensure I had a relaxing and memorable stay. Breakfast food is excellent (thumbs up on the croissant and the jams). Can't wait to go back!
    Reviewed February 08, 2017
    Sabaidee Aurelie, We appreciate you taking the time to inform us about your experience recently in Maison Souvannaphoum Hotel. We were delighted to read that you had a wonderful stay; thank you very much for sharing such gracious comments, particularly for our associates and restaurant. We are very proud of our people and believe that they are amongst the finest in Luang Prabang. Thank you for choosing our hospitality and letting us know that we made your stay a wonderful and relaxing one. We look forward to welcoming you back in not too distance future. Kob Jai Lai Lai Warm regards, Lucky Hotel Manager
    Responded July 01, 2017
    Maison Souvannaphoum Hotel
    8.4
    Excellent
    Stuart from United States
    Couple
    Stayed 4 nights in April 2016
    Enjoyable hotel stay but not without some challenges”
    Our stay at the Hotel Souvannaphoum was pleasant but as it was during one of the the hottest times of the year (mid April),the hotel struggled to find a room that had an air conditioner that could keep up with the heat. After three rooms, we finally were given one that was barely cool enough to sleep in. The location of the hotel is close to the center of town which would, under normal circumstances be very convenient. Because we were there during the annual Buddhist new year (Songkran), we had to endure a lot of street noise and celebration (read drunken screaming and shouting). The rooms were small but attractive and the breakfast was limited but very good. The staff was very helpful and had good English. I would recommend this hotel and would stay there again.
    Reviewed April 19, 2016
    8.3
    Excellent
    barbara from Australia
    Family with young children
    Stayed 4 nights in July 2014
    Nice”
    location, pool, relaxing
    This was a return visit. I was a disappointed that they now do a buffet breakfast as I was really looking forward to the breakfast service experience that I had previously at this hotel. While overall I felt that the service and friendliness that I had experienced on a previous visit was outstanding and that this experience did not quite match up, it was still very good and clearly above average. I might choose another place just for a change the next time I visit the area but I would not hesitate recommending this hotel.
    Reviewed August 05, 2014
    8.7
    Excellent
    Robert from United Kingdom
    Couple
    Stayed 4 nights in July 2013
    A lovely, peaceful hotel”
    Charm, staff, pool
    We stayed for 4 nights and had a very comfortable stay. The room was clean, comfy and well equipped. The pool area was very nice and the restaurant served good food, especially the Lao taster which was delicious and good value. The staff were friendly and helpful. We enjoyed our stay and would definitely return.
    Reviewed July 30, 2013
    9.0
    Exceptional
    Elijah from Singapore
    Couple
    Stayed 2 nights in November 2011
    Beautiful hotel with excellent service”
    Good location, attentive staff, pool
    The hotel was well located, just off the centre away from the hustle and bustle but still within walking distance. The rooms were comfortable and put one at ease. The service was very good, with very polite staff that were quick to attend to our needs - one of the real highlights of our stay. The pool area was very comfortable for lazing about. It had deck chairs for swimmers on one side and chairs for non-swimmers on the other - a nice touch. Overall, a very pleasant stay.
    Reviewed November 27, 2011
    5.6
    Carlos from Portugal
    Couple
    Garden Wing Room
    Stayed 2 nights in December 2018
    Decepcionant”
    For what we pay, and for what was expectable in a country with a low salary, the hotel need to improve a lot, namely with the breakfast ( very poor, without options, namely in fruit, yougurt, bread, ham...). Also the furniture and his shape ( very poor and dirty...). You pay Eur250/day and you are in tourism with your wife... you ask for a king size bed, and you receive 2 beds... is unacceptable !!!
    Reviewed January 05, 2019
    Sabaidee Carlos, First of all, thank you for choosing Maison Souvannaphoum Hotel by Angsana. The team here at Luang Prabang strives to continually improve the guest experience and it is through the feedback such as yours that we learn what we do well and what we can improve on. Thanks for taking the time to share your experience with us and apologize that we could not fulfill the satisfaction during your stay. Additionally, for what pertains to the breakfast, we are saddened to hear that our varied selection did not satisfy you and the bed issue had not been mentioned to our team otherwise these two matters could be rectified immediately. Please rest assured that our concerned managers will seriously look into these matters and ensure the improvement. We do hope to welcome you back for your next visit in Luang Prabang and we trust that this dissatisfaction will not mar your perception to our team in Maison Souvannaphoum Hotel. Kob Jai Lai Lai Warm regards, Lucky Hotel Manager
    Show more
    Maison Souvannaphoum Hotel
    9.6
    Exceptional
    Eugene from United Kingdom
    Solo traveler
    Garden Wing Room
    Stayed 1 night in June 2018
    tAsteful and efficient”
    Refined and peaceful spot in one of Asias most peaceful towns. Staff were unfailingly polite and helpful. Highly recommended. Cheaper places are many in town but this is a degree or two better. Don't breakfast there, its 30 dollars and 2 bucks gets you great alternatives five minutes walk away
    Reviewed June 11, 2018
    Sabaidee Eugene, First of all, thank you for choosing Maison Souvannaphoum Hotel by Angsana as your home away from home when your travels bring you to our beautiful, friendly and charming town. The team here at Luang Prabang strives to continually improve the guest experience and it is through the feedback such as yours that we learn what we do well and what we can improve on. Thanks for taking the time to share your experience with us. Additionally, for what pertains to the breakfast price, please rest assured that our rate is in line with our competitors in 4 and 5 stars hotel. However we will seriously look into this matter and ensure the improvement. We do hope to welcome you back for your next visit in Luang Prabang. Kob Jai Lai Lai Warm regards, Lucky Hotel Manager
    Responded June 23, 2018
    Maison Souvannaphoum Hotel
    8.0
    Excellent
    In from United States
    Solo traveler
    Champa Double Bed
    Stayed 3 nights in May 2018
    Very good”
    I can't say enough about the staff. Wonderful group of people. Very professional and helpful. The condition of the hotel is another story. I feel you could get a better value for your money at a smaller hotel unless you get the double deluxe room. Pictures can be very misleading and is usually taken when everything is new.
    Reviewed May 25, 2018
    Sabaidee In, We are delighted that you stayed at Maison Souvannaphoum Hotel by Angsana recently and to learn that you enjoyed your stay. The team here at Luang Prabang strives to continually improve the guest experience and it is through the feedback such as yours that we learn what we do well and what we can improve on. Thanks for taking the time to share your positive experience. Please rest assured that we have taken note about your feedback and we have renovation planned for this year. We appreciate that you chose to stay with us in luang Prabang and hope to welcome you back in the near future. Kob Jai Lai Lai Warm regards, Lucky Hotel Manager
    Responded June 07, 2018
    Maison Souvannaphoum Hotel
    10.0
    Exceptional
    Barry from United Kingdom
    Solo traveler
    Garden Wing Room
    Stayed 3 nights in September 2018
    Fantastic stay”
    Great hotel.. Lovely rooms.. Try and get upper level if you can.. Definitely a top choice lovely pool.. Minutes away by foot to night market
    Reviewed September 24, 2018
    Sabaidee Barry, Along with the team of Maison Souvannaphoum Hotel, I would like to thank you for staying at our hotel on your recent visit to Luang Prabang. Also thank you for taking the time to share your feedback on your recent stay. We are all most delighted to know that you enjoyed your experience at our hotel. We will share your feedback with the team. Please do come back and stay again next time you are in Luang Prabang. Kob Jai Lai Lai Warm regards, Lucky Hotel Manager
    Responded October 27, 2018
    Maison Souvannaphoum Hotel
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    • Alms Giving Ceremony