Majlis Grand Mercure Medina Hotel

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Excellent
From 105 reviewsSee what guests said
8.1
Recommended by 88% of guests
Majlis Grand Mercure Medina Hotel
Majlis Grand Mercure Medina Hotel
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Executive Suite Majlis Grand Mercure Medina Hotel
Executive Suite
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Lobby Majlis Grand Mercure Medina Hotel
Lobby
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Lobby Majlis Grand Mercure Medina Hotel
Lobby
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Interior view Majlis Grand Mercure Medina Hotel
Interior view
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Location
Exceptional
9.0
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Removed from saved list
  • Airport transfer

  • 810 meters to public transportation

  • Currency exchange

  • Free Wi-Fi in all rooms

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Room choices
8.4
Excellent
Room comfort & quality
Junior Suite 2 Single Beds
Junior Suite 2 Single Beds
...
  • City view
  • 63 m²/678 ft²
  • 2 semi double beds
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Superior Triple Bed
Superior Triple Bed
...
  • City view
  • 32 m²/344 ft²
  • 3 single beds
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Executive Two-Bedroom Suite (4 Adults)
Executive Two-Bedroom Suite (4 Adults)
...
  • 90 m²/969 ft²
  • Executive lounge access
  • 2 single beds and 1 double ...
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Royal Suite
Royal Suite
...
  • 30 m²/323 ft²
  • Executive lounge access
  • 2 single beds and 1 king be...
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Royal Two-Bedroom Suite (4 Adults)
Royal Two-Bedroom Suite (4 Adults)
...
  • 375 m²/4036 ft²
  • Executive lounge access
  • 1 super king bed
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Junior Suite Partial Haram View with Twin Bed (3 Adults)
Junior Suite Partial Haram View with Twin Bed (3 Adults)
...
  • 63 m²/678 ft²
  • 2 single beds
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Superior 2 Single Beds
Superior 2 Single Beds
...
  • City view
  • 32 m²/344 ft²
  • 2 single beds
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Junior Suite
Junior Suite
...
  • 30 m²/323 ft²
  • Non-smoking
  • 1 queen bed
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Superior Queen Room
Superior Queen Room
...
  • City view
  • 32 m²/344 ft²
  • 1 queen bed
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Junior Suite Twin
Junior Suite Twin
...
  • 30 m²/323 ft²
  • Non-smoking
  • 2 single beds
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More about Majlis Grand Mercure Medina Hotel

More about Majlis Grand Mercure Medina Hotel

An overview

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Nearest essentials

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Real reviews from real guests

Agoda Reviews (105)Booking.com Reviews (2071)
8.1
Excellent
Filter by guest type:
Cleanliness8.0
Facilities7.5
Location9.0
Room comfort and quality8.4
Service8.1
Value for money7.6
Provided by verified guests of Agoda
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Superior Queen Room
Superior 2 Single Beds
Junior Suite 2 Single Beds
Superior Triple Bed
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Showing 66 verified guest comments
1234
9.6
Abdul from United Arab Emirates
Family with young children
Superior Triple Bed
Stayed 3 nights in March 2018
near to haram, house keeping, breakfast, staff very attentive, fast checkin”
i had a great stay with Majlis Grand Mercure very near by entrance to haram for both gender, check in done with in 5 minutes, all staff each n every one were very prompt to reapond, breakfast & dinnig awesome, i like to stay back on my next visit Inshaa’ALLAH
Reviewed April 05, 2018
8.4
Mostafa from Egypt
Group
Superior 2 Single Beds
Stayed 2 nights in May 2017
nice and good hotel ”
Very near to ladies gate... Clean room... In center... With delicious breakfast and dinner.. Large room
Reviewed April 04, 2018
3.6
Yahya from United Arab Emirates
Family with young children
Superior Triple Bed
Stayed 3 nights in March 2018
Acceptable”
Total rip off. The hotel is situated near the ladies gat
Reviewed March 12, 2018
2.0
SITI from Singapore
Couple
Superior Triple Bed
Stayed 4 nights in February 2018
WORST HOTEL EVER”
I dun understand why the reviews with so high ratings. Itz a total run down hotel, service is bad. Check in and Rayyan staff told me to wait without taking our particulars. We waited until asar. After asar, was given triple bed when we haf requested for queen bed. Another staff Riyyad told us to wait again after magrib for queen bed. After magrib, went up to our room and was given 2 single bed. Went down to clarify . Told me to wait again for queen bed. Spoken to duty manager , and told us to wait for queen bed. The problem is there is no queen bed but staff choose not to explain to us. Even bell boy can tel us that there is no queen bed in the hotel. Disappointed with the service. From the start should just inform and explained to us rather than make us wait for the whole day. VERY BAD SERVICE. PLZ TAKE MY FEEDBACK SERIOUSLY TO ALL TRAVELLERS. DUN BELIEVE THE RATINGS.
Reviewed February 13, 2018
9.6
Shahid from South Africa
Family with teens
Superior Triple Bed
Stayed 4 nights in December 2017
Very comfortable and enjoyable stay. ”
We experienced some inconvenience but was duly compensated. In fact, Management over-compensated to ensure a great experience. A special thanks to Mr Abdurahman and Mr Rifa’i in particular. Certainly, Grand Mercure should be recommended.
Reviewed January 01, 2018
10.0
nor from Singapore
Family with teens
Superior Queen Room
Stayed 4 nights in December 2017
Thank you for making our stay a pleasant one!”
Near to masjidil Nabawi. Good spread at breakfast. Menu changes often. House keeping staff was superb.
Reviewed December 28, 2017
8.0
Saad from Pakistan
Couple
Superior Triple Bed
Stayed 5 nights in November 2017
Very good”
The location of the hotel is very good. It is quite near to haram...The staff attitude was good and they checked us in without any delay...Hotel is good value for money.
Reviewed November 18, 2017
7.2
Siddiq
Family with young children
Superior Triple Bed
Stayed 5 nights in October 2017
Hotel is dated. Curtain extremely dirty and carpets not very clean either.”
Hotel is dated. Curtains extremely dirty and carpets not very clean either. However, the staff was very obliging. Excellent service namely from: the Duty Manager Abdur Rahman; Operations Manager Hassan Rida; and Yahya from the restaurant.
Reviewed November 08, 2017
8.4
salman
Family with young children
Superior Queen Room
Stayed 3 nights in November 2017
Good value for the money. ”
The breakfast isn't that great for 50 SAR.
Reviewed November 07, 2017
8.0
salauddin from Saudi Arabia
Family with young children
Superior Triple Bed
Stayed 2 nights in April 2017
nice hotel to stay”
very clean, near to mosque and value for money.
Reviewed October 05, 2017
6.4
Mohammed from Saudi Arabia
Business traveler
Superior 2 Single Beds
Stayed 1 night in August 2017
Good location, very close to Masjid Alharam ”
Lobby is not convenient, elevator is too slow, I didn't like the room it had 4 beds, while I was by my self. Quality of food is too bad. Mini bar was empty. There was a dirty cloth of previous guest. Staff are very friendly. Housekeeping are doing great job to Mentain Cleen lobby while it's too busy and full with guests. I loved the location as it close to masjid alharam, parking is available
Reviewed August 08, 2017
7.6
Imran from Pakistan
Solo traveler
Superior Triple Bed
Stayed 4 nights in January 2017
For house keeping staff is not good, no clean roomon time.no wifi in rooms”
Good location, food quantity & quality very good. For house keeping staff is not good, no clean room on time after afain & again call come , no wifi in rooms.
Reviewed January 23, 2017
8.0
Wael from Egypt
Family with teens
Junior Suite 2 Single Beds
Stayed 3 nights in June 2016
Good Hotel ”
Only problem Left Slow
Reviewed January 10, 2017
8.8
Abu from Malaysia
Family with young children
Superior Triple Bed
Stayed 1 night in October 2016
Excellent Standard Chained-Hotel”
For a chained hotel, mercure, this is an average hotel, except for its closeness to Haram. Buffet breakfast goes out early, by 9 am, we don't have much choices. Room was clean and nice. However, the hotel was inflexible about checking out a little later. Many hotels around Haram area (both Makkah and Madinah) allows late check out - around 4pm - without charges, but not this one.
Reviewed January 09, 2017
8.4
Huzaimi from Brunei Darussalam
Solo traveler
Superior Queen Room
Stayed 2 nights in June 2016
Centrally located”
Hotel near to mosque
Reviewed November 04, 2016
8.4
Hatim from Saudi Arabia
Couple
Superior Queen Room
Stayed 1 night in November 2015
Good”
Location is very good
Reviewed October 28, 2016
8.4
Hatim from Saudi Arabia
Couple
Superior Queen Room
Stayed 2 nights in November 2015
Perfect ”
The most important is the location
Reviewed October 28, 2016
6.4
khush from Saudi Arabia
Solo traveler
Superior 2 Single Beds
Stayed 2 nights in September 2016
Review”
Location is excellent, wifi was extremely poor, hotel is 5 star with 4 star facilities
Reviewed September 05, 2016
6.8
mohamad from Jordan
Family with young children
Superior 2 Single Beds
Stayed 3 nights in July 2016
not bad”
Goods - the location is near Al Haram, from the women entrance side. - hotel protocols are applied strictly by the employees. - hotel employees are very cooperative and friendly ( Mr Ahmad Saleem did his job perfectly at the check in). - it's really thier priority to keep the room clean. - 2 hours free extension post check out time, so you will leave at 1400. Bads - you can clearly see that the hotel is getting old by looking at the consumed furniture. - The worst thing I have faced is the free breakfast Buffett! Most of the food is very old like bakeries, boiled eggs, fruits are tastless, taamiah... I was really disaapointed. Shame on them. - the maintenance work made some discomfort by blocking 2 entrances and the parking lift.
Reviewed July 24, 2016
8.0
Manahel from Saudi Arabia
Group
Superior Triple Bed
Stayed 3 nights in July 2016
3 days in rhamdan”
Saudi guys in the reception are the best Breakfast was avrage Elevator was always busy If you need anything you will call room service & they will ask u to call housekeeping .. Then house keeping will ask you to call room service .. You will never know who you ahold call if you need any thing
Reviewed July 07, 2016
1234
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