800 meters to public transportation
Free Wi-Fi in all rooms!
|Value for money||7.5|
|Distance to city center||0.4 KM|
|Nearest airport||Prince Mohammad bin Abdulaziz International Airport (MED)|
|Distance to airport||14.1 km|
"Fast internet,good location"
September 30, 2018
"Hotel near to mosque"
November 4, 2016
"Very clean, near to mosque and value for money."
October 5, 2017
"The housekeeping staff (Ashraf) has been very helpful in pro..."
June 18, 2018
When visiting Medina, you'll feel right at home at Majlis Grand Mercure Medina Hotel, which offers quality accommodation and great service. Set 0.4 KM from the excitement of the city, this 5-star hotel commands an excellent location and provides access to the city's biggest attractions. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Offering hotel guests superior services and a broad range of amenities, Majlis Grand Mercure Medina Hotel is committed to ensuring that your stay is as comfortable as possible. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.
In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, additional toilet, bathroom phone, carpeting, complimentary instant coffee to please the most discerning guest. The complete list of recreational facilities is available at the hotel, including fitness center, sauna. Majlis Grand Mercure Medina Hotel is your one-stop destination for quality hotel accommodations in Medina.
"Breakfast is v-good and varied, staffs are friendly and help..."
July 28, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 3 year(s).
|Guest's age||Extra bed|
Children 3-6 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Close to Haram, Good Staff”
Hotel is just 1 block separated. It is near to gate 15/gate16. Breakfast is varies & awesome. Staff is courtesy and helpful. They might need to consider their elevator (slow & small) otherwise, no complain.
Excellent Standard Chained-Hotel”
For a chained hotel, mercure, this is an average hotel, except for its closeness to Haram. Buffet breakfast goes out early, by 9 am, we don't have much choices. Room was clean and nice. However, the hotel was inflexible about checking out a little later. Many hotels around Haram area (both Makkah and Madinah) allows late check out - around 4pm - without charges, but not this one.
Location is good. Service and hotel needs improvemrnt”
Location is a pro. Poor service, very poor communication. Lack of professionalism at front counter during check in( on cell phone). Brought broken iron, if need something urgently it never happens( pillows change, change if sheets middle of night as my daughter vomited). No follow up in requests, simply no interest in guests. NOT RECOMMENDED if you have other options.
room is not bad
In a nutshell WiFi brilliant Rooms nice Breakfast awful Location Excellent
Good but looks like it’s been over occupied with little maintenance for details.”
Very close with a good location, rooms are almost tight although some are suites. Breakfast is v-good and varied, staffs are friendly and helpful, daily welcoming beverages. It has no swimming pool. Car parkings available.
Ver Good service”
I booked this hotel for my mom and dad for them to perform the Eid ul Fitr prayers. They both liked the hotel and its facilities. The housekeeping staff (Ashraf) has been very helpful in providing the items for the room. The from the restaurant and room service was good. My mom and dad will definitely stay again if such service and attention of staff continues.
near to haram, house keeping, breakfast, staff very attentive, fast checkin”
i had a great stay with Majlis Grand Mercure very near by entrance to haram for both gender, check in done with in 5 minutes, all staff each n every one were very prompt to reapond, breakfast & dinnig awesome, i like to stay back on my next visit Inshaa’ALLAH
Very comfortable and enjoyable stay. ”
We experienced some inconvenience but was duly compensated. In fact, Management over-compensated to ensure a great experience. A special thanks to Mr Abdurahman and Mr Rifa’i in particular. Certainly, Grand Mercure should be recommended.
3 days in rhamdan”
Saudi guys in the reception are the best Breakfast was avrage Elevator was always busy If you need anything you will call room service & they will ask u to call housekeeping .. Then house keeping will ask you to call room service .. You will never know who you ahold call if you need any thing
very close to women's entrance of mosque and good personalized service ”
the man who checked me in was wonderful, he upgraded me to a junior suite was a lovely room,they really looked after you however i did not understand why house keeping did not make the beds, they cleaned the bathroom etc but didn't do the beds, we had breakfast option available with room, food was a bit cold and lacked variety, other than that i loved staying there and defo will book again
fast internet,good location
فندق ممتاز طاقم ممتاز و موقع ممتاز قريب من الحرم وخصوصا للنساء و بوفيه شهي من طباخ ممتاز
Thank you for making our stay a pleasant one!”
Near to masjidil Nabawi. Good spread at breakfast. Menu changes often. House keeping staff was superb.
Hotel near to mosque
good value for money”
I booked the hotel for my father, it was a short walk from the Mosque. and he said it was clean and comfortable.
WORST HOTEL EVER”
I dun understand why the reviews with so high ratings. Itz a total run down hotel, service is bad. Check in and Rayyan staff told me to wait without taking our particulars. We waited until asar. After asar, was given triple bed when we haf requested for queen bed. Another staff Riyyad told us to wait again after magrib for queen bed. After magrib, went up to our room and was given 2 single bed. Went down to clarify . Told me to wait again for queen bed. Spoken to duty manager , and told us to wait for queen bed. The problem is there is no queen bed but staff choose not to explain to us. Even bell boy can tel us that there is no queen bed in the hotel. Disappointed with the service. From the start should just inform and explained to us rather than make us wait for the whole day. VERY BAD SERVICE. PLZ TAKE MY FEEDBACK SERIOUSLY TO ALL TRAVELLERS. DUN BELIEVE THE RATINGS.
Hotel is dated. Curtain extremely dirty and carpets not very clean either.”
Hotel is dated. Curtains extremely dirty and carpets not very clean either. However, the staff was very obliging. Excellent service namely from: the Duty Manager Abdur Rahman; Operations Manager Hassan Rida; and Yahya from the restaurant.