Makati Palace Hotel
Free Wi-Fi

Makati Palace Hotel

5011 P. Burgos corner Caceres St., Makati, Manila, Philippines
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    Lobby Makati Palace Hotel
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    Reception Makati Palace Hotel

    Guest reviews

    7.1
    Very good
    /10
    (4033 reviews)See what guests said
    8.8
    Excellent

    "The staff was excellent and nice."

    Mark A.

    -

    November 19, 2018

    7.2
    Very good value for money
    Recommended by 81% of guests

    Property highlights

    Things you'll love

    • Airport transfer

    • Located in heart of Manila

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Very good
    Location
    7.9
    See map
    Very good location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Heckle & Jeckle140 m
  • Handlebar250 m
  • Embassy of France340 m
  • A. Venue Mall360 m
  • New Zealand Embassy400 m
  • Craftsmith470 m
  • Century City Mall560 m
  • Museo Ng Makati600 m
  • Switzerland Embassy720 m
  • Alliance Française740 m
  • Don't miss out!

    4 travelers have booked today.

    Value for money7.2
    Location rating7.9
    Nearest airportNinoy Aquino International Airport (MNL)
    Distance to airport6.2 km
    Select your room
    Two Bedroom Suite
    Two Bedroom Suite
    ...
    • Room size: 68 m²/732 ft²
    • Pool view
    • 1 king bed & 1 double bed &...
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    Three Bed Room Apartment
    Three Bed Room Apartment
    ...
    • Room size: 121 m²/1302 ft²
    • Pool view
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    1 Bedroom
    1 Bedroom
    ...
    • Room size: 65 m²/700 ft²
    • City view
    • 1 king bed
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    Superior Hot Deal
    Superior Hot Deal
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Deluxe King Or Twin
    Deluxe King Or Twin
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 2 single beds or 1 king bed
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    1 Bedroom Executive Suite
    1 Bedroom Executive Suite
    ...
    • Room size: 65 m²/700 ft²
    • City view
    • 1 king bed
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    Studio - Best Available
    Studio - Best Available
    ...
    • Room size: 36 m²/388 ft²
    • Street view
    • 1 king bed
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    Double Or Twin Superior
    Double Or Twin Superior
    ...
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      Suite One Bedroom
      Suite One Bedroom
      ...
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        Double Or Twin Deluxe
        Double Or Twin Deluxe
        ...
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          What people love about the property

          • 6.8
            Good

            "Overall, a good night stay."

            LAARNI

            |

            January 5, 2019

          • 8.4
            Excellent

            "Wifi worked ok."

            Mark

            |

            May 20, 2018

          • 8.4
            Excellent

            "Great place value for money, very friendly staff, clean rooms"

            vartan

            |

            January 30, 2018

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          More about Makati Palace Hotel

          More about Makati Palace Hotel

          8.4
          Excellent

          "Good standard of accommodation and well located for night li..."

          Terry

          |

          January 9, 2019

          An overview

          Show less

          What they offer

          9.6
          Exceptional

          "Staff are unfailingly helpful."

          Melvyn

          |

          January 4, 2019

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          What to eat nearby

          Filipino cuisine
          Filipino cuisine
          Vatel Restaurant Manila
          3.4 km Filipino, French, Mediterranean
          iBread
          5.0 km Filipino
          Hizon's Cakes & Pastries
          5.6 km Filipino
          American cuisine
          American cuisine
          Bacolod Chicken Express
          2.0 km American, Asian, Filipino
          Wild West Roadhouse Grill
          3.2 km American
          Shakers
          3.4 km American, Asian, Filipino
          Asian cuisine
          Asian cuisine
          Chicken Charlie
          130 m Asian, Fast food
          Seoul Galbi
          250 m Asian, Korean
          Eat Now
          330 m Asian, Korean

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show more

          Property's guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (4033)
          7.1
          /
          10
          Cleanliness7.0
          Facilities6.8
          Location7.9
          Room comfort and quality7.1
          Service7.0
          Value for money7.2
          Provided by verified guests of Agoda
          All languages
          All guests (4033)
          All room types

          Show reviews that mention 

          Showing 3607 verified guest comments
          12345
          9.2
          Exceptional
          lawrence from United States
          Couple
          Superior Hot Deal
          Stayed 2 nights in February 2019
          Satisfied customer, reasonable, location”
          The stay prior to my latest stay, I was very dissatisfied with the hotel staff and security personnel. I decided to give the hotel a second chance. I'm glad I did. Very satisfied this time. I've been staying at the Makati Palace off and on since 2014. I will continue.
          Reviewed February 19, 2019
          10.0
          Exceptional
          andrew from Australia
          Solo traveler
          Superior Room
          Stayed 1 night in February 2019
          great upgrade”
          only two negatives, wifi was terrible and also had to pay 3000 peso security deposit which I thought was excessive. Other than that the service was amazing, they upgraded my room when the standard room was not available. Also very easy to bring extra guests back to room and don't let them leave until you confirm it's ok
          Reviewed February 10, 2019
          9.2
          Exceptional
          Jenny from Philippines
          Family with young children
          Superior Hot Deal
          Stayed 1 night in February 2019
          Great Experience”
          it exceeded by expectation as the cost of the hotel is cheap and we know that this is old hotel. renovation ongoing to the same floor we stay but we it didnt bother us at all. we get two rooms both clean and newly renovated. this location is in red district, so expect many hookers outside. Still this hotel is recommended if you just want a quick stay cation in metro manila. btw,
          Reviewed February 26, 2019
          6.0
          Bradley from United States
          Solo traveler
          1 Bedroom
          Stayed 1 night in February 2019
          Good location but terrible WiFi”
          The location is good for restaurants, a shopping mall and nightlife but the WiFi was unusable for much of my stay. I had planned to handle some business issues online and was unable to due to the extremely poor quality of the WiFi. After complaining twice, someone came to my room and attempted to rig up a working connection but even then it was not fully functional. They should either have WiFi that actually works or not at all.
          Reviewed February 21, 2019
          8.4
          Excellent
          lawrence from United States
          Couple
          Superior Room
          Stayed 3 nights in January 2019
          EMBARRASSING ”
          Clean, great locaton, good value for money. However, security at the entrance asked for the I'D of sister! Her husband and her car to visit. We told them she was family. They still insisted on an I'D. when she said she didn't have an ID...she had to go to the Front desk. They took PICTURE OF HER. VERY EMBARRASSING!!! The evening Supervisor said it was hotel policy. I talked to the manager the next morning. She said it definitely was not hotel policy, and apologized. The manager was professional helpful, courteous and knowledgeable. I've stayed at the Makati Palace since 2019. I Know this was not policy. Very bad experience and embarrassing.
          Reviewed January 27, 2019
          9.6
          Exceptional
          Melvyn from Cambodia
          Couple
          Superior Room
          Stayed 1 night in January 2019
          Great value hotel in central location”
          I frequently stay at the Makati Palace. Its rooms are large, it has recently been refurbished, it is located right in the middle of the restaurant and entertainment district and it offers great value for money. Staff are unfailingly helpful.
          Reviewed January 04, 2019
          5.2
          Lovina from Philippines
          Family with young children
          Superior Hot Deal
          Stayed 7 nights in February 2019
          Above average”
          room is big and hotel is accessible to most of everything but House keeping doesn’t clean good, room has a lot of small cockroaches, WiFi is really bad, gym is too small.
          Reviewed March 02, 2019
          6.4
          Good
          poyee from Hong Kong
          Solo traveler
          Superior Hot Deal
          Stayed 3 nights in February 2019
          Staff are unfriendly, wasted my money”
          The reception was not friendly, they never showed a smiley face like you're someone who displeased them. I stayed there in three nights, they never clean up my room. I was expected they would come and clean up another day but never once! I was exhausted when I came back, so I have not complaint about that. After I checked out for 5 hours and ready to take the taxi, the bellboy suspected me that I have not checked out, wasted ten minutes for my taxi driver to wait for the receptionist's confirmation. That's so ridiculous! I look like a Thief because I travel alone? Will never ever getting back to this hotel. Wastes your money except you have a prostitute to open room, that's so convenient.
          Reviewed February 06, 2019
          8.0
          Excellent
          David from Philippines
          Solo traveler
          Superior Hot Deal
          Stayed 1 night in February 2019
          Very good”
          Poor internet, great location but going downhill. Need renovation but to be fair they are doing some renovations.
          Reviewed February 28, 2019
          10.0
          Exceptional
          Jordan from United States
          Solo traveler
          Superior Hot Deal
          Stayed 1 night in February 2019
          Zero complaints ”
          clean spacious room, room service, hot water, good linens. all in all very good quality
          Reviewed February 21, 2019
          10.0
          Exceptional
          MICHAEL from United Kingdom
          Solo traveler
          Deluxe Room
          Stayed 6 nights in November 2018
          My favourite hotel here”
          Still like this place even though they are currently renovating it. I have seen the hotel is on the property market so hopefully whoever buys it won't ruin it. Rooms are clean, staff are excellent. Elevators were all working on this trip too. Pool is nice and WiFi in the rooms seems much more stable now with only the occasional loss of connectivity to the internet (which usually is short lived). Will definitely stay again assuming it isn't fully booked (which it was as I write this from a different hotel).
          Reviewed November 26, 2018
          8.4
          Excellent
          Chung from United States
          Solo traveler
          Stayed 2 nights in November 2018
          Excellent”
          They had breakfast buffet, but that was not the breakfast you paid for. Took them half hour, and 4 requested to the staffs before I got my breakfast which they got it from buffet line. Very disappointed.
          Reviewed November 20, 2018
          8.8
          Excellent
          Mark from United States
          Couple
          Superior Room
          Stayed 1 night in November 2018
          Nice staff”
          I got it on cheap price thanks to agoda. If you likes to drink or go to the bar the place is for you. Me I don't really mind because we just want to relax in the hotel and they are near also in the restaurants and fast-food. The staff was excellent and nice.
          Reviewed November 19, 2018
          9.6
          Exceptional
          MICHAEL from United Kingdom
          Solo traveler
          Superior Room
          Stayed 4 nights in November 2018
          Excellent as always”
          Staff are always very helpful, welcoming and friendly. Rooms cleaned every day and linen and towels changed. Fridge and free water in the room. Comfy chair and a desk to do work at. Wifi seems to be all sorted now since most rooms seem to have a WiFi router though connections sometimes drop in the evenings. Pool is really nice now too.
          Reviewed November 11, 2018
          10.0
          Exceptional
          ian from Canada
          Solo traveler
          Superior Hot Deal
          Stayed 3 nights in September 2018
          Pleasantly surprised”
          This was my first stay and I took advantage of a promo rate during the off season. I hope they will offer more in the future. The 2000 peso security deposit was high. Other places usually ask for just P1000.
          Reviewed September 17, 2018
          8.0
          Excellent
          Stephen from United Kingdom
          Business traveler
          Deluxe Room**
          Stayed 2 nights in February 2019
          Regular visitor”
          Good value hotel in the heart of Makati
          Reviewed February 20, 2019
          8.4
          Excellent
          Jonas from Philippines
          Family with young children
          Superior Hot Deal
          Stayed 1 night in February 2019
          Value for money because of agoda promo”
          Nice 4star hotel for its price. Good for both family and single party people as there are alot of clubs, bars and pubs sound the hotel. Close to the city.
          Reviewed February 08, 2019
          2.8
          lydia from Switzerland
          Family with young children
          Superior Hot Deal
          Stayed 1 night in January 2019
          VERY VERY BAD WITH DEPOSIT 3K BEFORE GO INSIDE THE ROOM , U TREAT COSTUMER LIKE SHIT WITH THAT.”
          REMOVE THAT VERY VERY BAD STYLE DEPOSOT 3K BEFORE GO INSIDE THE ROOM BECAUSE THE ROOM IS ALRRADY PAID BUT CANT GO IN IF NO 3K DEPOSIT , DONT TREAT A COSTUMER LIKE SHIT BECAUSE WITHOUT COSTUMER NO BUSINESS , BULSHIT BULLSHIT VERY VERY BAD STLE IGNORANT ARROGANT MANAGEMENT
          Reviewed January 28, 2019
          8.0
          Excellent
          Stephen from Malaysia
          Solo traveler
          Deluxe King Or Twin
          Stayed 2 nights in January 2019
          Very good”
          Rooms a bit rundown but nice people. Check in was way too slow (30 minutes) considering booking and payment was made on Agoda. Also 3,000 peso security deposit annoying. Surely booking with Agoda gives them security enough, or at the very least it should be announced on Agoda when booking.
          Reviewed January 22, 2019
          10.0
          Exceptional
          MICHAEL from Philippines
          Couple
          Superior Room
          Stayed 2 nights in January 2019
          Everything was great.”
          Top notch hotel in about the best possible location. Shopping, restaurants and anything else you need within steps. Beware of the people selling everything on the streets. They are friendly but persistent. We didn't dine in the hotel because there were so many choices right there and they were all very good.
          Reviewed January 19, 2019
          12345
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          Makati Palace Hotel
          |Very good 7.1
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          • Very good location
          • Manila Bay
          • Buendia 3 MRT Station is within 1.07 km