Majlis Grand Mercure Medina Hotel
Superior Queen Room Majlis Grand Mercure Medina Hotel
Lobby Majlis Grand Mercure Medina Hotel
Lobby Majlis Grand Mercure Medina Hotel
See all 32 photos
Removed from saved list
7.9
Very good
/10
(146 reviews)See what guests said
See map
9.0
Exceptional
Location rating score
Exceptional location
Parking
FREE
  • The Beautiful Names of Allah Gallery330 m
  • Madina Media Museum420 m
  • Old Bazaar530 m
  • Al-Masjid Al-Nabawi560 m
  • Green Dome590 m
  • Al Baqi Health Center670 m
  • Muhammad al-Baqir760 m
  • SAPTCO Bus Station Medina810 m
  • Hasan ibn Ali910 m
  • Jannatul Baqi920 m
  • Free Wi-Fi

    Majlis Grand Mercure Medina Hotel

    PO BOX 7714 Central Area, Central Area, Medina, Saudi Arabia - See map
    "Saudi guys in the reception are the best Breakfast was avrage Elevator was always busy If you need anything you will call room service & they will..."
    Manahel - July 7, 2016
    Exceptional reputation
    Recommended by 85% of guests
    Excellent comfort
    8.4 room quality and comfort
    • 800 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Sauna

    Property ranking|Compared to 427 Medina properties
    See all rankings
    Room comfort score
    8.4/10
    Room size
    90 sqm.
    Location score
    9.0/10
    Service score
    8.0/10
    Better than
    99
    %
    of Medina properties
    Bigger than
    99
    %
    of Medina properties
    Better than
    96
    %
    of Medina properties
    Better than
    95
    %
    of Medina properties
    Value for money7.5
    Distance to city center0.4 KM
    Location rating9.0
    Nearest airportPrince Mohammad bin Abdulaziz International Airport (MED)
    Distance to airport14.1 km

    Rooms available at Majlis Grand Mercure Medina Hotel

    8.4
    Excellent
    Room comfort & quality
    Junior Suite 2 Single Beds
    Junior Suite 2 Single Beds
    ...
    • Room size: 63 m²/678 ft²
    • City view
    • 2 semi double beds
    Enter dates to see prices
    Superior Triple Bed
    Superior Triple Bed
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 3 single beds
    Enter dates to see prices
    Superior 2 Single Beds
    Superior 2 Single Beds
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 63 m²/678 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Superior Queen Room
    Superior Queen Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Junior Suite Twin
    Junior Suite Twin
    ...
    • Room size: 63 m²/678 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Junior Suite Queen
    Junior Suite Queen
    ...
    • Room size: 63 m²/678 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Royal Suite
    Royal Suite
    ...
    • Non-smoking
    • Shower
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 90 m²/969 ft²
    • Non-smoking
    • 2 single beds and 1 queen b...
    Enter dates to see prices
    Superior Room, Multiple Beds
    Superior Room, Multiple Beds
    ...
      Enter dates to see prices

      What people love about Majlis Grand Mercure Medina Hotel

      • 7.2
        Very good
        Location

        "Fast internet,good location"

        AHMAD

        |

        September 30, 2018

      • 8.4
        Excellent
        Location

        "Hotel near to mosque"

        Huzaimi

        |

        November 4, 2016

      • 8.0
        Very good
        Cleanliness

        "Very clean, near to mosque and value for money."

        salauddin

        |

        October 5, 2017

      Up to 30% off with Agoda Insider Deals!

      Prices drop the moment you sign in!

      Sign in now
      More about Majlis Grand Mercure Medina Hotel

      More about Majlis Grand Mercure Medina Hotel

      10.0
      Exceptional

      "The housekeeping staff (Ashraf) has been very helpful in pro..."

      Mohammed

      |

      June 18, 2018

      An overview

      Show less

      What they offer

      8.4
      Excellent
      Breakfast

      "Breakfast is v-good and varied, staffs are friendly and help..."

      Hasan

      |

      July 28, 2018

      Read more reviews
      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Reviews of Majlis Grand Mercure Medina Hotel from real guests

      Provided by verified guests of Agoda
      Agoda Reviews (146)
      7.9
      /
      10
      Cleanliness7.8
      Facilities7.3
      Location9.0
      Room comfort and quality8.4
      Service8.0
      Value for money7.5
      Rating
      9+ Exceptional (22)
      8-9 Excellent (21)
      7-8 Very Good (21)
      6-7 Good (5)
      <6 Below Expectation (18)
      Time of the year
      Mar - May (12)
      Jun - Aug (33)
      Sep - Nov (29)
      Dec - Feb (13)
      All languages
      All guests (146)
      All room types

      Show reviews that mention 

      Showing 87 verified guest comments
      12345
      8.0
      Excellent
      Izzat from Saudi Arabia
      Family with young children
      Superior 2 Single Beds
      Stayed 2 nights in September 2018

      Close to Haram, Good Staff”

      Hotel is just 1 block separated. It is near to gate 15/gate16. Breakfast is varies & awesome. Staff is courtesy and helpful. They might need to consider their elevator (slow & small) otherwise, no complain.

      Reviewed March 28, 2019
      8.8
      Excellent
      Abu from Malaysia
      Family with young children
      Stayed 1 night in October 2016

      Excellent Standard Chained-Hotel”

      For a chained hotel, mercure, this is an average hotel, except for its closeness to Haram. Buffet breakfast goes out early, by 9 am, we don't have much choices. Room was clean and nice. However, the hotel was inflexible about checking out a little later. Many hotels around Haram area (both Makkah and Madinah) allows late check out - around 4pm - without charges, but not this one.

      Reviewed January 09, 2017
      5.6
      Azim from Australia
      Family with young children
      Superior Triple Bed
      Stayed 3 nights in December 2018

      Location is good. Service and hotel needs improvemrnt”

      Location is a pro. Poor service, very poor communication. Lack of professionalism at front counter during check in( on cell phone). Brought broken iron, if need something urgently it never happens( pillows change, change if sheets middle of night as my daughter vomited). No follow up in requests, simply no interest in guests. NOT RECOMMENDED if you have other options.

      Reviewed December 17, 2018
      8.0
      Excellent
      AHMAD from Kuwait
      Family with young children
      Superior Triple Bed
      Stayed 1 night in September 2018

      good hotel”

      room is not bad

      Reviewed April 05, 2019
      8.0
      Excellent
      Mohammad from United Kingdom
      Family with teens
      Superior Triple Bed
      Stayed 4 nights in February 2019

      Satisfactory ”

      In a nutshell WiFi brilliant Rooms nice Breakfast awful Location Excellent

      Reviewed March 03, 2019
      8.4
      Excellent
      Hasan from Saudi Arabia
      Family with young children
      Junior Suite Queen
      Stayed 5 nights in July 2018

      Good but looks like it’s been over occupied with little maintenance for details.”

      Very close with a good location, rooms are almost tight although some are suites. Breakfast is v-good and varied, staffs are friendly and helpful, daily welcoming beverages. It has no swimming pool. Car parkings available.

      Reviewed July 28, 2018
      10.0
      Exceptional
      Mohammed from Australia
      Couple
      Superior 2 Single Beds
      Stayed 5 nights in June 2018

      Ver Good service”

      I booked this hotel for my mom and dad for them to perform the Eid ul Fitr prayers. They both liked the hotel and its facilities. The housekeeping staff (Ashraf) has been very helpful in providing the items for the room. The from the restaurant and room service was good. My mom and dad will definitely stay again if such service and attention of staff continues.

      Reviewed June 18, 2018
      9.6
      Exceptional
      Abdul from United Arab Emirates
      Family with young children
      Superior Triple Bed
      Stayed 3 nights in March 2018

      near to haram, house keeping, breakfast, staff very attentive, fast checkin”

      i had a great stay with Majlis Grand Mercure very near by entrance to haram for both gender, check in done with in 5 minutes, all staff each n every one were very prompt to reapond, breakfast & dinnig awesome, i like to stay back on my next visit Inshaa’ALLAH

      Reviewed April 05, 2018
      9.6
      Exceptional
      Shahid from South Africa
      Family with teens
      Superior Triple Bed
      Stayed 4 nights in December 2017

      Very comfortable and enjoyable stay. ”

      We experienced some inconvenience but was duly compensated. In fact, Management over-compensated to ensure a great experience. A special thanks to Mr Abdurahman and Mr Rifa’i in particular. Certainly, Grand Mercure should be recommended.

      Reviewed January 01, 2018
      8.0
      Excellent
      Manahel from Saudi Arabia
      Group
      Superior Triple Bed
      Stayed 3 nights in July 2016

      3 days in rhamdan”

      Saudi guys in the reception are the best Breakfast was avrage Elevator was always busy If you need anything you will call room service & they will ask u to call housekeeping .. Then house keeping will ask you to call room service .. You will never know who you ahold call if you need any thing

      Reviewed July 07, 2016
      9.2
      Exceptional
      hina from United Arab Emirates
      Family with teens
      Superior 2 Single Beds
      Stayed 2 nights in June 2016

      very close to women's entrance of mosque and good personalized service ”

      the man who checked me in was wonderful, he upgraded me to a junior suite was a lovely room,they really looked after you however i did not understand why house keeping did not make the beds, they cleaned the bathroom etc but didn't do the beds, we had breakfast option available with room, food was a bit cold and lacked variety, other than that i loved staying there and defo will book again

      Reviewed June 27, 2016
      7.2
      Very good
      AHMAD from Kuwait
      Family with teens
      Superior Queen Room
      Stayed 1 night in September 2018

      Very good”

      fast internet,good location

      Reviewed September 30, 2018
      9.6
      Exceptional
      Mohsin from Saudi Arabia
      Family with young children
      Superior 2 Single Beds
      Stayed 1 night in May 2018

      فندق ممتاز”

      فندق ممتاز طاقم ممتاز و موقع ممتاز قريب من الحرم وخصوصا للنساء و بوفيه شهي من طباخ ممتاز

      Reviewed May 31, 2018
      10.0
      Exceptional
      nor from Singapore
      Family with teens
      Superior Queen Room
      Stayed 4 nights in December 2017

      Thank you for making our stay a pleasant one!”

      Near to masjidil Nabawi. Good spread at breakfast. Menu changes often. House keeping staff was superb.

      Reviewed December 28, 2017
      8.4
      Excellent
      Huzaimi from Brunei Darussalam
      Solo traveler
      Superior Queen Room
      Stayed 2 nights in June 2016

      Centrally located”

      Hotel near to mosque

      Reviewed November 04, 2016
      9.6
      Exceptional
      abdullah from Saudi Arabia
      Couple
      Superior Triple Bed
      Stayed 6 nights in May 2016

      nice”

      good

      Reviewed May 15, 2016
      9.7
      Exceptional
      Muhammad from Pakistan
      Family with young children
      Junior Suite 2 Single Beds
      Stayed 8 nights in February 2015

      ..”

      ....

      ...

      Reviewed December 27, 2015
      8.0
      Excellent
      Amin from Canada
      Solo traveler
      Superior Queen Room
      Stayed 3 nights in August 2015

      good value for money”

      Location, price and comfort

      I booked the hotel for my father, it was a short walk from the Mosque. and he said it was clean and comfortable.

      Reviewed September 05, 2015
      2.0
      SITI from Singapore
      Couple
      Superior Triple Bed
      Stayed 4 nights in February 2018

      WORST HOTEL EVER”

      I dun understand why the reviews with so high ratings. Itz a total run down hotel, service is bad. Check in and Rayyan staff told me to wait without taking our particulars. We waited until asar. After asar, was given triple bed when we haf requested for queen bed. Another staff Riyyad told us to wait again after magrib for queen bed. After magrib, went up to our room and was given 2 single bed. Went down to clarify . Told me to wait again for queen bed. Spoken to duty manager , and told us to wait for queen bed. The problem is there is no queen bed but staff choose not to explain to us. Even bell boy can tel us that there is no queen bed in the hotel. Disappointed with the service. From the start should just inform and explained to us rather than make us wait for the whole day. VERY BAD SERVICE. PLZ TAKE MY FEEDBACK SERIOUSLY TO ALL TRAVELLERS. DUN BELIEVE THE RATINGS.

      Reviewed February 13, 2018
      7.2
      Very good
      Siddiq
      Family with young children
      Superior Triple Bed
      Stayed 5 nights in October 2017

      Hotel is dated. Curtain extremely dirty and carpets not very clean either.”

      Hotel is dated. Curtains extremely dirty and carpets not very clean either. However, the staff was very obliging. Excellent service namely from: the Duty Manager Abdur Rahman; Operations Manager Hassan Rida; and Yahya from the restaurant.

      Reviewed November 08, 2017
      12345
      This is a popular property. Don't miss out!

      Back to search results

      Back to room choices

      |

      Dismiss

      Majlis Grand Mercure Medina Hotel
      |Very good 7.9
      ×
      Check in. Step out.
      Experiences on Agoda. Because your room is just the beginning.

      • Exceptional location
      • Al-Masjid Al-Nabawi
      • SAPTCO Bus Station Medina is within 0.81 km