Makati Palace Hotel
Makati Palace Hotel
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7.2
Very good

"Clean, quiet, large room, great location."

Arnold

|

May 12, 2018

Superior Hot Deal Makati Palace Hotel
Superior Hot Deal
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Lobby Makati Palace Hotel
Lobby
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Lobby Makati Palace Hotel
Lobby
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Interior view Makati Palace Hotel
Interior view
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Very good
Location
7.9
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What guests are saying:
Value for money, great location, clean, very hot water
lawrence from United States
Couple
Great Value overall! the location is perfect and lots of restaurants on the street where the hotel is.
Alexander from Philippines
Solo traveler
Free upgrade which was a bonus when I checked in late evening. However I needed to call overseas and the business center was closed.
David from United States
Solo traveler
PROS: reasonably price, clean, great location for nightlife, courteous staff, very hot water, on site parking. CONS: need a.c. adapter in restroom, can't use provided hair dryer, did not receive request from desk, did not get wake call in the morning
lawrence from United States
Couple
Good location. The staffs are very accommodating. The room is clean and the breakfast is good. Nice to be back at this place
Imelda from Philippines
Couple
This is a class hotel. The ambiance was perfect. The location has everything you need.
JOHN from Philippines
Solo traveler

Makati Palace Hotel

Very good location
- Inside city center
- What's nearby?
Very good
From 3894 reviewsSee what guests said
7.1
/
10
Very good value for money
7.2
Value for money7.2
Location rating7.9
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport5.6 km
  • Airport transfer

  • Located in heart of Manila

  • Free Wi-Fi in all rooms!

  • Air conditioning

Select your room
This property is in high demand!Last booked 2 hours ago | 5 travelers are looking at this property right now
1 Bedroom Executive Suite
1 Bedroom Executive Suite
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
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Two Bedroom Suite
Two Bedroom Suite
...
  • Room size: 68 m²/732 ft²
  • Pool view
  • 1 king bed & 1 double bed &...
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1 Bedroom
1 Bedroom
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
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Superior Hot Deal
Superior Hot Deal
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  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds or 1 king bed
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Deluxe King Or Twin
Deluxe King Or Twin
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds or 1 king bed
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Three Bed Room Apartment
Three Bed Room Apartment
...
  • Room size: 121 m²/1302 ft²
  • Pool view
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Studio - Best Available
Studio - Best Available
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  • Room size: 36 m²/388 ft²
  • Street view
  • 1 king bed
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Suite One Bedroom
Suite One Bedroom
...
  • Room size: 65 m²/700 ft²
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Superior Room with buffet breakfast and WiFi (Smoking Rooms)
Superior Room with buffet breakfast and WiFi (Smoking Rooms)
...
  • Shower and bathtub
  • Shared bathroom
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Deluxe Room**
Deluxe Room**
...
  • Shower and bathtub
  • Shared bathroom
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Have a question for Makati Palace Hotel?

What people love about the property

  • 10.0
    Exceptional

    "Old hotel, affordable rooms and good staff"

    Patrick J.

    |

    May 2, 2016

  • 8.4
    Excellent

    "Great place for entertainment."

    joseph P.

    |

    May 11, 2018

  • 8.4
    Excellent

    "The staff is attentive and very nice."

    Michael

    |

    February 16, 2018

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More about Makati Palace Hotel

More about Makati Palace Hotel

8.4
Excellent

"Great place value for money, very friendly staff, clean roo..."

vartan

|

January 30, 2018

An overview

Makati Palace Hotel is located close to Makati's central business district and the Ayala Commercial Center. Rooms of different types comprise all the necessary modern amenities for the most comfortable stay possible. Business clients may also choose from several fully equipped function rooms and an adequately decked out business center, perfect for any function of any size. Recreational facilities include a swimming pool and gym. For your reservation at Makati Palace Hotel, please select the dates of your stay and complete our secure online booking form.

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Filipino cuisine
Filipino cuisine
Vatel Restaurant Manila
3.4 km Filipino, French, Mediterranean
iBread
5.0 km Filipino
Hizon's Cakes & Pastries
5.6 km Filipino
American cuisine
American cuisine
Bacolod Chicken Express
2.0 km American, Asian, Filipino
Wild West Roadhouse Grill
3.2 km American
Shakers
3.4 km American, Asian, Filipino
Asian cuisine
Asian cuisine
Chicken Charlie
130 m Asian, Fast food
Seoul Galbi
250 m Asian, Korean
Eat Now
330 m Asian, Korean

What they offer

8.8
Excellent

"Hotel was very clean and professionally run"

shane

|

May 14, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more

Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (3894)
7.1
/
10
Cleanliness7.0
Facilities6.7
Location7.9
Room comfort and quality7.1
Service6.9
Value for money7.2
Provided by verified guests of Agoda
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All guests (3894)
All room types

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Showing 3485 verified guest comments
12345
7.2
Very good
Mikael from Sweden
Solo traveler
Superior Hot Deal
Stayed 1 night in January 2019
Good, but problem with both wifi and staff”
Old but good classy building. Very good location, in walking distance to many malls, for example Greenbelt. But this hotel has a big problem with its wifi. I stayed 4 nights and the wifi never worked in my room during that time. I told them the first day, and they tried to fix it and said it was just a temporary problem. But at the same time I met a boy staying at another floor and he also had to go down to the lobby to be able to use the wifi. Staff at the reception was also not so good. Customer service is about giving guests the little extra regarding for example information. Here I had to ask them about everything. But the girls at the reception was somewhat okey, but not the boys/men. "Sir Roger" and "Sir Donald" behaved in a way like they were superior looking down at me as a guest. Also you have to pay a 3000 pesos ( 50 dollars)deposit per guest when you check in!
Reviewed January 15, 2019
5.6
Ronald from United States
Solo traveler
Deluxe Room
Stayed 1 night in January 2019
run like a prison camp”
I do not now if their usual guests are of some low caliber that often damage the property, but they demand a security deposit that is more than the cost of the room. I have never seen this anywhere else and they insist it be in cash. Then when you check out, security will not let you leave unless you have a written clearance from the front desk. You have to sit in the lobby and wait while someone inspects the room. Only have inspection will they issue you a clearance I found that very insulting. I know of no other hotel anywhere that has such a policy. They made me feel more like an inmate than a welcome guets.
Reviewed January 14, 2019
9.6
Exceptional
Melvyn from Cambodia
Couple
Superior Room
Stayed 1 night in January 2019
Great value hotel in central location”
I frequently stay at the Makati Palace. Its rooms are large, it has recently been refurbished, it is located right in the middle of the restaurant and entertainment district and it offers great value for money. Staff are unfailingly helpful.
Reviewed January 04, 2019
4.8
Eleazar from Philippines
Solo traveler
Superior Hot Deal
Stayed 3 nights in December 2018
I think the 3pm check-in policy has totally changed my liking of this hotel”
I usually go back to this hotel the most times whenever I go home to the Philippines, but this time around I noticed some not-so-good changes in their policy, most notably the policy of checking in only at 3PM. (but while waiting for the 3PM check in time, I observed, that some foreigners were allowed to check in even before 3PM, so if my observation was correct, this hotel seems to be selective of who will be allowed to have early check in). It's very disappointing to experience that the value for money and the costumer relations of this hotel has seemingly deteriorated. I do hope that this hotel will go back to its much better service that I have appreciated in the past, otherwise, I think it would be better for me to look for new hotels to stay in the next time I go home
Reviewed January 07, 2019
6.8
Good
LAARNI from Philippines
Family with young children
Superior Hot Deal
Stayed 1 night in December 2018
Newly renovated room, comfy bed and friendly staff”
This was a last minute booking to stay overnight in Makati for the kids to watch the light show. Overall, a good night stay. Our booking was upgraded for free, in a newly renovate wing. - not kid friendly area 3k deposit tight parking space, no ventilation carpeted floor
Reviewed January 05, 2019
10.0
Exceptional
MICHAEL from United Kingdom
Solo traveler
Deluxe Room
Stayed 6 nights in November 2018
My favourite hotel here”
Still like this place even though they are currently renovating it. I have seen the hotel is on the property market so hopefully whoever buys it won't ruin it. Rooms are clean, staff are excellent. Elevators were all working on this trip too. Pool is nice and WiFi in the rooms seems much more stable now with only the occasional loss of connectivity to the internet (which usually is short lived). Will definitely stay again assuming it isn't fully booked (which it was as I write this from a different hotel).
Reviewed November 26, 2018
8.4
Excellent
Chung from United States
Solo traveler
Stayed 2 nights in November 2018
Excellent”
They had breakfast buffet, but that was not the breakfast you paid for. Took them half hour, and 4 requested to the staffs before I got my breakfast which they got it from buffet line. Very disappointed.
Reviewed November 20, 2018
8.8
Excellent
Mark from United States
Couple
Superior Room
Stayed 1 night in November 2018
Nice staff”
I got it on cheap price thanks to agoda. If you likes to drink or go to the bar the place is for you. Me I don't really mind because we just want to relax in the hotel and they are near also in the restaurants and fast-food. The staff was excellent and nice.
Reviewed November 19, 2018
9.6
Exceptional
MICHAEL from United Kingdom
Solo traveler
Superior Room
Stayed 4 nights in November 2018
Excellent as always”
Staff are always very helpful, welcoming and friendly. Rooms cleaned every day and linen and towels changed. Fridge and free water in the room. Comfy chair and a desk to do work at. Wifi seems to be all sorted now since most rooms seem to have a WiFi router though connections sometimes drop in the evenings. Pool is really nice now too.
Reviewed November 11, 2018
8.4
Excellent
Terry from United Kingdom
Solo traveler
Double
Stayed 1 night in January 2019
Makati Palace”
Good standard of accommodation and well located for night life. Staff friendly and helpful. Excellent spa on premises
Reviewed January 09, 2019
9.6
Exceptional
Rizza from Philippines
Family with teens
Superior Room
Stayed 1 night in January 2019
Exceptional”
Please provide a nice toothbrush and a lotion 😀.
Reviewed January 13, 2019
10.0
Exceptional
ian from Canada
Solo traveler
Superior Hot Deal
Stayed 3 nights in September 2018
Pleasantly surprised”
This was my first stay and I took advantage of a promo rate during the off season. I hope they will offer more in the future. The 2000 peso security deposit was high. Other places usually ask for just P1000.
Reviewed September 17, 2018
9.6
Exceptional
MICHAEL from United Kingdom
Couple
Superior Hot Deal
Stayed 4 nights in May 2018
Well worth the price”
I always stay here, simply because it's such good value for money. you get excellent service and a very clean room with all the usual extras (water, toiletries, air con, fridge) that you would normally pay a lot more for at other hotels. Excellent staff and a central locatio make this a real bargain. I stay here at least two or three times a year and have never had a bad experiece. The only down side for me is that the breakfast is not particularly cheap, but there are so many other places to eat that it's never been an issue.
Reviewed September 04, 2018
9.6
Exceptional
MICHAEL from United Kingdom
Solo traveler
Superior Hot Deal
Stayed 2 nights in May 2018
Always a positive experience”
Still have not found a better hotel for the price. Staff here are very friendly and helpful. Rooms cleaned every day (unless you ask them not to). Free bottled water every day. Pool area has been renovated and is very pleasant. Hotel is right in the middle of Makati, so expect some hawkers outside, but this is more tham compensated for by the many eateries, cinema, barbecues and malls all within easy walking distance. Also has excellent access to taxis and jeepneys.
Reviewed September 04, 2018
10.0
Exceptional
Barry from United States
Solo traveler
Superior Hot Deal
Stayed 3 nights in August 2018
Better than hotels costing 4x the price!”
Incredible value for the money, on check in I was handed a complimentary glass of juice, 20% discount on the res with delicious food presented beautifully, try the eggs Benedict for under 250 pesos. The Spa is the nicest I’ve seen, a Swedish massage is only 580 Pesos and they are well trained. Spacious rooms as well. This is my favorite hotel costing less and better than hotels costing four times the price. Igor guys rock!
Reviewed August 28, 2018
9.2
Exceptional
Mike from United States
Solo traveler
Superior Room
Stayed 2 nights in August 2018
Royal Treatment at Makati Palace”
From arrival they let me check in early and the Jeline at the reception gave me a free upgrade which was a really nice large room on the 7th floor with a good view. Everything about the room and bathroom was well maintained and at a higher level than you find at most hotels in the area and with a king size bed that was very comfortable. Customer service was excellent in every areas, starting in the restaurant with Jhoy, Lein and Mel leading a great team. Cristain my housekeeper kept the room clean on my schedule and stocked with water, towels and the other essentials. Great overall state and i would highly recommend the makati palace hotel to anyone going to be in the area or close to the area.
Reviewed August 16, 2018
8.8
Excellent
lawrence from United States
Couple
Superior Room
Stayed 1 night in August 2018
Location, Clean, Parking Avaible ”
PROS: reasonably price, clean, great location for nightlife, courteous staff, very hot water, on site parking. CONS: need a.c. adapter in restroom, can't use provided hair dryer, did not receive request from desk, did not get wake call in the morning
Reviewed August 14, 2018
5.6
Alex from United Kingdom
Couple
Superior Hot Deal
Stayed 3 nights in December 2018
NOT BAD - NOT GOOD”
The good: - Location - very central - Big room - Could not hear much traffic in room compared to other hotels in Makati The bad: - Waiting a long time for a lift. 25+ floors and only 2 working lifts - A smell of damp in the room - The bath randomly took 3+ hours to drain, sometimes was fine - Check-in took a long time - Room had not been cleaned to a good standard - Wifi was not good - often unusable The Ugly: - Seeing a big cockroach in the room
Reviewed January 08, 2019
8.0
Excellent
jonathan from United States
Solo traveler
Superior Hot Deal
Stayed 2 nights in November 2018
Good hotel, wifi unncessarily painful to use”
The room was roomy and clean. The staff was nice. Unlike most people in the area, I was there only because Manila is where the big airport is. Since I was there purely for reasons of transit, I spent more time in my room than average and needed to be able to work. Their wifi requires that you enter a code on a special webpage. Unfortunately, this webpage would not load. Even when it did load once, it would only work for a little while and would then block me. Between myself and the front desk staff, at least 2 hours were spent messing around to get the wifi working. This is a completely unnecessary source of pain to impose on guests,
Reviewed December 15, 2018
6.8
Good
Mike from Philippines
Couple
Superior Room
Stayed 2 nights in December 2018
Good”
booked this hotel mainly for the 2nd room I booked for a work collegue who wanted somewhere he could smoke without getting hassled so I booked a smoking room for him & non smoking for me both with q/size beds, on arrival he was informed the hotel now had a total smoke free policy and he was not allowed to smoke anywhere on the premises, even smoking outside he was hassled by the security, need to update their website booking options so no surprises, The elevators were painfully slow, 2 of the 3 online but wait was several minutes and one evening I was in the lobby for a good 10 mins with about 15 others waiting on a lift - painful and a waste of time on a business trip.
Reviewed December 15, 2018
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  • Very good location
  • Manila Bay
  • Buendia 3 MRT Station is within 1.06 km