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Great 5 stays at Majestic City Retreat Hotel”
Great value for Money! Although the hotel is a little bit old, but we received excellent staff services. Clean room and room was made everyday. Breakfast was great and didn't expect they have a pork station. A bonus of us who want to get a bit of pork in this Muslim country. Near to train station, 24hr mart just right next door, shopping center, fast food,restaurants and pharmacy are all nearby. Fort and museum are nearby maybe around 15 mins walk. Nothing to complain about for the price we paid and we have great stay at this hotel.
Personal good, room clean , bathroom beautiful,landscape magical
Great Location ”
It’s at the heart of the city. very close to Al Fahidi Metro Station & Mina Bazaar. Rooms are clean and fitted with excellent amenities. I stayed in a suit with a skyline view. great experience. bathroom is very good. it’s spacious and had separate shower and tub. Rooms with balconies are there. overall the experience was great. wish to go back when i am in Dubai again.
Good value for the money. Hotel located in the Bur Dubai, very convenient location to visit to the Deira (where the souq are located) Also, very close to the subway. The hotel was clean and have hot showers. The reception is particular helpful. And it is only 20 minutes from the airport if no traffic in the early morning
great experience, recommended ”
Breakfast was great, room is clean, big and comfortable and we had a great view of the skyline in dubai but there was not a lot of parking around the hotel and i do not like to give my car to a valet driver (other than it was a great experience)
Not your modern type of room but it is clean and average size. hotel location is also good. amenities of this hotel is awesome especially the swimming pool. very clean. My only complains:no tissue box inside the room and only 2 lifts for a 20+floor hotel.
Very good hotel, super clean, lots of restaurants, good breakfast, very professional staff, good views to Dubai frame and downtown from the balcony!
Lovely stay in Dubai ”
My mum and I changed our original hotel booking last minute to Majestic City Retreat - and I’m so glad we did! On arrival around 2am we were greeted by friendly staff and it turned out there was a mix up with the booking so we got a free upgrade to a junior suite - very nice! The breakfast had enough options even for me as a vegetarian and Jenny was always greeting us with a smile on her face. The pool area and the staff were great, just a shame the weather turned out to be very cloudy and windy for the first few days. The location itself was brilliant - only 10mins walk away from the metro station and Bur Juman mall is about 20 mins walk away. Nearby markets Mercada and Day to Day turned out great with some cheap souvenirs and I even found myself a pair of new work trousers for 20 AED! Highly recommend to visit those shops 😊 Overall our stay was pleasant and the ladies night at the hotels’s sport pub Barrel’s on Monday evening is worth to try - they also do happy hour every day with -50% off food and house drinks 👌🏻
Almost a 4 star hotel”
Things that are great Location with a chemist and supermarket next door 24 hours Walking distance to many other areas of interest. Close to the airport Staff are all very nice ....some even extend to a 5 star level of service . Great food in the restaurants in the evenings Areas of improvements Breakfasts Lifts for the volume of guests Repeated same song video in the lifts and entrance Some areas a little shabby for a 4 star standard Some extra costs for simple things ie getting ice to the room with a large room service order A little pricey for drinks
The people are amazing”
The view from my balcony was amazing - have a look at my insta to see @fifarahman. The hotel room was great, but what made this stay perfect was the amazing service and lovely people that work at this hotel. Absolutely fantastic.
only complain is the busy elevators. please add more
Its Great as Always.”
I am a regular customer to this place and just cant get enough from it.
very good choice”
I returned to this hotel since my last visit. Pleased with everything and a special thanks to the manager at the reception who accommodated my requests. I can t wait to come back again
Excellent stay and good location
Working in Dubai ”
Staff is very professional and always cheerful. Rooms very clean and if you get a balcony it is nice to have a coffee or a drink outside, decent view. Breakfast is good even some bacon hidden in the corner. The brewed coffee could be much better and the only thing that needs much improvement. But go to the 24 hor coffee shop and the coffee is great. Would stay here when in Dubai again
Good Hotel staff very nice and professional ”
Good hotel but showing it's age, staff are very good, rooms a bit dated for the price, internet works good, 24 hour store next door and various malls etc. few blocks, either way, from the hotel, gym is very small and dated, good selction of bars and resturants in the hotel
A good stay as always”
Very nice property in bur Dubai. Location is very strategic in a calm street. You can avoid traffic jam and can catch metro with a little walk. 24hrs super market is just beside the hotel. Staff is always excellent as always, Mr Javed at concierge, Mr. Bader & Ms Leigh at reception were wonderful. The only missing is Spa in the hotel.
Best value for money in all of Dubai”
You may think I am a fake reviewer but I am not. I have stayed at this hotel upward of 20 times, as well as a number of Dubai hotels (in addition to having lived in Dubai 10+ years) and this hotel is the best choice I have found - bar none - considering price, location, amenities and service. The pros: The staff. always friendly, they remember you and appreciate your business. They have always taken very good care of me on my visits. The Classic rooms are fine, but for a few dollars more the Deluxe rooms are a very nice step up. My sister found that out when she booked the wrong room type (classic) and then came down to my deluxe and saw the difference. The breakfast buffet is good value for money, probably worth paying extra for even if it isn't included in your room fee. The cons: The elevators! only two for a 25 story tower, and very slow. Nothing can be done, it's a design flaw of the building. Sometimes bad/musty smells in the hallway, but seems to be better recently.
The worst elevator experience in a hotel stay hands down!”
That's about is! Get ready to wait extended periods on the 2 elevators that service 20+ floors with a full capacity all the time. Be prepared to wait 5 minutes to use the elevator. Other than that, this is my preferred hotel in Bur Dubai. They definitely got the elevator situation wrong though and could use a major renovation in that regard.
Excellent staff, clean rooms”
Excellent staff, clean rooms, near to super market restaurants, metro. Restaurants choices should be improved as there is no Indian Food despite of many Indian customers staying at the property. Its a high rise building, roof top bar could be an added feature.
Excellent location and staff”
It was wonderful, everyone in this facility was smiling and eager to help. Thanks to them for making our stay very pleasing and their eagerness to help and assist. The facility and proximity to trade center are great but the staff is what puts it over the top.
Room with balcony”
The room was quite big enough with balcony Swming pool was good Nice hotel to stay and the super store is very good But haram items are also available so b careful whle chosing da food (only for Muslims)
We were very impressed and would definitely recommend. The staff were exceptional and made us feel very special. The hotel has some great restaurants and bars .. with live music in The Music Room. They also offer free shuttles to the Beach and Dubai Mall. .. There is a handy supermarket right next door ...and the metro is only a short walk away. Would definitely stay here again !!
It was nice, i love it and definitely it will be my first choice next time, and hope the front disk staff give some of them attitude to the Indian guard outside the gate, becouse one time i went outside and wait my car to be brought from the parking, about to light cigarette then the guard almost push me in a rude way, while he is telling me not allowed to smoke infrint of the hotel, he can just tell me that :)
Fantastic Service at this hotel”
The hotel was ideally located for my business in Deira. When needed, the hotel offered a fantastic music room with a live band, which was a great way to relax after a long day at work. I have been here before as a stop over and always receive a warm welcome from the staff on arrival.
A room with a view”
A very nice hotel well located five minutes walk from metro, with restaurants and shopping mall all around. Nice view when staying over 10th floor or so. From my room I could see the Burj Khalifa tower area. Nice restaurant next to the pool, as well as a couple of pubs and a Greek restaurant. Only flaw maybe is the fitness room which is rather small. One of the running machine was out of order and the steam room not functioning either. But anyway, it was often mostly deserted. All in all a very nice place to stay
the hotel nice for long stay, have many resturants in the H floor, the room was clean good mad the bathroom too, I reached around 2pm but it's took me almost 30 minutes to make check-in, busy hotel many visitors and birthday party in all nights I stay there. in general the hotel is ok but if I'll be in Dubai again I'll book other Hotel.
Was good from start to finish staff are helpfull and always with a smile. rooms we clean and big with a seating area that can fit 4-5 ppl bath room was great with a shower and tub / going from or to the hotel was easy with lots of taxi cars coming by and the hotel has lemo service too just in case and any taxi driver would know it on your way back / all in all with majestic pricecompared to the other dubai 4 stars he us my first choice
We stayed at the Majestic Hotel as a stopping off point on a golfing trip to Ras Al-khaimah. It was the perfectly located hotel from the airport and a convenient place to access the route to RAK. The hotel has a fantastic bar attached, which was open during the current Ramadan period, but respectfully in line with religious timings. It is located in close proximity to some goos restaurants and other nightlife, so willing to stay here again....well pleased!
I stay at the Majestic hotel every time I am in Dubai. The staff will do all they can to make sure that you are comfortable and happy with their services. They have nightclubs and restaurants that are very to my liking. It is located in an area that is easy to get around Dubai. I tell all my friends that this is a very good place to stay.
Smooth vacation in Dubai”
Majestic Hotel The hotel staff were very friendly, making sure that they attended to our needs immediately. The room is clean , the big window gave us a good view of Dubai. The washroom is spacious enough to get us through our daily routine, all things needed plus basic toiletries were there for us. It was a fast and easy check in as well as checking out. The location is near to a shopping mall , fastfood chains , convenience stores and the Metro Station are all walking distance.
Overall good for a stay over hotel. As taxi is relatively convenient and not expensive (if using local currency). Should take the local tour package from the bus service so that you can travel the whole day in the bus as a tourist, this will save you time to ask around (visiting tourist area) and save money to drop on and off form a Taxi.
Great hotel centrally located”
As always, I enjoyed my stay in the Majestic. Booked deluxe room with balcony and enjoyed sitting outside late afternoon and early morning overlooking the sights of Dubai. Arrived 9am after 9 hour flight and was allowed to check-in to my room - very much appreciated. Room service average but restaurants in hotel are excellent and good value for money. I would recommend the Majestic to anyone intending to stay in Bur Dubai area.
Comfortable. Good size room and bed and bathroom. Large balcony, but locked for safety reasons which was such a shame as weather was very comfortable so to sit outside would have been welcomed. Wifi broke down at one stage, but tech staff onto it immediately. Took a little while to fix, but they did fix it.
Stayed again in the hotel for 3 nights. Again a good experience. Location of the hotel is great, close to the airport, close to the old city. The room is clean, spacious and had a great view on the Burj Khalifa. The hotel staff treated us good, they speak excellent English and are very friendly. We would definitively recommend (and already did) the hotel to friends and family. It is a good hotel for an affordable price.
The room was modern and clean enjoyed my stay”
Excellent customer service. I got upgraded room and it was perfect! I couldn't ask for better service and amenities. windows were sealed so if you are a smoker, ten you have 2 options either you smoke at bathroom or don't smoke in room at all. my room located at 23rd floor and it had nice view. I would recommend this hotel for friends.
Good hotel in good location”
This hotel is in a very central location. The staff were very friendly and helpful and gave me the room very early as I had arrived by air at 8am. The room was very comfortable with tea and coffee making facilities. Although shower curtain was in bathroom, water went all over the bathroom floor when showing so better shower curtains need to be provided.
Wonderful place to stay”
my stay at the majectic hotel is always a very good time. the employee there really know how to make you feel like your at home. the room service is great and the food is always very tasty. the hotel is close to everything in bur dubai so i can catch a taxis are hop a train to any where that i would like to go.the majestic is the one hotel that i like to visit when i go to dubai and plan to stay over night. it has everything that a single person are a family would need to have a wonderful stay in dubai.thank you.
Very nice hotel”
my first impression of the hotel when i first arrived was that it was very nice. the reception was beautiful and the staff were quick and efficient. the rooms were very nice, and the bed was very comfortable, the room was also quite clean and the bathroom was nice as well. overall, i liked the hotel very much.
My All Time Favourite”
I have stayed in many different hotels in Dubai untill I found Majestic. To me it meets all I would look for of a good and value for money hotel. Good room, nice food, hospitable staff. I have since returned to the same hotel 4 times chalked up 12 nights in total.
Friendly and attentive staff Centrally located
Extra Tax / Nosiy / Food delivery not allowed ”
On arrival extra taxes of 90 aed was taken because agoda doesn’t include municipalities tax to show less price and attract people. Room was noisy due to outside construction and it was not same shown in pic for that view you have to pay extra. Big problem food delivery was not allowed like other hotels.
Absolutely unpardonable rude behavior by front desk receptionist DEVI during check in.”
This is BY FAR my worst experience in the last 4 years of my weekly visit to dubai. The receptionist, DEVI was absolutely rude to the point of being arrogant and I must say that since I was booked at majestic for next 3 nights, I had to put up at that place, but this will be my last visit to the hotel. Emy at the customer service desk was very polite and helpful and did try to make amends during my check out, but the rude behavior of the front desk during the check in was enough to spoil my stay at majestic. Majestic hotel should take cognisance of the matter. "Their staff must be taught to be helpful and should use softer tone with guests . they must know that being callous and rude will not be tolerated by the guests.
good location ”
high price performance ratio, rooms are big and clean. The staff are nice and attentive to fill two more bottles of water for free during their cleaning period. Shuttle buses provide to access the dubai mall and la mer beach but you have to notice the time provided. But still some problems there, the water is cold if you take a shower during 2030hrs to 2200 hrs. You can enjoy hot water anytime except the said period. Poor sound insulation, when someone talking loudly, you can hear clearly even you closed your door. Overall I still recommend this hotel for the main reason is it locate well and a 24 hours supermarket is beside it.
Nice view professional staff ”
The hotel is next to a supermarket..taxis are easily avaialble..staff is professional and polite.the rooms were clean except one of the rooms the curtain was stained alot..some rooms have amazing view some of them are as good as not havin a window. Lot of restaurants in the hotel..overall it is good to come again. Sometimes the price gets too high
This is the seconed time ”
it's the second time for me in this hotel, every thing (Breakfast, staff, cleaning,... ) was perfect as usual, except that the car valet service accident my rental car, they cheating me and hide it, i discovered that damage when i return the car to the rental company in the airport before my travel time which is causing a big trouble and impressing for me, i forced to pay 500 AED to settle a problem with the company, was a very bad experience
decent place, but really starting to show its age. Great breakfast, that is a highlight, but the gym is terrible and the pool is small. Good for value, but that is it
The staff was always in your business and they were rude. I don’t recommend this hotel to anyone find a different one
Nice Hotel in a Good area ”
I recommend this hotel for the people who like the night life.
Not for family with infant”
We stayed there for 4 nights. We booked after seeing the location n the facilities. this is not a 4 star hotel as claimed. The breakefast were okay but the setting arrangement was horible n congested. There were only two lifts(small sized) in 24 floored building. We stayed on 23rd floor. I cannot believe we used waited at least 15-20 mins for lift, some time 20-30 mins. That was horible experience. We would not recommended anyone this hotel. Staffs were all right though. We would give 2 points out of 5.
The location is awesome had the hotel was good unfortunately there was a miscommunication”
We did not have a passport but did have a copy and driving license to identify ourselves however did was not accepted. We had to go back to Abu Dhabi for an original passport and the front desk was not very supportive. I did send an email to the hotel manager and it was never answered. The room was nice but not very clean. The bathroom drains were not working and we specifically chose a room with a view but the curtains did not cooperate and couldn’t open. The windows were extremely dusty so we hardly enjoyed the view. Overall it is a good hotel and their breakfast was awesome. The staff was also very helpful ( after our altercation and communication off course ). It would be better to inform visitors beforehand of the law and policies in the UAE. State it prominently on your website.
A little far from most of the sites 30 AED taxi fare one way. Free shuttle to the Dubai Mall and return which is great but it only runs once a day each way and the same for their free shuttle to the beach. Reception and concierge staff are excellent. Very helpful and always smiling and friendly.
Majestic Tower Hotel”
Good atmosphere & very big rooms ,Close to the airport and most importantly clean rooms.
Old Hotel but OK”
Old Hotel but OK
All is great except the Indian guy on the reception. VERY RUDE!
Great Hotel with every thing within 5 minutes walk.
Ideal hotel ”
Very good hotel for solo travellers. Staff treat you and your guests nicely. Staff is polite and helpful. Provide you ice and iron with table for free. love to stay at this hotel every time.
I stayed for 1 night wt 2 rooms. Internet was not working for almost half a day when asked they said technical issue and could not do anything. Reception staffs were not helpful in any way. My booking was done through agoda and full payment was done including the VAT and tourisum fees. They insists that payment was not done and paid 70 dirham extra. The next day we requested late checkout at 2 the staff abram was extremely rude and was not helpful in any way. After long heated argument he agreed for one room. That also they were harassing us every 5 mins when we were packing our luggage at 1. Worse hotel service we ever had in dubai amd will not recommend to any one.
I am a frequent traveller to Dubai and staied at a no of different hotels. I realky likes Majestic Tower hotel and recommaned fir everyone. I will stay again at this hotel in my next visit. Pros: neat, nice washroom.... Cons: two elivaters are there in this 24 floor hotel, either the lift service should impose or shiuld speed up. No Massage in this hotel, try to privide a massage service till my next stay.
The Majestic was very well located in But Dubai and easy access to all the sight seeing tours of Dubai. Great facilities within the hotel. The only small observation was that the service in all the restaurants in the hotel was a slow.
Good Service / Cozy Hotel”
Happy with the service. Rooms are clean, size of bedroom and bathrooms are great. Just walking distance from metro station. More dining options to choose.. Good food yummy Ms Wang restaurant.. love the ambiance.. love to visit this hotel again.. will definitely recommend 👍👍👍
Location is very convenient to the Metro, and also 15 mins walk to the Al-Bastikiya. Would like to feedback about my late check in, I hope there will be improvement. I had email them some changes of the booking of 2 adults to having 3 adults in a room. When i arrived there, i was surprised that there and then, the realised im having 3 adults to check in. Waited more than 30 mins. which is not an excuse as my family and i have to rushed to other places as we bought an advance vouchers with a specific timing. Apart from that, my family enjoy our stay and it is recommended if you like staying near the old dubai.
One of the best Hotel we have stay in Dubai”
I am a frequent traveller across the world. We have booked family suite as we are going to stay for more than 5 days on Dubai. As mentioned staring from reception to housekeeping all the staff done their job really well. Good atmosphere & very big rooms . We really enjoyed a lot.
Staff very kind and always ready to help. Guest relations in the lobby great. Good location. Breakfast satisfatory. Skyline deluxe room with a great view - we saw the fireworks from there, unforgetable!!!
It was a great experience with ideal location, nice rooms and a good view of Dubai skyline.”
The hotel is a good value for money with ideal location and nice views. There was some cleanliness issues including the floor mats were a little dirty, and stains on sofa and cushions. There were glass topped tables with sharp corners which were unsafe for small kids.
The hotel was very good, close to grocery stores and the metro train station. The staff was so helpful and friendly! The view from the baloney was spectacular. The only thing negative was the bed. Housekeeping tried to help as much as they could but the bed was too firm. Can't have a good nights sleep with a firm bed.
Hotel that cares for their guest”
This hotel is located among many amenity. Staffs are lovely and very helpful. The hotel also provides shuttle buses to various attractions to make up for it's off-central location. Had a wonderful stay overall.
It was okay”
It was what you would expect from a 4 star hotel, nothing special. It has a nice view, a nice pool, good breakfast, comfortable bed and good sized bathroom. Unfortunately, the staff service wasn't that good. I had a very unpleasant service which I had to raise to the manager.
my stay was good and comfortable and room was clean and staff was helpful. I will come again to stay if I plan to go back to bur Dubai. Lot of restaurant and café near by and metro not so far just walking distance . so its recommended for solo traveler.checkin and check out was so fast .......